INFORMATION
MANAGEMENT SYSTEMS
T SHURUTHI
215118048
BUSINESS INFORMATION AND TECHNOLOGY
Flipkart manages the Business: They maintain effective relationship with the suppliers. Flipkart
established a network of more than 500 distributors. They manage their supply chain very
effectively: When customer making purchase from flipkart they provide various options for
payment like Cash on delivery, Demand draft, cheque and also from Money order. When
customers enter the phone number and address at the same time they packed the goods and sent
it for the shipment. The delivery time varies between less than 24 hours and 3 weeks depending
upon the location.
Plain vanilla approaches to scaling web-sites do not work when traffic is in the order of millions
per day and growing.
The recommendation engine - used to generate recommendations for users. The Supply Chain
backend system(s) and the technology platform that were built ground up to accommodate scale
without compromising correctness.
The Fraud detection system , The entire Digital Platform - buying apps, data formats,
player/reader apps. The automated codes build & deployment, server deployment tools that
helps to push features at better velocity.
If the transaction rate falls bellows a certain limit, system are immediately alerted. Second
framework is helpful to engineers to change the design of the homepage. They can also evaluate
the impact of the change with the metrics collection tools. Plain vanilla approaches to scaling
web-sites do not work when traffic is in the order of millions per day and growing. The
recommendation engine - used to generate recommendations for users. The Supply Chain
backend system(s) and the technology platform that were built ground up to accommodate scale
without compromising correctness. The Fraud detection system The entire Digital Platform -
buying apps, data formats, player/reader apps. The automated codes build & deployment,
server deployment tools that helps to push features at better velocity.
FLIPKART WALLET
Add money and enjoy a hassle free shopping experience! The Wallet is a prepaid instrument that
enables you to shop on Flipkart multiple times by making a one-time payment of a certain value.
This will be added to your Wallet as prepaid balance. When you
select the Wallet as the mode of payment for your order, the corresponding amount will be
deducted from your Wallet balance.
FRAUD DETECTION SYSTEM
PayZippy is a fresh new payment solution for merchants and buyers. Start accepting credit and
debit card payments on your website and mobile store.
RECOMMENDATION SYSTEM
Product discovery is an important step in users interaction with an ecommerce website and
recommendation systems play a very useful part in the discovery This becomes ever so important
with increasing size of the catalog, making it harder for every user to express their intent through
well formed queries
INVENTORY / WAREHOUSE MANAGEMENT SYSTEM
ANS SYSTEM (Alerts and Notification) system of their inventory system management
software keeps a close eyes on fast moving, slow moving, and dead to notify about the stock.
Strategies used by Flipkart: Warehouses near airport Local warehouses across 8 cities A part of
customer support team based out of warehouse.
Customer relationship management Customer relationship management (CRM) is a broad
term that covers concepts used by companies to manage their relationships with customers,
including the capture, storage and analysis of customer, vendor, partner, and internal process
information.
Flipkart Revenue System Model: The income of Flipkart from other sources are as follows
The giant eCommerce platform creates revenue not only by the sale of products but also from
different income channels. Here are some of them:
Web portal:
The basic source of income of Flipkart is collecting a commission for the services from the
vendors who use its platform.
Listing and convenience fee:
The other way of getting revenue to the company are inclusion and convenience fee. The
listing fee is collected from the vendors, and the convenience fee is collected from the
purchasers for quicker delivery. Convenience fee adds wrapping charges for the gifts;
Billings includes to the whole income of the company Flipkart.
Logistics:
For delivering the goods of the vendors; an amount is charged from them. It supplies services
to its vendors like other delivery companies. Charging services for delivery differ from
location to location covering the distance.
Digital media:
It also sells ads and different products such as co-branding and co-advertising to the vendors
or brands via digital media. The ads are divided into three classes:
Co-branding on Flipkart’s homepage via sliding banners that gets millions of views
everyday
Co-advertising products for publications in newspapers or magazines’ front page for
popular brands
Target search results where Flipkart decides which vendor’s product to be displayed at
the top result
In addition to the above revenue model, Flipkart also gets funding from several other sources
to upgrade their business. Flipkart companies include recent acquisition of other Indian
eCommerce companies like Myntra, Jabong, [Link] which are now termed as Flipkart
Group!
CREDIT CARD PROCESSING SYSTEM
MANAGEMENT INFORMATION SYSTEM (MIS)
A management information system (MIS) is a computerized database of financial information
organized and programmed in such a way that it produces regular reports on operations for every
level of management in a company. It is usually also possible to obtain special reports from
the system easily.
ORDER MANAGEMENT SYSTEM (OMS)
An order management system (OMS) is an electronic system developed to execute
securities orders in an efficient and cost-effective manner. Brokers and dealers use order
management systems when filling orders for various types of securities and are able to track
the progress of each order throughout the system.