Chapter 10 - Multiple Choice Questions
Motivating Employees and Creating Self-managed Teams:
Top of Form
/sw /management 10 yes yes yes instructor
Quiz Results for T Quiz Results for T
1. Motivation is basically:
a.a function of money
[Link] impossible task in the new millenium
c.a need satisfying process
d.a function of the individual's childhood only
2. The "fundamental" flaw in F.W. Taylor's scientific management theory is seen as:
[Link] dependence on supervisor
[Link] assumption that all people are motivated by economic means
[Link] management of cooperation between workers and management
[Link] failure to divide work and responsibility between workers and management
3. One of the classical theorists of the behavioral era of management history proposed that
each individual has a hierarchy of needs....including all of the following EXCEPT:
[Link]
[Link]
[Link]
[Link]
[Link]
4. "Be all that you can be" would be a quote indicative of which level of Maslow's need
hierarchy?
[Link]
[Link]
[Link]
[Link]
[Link] actualization
5. Theory Y (Douglas McGregor) assumes:
[Link] average person dislikes work
[Link] must be controlled and threatened with punishmen
[Link] average person needs security above all els
[Link] average person really seeks out responsibility
6. Frederick Herzberg"s "job dissatisfiers":
[Link] really not the opposite of job satisfaction elements
[Link] growth opportunities
[Link] "intrinsic" elements of the work environment
[Link] inherently negative issue for employees
7. According to "expectancy theory", the probability of an individual acting in a particular
way depends on:
[Link] personality of the individual and the likelihood it will change
[Link] company and its potential to be moving in the right direction
[Link] situation
[Link] strength of that individual's belief that the act will have a particular
outcome and on whether the individual values that outcome
8. According to "equity theory", if employees feel an inequity exists, which of the following
is likely to happen?
[Link] do not change work habits
[Link] do not ask for a raise
[Link] quit the job
[Link] stay in the situation
9. Based on goal setting theory:
[Link] on performance enhances productivit
[Link] goals lead to a higher level of performance
[Link] goals lead to better performance
[Link] have relatively no meaning
10. Job enrichment:
[Link] the "horizontal" expansion of the firm's employees
[Link] the "vertical" expansion of an employee's job
[Link] also called "cross training"
[Link] a joke to most employees
11. Company efforts to keep employees satisfied and motivated have included which of the
following tactics: a)
[Link] work week
[Link]
[Link] sharing
[Link]
[Link] of the above
12. Any discussion of motivation:
[Link] to include the use of monetary incentives
[Link] to include benefits
[Link] wasted on generation x employees
[Link] a job sharing component
13. Group cohesiveness:
[Link] to the degree to which group members want to leave the group and
encourage outside influence
[Link] to have a positive impact on productivity when group performance
norms are low
[Link] to decrease when the size of the group is small
[Link] benefit the organization or also lead to restricted output
14. Work groups and work teams:
[Link] really the same thing
[Link] distinguished by the number of members
[Link] distinguished by the processes of collaboration and "synergy"
[Link] typically equivalent in productivit
15. Which of the following is not identified as one of the specific types of work teams?
[Link] solving teams
[Link] managed teams
[Link] teams
[Link] functional teams
Correct
Description
Answer
1. c a need satisfying process
2. b the assumption that all people are motivated by economic means
3. d transportation
4. e self actualization
5. d the average person really seeks out responsibility
6. a are really not the opposite of job satisfaction elements
the strength of that individual's belief that the act will have a particular
7. d
outcome and on whether the individual values that outcome
8. c employees quit the job
9. a feedback on performance enhances productivit
10. b is the "vertical" expansion of an employee's job
11. e all of the above
12. a has to include the use of monetary incentives
13. d can benefit the organization or also lead to restricted output
14. c are distinguished by the processes of collaboration and "synergy"
15. c company teams
Bottom of Form