DATA ANALYSIS AND INTERPRETATION:-
RESEARCH METHODOLOGY:-
Research methodology is a methodology for collecting all sorts of information & data
pertaining to the subject in question. The objective is to examine all the issues involved & conduct
situational analysis. The methodology includes the overall research design, sampling
procedure & fieldwork done & finally the analysis procedure. The methodology used
in the study consistent of sample survey using both primary & secondary data.
COLLECTION OF DATA:-
The data can be collected from primary and secondary sources. The basic premises of my
study are primary data. Convenient sample that was representative of the target market was
chosen, the respondents were contacted personally and the instrument used for collecting data
is questionnaire.
STATISTICAL DATA CAN BE CLASSIFIED INTO TWO CATEGORIES:-
a) Primary Sources
b) Secondary Sources
PRIMARY DATA:-
Primary data is collected by using the structured questionnaire.
SECONDARY DATA:-
The Main sources of Secondary data are combination of information from the internet and
books of the related topic.
SAMPLE SIZE:-
Sample of 30 people was taken into study, and their data was collected.
SAMPLING TECHNIQUE:-
To study the Project, a Simple Random Sampling technique is used.
DATA ANALYSIS:-
After data collection, it is analyzed according to customer’s views, ideas and opinions
related to services of the state bank of India and SBI will come to know the customer
requirements.
DATA INTERPRETATION: -
Interpretation of data is done by using statistical tools like Pie diagrams, Bar graphs, and also
using quantitative techniques (by using these techniques) accurate information is obtained.