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Hotels Near Liceo de Cagayan University

This document provides a literature review on the impact of terrorism and security issues on tourism. It summarizes several local and foreign studies that found: 1) The 2017 Marawi crisis and declaration of martial law in Mindanao negatively impacted tourism with hotel bookings dropping by 10-20%; 2) Terrorism threatens tourism safety and can discourage foreign visitors; 3) Past terrorist attacks on hotels in other countries showed they negatively affect tourism. The review establishes the background to study how security situations influence tourism in Mindanao.
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0% found this document useful (0 votes)
23 views7 pages

Hotels Near Liceo de Cagayan University

This document provides a literature review on the impact of terrorism and security issues on tourism. It summarizes several local and foreign studies that found: 1) The 2017 Marawi crisis and declaration of martial law in Mindanao negatively impacted tourism with hotel bookings dropping by 10-20%; 2) Terrorism threatens tourism safety and can discourage foreign visitors; 3) Past terrorist attacks on hotels in other countries showed they negatively affect tourism. The review establishes the background to study how security situations influence tourism in Mindanao.
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Liceo de Cagayan University – Senior High School Department (ABM) Page 1

Chapter 2

REVIEW OF RELATED LITERATURE & STUDIES

The following reviews are intended to provide the background and rationale of this

study.

Local Literature & Studies

Our country, Philippines is known to be a very hospitable country in terms of

tourism. Whether looking for a stress-free relaxing vacation, or days of hard-out

adrenaline pumping action, Mindanao has it all. Mindanao encompasses the large island

of Mindanao plus smaller islands in the southern Philippines. Every year, there are

millions of tourist who visits our country both local and foreign. Many people already

have enjoyed visiting Mindanao, and with current prices so affordable your money will

stretch so much further than other destinations, allowing you to do the things you want to

do.

According to Roderick Abad (2017), after President Duterte declared martial law in

the entire Mindanao region on July 2017. amid the ongoing clashes between government

troops and militants belonging to the Maute terrorist group in Marawi City. The martial

law lasted for 60 days as it was indicated in the Constitution. And because of this

declaration, six countries issued travel advisories to the Philippines, namely, the United

States, the United Kingdom, Australia, Canada, France, and New Zealand.

Urbanozo [Link]. (2017), stated that the average percent of hotel industries in

Mindanao lowered down from 93% to 80% during the latest incidents and even the other
Liceo de Cagayan University – Senior High School Department (ABM) Page 2

establishments in the central part bared the aftermaths of the incident. Arrivals of foreign

tourist markets in the Philippines have nonetheless increased to a total of 1,784,882 in the

first quarter of 2017, or over 11.4 percent from the same period last year, based on data

from the Department of Tourism. Tourism in the Philippines is seriously facing a different

kind of threat—the feeling among foreign visitors that it is not a safe destination, as a

result of the crisis in Marawi City and the resulting declaration of martial law on the entire

island of Mindanao, which has yet to be lifted after more than a month. Aside from the

availability of infrastructure and other facilities needed by tourists, safety is a major

concern among foreigners when choosing their travel destination. The government cannot

let the international media portray the Philippines as another Syria or Iraq or Afghanistan

where extremists hold sway.

Rolain Fernandez Sato (2017), cited that with all the photos and videos posted on

social media, tourist arrivals will definitely be affected. Tourism will greatly be impacted

downward and people should watch on what will going to happen in two to three weeks

after the cancellations of the bookings from the tourists that will affect the hotel

performance.

Fernando Fajardo (2017) also said that tourism players cannot anymore use the

“isolated case” as an excuse to assure tourists that terrorist threats in the country is not

serious.

Robert Pizzaro (2017) cited that its too early to say, but now the immediate setback,

tourism will decline, maybe short-term, including hotel and restaurants here in Cagayan

de Oro and some functions ande events.


