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26 views64 pages

Answer Sheet

for cse preparation

Uploaded by

Krishnamani Tiwari
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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VISION IAS www. [Link] GENERAL STUDIES (TEST CODE : 1056) Name of candidate | Akshat Jasr Medium Hindi/Eng. Center @.No. | Maximum Marks ila) 10 ub) 10 21a) 10 20 | mo 3t@) | 10 3ib) 10 aa) 10 aj) 10 fa) 10 [sy [10 6 10 7 10 3 10 [es 20 cs 20 20 | : 2 20 Total Marks Obtained Remarks: engl INDEX TABLE ORN Marks Obtained Registration Number | 101 3 22 pie [4 /e/iel INSTRUCTIONS | 1. bo furnish the appropriate details in the answer sheet (v2 | Name, Registration Number and Test Code) rt gine Tope ren ae 8 (TF, oe in ENGUISH & HIND! afte fret at #1 There ate FOURTEEN qu fee ara ae 3. All questions are compulsory 4. The number of marks cated by a question/part is indicated ce EVI ee Bae HA fe Tet Answers must be written in the medium authorized in the Admission Certificate, which must be stated dearly on the cover ofthis Question-Cum-Answer (QCA) Booklet in the space provided. No marks will be given for answers written in ‘medium other that the authorized one, get S sa zi mem fed wt wee fame ate ree wie af frre @ ait se Ta yeeasaat (apie) yies # qe PST afer em mis | teeters ara afte aa fase ror 3 fare ra ae IE ar RT Fat 6. Word limitin questions, if specified, should be adhered to. wed 3 va im, aol fate ¢, a sae few aon | 7. any page or portion of the page let blank in the Question | Cum-Answer Booklet must be clearly struck off | 4 ork oat gan ys ow ae sia wh ere eT PEM ee Cee ck case ie ree | eared iT Tete rel ty Alignment Competence Context Competence Content Competence Language Competence Inteoduction Competence Structure - Presentation Competence Conclusion Competence Overall Macro Comments / feedback / suggestions on Answer Booklet All the Best VISION IAS” Dorit wie anyovng tis ated gate “Answer the following questions in not more than 150 words each: 4. (a) Explain the significance of the following in the context of civil service: 10 () Public trust (i) Objectivity (ii) Strength of character (iv) Empathy. (v) Selflessness Fata darn reed a Rafe Hee A ore AAT () a8 Farr (i asa (iy sa iu) aarp (y) reared A) Public Treat - Hp repen to the Fort shouw by the pubtic Rete? towards the vdninubatiol, Ie as Aeveloped when the wink Aorwvorrt, fulhtl tery dicted av a kuwe bound mamrtey 9 doo Cg. T Seehan’s tofomme stouttutr the Kertion (rmmmtew awe dererat-ed public tmut an the body 1» bho 2b wl cm duet: ad Obgeckiuty — Tb «hex to Making Callus : 8468022022 Visit us : [Link] Page 1 of 62 1056 al a, VISION IAS oes, debe On the badis of facts not feolurgs It heles ae to Sewe souk sueng arte obity, oe an) Trenat of chanactty — & civil Atwamt wath thu athrboure ot mamta his pntegn Wen AA difficult eres. Ie qumes tum | bev the tourage 40 itamdly what 1 Movellay correct , A) Oras — A ul dewant Mat cundratand Soe A ae frm chee frame wenee , Mm Ahad oo, he/the an vudoxctaud chev concern, needs Anal Auprradicrns, and thus Arve More eheeontty Cf. Iba offecer cam rmgathune sortie Anbab, Ine can Unkarrtard soley proper FRA Lomantotrow iA So “ecedtany Y) detfterinest — A vivel semant Only a aebptoss offe ica a fond pO Lf the Coubrbubenrod mandate of enduring Me dupty of arcdust Call us : 2468022022 Visit us : www [Link] Page 2 of 62 1056 VISION IAS" 1. (b) Do you think nation states owe a responsibility towards asylum seekers? What are the considerations that should, in your opinion, go into the making of a refugee policy? Provide arguments with contemporary examples. 