EFEKTIVITAS TRAINING

Level 1 : REACTION

Evaluasi reaksi peserta pelatihan terhadap program yang

diberikan. Apakah mereka menyukai program? Apakah
program tersebut bermanfaat?

Level 2 : LEARNING

Menguji peserta pelatihan untuk menentukan apakah

mereka telah mempelajari prinsip, keterampilan dan
pengetahuan yang telah mereka pelajari EMPAT LEVEL
EFEKTIVITAS
TRAINING
Level 3 : BEHAVIOUR APPLICATION

Melakukan penilaian apakah perilaku peserta pelatihan

mengalami perubahan karena program pelatihan

Level 4 : BUSSINESS IMPACT

Melakukan pengukuran apakah pelatihan berdampak

terhadap kinerja bisnis.
ADVANCED

SCALE SYMBOL DESCRIPTION

Overall Training OTE Overall training effectiveness is the extent to which the training objectives are achieved and
Effectiveness benefited for the company and trainees, which it can be evaluated using the combination of
satisfacation, learning performance, individual performance, and organizational performance
Satisfaction S Satisfaction evaluation is the overall fulfillment and happiness towards the training design,
material, quality, and personal satisfaction
Learning Performance LP Learning performance evaluation is the improvement or changes in declarative knowledge,
procedural knowledge, and meta-cognition, Declarative knowledge includes knowledge about
theories, facts, and method to use the training outcomes. Procedural knowledge includes the
ability to use or apply training outcomes. Meta-cognition indcludes believes, certainty, and
confidence in mastering knowledge and skills emphasized in training
Individual IP Individual performance evaluation is the improvement or changes in competencies, efficiencies,
Performance and effectiveness in worokplace due to training outcomes. Competencies include the ability to
solve work-related problems, produce better quality works, and fewer mistakes. Efficiencies
include faster working, effectiveness includes the increase in total number of works
Organizational OP Organizational performance evaluation is the improvement or changes in teamwork, customer
Performance satisfaction, and organization’s goals achievment and reputation improvement due to training
outcomes.
POST-TRAINING QUESTIONS

Did the course content flow in a clear and

logical way?
Did the level of difficulty increase
appropiatelty as you progressed through
the course?
COURSE STRUCTURE AND Did the course unfold in a clear direction?
DELVIERY How would you rate the availability of the
instructor?
How would you rate the availability of the
technical support?
Was the course intructor knowledgeable in
their subject area?
How relevant was the course content?
Did the content explain information and
concepts clearly?
Was the content practical and applicable to
the workplace?
Was there a good variety of content types?
(written notes, videos, infographics,
podcasts) ?
TRAINING CONTENT Did the course activites improve your
knowledge and skills in the relevant
subject?
Did the case studies help you to understand
concepts more clearly?
Did you consider the additional resources
and external links provided to be useful?
What additional learning resources should
be included in the course?
 How would you rate the overall look and
feel of the course content and materials?
Was the text size and font easy to read?
Was the amount of corporate brandings
distracting?
LEARNING PLATFORM What was the most frustrating technical
DESIGN AND NAVIGATION problem you faced with the learning
platform?
How easy was it to access the learning
platform?
Where menus and buttons easy to find?
Was the learning path easy to navigate?
Did you have clear expectations for the
course? What were they?
Did the training cover the content you were
expecting it to cover?
Did you learn everything that you expected
to learn?
Was the level of difficulty of the course
what you expected it to be?
EXPECTAIONS AND TIMING How much time did you spend on the
course? Was this in line with your
expectations?
Do you feel that you had enough time to
complete the course to the best of your
abilites?
How would you rate the learning pace on
the course?
Was the difficulty level of assessment
appropriate for the course?
How relevant were assessment of the
 ASSESSMENTS course content?
How relevant were assessments to the
course learning objectives?
Was there a good variety of assessment
type? (quizzes, written assessments, group
assignments, etc)?
Was assessment feedback timely?
Was assessment feedback relevant and
useful?
Did assessment feedback relevant and
useful?
Did assessment take place at appropriate
intervals?
How could the course assessments be
improved?
Did you enjoy working with a group on
team activities?
Were the discussion forums an effective
tool for collaborating with other learners?
Did you find opportunities to learn from
other on the course?
COLLABORATION AND How would you rate the opportunity for
interactive learning on this course?
INTERACTIVITY Were the branching scenarios in the course
relevant to the real working environment?
Were there sufficient opportunities to
pracitce new knowledge and skills in the
form of interactive eLearning activities?
Did you ever feel isolated or unsupported in
your learning journey? How so?
How would you rate the quality of
 multimedia (audio, video, and animation) in
the course?
How would you rate the quality of videos in
MULTIMEDIA the course?
How would you rate the quality of graphics
in the course?
How would you rate the quality of audio in
the course?
To what extent did the videos, podcasts,
and graphics add value to the course
content?
Did you experience any technical issues
with multimedia on the course? If so, please
explain
How can multimedia on the course be
improved?
How would you rate the overall quality of
training course?
Do you feel that your knowledge or skills
have improved through the course?
List three important learnings that were
your highlights of this course?
OVERALL LEARNING How would you rate your overall learning
experience?
EXPERIENCE Name three ways in which the learning
experience could be improved
Do you prefer online or on-site training?
Why?
How would you rate your overall
enjoyment of the course?
Name three things that you enjoyed about
the course
How would you rate the course workload?