Liceo de Cagayan University – Senior High School Department (ABM) Page 3

Pizzaro, however, clarified that in the long run , he thinks the declaration would be

good for Mindanao since peace and order disturbance which discourages invesetments,

can be prevented as terrorism will be thwarted.

Meanwhile, Yevgeny Vicente Emano (2017) said he hopes the government will

provide the exact duration of the martial law. Emano, whose flagship program is tourism,

said while he supports the martial law declaration at the moment, he is worried that the

longer the martial law is, the more negative impact it may cause to the booming tourism

industry of the province.

Patria Roa (2017) also expressed her frustration in the current turn of events because

of its negative impact on tourism. The Japanese tourists are very sensitive. When they

hear news that terrorists are doing something, they will immediately cancel even when the

situation happens in Sulu, or Basilan which are not even destinations.

Roa even stated that situations like this will definitely discourage tourists from

coming to the Philippines.

Joselito Basilio (2017) also found out that terrorist threats are part of the external

shocks that have and impact on the growth of the economy. It was also based on the

previous experiences with news on Brexit (Britain’s exit from the European Union) and

US President Trump’s pronouncement of his protectionism policy. Basilio said that the

financial markets seemed to ride on the waves of the “noises” but things will eventually be

settled down. What the Filipino hope is that this terrorist threats will just be temporary,

this noise will only be short term so that this will not prolong and will not creep into the

fundamental decisions, of investors and businesses.


Liceo de Cagayan University – Senior High School Department (ABM) Page 4

Myra Regner (2017) mentioned that the hotel industry in the coutry wants to assure

guests and business partners that their safety and security will be their highest priority.

They will continuously monitor and maintain close contact with the local authorities.

Foreign Literature and Studies

Soundararajan and Rajan (2006) while act of terrorism fuels rebellious hostility and

the hostilities escalates to war become catastrophe, tourism on the opposite hand promotes

amity and understanding, friendly relationship associated a universal sense of fraternity.

Chauhan and Khanna (2009) stated that “safety and security of tourist could be a

necessity for a prosperous tourist destination”. Previously authors have analyzed that act of

violence has severe effect on tourism. They also acknowledged that acts of radicalism were

usually the reasons behind the cancellations and withdrawal of travel intention to sure

purposes to travel.

Hayes & Ninemeier (2006) said the likelihood that a hotel will be terrorism target has

increased recently. Managers in all properties should be concerned about and reconsider

security procedures so as to take practical steps to protect lives in the event of an intentional

explosion, fire, or other disaster, possibly even including the use of biological or chemical

weapons.

Jain S.K. (2008) stated hospitality and tourism becomes the first victim of the

terrorist attacks and the recent attacks added to the anguish to the Indian hospitality

industry. The currant global recession has already seen a large number cancellation of hotel

bookings and air charters from European and American countries (approximately 40-60%),
Liceo de Cagayan University – Senior High School Department (ABM) Page 5

Mumbai attacks have sent a message of panic among the tourists who were willing to

travel India.

Alon, Mitchell, & Steen, (2006) stated that the advent of global terrorist networks

represents a challenge to international business (IB) theory. To the extent that IB scholars

have examined the phenomena of terrorism at all, most have viewed it through the prism of

political risk. treating it as a micro-level threat primarily afflicting multinational enterprises

(MNEs) operating in politically conflictive areas and engaged in natural resource extraction.

Rabasa et al., (2009) said that among the targets of terrorist attacks were two of the

city’s landmark five-star properties: the Taj Mahal Palace and Tower and the Oberoi Trident

complex. Western tourists and businesspeople appear to have been singled out by the

assailants for execution, and the final death toll included 28 foreign nationals, six of which

were Americans.

Hoffman & Weimann (2009) states that while these types of “spectaculars” have

rarely succeeded in winning the terrorists concessions from enemy governments, they do

tend to cause both great harm to a country's collective psyche and economic disruption, and

thereby support al Qaeda’s strategic aim of bankrupting the U.S. and its allies.