10 ar art area & fe arco area areit ft erp cist Ft Faster art 27 eb are H, orcorre AR after eer sere Pi frei ve Pare far ara sitar? erate saree are Th ere AAT bthia uv crbermaktingl relatreny Le vey mur neaded piv today’s unkeomnected world . In ther eorberd, natronr dbaker Aone % noapovatet ty towards Uipluon Seoken — ) ™ dumanckamian pounds / +») to protect than for proeecutien Au) ito Auphetd crery ovow mar ol Prureptes Refugee Holies Abowd be based ou - 4) Humamcartan qrunk C4. Rolurgyaa have been forced to Loaye Bore bower due > 10 foutt of treirs. Thus other natond mut mob dend them aroay , bak ‘ap zo where Haar dite La vw dando Call us : 8468022022 Visit us : [Link] in| Page 3 of 62 1056 Dont wite VISION IAS” = eure aay) dorunty purposes Ail) tobe foe antererts of 01g reopte “but only ow < aroun da iv) ye bucle Mecrarrvimns o cooper wot, agencies ike UNHER, thoy ve -pabiatron and potectian vy) Fm vous te penn Ae farmers Coumby'r dovelopmant- C4. the diyrian vod refrganr that shane tnbered Europe , ar be amtefy santo the Lowl seamed 3 Thus, or Ubical apmoacr Stroukd, guide 14 becarue uname erty humours — Ayrtapecte, Bee bor AO, fee, eo hort thoy ewe - Callus : 8468022022 Visit us : [Link] Page 4 of 62 VISION IAS" = 2. (a) Why do civil servants have a special obligation to uphold ethical standards? What are the main areas of concerns for implementation of an effective ethical standard in civil services? In this context, suggest measures to remedy these concerns. 10 Af wnat a aa ca ofa fae ast a on Paar aes at aT dp re ara op rt AR re rier Bg Pa ae ae rar 22 sa ata 8, or Peat a ge ee Ba Se TEM Cova servants must uphold etluiead Atandards for - 1 theiy dubs soitte ubusse eet gerbil Take dociurent Angpartcally Cite based on Ment e ik a / E F. thteeyll te rick bade o the ALB ALLA . Semin thenudves up for derby for Herr acters The mar anead of Aeurlerus anrcthuole - 1 Poeceread srt er feven ct 2. Red - Lop toubtum burtaderity 3, Comflcete of Anbtercatt 4 Huge dcope of is tretion Stat pory ante ung nbrrrp ott _ekre Callus: easen22022 Visit us: werwvsioniasin Page 5 of 62 VISION IAS” towards the vttrer Remredial Meamrres The 20 ARC calls for A: code of cancer epic. sama Aha a) Ciacont pumnenork, fore Meister te re-difine the piitretan - oul denank velatrnatics The change wret come frome sous rete, Cod Servants, aohy dhoutd uplild the spt Of bey ) Call us : 8468022022 Visit us : [Link] Page 6 of 62 e VISION IAS” [= 2. {b) While families are the first socializing agents, which inculcate moral values in a child, the role played by schools in this regard Is also indispensable. Discuss. 10 aaft after aantirn % orifite afieat gat 2, at age Afew ger stafttfne wea 2, fre sft ce atte & freer arer Prare are arth fitar oft afters arth ti wat Afar Ayouen 14 2 ran feat atin ot An dur wenrdrnge bu this wespect folios are ke wurtersttas Juman, development . hk oihd, apeuds binfher Maximum cume aoittr forialy , and thud die carly Tewson ality, Aa ohunged, by the values Ifa. fieniely a Ake a merteny | then aco, ve tke the human development. Thecr Yolo can ke den a4 foUows — 1, The teachers are tke 244 pareut to gn ila , A md mot erly Learn Abe value , out ales Are values exlwbued by Acachere themuelves 2, Actret is wlare a chil Ais own Hunking , and Callus : 8468022022 Visit us : warvsioniasin Page 7 of 62 1056 ve Dato, VISION IAS ae fudge sohether values taut ot i are ethical ov mat tq. Nakld tengint ok home Hand develop Thun own MUblake moral valine, Callus : 8468022022 Visit us : [Link] in Page 8 of 62 VISION IAS” 3. (a) What is the significance of morality in day-to-day life? Give an example from your own life where you chose moral action and elaborate the reasons for your choice of that action. 