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TQM Implementation in Various Industries

A student must select an industry from eleven sectors and apply total quality management tools to a company within that industry. The tools include ISO 9000, business process reengineering, Six Sigma, quality function deployment, Lean manufacturing, and more. The report should include details about the selected company, an introduction to TQM, discussions of the tools, identifying gaps in the industry, implementing one TQM tool, developing a TQM framework, outcomes of implementation, and a conclusion.

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Kartik Mathur
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29 views1 page

TQM Implementation in Various Industries

A student must select an industry from eleven sectors and apply total quality management tools to a company within that industry. The tools include ISO 9000, business process reengineering, Six Sigma, quality function deployment, Lean manufacturing, and more. The report should include details about the selected company, an introduction to TQM, discussions of the tools, identifying gaps in the industry, implementing one TQM tool, developing a TQM framework, outcomes of implementation, and a conclusion.

Uploaded by

Kartik Mathur
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

TQM ASSIGNMENT DATE: - 10/07/19

Implementation of TQM in ANY industry. A student has to select an industry


from the following sectors: -
i) Banking finance & insurance
ii) Hospitality sector
iii) Tourism
iv) Transportation
v) Logistics
vi) E-commerce
vii) Hospitals(healthcare)
viii) Education
ix) Food chains
x) Retail
xi) Manufacturing

The following tools has to be applied in the selected company: -


i) Iso 9000 (QMS, EMS, OHSAS)
ii) BPR
iii) SIX SIGMA
iv) TQM FRAMEWORK
v) 7 QC TOOLS
vi) BENCHMARKING
vii) FMEA
viii) QFD (VOICE OF CUSTOMER)
ix) LEAN MANUFACTURING
x) KANO MODEL
GUIDELINE FOR REPORT FORMAT: -
i) Details about the company, products and certifications
ii) Introduction about TQM
iii) Discussed about all the above mentions tools & techniques
iv) Finding the gap in the selected industry
v) Implementation of TQM tools and techniques (any one)
vi) Develop the framework of TQM
vii) Outcomes of the implementation of TQM
viii) Conclusion
Submission Date: - 30/07/19

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