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eHomeAffairs Profile and Application Guide

The document outlines the 10 step process for applying for a Smart ID Card or Passport online through the eHomeAffairs portal: 1) Create an eHomeAffairs profile, 2) Confirm your cellphone number, 3) Login, 4) Receive an OTP, 5) Complete the application form, 6) Submit the application, 7) Upload supporting documents, 8) Make an online payment, 9) Book a biometrics appointment at a bank, and 10) Print the confirmation letter.

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Shashen Peters
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59 views4 pages

eHomeAffairs Profile and Application Guide

The document outlines the 10 step process for applying for a Smart ID Card or Passport online through the eHomeAffairs portal: 1) Create an eHomeAffairs profile, 2) Confirm your cellphone number, 3) Login, 4) Receive an OTP, 5) Complete the application form, 6) Submit the application, 7) Upload supporting documents, 8) Make an online payment, 9) Book a biometrics appointment at a bank, and 10) Print the confirmation letter.

Uploaded by

Shashen Peters
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

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1) Register a profile on eHomeAffairs


 Registering on eHomeAffairs consists of creating a profile with a secured password.
 Complete your personal details
 Create a password
 Answer the security questions

2) Capture the received OTP (one time PIN) to confirm your cellphone number

3) Login to your profile


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4) Capture the logon OTP (one time PIN) received via SMS

5) Complete the application form

 The application form is for a Smart ID Card and/or Passport.


 You can capture and submit an application form for yourself or for a minor directly related to
you, typically for a minor requiring a Passport for travelling purposes.
 All fields highlighted in red are mandatory and must be completed.
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6) Submit the completed application by selecting ‘Submit to Home Affairs’

7) Upload supporting documents if applicable

 Required supporting documents will be listed.


 Please note that originals will be required to be presented at the branch office

8) Make the online payment

 Capture your banking details.


 Please note that submitting a payment on eHomeAffairs is only an instruction to your bank.
 In order to complete the payments process you need to logon to your internet banking to
authorise the payment.
 A payment authorisation process guide can be requested from your bank.
 Once the payment has been authorised, please note that bank payment verification process
must take place and may take a few minutes.
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9) Make a Booking at a Home Affairs enabled Bank office

 Please note that digital biometrics can be captured at any Home Affairs office or at a Home Affairs
enabled Bank office, for which a booking is a prerequisite.
 You do not need to make a booking to provide your biometrics at any of the Home Affairs offices.

10) Print your Confirmation Letter

 The barcoded confirmation Letter as well as your ID Book (if available) is required to be taken when
going to the branch

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