10 ttre tae Afra a ar eee 87 ee eae sft A ow saree AAT, sret ae After nang areas Pat ate ze ardardt sees pret a safe aie otf Morality Heferd ? the sivbiviolual Ack of parceples that gover ovg’s hehavcour and actrenrd le nels ome to chotde the torreck path vr fe , btn Ny wn vohak one belitves | aud Ahelp us ealrre ate Tull extent 4 our huma wry . Durcing my FVII atamdard | may sealer praia me v1 font of the rolrete Ladd tor toppuag dowal CcLen ces Keer D xceived ede f Aealized that thee was a miscal olation o marks, emougly fo take me pom Dent we anys "nord ume = Call us : 8468022022 Visit us : wonu visionias in Page 9 of 62 Hemee Preatred that Lowa the cy aby correct thug is exbomely son tomes ewan dang ar Wad Gallus : 8468022022 1056 VISION IAS" Rows 1 #0 outecde ewer Top 3, it would aluoe tead to children mo me after the pracse TD DT reeetved Housevey , T trote the mor correck parr to geb My mm ke corrected . To ™Yy durprse, Ane zeacher umformed the whole Chast about Ab, amd the clase applauded me soit Loud lags and SE doe t expect Dont write Visit us : [Link] Page 10 of 62 VISION IAS” ae 3. (b) Analyse the ethical dimensions of using nuclear deterrence as a self defense strategy. 10 arora ar COA wT H ea wares (Fare) ar eat aA Steer rari nr Pa The recent UN Treaty om Ban Nuclear Weager4+ rar reopened the debate shout ettats of muclear Atkentne . Yer to nuclear deterrente 1 lt preserves @ the areal order Oud pmevents svat 2, Ne my woos Aave been copmretial derce Www iT BLE puts sreck on Yyumer Ake Nowch Korea , who are othenoue Am predictable No to nuclear detemen ce 1. People Aine vir 4 chradoro of teas 2. Ik ds demic that wuiclear armed Countries prrvert ebterc fan ducting cin wielear detenence any podcible Aealation can Call us : 8468022022 Visit us : [Link] Page 11 of 62 Dont wre anybing tis VISION IAS” = dead to aruclear war, A a grove cane £0 beeen U, baniaormemtal coats of pub arr end to theory tou. Hho, mut be Made to Mdure declwalogey cloes mot fall onte Aree horrola 4 ia a a global famnonrk kee that foe clemitat | Sustogucal weapons Callus : 8468022022 Visit us : [Link] in Page 12 of 62 uss si anging is VISION IAS ret agen fa) 4. (a) We makea living by what we do, but we make a lfe by what we give.10 (0 Highlight the importance of valve of altruism for a society ) Discuss the role of education in imparting such values. it get 2 sat oooh acter aia wer &, afte ott a Ba Ee ae sftaa Fafa a () 00a fone rem ee erm TF (Fa eat a ere aH Rar A afte A RT AT Callus : 2468022022 Visit us : wunzvisionias in Page 13 of 62 1056 VISION IAS” Dont wate anynog tis quires agua Call us : 8468022022 Page 14 of 62 Visit us : [Link] 1056 VISION IAS" 4. (b) Giving examples, examine the relationship between personal and professional ethics of civil servants. 