Teaching Effective Listening Skills
Teaching Effective Listening Skills
Listening involves
identifying the sounds of speech and processing them into words and
sentences. When we listen, we use our ears to receive individual sounds
(letters, stress, rhythm and pauses) and we use our brain to convert these into
messages that mean something to us.
Listening in any language requires focus and attention. It is a skill that some
people need to work at harder than others. People who have difficulty
concentrating are typically poor listeners. Listening in a second language
requires even greater focus.
Abstract
Teaching listening skills in today's classroom environments is often
misunderstood or completely omitted. Each classroom contains a unique set of
listening barriers that affect learning and cause undesired outcomes for both the
student and the instructor. In an effort to alleviate these barriers, tailored listening
skills assignments for each classroom provide instructors with the tools to
enhance student learning. This introduction establishes a framework for
understanding how listening skill assignments can increase critical thinking and
effect positive student learning outcomes within the classroom environment.
The teaching of listening has attracted a greater level of interest in recent years
than it did in the past. Now, university entrance exams, exit exams, and other
examinations often include a listening component, acknowledging that listening
skills are a core component of second-language proficiency, and also reflecting the
assumption that if listening isn’t tested, teachers won’t teach it.
In recent years, listening has also been examined in relation not only to
comprehension but also to language learning. Since listening can provide much of
the input and data that learners receive in language learning, an important question
is: How can attention to the language the listener hears facilitate second language
learning? This raises the issue of the role “noticing” and conscious awa reness of
language form play, and how noticing can be part of the process by which learners
can incorporate new word forms and structures into their developing
communicative competence.
How do we do that? Well, in this post I’m going to share with you 7 strategies
for teaching listening skills in the classroom.
These 7 actionable ways to teach listening skills in the classroom will be just
the ideas that you need. Your students will gain knowledge of what it looks
like and feels like to be an active listener, engaged and responsive to a
speaker, and able to complete a task by following directions. By taking the
time to practice good listening skills with your students, I’m sure you will find
your job just a little bit easier.
In other words, they are actively “listening” with their entire bodies. Teach your
whole class this concept and practice it as a group, before expecting them to
put it into practice. I use this book, Whole Body Listening Larry at
School by Elizabeth Sautter, to teach this concept. More go-to books for
reinforcing listening skills are Listen, Buddy, Listen and Learn, and My Mouth
is a Volcano.
You can grab a fantastic FREE whole body listening pack from Erica Bohrer to
help teach your students this important skill.
One idea for this activity is to have them pull out a blank sheet of paper and
give them instructions. For example, “Draw a large brown oval in the center of
your paper. Add an orange letter V in the center. Use a black crayon to draw
two large circles, side by side, above the V” (and they end up with a basic
sketch of an owl on their paper that they can finish drawing details and color
on their own). Want some pre-made activities for daily practice such as this?
Try my HUGE assortment of Listening Mats, perfect for any time of the
year.
5. THE STORYTELLING GAME
In this game, you start a story with a beginning phrase, and then each child in
the classroom adds one word to the story in turn. Students must be active
participants and follow the story closely so that when their time comes to add
a word, the story will make sense. Another way to practice this is by playing a
traditional game of Telephone where a message is passed around the room to
see if it stays the same.
6. STORYTELLING PODS
Sort children into groups of three. In these “pods,” they are to play the
storytelling game, only in successive story events rather than one-word. For
example, the first student starts with an event such as “The rabbit found a
carrot in the garden.” Then the second student adds an event that happens
afterward in the story, such as “The carrot was too big to carry.” The third
student adds, “So the rabbit put it in a wagon to pull it to his burrow.” After
time is given for the pods to come up with their three-event stories, instruct the
students to move to a new pod. In those groups, they must retell their stories
with perfect accuracy to their new pod members.
7. 20 QUESTIONS
In this classic game, lots of listening skills are practiced without even explicitly
calling it a “lesson in listening skills”. Play this game any time you feel you
need subject review, and practicing listening skills at the same time! For
instance, tell the class you are an item that starts with a certain letter, a
fictional character, or a Science object you’ve recently learned about. Have
them ask you 20 yes/no questions to try to figure out what you are.
