Financial Planning Client Questionnaire
Financial Planning Client Questionnaire
Name of Client
Name of Adviser
Professional Investment Advisory Services Pte Ltd is an affiliate of Aviva group of companies
Residential Address
Contact Details
Email abc@[Link]
Language Proficiency
Occupation Manager
Trusted Individual has to be an individual whom the client trusts and is between age 18 - 61, has a minimum of “N” or “O” levels and is able
to communicate, read and write in English. Fellow Adviser / Manager cannot be appointed as a Trusted Individual.
Client Declaration
I decline to have a Trusted Individual, despite my Advisers recommendations and will be responsible for the decision to
purchase the product(s) based on my own judgement
Client Signature
I do not wish to disclose my dependants information and for it to be taken into consideration for needs analysis and
B. recommendations.
cassacascsac
A. Protection H M L H M L
B. Wealth Accumulation H M L H M L
Estate planning (e.g. Will, Trusts, CPF Nomination, Lasting power of Attorney)
D. Others H M L H M L
Notes
Health Declaration
Do you or any applicants have any pre-existing medical conditions?
Yes No
Dependants Transportation
Allowances - Parents $ $ Public Transport $ $
Allowances - Children $ $ Car Insurance $ $
School Fees $ $ Road Tax + Car Servicing $ $
Medical $ $ Parking + Petrol $ $
Others: $ $ Car Loan $ $
Total Dependants $ $ Others: $ $
Expenses Others: $ $
Total Transportation $ $
Expenses
OA Mortgage $ 345345 $
Total Monthly Outflow $ 4567 $
OA Regular Investments $ $
SA Regular Investments $ 3238 $
MA Outflow $ 123 $ SURPLUS / $ 8765 $
Total Outflow $ $ (SHORTFALL)
Are there any factors within the next 12 months which may significantly increase or decrease your current income and expenditure position?
Yes No (If yes, please provide details)
C. I do not wish to disclose my cash flow information and for it to be taken in to consideration for needs analysis and recommendations. Please Provide reasons
Are there any factors within the next 12 months that may significantly increase or decrease your net worth?
Yes No (If Yes, please provide details)
C. I do not wish to disclose my assets and liabilities information and for it to be taken into consideration for needs analysis and recommendations. Please
provide reasons:
[Link] Investments (e.g. Stocks, Bonds, Unit Trusts, Managed Accounts etc)
This sub-section is compulsory. Please indicate "Nil" or "None" if you do not have any existing investments.
*Please provide attachments with similar format, if required.
Investment Amount
Owner Type of Investment Cash / CPF/ SRS Current Value Remarks
(SP / RSP)
Lakshman health cash 1234 2345 Remarks for existing investment details
B. Existing Life / Health Insurance Policies (i.e. CPF Dependants' Protection Scheme, Investment-Linked, Endowment, Income Protection, Hospitalisation, Total Permanent Disability, Whole Life etc)
This sub-section is compulsory.
Please indicate "Nil" or "None" if you do not have any existing insurance.
*Please provide attachments with similar format, if required.
Commencement Sum Assured - Total
Life Company and Type of Sum Assured - Sum Assured -
Owner Life Assured Date Premium & Permanent Maturity / Remarks
Policy Death Critical Illness
(DD/MM/YY) Disability (TPD)
I do not wish to disclose my existing investment and insurance information and for it to be taken into consideration for needs analysis and recommendations.
C.
Please provide reasons:
bhaskar
Name
Score
Portfolio 1 Portfolio 2
1. Please circle the number on the line below indicating your preferred risk / return 1 1
objective.
2 2
Lowest RISK and Highest RISK and 3 3
Lowest potential Highest potential
4 4
RETURN 1 2 3 4 5 RETURN
5 5
2. Investment Time Horizon: What is the expected time frame for your investment?
1 3 years or less 1 1
2 >3 - 5 years 2 2
3 >5 - 7 years 3 3
4 >7 – 10 years 4 4
5 More than 10 years 5 5
3. What is the average annualised gross return you reasonably expect to achieve from your
investment portfolio(s), over a longer term period of at least 10 years?
1 0 - 2% 1 1
2 >2 - 4% 2 2
3 >4 - 6% 3 3
4 >6 - 8% 4 4
5 More than 8% 5 5
4. In your opinion, what percentage drop in the major market indices (e.g. STI, Dow Jones,
NASDAQ, S&P, etc) would you consider as a severe crisis?
1 -10% 1 1
2 -20% 2 2
3 -30% 3 3
4 -45% 4 4
5 -60% 5 5
5. If stock markets have dropped by at least 20% in its value over a year, how will you
potentially respond?