Gunaratna (2009) states that the global jihadist movement founded by Osama bin

Laden comprises the remnants of the Saudi exile’s al Qaeda organization ensconced along

Pakistan’s rugged northwest frontier, loosely affiliated regional franchises such as LeT in

Pakistan, Jemaah Islamiyah (JI) in Indonesia, and the Abu Sayaaf Group in the Philippines,
Liceo de Cagayan University – Senior High School Department (ABM) Page 6

“homegrown” militants such as those that carried out the July 2005 (7/7) London

transportation system bombings, and legions of sympathizers around the globe connected via

the Web or in spirit. These affiliated groups typically lack the resources and training to

mount a successful attack on a Western embassy or airline, and so have turned their attention

to easier targets – hotels.

Hoffman (2006) said that the targeting of hotels by terrorist organizations is not a new

phenomenon. Among the earliest such attacks was the 1946 bombing of the King David

Hotel in Jerusalem by the Zionist paramilitary organization the Irgun. The blast, aimed at

British government and military offices located on the premises rather than hotel guests or

staff, killed 91 and injured 46.

Brian Jenkins (2009) has observed that fewer than 500 hotel guests worldwide have

been killed by terrorists over the past 40 years, out of a total global hotel guest population at

any time of nearly 10 million. Meanwhile, the cost of counter-terrorism measures, whether

covering windows with shatter-resistant film or deploying EVDs to screen vehicles, can be

high.11 Beyond costs, some executives worry that the presence of visible security measures –

be they metal detectors, bomb-sniffing dogs, or gun-toting security guards – may undermine

the welcoming ambiance that luxury hotels work hard to cultivate and drive away guests.

Deutsch A. (2009) states that hotels began to harden their perimeter defenses with

check points manned by armed guards, blast walls, barricades, hydraulic barriers, and the

like, terrorists have sought out new and innovative modes of attack. The 2008 Mumbai

attacks were an obvious attempt to thwart such defenses. So too were the July 2009 twin
Liceo de Cagayan University – Senior High School Department (ABM) Page 7

suicide attacks on the JW Marriott and Ritz Carlton in Jakarta, carried out by a pair of JI

operatives, one of which had checked into the former property as a guest days prior to the

attack.

LaRaia & Walker (2009) said that the Islamist groups that dominate the international

terrorism scene today are not just different from their secular and ethnic-separatist

counterparts in their motivations and bloodlust -- they are also more technologically savvy.

The Mumbai case is illustrative. The terrorists used digital technology to conduct

preoperational surveillance of the properties, made their way across the Arabian Sea from

Karachi to Mumbai aided by global positioning systems, communicated by satellite phone

with their handlers during the journey, and quickly located their targets once on 7 land,

having studied satellite images from Google Earth. Once the shooting began, the attackers

were in constant communication with their foreign handlers using cell phones linked to a

Voice over Internet Protocol (VoIP) account – a system designed to thwart the efforts of

Indian security forces to trace and intercept the calls.

Common questions

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Prolonged terrorist threats can significantly harm economies reliant on tourism by deterring visitors and causing widespread cancellations, leading to revenue loss across hotels, restaurants, and other associated sectors . Historical events, such as the backlash following the 2008 Mumbai attacks, led to a notable decline in hotel occupancy rates due to safety concerns among potential travelers . The 2017 martial law in Mindanao offers a recent example where initial tourist increases were offset by future declines as security concerns grew . Such events emphasize the vulnerability of tourism economies to security disruptions and their impact on investor confidence .

Despite immediate negative impacts on tourism, such as decreased hotel performance and travel advisories , some argue martial law could ultimately benefit Mindanao by stabilizing the region through better control over terrorism, potentially attracting future investments . Maintaining security can pave the way for economic growth by reassuring investors about safety, which is crucial for long-term regional development . However, confidence in such outcomes depends on the duration and administration of martial law, with concerns about prolonged negative impacts .

