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Perceived Organizational Performance Survey

The document is a survey questionnaire measuring an organization's perceived performance over the past 3 years compared to other similar organizations. It asks respondents to rate the organization on several metrics of organizational and market performance on a scale of 1 to 4, with 1 being worse and 4 being much better. The metrics included quality, development, attracting employees, retaining employees, customer satisfaction, management relations, employee relations, marketing, sales growth, profitability, and market share.

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9K views1 page

Perceived Organizational Performance Survey

The document is a survey questionnaire measuring an organization's perceived performance over the past 3 years compared to other similar organizations. It asks respondents to rate the organization on several metrics of organizational and market performance on a scale of 1 to 4, with 1 being worse and 4 being much better. The metrics included quality, development, attracting employees, retaining employees, customer satisfaction, management relations, employee relations, marketing, sales growth, profitability, and market share.

Uploaded by

jmdgc_2013x
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • Survey Questionnaire

SURVEY QUESTIONNAIRE

(Perceived Organizational Performance)

Name: ________________________________________________________________________

INSTRUCTIONS: Check the box that indicates your response below.

How would you compare the


organization’s performance over the 4
1 2 3
past 3 years to that of other Much
Worse Bad Good
organizations that do the same kind of Better
work? What about...

Perceived Organizational Performance


Quality of products, services or
programs?
Development of new products, services
or programs?
Ability to attract essential employees?

Ability to retain essential employees?

Satisfaction of customers or clients?


Relations between management and
other employees?
Relations among employees in general?

Perceived Market Performance

Marketing?

Growth in sales?

Profitability?

Market Share?

SURVEY QUESTIONNAIRE (Perceived Organizational Performance) Name: _____________________________________________________

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