10 Se Fee pe fate aaa onfara wa hae AfawraTat | At tit ver Sth Deni wie angeing this gaa aati Call us : 8488022022 Visit us : wwuzvisionias in Page 15 of 62 ~ Dantt write VISION IAS” sa ogee) Callus : 8468022022 Visit us : [Link] Page 16 of 62 1056 VISION IAS” Dont wate angting is gun agemrtrd) 5. Given below are two quotations of moral thinkers/ philosophers. For each of these, bring out what it means to you in the present context. fra Ate Prarestrentfanst at age Pa ar 1 cat A are fae ee offi fas ada atek Barer fore cae aT TT A (a) If people scrutinize their own faults as they do the faults of others, mankind will be freed of all evil 10 at A ref A iter a8 @, af set ware nett waft at arra arft aft qereat per at aot sive Bra sr froth Callus : 8468022022 Visit us : [Link]| Page 17 of 62 1056 VISION IAS" Dont write anyhing ts "nara caret goa Call us » 8468022022 18 of 62 Visit us : wwwvisionias in VISION IAS" 5. (b) Courage is the first of human qualities because it’s the quality that guarantees the others 10 saree efi rr Bath re ag a 2 ar it a APA ca a Don't wee angheg tis mage earn eae) Callus : 8468022022 Visit us : wwewxisionias in Page 19 of 62 1056 VISION IAS" Donit write anyting hs ‘mara east mea) Call us : 8468022022 Page 20 of 62 Visit us » [Link] in| VISION IAS” 6. How do law and conscience act as source of ethical guidance? Explain with examples. ‘ aga she sire Aftee arfaeia ste FH Aer are ard ae 97 serge fea aren fifi A pertann’s acter ate ed antemal and extemal +o kos , The foremmrort ankemal guide 44 cur Comacemee. It 4 the AML Vocee thar dadtigurshes Aaplale dam wrong, oud pusher us £0 do Havodssinmonrt at Oorkplace Act eke . Callus : 8468022022 Page 21 of 62 Dont write VISION IAS” Lows are generally burbt ovr tthacnl Atomdar da , but rb 4 mot aloay be the coue , Thar a» becasue depend pen dhe regime Cashing them tq. Secteur S74 4 PC Meo, here ae Virded antad rok cannot be preven Covered by fase, In euda ences, a percen comdeteuice as the beak gucde . eg. If a4gou 420 others Aakung bbe, devariente wwll + syou 40 MPort this cade Thus sourcccente 44 boidey thaw dow. Hower beth. are weeded And food Lovor are tere that Aorrrproment humor cemeedrice . Dont wile any this arg cermin pers) Callus : 8468022022 Visit us : wwrwsvisionias in Page 22 of 62 1056 Dont write VISION IAS" ap. ogo mre) 7. Differentiate between the following using examples: (0) Wants and Needs (i) Ethics and Etiquette argent arg Prefer ta ire AA () weart ea stare (0) Aree ae Pra Call us : 8468022022 Page 23 of 62 10 Visit us : wwauvisionias in 036 VISION IAS” Dont write amin ts gamed one) Gall us : 2468022022 Page 24 of 62 Visit us : www visionias Dont wite VISION IAS" ae | 8 Good corporate governance is not an end in itself, It is a means to support economic efficiency, sustainable growth and financial stability. Discuss. 10 sam attire gern are aH orem at 21 zg ate cera, treater ar fata fercar a Tanfga eer aT OF ATE 21 Corporate Govern ale stefers 40 the Poe, urtwead aud bramaparet- admancipatrers of @ COmparrd , dv Mae beat op sntercets of all strxeluilden The wuprtane Compamag Of arparscke Vesna aan erree FoKemnene oa pwc Caw be ettoe ald va ‘ yp Lt Q - \ A Soe Nissi | fey Ae 2 Reel Comap. M4 ~ Nucleus su eras Seve Without eoprate fovemamte duataured growl ts vorpoccible 2. Por cosmic development o the nator -— Wettrout 4b , tax frauds Leal, mom and dtame MAb =eemowic Pocotty, 3, for cfostemig: an tttweal bo ov, Call us : 8468022022 Visit us : [Link] Page 25 of 62 VISION IAS” Auttune And ape 4 enbtpre resin 4. bucleiing por the repurakrorr as sa ad a bub of abtrachng frtgn auavtsbrrert 5. for pobecting tt pnaidateneucs and eommen goods 6, Foe presemiingy, daety anal prruegieny = pene loyees F, Today, rele o, private cect Wad crncrtadeal um, public dente deluio aoth che anwal o (PP ~rodel , Hence Cowporote govemane aa see Ao danep oeernt: € Many goverment Agraria Cem furcter, a4 COYPAEE , the “fox of Psu, arco VSB, This #ovpov abe fovermamte i 44 ‘for