Hotels are repeatedly targeted in terror attacks because they are seen as symbols of Western influence and are frequented by international travelers, offering high visibility and economic impact . The aim is to instill fear and disrupt normalcy, amplifying media coverage . These factors necessitate a reevaluation of security planning, prioritizing the predictability of potential threats and enhancing resilience through innovative strategies like advanced monitoring systems and interoperable communication tools to ensure rapid response without disrupting hospitality functions . Safeguarding hotels while preserving their openness is crucial for maintaining both security and business viability .

External shocks like terrorism and events such as Brexit create volatility in global markets by introducing uncertainties that affect investor confidence and decision-making. Terrorist threats elevate perceptions of risk, influencing decisions not merely on travel but on broader investment environments . Similarly, geopolitical changes like Brexit introduce economic uncertainties, prompting caution among investors. These events often trigger temporary market volatility, during which investors may adopt a wait-and-see approach or shift strategies until stability returns, highlighting the interconnectedness of political events and economic behavior in global markets .

The hotel industry can balance security and hospitality by implementing discreet yet effective security measures, such as shatter-resistant glass and advanced surveillance technologies that blend into the environment . Training staff in covert security protocols enables prompt responses without alarming guests, and leveraging technology like contactless check-ins can enhance safety while improving guest experience. Deploying plainclothes security personnel and using data-driven insights to anticipate risks helps maintain a seamless and welcoming atmosphere . Visible security, when necessary, should be framed positively as enhancing guest safety to bolster trust without compromising comfort .

Terrorist organizations targeting hotels is a longstanding issue that underscores the hospitality industry's vulnerability to security threats. Hotels have become easier targets than heavily fortified government or military sites . Instances like the 1946 King David Hotel bombing exemplify early attacks on hotels, highlighting their symbolic and strategic value . Hotels have responded with enhanced perimeter defenses, but terrorists have adapted with innovative attack methods, as seen in the Mumbai attacks . These security enhancements can negatively affect the hospitality experience by creating an unwelcoming atmosphere, further challenging the industry .

Historic acts of terrorism against hotels highlight vulnerabilities within international business operations, challenging business theory by introducing risks beyond economic factors. Such acts target symbolic sites for maximum disruption, as demonstrated by the attacks on Taj Mahal Palace and the Oberoi Trident in Mumbai . These incidents necessitate integrating political risk into business strategies, addressing how terrorism disrupts economic stability, deters tourism, and alters investor perceptions, ultimately influencing multinational enterprises' (MNEs) operational decisions and risk assessments .

Terrorist groups have increasingly utilized advanced technologies such as satellite phones, GPS, and VoIP systems to enhance operational efficiency and coordination, as shown in the Mumbai attacks . This technological proficiency aids in evading security measures and conducting detailed preoperational surveillance . These advancements pose significant challenges for security management in the tourism sector, requiring continual technological upgrades and strategic innovations in security protocols to counter these evolving threats effectively .

The declaration of martial law in Mindanao due to clashes between government troops and militants negatively impacted the tourism industry by portraying the region as unsafe, leading to a decline in hotel occupancy rates from 93% to 80% . Internationally, six countries issued travel advisories, further emphasizing safety concerns, despite a reported increase in tourist arrivals in the first quarter of 2017 . The ongoing martial law and media portrayals suggest a parallel with conflict areas, increasing tourists' perception that the region is dangerous .

Media portrayal significantly impacts international perceptions by amplifying safety concerns during crises, as seen in the Philippines during the Marawi crisis. Extensive media coverage likening the situation to Syria or Iraq created a perception of widespread insecurity, influencing travel advisories from six countries and impacting the tourism industry . The saturation of crisis imagery on social media platforms further exacerbated the situation, prompting potential visitors to cancel plans, which underscores the influential role of media in shaping global perceptions of safety .

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