[Link]
[Link]
[Link]
[Link]
[Link]
[Link]
[Link]
[Link]
In 'real-life' listening, our students will have to use a combination of the two
processes, with more emphasis on 'top-down' or 'bottom-up' listening depending on
their reasons for listening.
Author:
Catherine Morley, Teacher, Teacher trainer, Mexico
In the classroom
Conclusion
Over lunch, your friend tells you a story about a recent holiday, which was a disaster.
You listen with interest and interject at appropriate moments, maybe to express
surprise or sympathy.
That evening, another friend calls to invite you to a party at her house the following
Saturday. As you’ve never been to her house before, she gives you directions. You
listen carefully and make notes.
How do you listen in each case? Are there any differences? With the holiday anecdote,
your main concern was probably understanding the general idea and knowing when
some response was expected. In contrast, when listening to the directions to a party,
understanding the exact words is likely to be more important – if you want to get there
without incident, that is!
The way you listened to the holiday anecdote could be characterised as top-down
listening. This refers to the use of background knowledge in understanding the meaning
of the message. Background knowledge consists of context, that is, the situation and
topic, and co-text, in other words, what came before and after. The context of chatting
to a friend in a casual environment itself narrows down the range of possible topics.
Once the topic of a holiday has been established, our knowledge of the kind of things
that can happen on holiday comes into play and helps us to ‘match’ the incoming sound
signal against our expectations of what we might hear and to fill out specific details.
In contrast, when listening to directions to a friend’s house, comprehension is achieved
by dividing and decoding the sound signal bit by bit. The ability to separate the stream
of speech into individual words becomes more important here, if we are to recognise,
for example, the name of a street or an instruction to take a particular bus.
In reality, fluent listening normally depends on the use of both processes operating
simultaneously. Think about talking to your friends (in your first language) in a noisy
bar. It is likely that you ‘guess’ the content of large sections of the conversation, based
on your knowledge of the topic and what has already been said. In this way, you rely
more on top-down processing to make up for unreliability in the sound signal, which
forms an obstacle to bottom-up processing. Similarly, second-language listeners often
revert to their knowledge of the topic and situation when faced with unfamiliar
vocabulary or structures, so using top-down processing to compensate for difficulties in
bottom-up processing. On the other hand, if a listener is unable to understand anything
of what she hears, she will not even be able to establish the topic of conversation, so
top-down processing will also be very limited.
In the classroom
In real-life listening, our students will have to use a combination of the two processes,
with more emphasis on top-down or bottom-up listening depending on their reasons for
listening. However, the two types of listening can also be practised separately, as the
skills involved are quite different.
The following procedure for developing bottom-up listening skills draws on dictogloss,
and is designed to help learners recognise the divisions between words, an important
bottom-up listening skill. The teacher reads out a number of sentences, and asks
learners to write down how many words there would be in the written form. While the
task might sound easy, for learners the weak forms in normal connected speech can
make it problematic, so it is very important for the teacher to say the sentences in a
very natural way, rather than dictating them word-by-word.
Learners can be asked to compare their answers in pairs, before listening again to
check. While listening a third time, they could write what they hear, before
reconstructing the complete sentences in pairs or groups. By comparing their version
with the correct sentences, learners will become more aware of the sounds of normal
spoken English, and how this is different from the written or carefully spoken form. This
will help them to develop the skill of recognising known words and identifying word
divisions in fast connected speech.
Conclusion
Successful listening depends on the ability to combine these two types of processing.
Activities which work on each strategy separately should help students to combine top-
down and bottom-up processes to become more effective listeners in real-life situations
or longer classroom listenings.
Repeated listening
I just ask my students to listen to the materials many times, maybe three times. If
they still fail to understand… I play the tape paragraph by paragraph and
sometimes even sentence by sentence. Although some listening passages are quite
difficult to understand, chances are that students understand some parts… So when
they listen again, they can focus on the other parts that they fail to understand
earlier. (Minqiu)
Repetition has always been an important strategy in second language learning and
teaching since it provides more processing time and clarifies the relationship of
syntactic forms (Hatch, 1983). Field (2008), for instance, points out that replaying
the recording not only allows attention to be given to the forms of language, but
also enables the learner to build increasingly on the information that is extracted.