Khe fprow th Ha toumby Rite AL Compile bad Catt — , Commerce corthout moralety A as,” all us 8468022022 Visit us : [Link] Page 26 of 62 1056 Dont wite VISION IAS" eee gure In the following questions, carefully study the cases presented and then answer the questions that follow (in around 250 words): 9. Ahilly state witnessed torrential rains leading to loss of lfe and property. Apart from the local inhabitants there were tourists stranded in large numbers. With the supply chains broken and increased demand, it was observed that local shopkeepers started selling essential goods at very high prices. With a very restricted possibility of being evacuated in the coming few days, the stranded people feel helpless. A crumbled governance infrastructure in remote areas has multiplied the extent of their agony. Given this situation, answer the following questions. 20 (a) Identify the various stakeholders in the case and give a reasoned account of their interests. Given the administrative, market and ethical perspective of viewing the situation, do you think there is a conflict in the priorities of these stakeholders? (0) Suggest ways to harmonize competing interests in order to resolve the issues, provide relief and prevent escalation of conflict. ve get area Harare vat ae re area A ay gE BI ITT rented fy fate aft arear Hie ae ere a af erat zz aT ee gfe Aa prewr ag ear Pe eat Garren aH ar aR ag ee ear ew Pm ome ara ae Rat tat a Aa are af ftir cit teh gre at eae aTaTe ag at Bh geezer Fat ost ares areata A sat ae aT at oT safer ara fr 1 ear Ra aT ere ge Peta wat sare AT (9) er oem fire Renee A er fae ate a fat mT pT Frac sere AAU eer UREA aT ae yoaRh, aac (anh) she Aft Pte a Bae gear ae ag ara # Re oe Rear A aratiaT perce Prataree 8? (0) eo Het errs ea Bg afRENT PRAT Alora ent CH, TET sere er ste a are ir aa A Tre TTA TEM The givom cose 14 a clorceccal Cromple of sorte eh an ettreal Atomdards dung natural disrrtes and calamities . Callus : 2468022022 Visit us : [Link] Page 27 of 62 1056 we Dew, VISION IAS on [5 The varigu, Uakeholden muolreda: © hored inhabitants — a 5 L immediate Mealtthcare for they Loved ene who Lave been Spfected as Recovery of damnager to ttreir LU vat 5 ty of food and cawe without didstption Lae ebiom § paswoen fon the govesroment” Aoi, wepece te Le pooe srarfroabr © Touneta Limmedcate Lealtherse Go thane ae Lenka food sua tUdentral a ae LucrdLeg | euation tL Info 5 thes relatuer at hong ah out rece well been * hocad dropkecpou a Cart for those afecred. Oppostumety to do business | wr wn wwenpoody. hab beee L Cleaduing all Y their dock, ond them at Wglr prices L Opomtumi help big pre even $00 rng MRP. Call us : 468022022 Visit us : [Link] Page 28 of 62 VISION IAS” * Govemn ment L acai, tre peopte : Le Infommnrg a age abour the ergo _ ar Dn ainformmuing phe PAPE LET forenw L Gana vey & ih, ssh KaSE ethos, meant LC Udestats reece ord taking tept to pare the nfeosbieascitet The conflcck am pupritwar of vansig Atoke kde tan be anu b 4) Abopkeepers’ proay of dorry burned at cna sce We Locals and tourita’ pier oe ut ted supplies of, Mececvsg SE eS mg Str wourtrout ur aa i) Adwwinibration’e probweby pliaag arvana vit Je they own Ne ee thea eva cunbed fof (tr Aocal Offeceru ) Visit us : [Link] Call us : 468022022 Page 29 of 62 VISION IAS” i) Goesrment’s prow of eva people v/s Aiea Hg ‘blaine (Ame? and a vbourpind Howng, 4) Touwat v/s hocals aout reepe ct #5 48 ty Lemuted suppleas fink , “q am whet wemie, b) the mode of actron trould be — Local edmrimisratron eudd em _ahe dpet wd