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P Chart Error Analysis Results

This document discusses test results for P charts that monitor errors and dissatisfied customers. The P chart for errors failed at point 14 as it was more than 3 standard deviations from the center line. The P chart for dissatisfied customers failed at points 10 and 16 which were also more than 3 standard deviations from the center line, indicating special causes of variation.

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mahesh d
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6 views3 pages

P Chart Error Analysis Results

This document discusses test results for P charts that monitor errors and dissatisfied customers. The P chart for errors failed at point 14 as it was more than 3 standard deviations from the center line. The P chart for dissatisfied customers failed at points 10 and 16 which were also more than 3 standard deviations from the center line, indicating special causes of variation.

Uploaded by

mahesh d
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

8-17.

P Chart of errors

Test Results for P Chart of errors


TEST 1. One point more than 3.00 standard deviations from center line.
Test Failed at points: 14
8.18-a

Test Results for P Chart of No. of dissatisfied customers


TEST 1. One point more than 3.00 standard deviations from center line.
Test Failed at points: 10, 16

8.18-b
8.19-a

8.19-b

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