Preferred Approaches to Coping with Processing Factor
Pronunciation instruction
Sometimes I ask my students to read short text involving words that Chinese
students often pronounce wrongly and then correct their pronunciation. Students
can then realize that their pronunciation is incorrect. I often remind them to imitate
the speaker while listening… I ask them to imitate the speakers after listening.
(Jigeng)
I often point out the phenomena involving phonetic variations such as assimilation
for my students. To raise their awareness, I would highlight the parts by having
them carry out repeated listening. (Juntong)
However, it was pointed out by a few teachers that all of the spoken texts included
in the textbook used in most Chinese colleges were prepared passages read out by
native English speakers with predetermined scripts, which limited the occurrence of
phonetic variations. They thus suggested the need to supplement authentic
listening materials abundant with these speech features of English for focused
practice.
According to Brown (1995), word recognition problems are often related to the way
English sounds are squashed closely together or stretched in speech. The influence
of neighboring words in fast speech can be so great as to make an individual word
unrecognizable (Cauldwell, 1996). In addition, L2 listeners tend to segment on the
basis of their L1 segmentation procedures (Cutler, 2001); as a result, the learners
whose L1 is based on different rhythms and tones are likely to have greater
problems in this respect. If this assumption is correct, Chinese EFL learners appear
to operate under an unfavorable English language learning circumstance in that
Mandarin, as a syllable-timed language, is rhythmically very different from English,
which is a stress-timed language (Platt et al., 1984). English learners with Chinese
background
95
might not have been used to hearing speech in which some syllables are given
more stress than others; rather, they might expect to hear every word, including
the words that the speakers deliberately produce with less emphasis (Goh, 1999).
Thus, instructional activities that sensitize the students to segmentation cues, as
suggested by the teachers in this study, can be devised to help learners recognize
lexical boundaries in normal speech. With repeated practice, learners can develop
fluency and automaticity in this important aspect of listening.
Aural-written verification
I would ask my students to listen to the material many times, carry out some group
discussions about what they have heard...If students still fail to understand, I will
show them the transcripts of the materials. Focusing on the difficult parts involving
phonetic variations is especially useful to familiarize students’ ear to English sound.
(Xiahong)
96
practice can enable learners to notice, for instance, the presence of the weak forms
of function words which they would otherwise have missed.
Dictation
Dictation is an activity in which the learners receive some spoken input, hold this in
their working memory, and then write what they heard. This writing is affected by
the learner’s listening skills, command of the target language, and ability to retain
what they have heard in their memory (Field, 2008). Although often associated with
more traditional teaching methods (Oller & Streiff, 1975), dictation remains a
valuable teaching technique, and variations on dictation such as dictogloss and
running dictation are very popular with learners and teachers (Field, 2008; Nation &
Newton, 2009; Wilson, 2003). Empirical evidence has been provided in support of
the effect of dictation in enhancing L2 listening comprehension ability. For instance,
Kiany and Shiramiry (2002) found that frequent dictation had a significant effect on
the listening comprehension ability of their EFL learners. They contend that
dictation a) compelled the subjects to listen more attentively to decode the foreign
speech, b) helped strengthen learner memory, and c) familiarized students with
native speaker English. The majority of the teachers in the present study held a
similar view regarding dictation. They believed that the use of dictation could
promote students’ consciousness about their gaps in perception. One example is as
follows:
Doing dictation is helpful for students to grasp the main idea of the listening
passage and the details in particular since students have to focus on every word
being said… they can be more aware of the parts that they fail to catch. (Leixia)
Repeated listening
97
their students deal with text-related variables such as fast speed and syntactically
complex sentences. Here, repeated listening was suggested by the teachers as an
important method to familiarize students with the intonation patterns of English,
which they believed could facilitate their automatic processing of the aural
information as the speech signal unfolds in time. The following comment represents
such an opinion:
I think repeated listening is very important. During the process, students can be
more familiar with English phonetic rules and phonetic variations. After some time,
students can listen more quickly and accurately. So I think repeated listening is
very important. (Jigeng)
Strategy-based instruction
I used to feel that it would take quite a long time of practice for language learners
to improve their listening comprehension skill. Sometimes, the process was so slow
that students tended to give up before tangible progress could be seen. As the
teaching of listening strategies has the
98
potential to speed up the process, I do want to have a try after I come back
teaching. (Xiahong)
Minqiu, who had spent one year overseas, was also convinced of the possibility of
teaching listening strategies to facilitate students’ listening comprehension.
