Seat No.: ________ Enrolment No.
______________
GUJARAT TECHNOLOGICAL UNIVERSITY
M.B.A.- SEMESTER – III • EXAMINATION – WINTER 2012
Subject code: 2830301 Date: 11-01-2013
Subject Name: Change Management and Organization Development
Time: 10:30 pm – 01:30 pm Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1 (a) What is Organisation Development? Mention the characteristics of Organisation 07
Development.
(b) List out various OD practitioner styles with reference to client practitioner 07
relationship.
Q.2 (a) Define the meaning of Diagnosis. What are the problems that may arise during the 07
diagnostic process?
(b) Mention the evolution of organisation development with the help of NTL 07
Laboratory Training Methods and Survey Research & Feedback.
OR
(b) What are the driving forces in the organisation that leads toward acceptance of a 07
change program?
Q.3 (a) Elaborate the Johari window model as technique for identifying interpersonal 07
communication style.
(b) Justify the need for team development in bringing effective change in 07
organisation. Mention operating problems of work teams.
OR
Q.3 (a) Discuss Role Analysis and Role negotiation as an effective Team Development 07
intervention.
(b) An organisation wants to bring changes into business process to enhance 07
productivity. Mention the types of process interventions to be practiced.
Q.4 (a) What is Self – Managed Work Teams? Mention the characteristics of Self 07
Managed Teams.
(b) Define High Performance Systems. List out the criteria for High Performance 07
System.
OR
Q.4 (a) Explain meaning of the Learning Organisations. Mention the core values of 07
learning organisations.
(b) Explain the Strategic – Change Management. Mention the types of organizational 07
systems.
Q.5 (a) An OD practitioner inculcates numerous structural interventions for organisation 07
transformation. List out any three structural interventions with suitable examples.
(b) An XYZ automobile company wants to develop new models, techniques and 07
approaches to bring changes in their organisation. As an OD practitioner, identify
the future trends in organisation development.
OR
Q.5 Write a short note on any two from the following. 14
(a) Outdoor Laboratory Training
(b) Stream Analysis
(c) Sociotechnical Systems
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