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Gold Loan Operations Resume of Dilpreet

Dilpreet Khanuja is an experienced professional with over 7 years of experience in back office operations and management for financial institutions. She currently works as an Assistant Manager for Axis Bank, where her responsibilities include processing gold loan disbursements and valuations, meeting processing timelines, and ensuring audit and process compliance. Previously, she worked for Muthoot Finance as a Customer Relationship Executive, handling loan disbursements against gold collateral and maintaining customer profiles. She holds an MBA in Finance and degrees in Education and Commerce.

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0% found this document useful (0 votes)
191 views3 pages

Gold Loan Operations Resume of Dilpreet

Dilpreet Khanuja is an experienced professional with over 7 years of experience in back office operations and management for financial institutions. She currently works as an Assistant Manager for Axis Bank, where her responsibilities include processing gold loan disbursements and valuations, meeting processing timelines, and ensuring audit and process compliance. Previously, she worked for Muthoot Finance as a Customer Relationship Executive, handling loan disbursements against gold collateral and maintaining customer profiles. She holds an MBA in Finance and degrees in Education and Commerce.

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Dilpreet Khanuja

E-Mail-: khanuja1preeti@[Link]
Contact No. 9795786668

Achievement Oriented, Back Office Management in a Growth oriented Organization

Professional Profile

AROUND 7 years of experience in Operations . A Proven track Record of Back Office


Management , working and coordinating with team to enhance profitability for reputed
Financial house. A skilled communicator with excellent presentation and analytical skills.

Organizational Experience

Presently Working with Axis Bank LTD as an Asst. Manager (Retail Assets Operations)
Kanpur since Dec. 2015.
Key Responsibilities-
 Disbursement of Gold products with accuracy and precision.
 Handling Gold valuation and examining Gold purity for Loan purposes.
 Handling disbursement along with customer walk-in.
 Providing NOC to the customers for closed Loans.
 Making certain all jobs are completed within TAT.
 Process improvement.
 Lending against gold jewellery in front of customer after proper valuation.
 Ensuring Audit & process compliance.
 Complaint resolution.
 Managing various MIS from time to time.
 FTNR reductions.
From Aug 2010 to Dec 2015 worked with Muthoot Finance Ltd. (World's largest Gold
financing Company ) from August 2010 in Kanpur as Customer Relationship Executive.
Key Responsibilities-
 Handling Disbursement of loan against Gold as collateral.
 Maintaining MIS and daily growth reporting to higher authorities.
 Maintaining and verifying customer profiles and there credit worthiness
 Interact with relevant parties to negotiate loans, develop terms and resolve
disputes
 Evaluate and assess competing products / solutions and their market positions
 Cross selling the various products in order to satisfy customer need.

Trainings

 Personality development trainings at Muthoot Finance.


 Attended Periodic CRM trainings at Muthoot Finance.

Project Undertaken

 Summer Internship Programme in Hindustan Times on the Project “Modelling effect


of profit and loss account on shares prices of HT MEDIA”.
 Research Project on Comparative Study between Private and Public Banks.

Extra Curricular Activities

 Active participation in debate & dramatics.


 Active participation in sports and dance at college level
 Has been appointed as discipline in charge in school.
 Organized cultural event “oasis” in college.
Educational Qualification

 [Link] Completed from CSJM University Kanpur in 2013.


 Post graduation (M.A) Completed from CSJM University Kanpur in 2012.
 M.B.A (Finance) from Dr. Gaur Harisinghania Institute Management (2008-10)
 Graduation ([Link]) Completed from CSJM University Kanpur in 2008.
 Intermediate completed from CBSE Board in 2005.
 High School completed from CBSE Board in 2003.

Personal Profile

Father’s Name : Sr. Manjeet Singh Khanuja


Address : 118/166, Gumti no-5, kanpur
Date of Birth : June 15, 1987
Marital Status : Married
Nationality : Indian
Languages Known : English, Hindi & Punjabi

Date:
Place: DILPREET KHANUJA

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