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Supermarket Customer Experience Survey

questionnaire for survey of supermarket
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0% found this document useful (0 votes)
11 views7 pages

Supermarket Customer Experience Survey

questionnaire for survey of supermarket
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

3/8/2019 Supermarket Survey!!!

Supermarket Survey!!!
Help us in helping you. Please fill this survey to help us to improve the customer experience at the
supermarket.

* Required

1. 1. Which is your favorite supermarket? *

2. 2. How often do you shop from a Supermarket? *


Mark only one oval.

Once every week


Twice every week
Once a month
Twice a month
Once in 2 months

3. 3. Which day of week will you prefer visiting Supermarkets? *


Mark only one oval.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

4. 4. What time of day will you prefer visiting Supermarket? *


Mark only one oval.

9 am - 12 pm
12 pm - 3 pm
3 pm - 6 pm
6 pm - 9 pm
9 pm - 11 pm

5. 5. I am willing to purchase from supermarket if discounts are available *


Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

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6. 6. I am willing to purchase from supermarket if promotions are done *


Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

7. 7. I am willing to purchase from supermarket if ease of access to products is available *


Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

8. 8. I am willing to purchase from the supermarket if long queues are not there at billing
counter *
Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

9. 9. I am willing to purchase from the supermarket if a customer loyalty program is available


*
Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

10. 10. I am willing to purchase from the supermarket if food courts are available *
Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

Supermarket Survey!!!
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11. 11. I am willing to purchase from the supermarket if it is located in a prime location *
Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

12. 12. I am willing to purchase from the supermarket if parking is available *


Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

13. 13. I am willing to purchase if ambience of the supermarket is good *


Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

14. 14. I am willing to purchase if drinking water is available at supermarket *


Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

15. 15. I am willing to purchase if washroom facility is available at the supermarket *


Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

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16. 16. I am willing to purchase if products are well organized at supermarket *


Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

17. 17. I am willing to purchase if quality products are available at supermarket *


Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

18. 18. I am willing to buy from the supermarkets if Apps and digital payment is available? *
Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

19. 19. I am willing to buy if “different types of products" are available at Supermarket *
Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

20. 20. I am willing to buy large quantities at the supermarket? *


Mark only one oval.

Strongly disagree
Disagree
Neutral
Agree
Strongly agree

Supermarket Survey!!!
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21. 21. I am willing to buy perishable things (vegetables, fruits etc.) from supermarket *
Mark only one oval.

Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

22. 22. I am willing to buy if a credit policy is available in the supermarket *


Mark only one oval.

Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

23. 23. I am willing to buy if there is no rush at the supermarket *


Mark only one oval.

Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

24. 24. I am willing to buy if billing time is less at the supermarket *


Mark only one oval.

Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

25. 25. Many options in product create confusion at supermarket *


Mark only one oval.

Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

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26. 26. Intervention by sales executive affect my decision to buy from a supermarket *
Mark only one oval.

Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

27. 27. What is your age? *


Mark only one oval.

Less than 15 years


15 to 25 years
26 to 35 years
36 to 45 years
More than 45 years

28. 28. What is your gender? *


Mark only one oval.

Male
Female
Do not want to disclose

29. 29. What is your annual income? *


Mark only one oval.

Less than 2 Lakhs (Per annum)


2 Lakhs to 4 Lakhs (Per annum)
4 Lakhs to 6 Lakhs (Per annum)
6 Lakhs to 8 Lakhs (Per annum)
More than 8 Lakhs (Per annum)

30. 30. What is your occupation? *


Mark only one oval.

Student
Private Service
Government Service
Home Maker
Self Employed

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31. 31. What is your education qualification? *


Mark only one oval.

High School
Graduate
Post-Graduate
Doctorate
Do not want to disclose

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