Aedes Abe ™- Froud actuation + The dropksepers Ahould —- Aensctized to provide Supplics atteart at MRE. If thoy are soluctrant , them thoy croutd te ameated us wellery goods Soe taet ihe eo * Those Aoends and courte who have. Qua acs , abouts bag the goods at MRP for ottrers , Callus : 8468022022. Visit us : [Link] in Page 30 of 62 ab droutld be provid ws cate VISION IAS ore onto * Each shopkeeper should “Mamta a proper Account | ewrd of sey dutabubed , do thal he care be ennacastert by the Jovernvetud| totes , 4 reed het the dtakelrolders dhoutd be {dow ad urget tp covper are ; tape cially oy nq ane ee + The goverument Hrould cebrbtul contact with Docal ed munygbotet ond ar ange To nvart Atier Ab the wd, the aan fracbnrctine Aue must be adolredsed to pent repeat of suck Ancdenk Ths all comp amborerty com bo Haswmoritred ar the above Money . Callus = 8468022022 Visit us : [Link] in Page 31 of 62 1056 Dont write anything is VISION IAS" as eget Callus : 6468022022 Visit us: [Link] Page 32 of 62 1056 Donit we VISION IAS" ee agora) 10. The steady decline in sex ratio suggests that marked improvement in the economy and literacy rates do not seem to have had any impact on this index. In fact, the availability of new technology and its easy access for the urban, wealthy and educated have worsened the trend and harmed the status of women in Indian society. 20 (2) Explain why the phenomenon should not be simply viewed as a medical or legal issue and more attention should be given to the ethical issues involved (b) Give some suggestions to tackle the problem of declining sex ratio. in (€) Discuss the ethical dilemma involved in Right to abortion vs. Prevention of female foeticide. How can this be resolved? fermi # fens ferns ag ete St 8 Fh onforae wt areca ait gure after ot ga rete ve are sara aT ota eT aT Tar aera a, aE shea A oer fe ore ra ftir art ae scart arr agence gf a ate rar 8 er arctta ara aga AT feat at ata gare a (9) Pare fie Fett afore tar cw tft ar Faire ToT at rer aay anf ate cat antes fan eet ve afenfte eae fear rar arfem (0) se Ferrer A area 8 Pee Bg ae a AP (©) ere er afipere ware ar yr gear Paver Ht ame Af afer oe saat af cera ere far are fear ea 87 Gerdes diveriairactebu Ht OME of the ~et promucent etturcat wk aaa: The Atondey decline | An doy ratig shovoe Ahoak dep ce | up ovement ain our a0talttr ancl Abotus cus oval crave er Abll remain unewelved woken z come to cur gers aud Pex gater Call us : 8468022022 Visit us : [Link] Page 33 of 62 1086 nf Ont VISION IAS = a) The phenome Cannot be viewed as a mere wade cal oy Aegal ire because - ie anh mob addrea the pabisnciel mundiet Y our do ciety 2. As beclrnebogig Uncle 44 Uibrosousnel a cabporalabies pee Ina, ab wll qomole qeople 4? go ouduide thay city for +K- dokermunabrorw 3 licens do wotlurs ko uypove he doeca - © bc ae yolctt ead Abrus Of vonmatny, 4 L Unethical, peed oa T om the heal L Punishment tor the Loreryg - doers ak aces for Deep © forrmntial wroard fry wg vole vn Wiens Call us : 8468022022 Visit us : wwwzvisioniasn Page 47 of 62 Dont wile anything this hago camry erie 1056 VISION IAS" Semrent — | hesd of pet Pree, L whet pg T om “noble fo pove the cure 2, iL io is athe Case D Acq doctor sole Luter to by Abndicence, my pual course acter, wel be * (other atl pedir ble eucdantea “fecLe wrth pons of minclouucty + Collect amformatin om the doctors arvelvea amr the Sean + eget re wept ty bee Murigec and take moval eaperacblity, BA pcaenaltask 4 uy own 7 woert avowed, © Recgewurmend rermburcal pov the pabierts who have