However, he expressed uncertainties as to how to actually implement the teaching
of listening strategies in classroom context:
In addition, Minqiu also pointed out that for lower-proficiency students, the bulk of
instructional time should be allocated to engaging them in listening activities, rather
than encouraging an overdependence on strategies.
You know, when students are told, for instance, that they should guess the
meaning from the context, they may guess in various ways. Besides, if we spend
too much time on strategies, we will definitely have less time for listening practice.
For lower-proficiency students who do not often practice listening after class, this
might not be very good… So for this group of students, I think the focus should be
on listening practice. (Minqiu)
This opinion was echoed by Xiangdi and Qinzhen who talked about the necessity of
teaching listening strategies according to students’ proficiency level. They
suggested that for students who had weak linguistic background or who had
considerable difficulty in word recognition, the focus of listening instruction should
99
Guorui, on the other hand, expressed quite firm belief against teaching listening
strategies and believed that training students L2 perception skills was the key to
achieving observable progress in listening:
I think my students’ major problems lie in their poor “decoding skills”… Students
need to be able to recognize the words in spoken form, for instance, from doing
dictation and checking against the transcript...How can they think about strategies
when they are still struggling with decoding what is said by the speaker… Strategy
might be of some use for the reading skill as students have time to read again and
again. But in listening, everything goes so fast that students won’t be able to utilize
the strategies. Anyway, the whole idea of teaching strategies does not sound very
sensible to me.
100
learners in listening strategies given the fact that the here-and-now nature of
listening can render strategy use unrealistic and inapplicable (Renandya, 2012;
Renandya & Farrell, 2011; Ridgway, 2000; Swan, 2008). Different opinions have
also been voiced with respect to the proportion of instructional time allocated to the
teaching of strategies—whether to make it the focus of the listening lesson or a
supplement of it, and the manner of how it should be taught—whether it should be
integrated into the listening lesson or to be taught separately (Macaro et al, 2007).
McDonough (2006) in particular expresses valid concerns that strategy training may
take valuable time away from the actual language teaching in the classroom.
Obviously, further research is needed to resolve this issue.
CONCLUSION
The findings derived from the interviews in this study show that teachers in general
share similar opinions towards what constitutes effective approaches to helping EFL
learners deal with their listening comprehension difficulties (i.e., Text factor and
Processing factor), which primarily reflect a bottom-up orientation. Specifically,
vocabulary instruction, topic preparation, slowing down the rate of speech
mechanically and repeated listening are deemed to be effective approaches to
facilitating learner comprehension of the L2 spoken text. What is worth noting is
that although empirical studies in general support the benefits of the above-
mentioned approaches in facilitating L2 listening comprehension, there is also
evidence that weak listeners, hampered by deficiency in their linguistic knowledge,
particularly lexical gaps, need a combination of different forms of listening support
to achieve comprehension. In terms of helping listeners develop better processing
skills when engaged in L2 listening events, pronunciation instruction, focused
activity to familiarize learners with the intonation patterns of English, repeated
listening, dictation, aural-written verification after multiple-listening are believed to
be useful in the classroom. These approaches are arguably, at least from the
perspectives of the teachers in this study, quite effective in helping students
develop word recognition and segmentation skills. Interestingly, repeated listening
is reported by participants to be particularly helpful in dealing with both text-related
and processing-related listening difficulties. This belief corresponds to Chang and
Read’s (2006) position that repeated listening cannot only facilitate one-time
comprehension of certain listening materials, but also help students become better
listeners in the long run by habituating them to the rhythms and intonation
patterns of the target language, which is essential for the development of listening
comprehension fluency (see also Renandya, 2011). Strategy-based approach is the
only proposal that has sparked divergent views among teachers regarding its effect
on listening comprehension, especially where low-proficiency students are
concerned. The results of the present study show that although practitioners differ
quite considerably in terms of their conceptualization of listening strategies and
their belief in the effectiveness of strategy-based
102
instruction, the majority of them who have received formal training in this aspect
support the argument that learners need to be proficient in basic bottom-up
processing skills before we teach them listening strategies. To sum up, cognizant
of their students’ major L2 listening comprehension problems, teachers interviewed
in this study suggest solutions to these problems that highlight the development of
students’ bottom-up processing competence, with the underlying rationale that EFL
learners, who have limited access to target language use in daily life, need to
achieve a level of automaticity that facilitates more fluent and faster processing of
spoken language. Once this level of automaticity is achieved, we can expect our L2
listeners to be “... more capable of dealing with unusual topics, meanings and
words” (Field, 2009, p. 14). Although this study focuses on a specific group of
students and teachers, its findings have implications for wider contexts, particularly
in those situations where students mainly learn a language through formal
classroom instruction and have limited access to authentic language use.
