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Seven Basic Quality Tools Explained

The seven basic quality tools are: [1] histogram, [2] Pareto chart, [3] cause-and-effect diagram (also known as Ishikawa or fishbone diagram), [4] flowchart, [5] control chart, [6] check sheet, and [7] scatter diagram. These tools were first emphasized by Kaoru Ishikawa as methods for improving quality in organizations and processes. Each tool provides a different graphical or statistical method for identifying problems, analyzing causes and effects, monitoring processes, and determining whether a process is in control.

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Vignesh Karthik
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46 views16 pages

Seven Basic Quality Tools Explained

The seven basic quality tools are: [1] histogram, [2] Pareto chart, [3] cause-and-effect diagram (also known as Ishikawa or fishbone diagram), [4] flowchart, [5] control chart, [6] check sheet, and [7] scatter diagram. These tools were first emphasized by Kaoru Ishikawa as methods for improving quality in organizations and processes. Each tool provides a different graphical or statistical method for identifying problems, analyzing causes and effects, monitoring processes, and determining whether a process is in control.

Uploaded by

Vignesh Karthik
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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 PROJECT REPORT ON :

SEVEN BASIC QUALITY


TOOLS
BY-
SANJAY BHATIA
 Quality tools are more specific - tools which
can be applied to solving problems in
improving quality in organizations,
manufacturing, or even in individual
processes.
 They were first emphasized by Kaoru
Ishikawa, professor of engineering at Tokyo
University and the father of “quality circles”.
HISTOGRAM

SCATTER PARETO
DIAGRAM CHART

CONTROL CAUSE &


CHART EFFECT

CHECK
FLOWCHART
SHEET
 A histogram is a bar graph that shows frequency
data.
 Histograms provide the easiest way to evaluate the
distribution of data.
The Pareto Chart is a histogram
ordered by the frequency of
result occurrences, showing
how many results were
generated by the type or
category of the identified
cause.

The relative position of the


occurrences is used to guide
corrective actions.
• The corrective actions must initially
focus on the problems that are
causing the majority of defects.
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100

90

80

70

60

50

40

30

20

10

0
Poor Delays on the Delay to prepare Lack of stock Importing Lack of human Transport Failure Other
documentation technical the purchase problems resources
specif ications order
It shows how several causes relate
themselves to problems or potential
effects.

Also known as Ishikawa Diagram or


Fishbone Diagram.
A flowchart is any chart that depicts how
several elements interact with each other

Here are a few flowcharting techniques that


are usually used in quality management
• Cause and Effect Diagram
• Systems or Process Flowcharts
Control charts present the results of a process over time.

They are used to determine if the process is under control.

They are used to monitor any type of variable output.

Can be used to monitor


• Cost and schedule variances;
• Volume and frequency of changes;
• Errors in the project documentation
It is a list with
previously defined It allows a thorough
options that are used evaluation in a short
as a guide to control period of time.
risks.
 ScatterDiagrams are used to study and
identify the possible relationship
between the changes observed in two
different sets of variables.
15

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