been, wWehed Call us : 8468022022 Visit us s ww visionias in Page 48 of 62 1056 . aot VISION IAS = Auite J aol take moval Misponiih JT wwe rar obtiorg. The goverment mgt wen, sewed me for my reorad Courage , Or awe a Lead deve re punubmrent, Wn oy coe | my ae ao UL be tte vet, Callus = 2468022022 Visit us : werzvisionia in Page 49 of 62 1056 VISION IAS" Dont wae anybigiis cunt guna Call us : 8468022022 Page 50 of 62 Visit us : [Link] 1056 Dont wits anyhieg this VISION IAS" es gown 43. You are working as @ Manager who handles critical projects in a private firm. You have recently been issued a notice by the Human Resource department that categorically highlights gender imbalance in your team and instruets you to recruit more females. Realizing the importance of this matter you decide to roll out vacancy requirements on an urgent basis and close it within a week. You receive several applications and start interviewing female candidates. However, you realize that the top four candidates are married and two of them are expecting their child. During the interviews the candidates commit on their priority for the project, tilt finishes and show willingness to work from home, afterwards. What is the course of action that you will take? Explain the factors that you will take into account and justify the merits of the course of action 20 amg oe Fft oat ate ae Heres & atk afar afta ® eB aver ater Pwr ane are ere a1 ew ofa fear & Part ee Su ano Ste it Ate arigarr Hr Paifieg Rea mar & abe orca firs feet welt nc ar a Pear we By a EM er aT Ree aT fete tat araerearat et acer smare ve drafts ax ee TATE ae Sere ar vie ay 8 area ae aren ara gre at ane afer saireart ar aereare or ari ec 8) eras, are ara 2 A AE are ote faeries € ate srt a at fee Bi aver ahr mater afta yer ate ae ee rafieear a afta sae wee Fate ca TT aT veer re Br ch A goa ae CR BT AT TATE eA? et Tea Bt are oar Ho, Sot oar A ote eras pH A eae fra farm he a mondaoy the factors 1 voll Anke wmty Actount foe the Atecruckwarnt proeess wll be — 1. Ment O& she condi dote 2. Comacdate« gue ne ANE Cred An Ht Company ond their cmmibwonk tp the ee oe os Keng teow bereft of compa me Callus - 468022022 Visit us : [Link] Page S1 of 62 Dont wete anying tis VISION IAS” a, 4. The need +e close ok Ahe gender] ArAo al ance aacgentty Thus wuz course u acktéw will be ax folloos — + Understand form the eavddates wstettrer they have the fall dipper of they formes tov Wha dob . If thoy say ayer, then, T od ask Hie ptgrat camdidatta about tae detects of prequaney , the waning two wl be T wll date te autuatren, wilh ene peg aunt ondidalees, If Ut 4 duc Bhat the prgert> wl net be Coupwmued , T wll hire tem * durce Ahe candidate have Commutted, that promty pov the prec and re wlling 4d work fom home , +6 mr Call us : 8468022022 Visit us : [Link] Page 52 of 62 Donit wt VISION IAS" a le asuumed Piay dee lene ee the company Ff T fad that pee tam clement} H commons iwelved , sonartend H sepa ctiing bee camdidades , wilh by to Hfer Low - rk poi 5 aout. an dbyeckwe of. brofern deletes oat tee icaer poutem poit - Meguanty Tip dhe candidatea express fear droe threry famnalors marge avutidravo Khem babes om, then T wlll oe an a day me ideye Orb the Are , a4 poscuble . Meanwhile, Twill keep other cams dakts as & and by The above plan helps me do Kear bmerck’ and © Cemparecoin’ at Are Core ef uy ack , Pregnant} ES teow Aigue , aa thus the women wan become aE ‘ino fore Callus : 8468022022 Visit us : [Link] in Page $3 of 62 VISION IAS” aed Comaaey am future. However those soho are Umut