Listening in ELT, as the other macro- skills, is most effective when the teacher is
able to prepare suitable and appropriate listening materials, in addition to listening
activities to make students more active during class. In this session I will
recommend some listening activities that I think are essential for all ELT listening
classes. These activities are: story-telling, drama, dialogue, music, listening to the
radio, films and telephone.
People normally love stories because they contain something of interest. Celce-
Murcia and Hilles (1988: 51) state that stories are used in contemporary ESL
materials to promote communication and expression in the classroom. This
suggests that stories are important, even in the classroom. Thus, when the teacher
selects a story to be told it is necessary that he/she has the student’s interest in
mind.
Listening to a story in the ELT classroom requires on the part of the teller a clear
and loud voice, if not the listener may lose interest for the story. The teacher is the
first resource that students have in the classroom; therefore the teacher must have
the necessary skill to be a good story-teller. This helps students to become
effective listeners. A story can be told by the teacher or it can be recorded.
19
The following activity is recommended: The teacher presents a short story that
illustrates a structure - Present Perfect, for example. First, this story may appear to
students with blanks. The teacher asks students to listen and complete the story
using the Present Perfect. Finally have them reconstruct the story and one of them
can retell it to the class. Another task that the teacher can add to the activity is to
replay the story and ask them comprehension questions. Students naturally like to
listen to stories, especially if the theme is interesting. It is good to watch the
student’s face to check his/her reaction during the telling of the story.
5.2- Drama
The following activity is recommended: The teacher asks students to work in pairs
or small groups. In turns, he/shehas each student in the pair or group pick up an
imaginary object from the floor but should not say anything. The other classmates
can try to guess what the object is. They can ask questions like: “Is it heavy?”, “Is
it smooth?”, “ Do you like it?” “Do you have one?”,etc. According to the given
answers the students may guess what the object is. They can also guess from the
gestures the student makes. 5.3- Dialogue
20
Dialogue is a kind of role-playing activity in which the listener and the speaker
change roles according to the dialogue’s needs. The use of dialogues brings the
following advantages:
.When the teacher uses dialogues in class, students are encouraged to active
participation in the lesson.
When the teacher presents a dialogue to students, he/she should think of specific
criteria. Byrne (1988:23) suggests the following criteria:
If the dialogue meets these criteria, the student will be motivated to take part in
the dialogue. While the student participates in the dialogue he/she learns
pronunciation by both listening and speaking.
Teacher must carefully select his/her dialogues according to the student’s level and
interest. So, the teacher can read the text aloud by him/herself or bring native
speakers to the class. Teacher asks students to listen to it attentively. While
listening, have students take notes on what they heard from each character and
next act it out in pairs, using the same gestures and facial expressions and
imitating the same tone of voice. All these elements together help students work
more effectively with dialogues.
21
fact that the singer’s voice is nice or the melody is beautiful. Even a person with no
knowledge of English tries to understand the pronunciation of the verses and sings
as the music is being played. For example in the 1980´s and 1990´s Capeverdian
young people were very influenced by Bob Marley’s Reggae and Michael Jackson’s
Pop music.
