JAI PRAKASH MEHTA
E-mail : jai.mehta000@[Link]
Contact : +91-7042163004 / +91-8369589097
Address : Quarter No.-1330, Street-30, Sector-8/c, Bokaro Steel City, Jharkhand-827009
CAREER OBJECTIVE
Obtain a responsible, challenging and rewarding position where my professional experience,
skills, ability and technical expertise can make visible contribution to the goals and
objectives of a progressive organization.
Educational Qualifications
Degree Percentage Year of Passing
Institute/University
B.E. (Electronics & Communication)
BE 67.69.% 2009
Patel college of science& technology , Bhopal
/R.G.V.P. Bhopal (M.P.)
D.A.V Public school, [Link], Jharkhand
SSC 56.6% 2004
CBSE Board
Bokaro Ispat Vidyalaya, [Link], Jharkhand
HSC 53.8% 2001
CBSE Board
PROFESSIONAL EXPERIENCE
Sureworks Infotech Pvt. Ltd.
(Supports on Server, Storage and Networking (Hardware) Devices to companies like RBS,
HDFC, PFIZER LTD, GLENMARK PHARMACEUTICAL ETC. )
From - Sep 2016 - Present
Designation - Sr. Engineer (Enterprise Support)
Department - Technical Support Group
Certification - Storage and Backup (Wipro), Certification no – 2006012
JOB PROFILE
Responsible for the direction and management of technical services, including
installation, configuration and maintenance of products.
Attend all escalated calls from customer and provide solution to the problem and
providing support to the end Users for their day to day network related issues.
Accountability for New Project consceptulation and implementation.
Coordination for approval with customer and company sells in charge for additional
hardware and network implementation for variance order.
TECHNICAL SKILLS AND COMPETENCIES
NETWORKING:
Installing ,configuring and troubleshooting of network equipment’s: routers and
switches
Sound Knowledge about Routing protocols: OSPF, EIGRP, RIP
Sound knowledge of layer-2 switching, vlan’s, access-list.
Clear understanding of OSI model, TCP/IP protocol suite (IP, ARP, TCP, UDP, DHCP,
FTP, TFTP)
Well understanding of switching concepts and lan technologies (STP, DTP, VTP, Ether
channel, HSRP, VRRP, Inter-vlan routing)
Switches: Basic configuration and vlan creation on various switches.
Routers: Basic configuration and monitoring of various
routers(HP/DELL/IBM/CISCO)
Perform implementation of basic Security on Router and Switch.
SERVER:
Installation, configuration & troubleshooting :
Dell Power edge Servers
HP ProLiant ML/DL Series Server
IBM Server
Raid Troubleshooting
Real time working experience on Hardware over entry
Level, midrange, high-end server, storage, switch (Live Datacenter)
HARDDISK STORAGE:
IBM Series
HP Storage
Dell Storage
BACKUP DEVICES:
DAT, DLT,LTO, TAPE Library (SDLT & LTO)
Tandberg Library
Dell Library
HP Library
DAT160 ,DAT320,DAT600
Sun Library
IBM library
SCSI & RAID:
Configuration and troubleshooting of Server Hardware and Operating system (RAID
levels 0, 1, 5, 6, 10)
Baud Technologies
From - Jan 2015 – Jun 2016
Designation - Network Support Engineer
Department - Service Operation
JOB PROFILE
Setting up and managing Local and Wide Area Networks (LAN, WAN) to maintain
maximum network uptime.
Handling Networking & Database Administration with technical expertise in the
implementation, operations and support functions using IT as a tool.
Monitoring network maintenance activities and ensuring prompt troubleshooting of
network problems, to achieve maximum network uptime.
Managing IP allocation & ensuring minimal downtime of machines.
Blue Eye Air and Refrigeration Co.
(Data Centre Infrastructure Service Provider of Emerson Network Power)
From - Oct 2012 – Sep 2014
Designation - Project Engineer
Department - Service
JOB PROFILE
Assist senior engineer in the execution of project
Participate in troubleshooting
Visiting the dealer and associates office in a month to check the tools and safety equipment.
Supervise the repairing work at site.
Periodic maintenance planning and execution.
Coordination with customer for site related problem and approval for work execution.
Other ad hoc duties assigned by sr. engineer.
Pace Power Systems Pvt. Ltd.
From - Nov 2009 – September2012
Designation - Service Engineer
JOB PROFILE
Assist senior engineer in the execution of Services for PDU for telephone towers
Participate in troubleshooting.
Periodic maintenance planning and execution.
Other ad hoc duties assigned by sr. engineer.
STRENGTHS
Great Time Management ability.
Ability to work effectively under pressure.
ATTRIBUTES
Team-player
Self-motivated
Decision maker
Learning attitude
Positive approach to work.
PROFESSIONAL COURSE
Completed training of CCNA from Network Bulls Gurgaon.
Completed training of CCNP (R&S) from Network Bulls
Completed training of CCIE(R&S) from Network Bulls Gurgaon
PERSONAL PARTICULARS
Full Name Jai Prakash Mehta
Gender Male
Nationality Indian
Date of Birth 03rd July, 1984
Language Proficiency English / Hindi
(Jai Prakash Mehta)