Auto Insurance Call Script Template

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The document is a transcript of a phone call from an Auto Insurance Savings Network representative verifying a customer's personal and insurance details. The representative confirms the cust…

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Jeffrey Romualdo
  • Auto Insurance Savings Script

AUTO INSURANCE SAVINGS NETWORK

Hi, I'm looking for (Customer’s Complete Name)?

Hi, my name is __________ calling from Auto Insurance Savings Network. I'll just need to verify
5 some of your information i have here, to check if our records are correct.

1. Are you still driving (YEAR, MAKE, and MODEL) right? Great!

2. Have you had any accidents TICKETS or D.U.I.’s in the last year (Oh! That’s perfect!)

3. And also, you're insured with (INSURANCE) for more than 2 years now and your policy will
10 expire every 6 months or annually, is this correct? (Thank you.)

4. Now you have a valid drivers license, you have an (excellent/good) credit rating , your
estimated annual mileage is around ________ is that all correct ? alright.

5. So we are almost done, Your full name is ________ , you own a house/ apartment in
_________ , and date of birth is ____ , lastly your email address is _______ . is that all correct ?

15

Perfect....! One of our selected agent will call you back within the next 24 hours with a free, no
obligation quote, to see how you can save some money and to let you know that the auto
insurance rates have gone down by up to 35%. So, basically we are looking at dropping your
20 payments down.

Please let me know what is the best time to call you back at (Morning, Afternoon or Evening)?
Perfect!

For security purposes, may I know what is your favorite color or pet?

That's it for now.

25 Again, this is _____. Thank you for your time and have a great day!

AUTO INSURANCE SAVINGS NETWORK
Hi, I'm looking for (Customer’s Complete Name)?
Hi, my name is __________ calling from Auto In

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