Music normally reflects real life situations and therefore can be very useful in the
classroom. According to my questionnaire conducted with teachers and students,
both the groups stated that music is an important tool to teach and learn English.
Music motivates language learners. When student sings he/she repeats the lyrics.
This repetition suggests that he/she is listening attentively. Dubin was cited in
Celce-Murcia and Hilles (1988) and stated that: “Songs can be utilized as
presentation contexts; reinforcement materials; vehicles through which to teach all
language skills; and as a medium through which to present some of the most
important cultural themes which pervade modern life (116).”
The teacher chooses a song from a well- known singer that draws the students’
attention. Teacher tells students about the theme they are about to listen, then
asks students to listen to the song about HIV-AIDS. While listening they write down
what they are listening to and next they sing the song following the melody. After
that the teacher gives new vocabulary on HIV-AIDS. Students sit in small groups
and write a short song that should be sung to the class.
The teacher can plan a lesson based on a radio program that will be broadcasted
during class time. If it is impossible to do so, the teacher should use a recorded
program. With recorded material, the student has the opportunity to listen more
than once to understand the activity,
22
but as soon as he/she familiarizes him/herself with this type of activity he/she
should be able to perform a task by listening once or twice. Krashen and Terrell
(1988) reinforce this idea by saying that: “Some students will understand the
recorded material after two or three repetitions, others may need up to thirty
repetitions (154).” Despite what has been said above, it is important to admit that
human beings learn differently, so it is normal that sometimes a student needs to
listen more than once, especially if he has to listen to the radio. In addition the
number of times needed for a listening activity varies from the lowest to the highest
level.
Teacher brings the radio to class. Tells students to listen very carefully because
there is no chance for a second time. The selected program can be about
meteorological information of eight Western European Capitals broadcasted by the
BBC. Teacher provides the names of the capitals and have students write down
what they are listening. Students should be separated in groups of eight and each
member has to give information about heat, wind, sea and sky in each capital. For
example “A” members – capital “A”; “B” members – “B” capital, and so forth. After
performing the task the teacher asks students to read the notes for the class. It is
important that the teacher records the information for any doubts.
23
background should not read translation, just view the film paying attention to the
voices. The studies show that most of the students surveyed suggested film as a
way to learn English.
The teacher chooses a short romantic film. Tells students that the theme is about a
poor boy who intended to marry a rich girl who loved each other very much. Sets
pre-listening questions like: What do you expect to see in the film?, After answering
the pre-questions have they listen to the film , after that teacher sets
comprehension questions like: Did the boy and the girl really get married?, and
have students answer these questions. If the teacher has time he/she could ask
students to verbally summarize the film.
The teacher gives students a two-minute activity. Have them work in pairs. Teacher
tells them they can talk about anything that is interesting for them. For example
their conversation can be about what each one did or is going to do on his/her
weekend. They can also talk about free times, holidays, football, etc. If there are
not enough mobile phones the students can cooperate with the classmates by
lending them the phones for a two-minute period. It is necessary that students do
not talk with a loud voice. Each one has to listen on the phone.
24
These activities were provided to assist teachers in developing their own along
these lines. Teachers should look for ways of using and improving these activities
taking into consideration the students listening background. It is important to
remember that these types of activity may be difficult for some students, mainly
when they have to listen to a recorded story, the radio, films, music and the
telephone , because the listener does not have a speaker in front of him/her. In
order to make these activities attractive to students teachers must carefully choose
them before going into the class.
6- CONCLUSION
Throughout this research paper we had analyzed best ways to teaching listening
skills and focused on the problems teachers face in the Capeverdian classroom.
When there are problems teachers should see the problems as challenges and look
for solutions. In today’s world English is a language spoken worldwide, so if we
want our students to compete we should provide them with strong speaking skills
which imply good listening skills.
25
This research paper is a kind of teaching tool teachers have at hands that may help
them when teaching students through listening. They will find in the work
suggestions for how teachers can improve listening skills teaching in Capeverdian
classroom.
For colleagues who are interested in this topic I would suggest further research in
the following areas:
With all this said and done, I believe that teachers will agree that it is possible to
improve how listening skills are taught in Capeverdian EFL classrooms in order to
produce fluent English speakers. This should be our goals.