av hettor woll de ab Bae campemy aap oe ie a AD st the as ater Me plow + arhon 4 out that Ab andentands they poickn | Ofer them a mute , and motect the canara sntereat | Call us : 468022022 Visit us : wwucvisionias in Page $4 of 62 1056 VISION IAS" Dont wale anying ts gente) Callus : 8468022022 Page 55 of 62 Visit us : [Link]| 1056 Doni write anyeing ts VISION IAS" oe agomine) Call us : 8468022022 Visit us : [Link] Page $6 of 62 1056 VISION IAS" Dont wie anyon cunt pai) 44. Mr. A is a senior most member of a highly reputed company with considerable customer interface. In recent months, the business of the company has been going dawn. On detailed analysis, it was found that some of the functionaries of the company have impulsive nature, which has many a times led to altercations with the customers and even among themselves. This has adversely affected the work culture and sullied the image of the company in the market, He seeks your advice, as you are his friend as well as a person who understands management. 20 {a} What are the factors that you would consider in making your advice? {6} What steps will you suggest to deal with the situation that the company faces? FIT A ee aft ofa brit afte een F ate saat area A vate stafiar ereane teetea) 2) are wit eet} oreara Ha ae reg Page sare ve arg rar oar et per aoe eA eT 2 8, fray oreo pe are raat are ote gh ve PR are oA Ta (were) at art Bh carer ark eg ve af Tare eT & are aa seeett o aght ce fh roar ra Bag ee TH a TerAE Tae FHA amor a Fer teen aera re Tay aT eH OAR (2) Fa ret a oa ae are aya ere BP (b) seeeht geen arr to At Fata a Fre Bg a ee So eT ETE One of dre mt aimportant fact i sanptca tee ones, MAE ee cbt abligh, an exeedlent wlatomliy aout, He “tomer Callus : 8468022022 Visit us : [Link] Page 57 of 62 1056 = gti ts VISION IAS oat 7, beading woth, the amnpubive Mature of he emaployens aes ge overall rook elise rir re “d 5 8, a bong. ter Ss madel fo thon compen anage 4 nt my hue bette then provid > fauang a feasvole solution Ades Uy BCom apprepmatetey mopose to compar b) The plow Aetren that Ath be — * Curtomrer fiedback ond revieroe to be avurtoured, » to understoud the tpectt yc Ad 04 . dumubtanrpourly , feecback of enployoca aotl be #alsew sei aera ers mbcractting dou Udtemere | and reo Call us 460022022 Visit us : [Link] Page $8 of 62 VISION IAS” for thee freevanted atin the compa ty + The to deta 0{ feedback writ be om atkigsed Atogetrer pete dbp us undereraud Aadues 6 not oly customer, but emaqlozes A detailed plan to be Prepared nog Ad addeesa Khe Added The employees soul be domaitrced Dont wre anything bis Pee antoomed about tre wttower revceos, but oly the Myramnrate wus 0b idontiferd cartier There soll be barred to weele Ahese proolewe , seabadid g a anger - mange mente for fery harakeu Ate ete Somme Ane , office bps , partes and ire-breaker, Tens cout Wes Weld wove bevrromy bebwern employees , cape those role don’t see ge-to- Cup Call us : 8468022022 Visit us : wwanvisionias in Page 59 of 62 1036 Dont we VISION IAS” ets o It om vmplower” bel aor dou’? t wvprove , h/ he mad be avawntd and eo needed relieved 0 bin / hey Autics * mde meantime regiclas customer reviews +o be taken to hort the ampovement Thoough this Moolel , Mx A sooutd} be able to potect beeh wmtereaty H ott stakelvplders and Ain wilh Uer an ar era of Ubbteal Corpovake fovematic, Callus : 8468022022 Visit us : [Link] Page 60 of 62 1056 VISION IAS" Call us : 8468022022 Visit us : [Link] in 105 Page 62 of 62

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