6. The following chart shows the possible range of values for five different investments of $100,000 after
one year. Which investment would you be most comfortable in owning? Score
Portfolio 1 Portfolio 2
1 1
2 2
3 3
4 4
5 5
Insurance and
Insurance Only Score Investment Score Client Investment
Score
(Q1 only) (Q1 to Q6) Risk Profile
2 10 to 14 Moderate 5
5 27 to 30 Aggressive
(Complete this only if client DISAGREES with the Investment Risk Profile above)
Not withstanding the Investment Risk Profile questionnaire, I hereby declare that my risk profile is
Moderate – Score 10 to 14
Your investment risk profile suggests that you have some understanding of investment markets and their behaviour. You do not wish to see all
your capital eroded away by taxes and inflation and you are prepared to take short- to medium-term risk in order to gain longer-term capital
growth. This indicates that you wish to have a moderate approach towards investing and the recommended asset allocation strategy would
range between 60% to 70% products with risk = 1 (Developed Govt Fixed Income) and 30% to 40% products with risk = 5 (Regional or Single
Country Equities).
Balanced – Score 15 to 21
Your investment risk profile suggests that you are seeking a greater growth component in your investment portfolio to help protect your capital
from the eroding effect of taxes and inflation. While you remain cautious towards taking high levels of risk, your general understanding of
investment markets enable you to feel comfortable with some short- to medium-term risk. Your priority is consistent capital growth with some
income to smoothen out any volatility in your returns. This indicates that you wish to have a balanced approach towards investing and the
recommended asset allocation strategy would range between 40% to 50% products with risk = 1 (Developed Govt Fixed Income) and 50% to
60% products with risk = 5 (Regional or Single Country Equities).
Growth – Score 22 to 26
Your investment risk profile suggests that you are an investor who understands the movement of the investment markets. You are most
interested in maximising the value of your investments(s) through long-term capital growth, although you do not wish to make imbalanced
investment decisions. You are comfortable with short- to medium-term volatility from your portfolio to maximise the potential for long-term capital
growth. This indicates that you wish to have an assertive approach towards investing and the recommended asset allocation strategy would
range between 20% to 30% products with risk = 1 (Developed Govt Fixed Income) and 70% to 80% products with risk = 5 (Regional or Single
Country Equities).
Aggressive - Score 27 to 30
Your investment risk profile suggests that you are prepared to sacrifice your investment capital in pursuit of highest long-term potential capital
growth. You have a good understanding of the behaviour of investment markets and you are interested in negating the effects of taxation and
inflation. This indicates that you wish to have an aggressive approach towards investing and the recommended asset allocation strategy would
range between 0% to 10% products with risk = 1 (Developed Govt Fixed Income) and 90% to 100% products with risk = 5 (Regional or Single
Country Equities).
Educational Qualifications
Yes No Yes No
1. Do you have a diploma or higher qualification in any of the following fields?
(e.g. AFP / AWP / CFP, AFC / ChFC, ACCA, CLU, CFA / CAIA, CPA / CA, FRM / PRM, CISI)
If yes, please specify the full name of the qualification(s), Education Institution(s) in which the qualification(s) were obtained and any other relevant information:
Investment Experience
3. Have you made at least 6 transactions in the following unlisted “Specified Yes No Yes No
Investment Products” in the past 3 years?
(C) (S/O)
Collective Investment Schemes (CIS) (e.g. Unit Trusts)
Investment-Linked Policies (ILP). includes intra-fund switches
If yes, please specify the full name of the Financial Institution(s) where the transactions were carried out and any other relevant information:
Work Experience
4. Do you have a minimum of 3 continuous years of working experience* in the Yes No Yes No
preceding 10 years involving the following fields?
(C) (S/O)
Aviva
Based on the guidelines prescribed by the Monetary Authority of Singapore (MAS), if any of the above response is "Yes", you are deemed to have the
relevant investment knowledge and / or experience for the purpose of this assessment.
Client Spouse / Others
You are assessed to have acquired the relevant knowledge and / or experience to
understand and purchase "Specified Investment Products".
You are assessed not to have acquired the relevant knowledge and / or experience to
understand and purchase "Specified Investment Products".
Note 1: In the event of a joint investment, both clients will be deemed to have not fulfilled the criteria in the CKA if one of them is assessed
not to have possessed the knowledge or experience in an unlisted Specified Investment Product.
I declare the above information provided to be correct and understand that any inaccurate or incomplete information provided
by me may affect the outcome of the CKA.
The personal information gathered here by the adviser, including the statement(s) and other [Link] provided by you, is for the purpose
of providing you, the client, with suitable financial recommendations and will be kept confidential.
I acknowledge that
I have been given a clear explanation of the objectives for the Customer Knowledge Assessment (CKA);
Liabilities
Outstanding mortgage $ $
Debt (Loans, Credit cards, Overdraft, etc.) $ $
Funds required for dependants’ education (tertiary, etc) $ $
Final expenses (Medical, Taxes, Funeral, etc.) $ $
Others: $ $
(B) Funds required to settle liabilities $ $
(D - C) = Surplus / (Shortfall) $ $
Notes
(B - A) = Surplus / (Shortfall) $ $
Notes
Expenses
Provision for medical expenses $ $
Others: $ $
(B) Total Expenses $ $
(D - C) = Surplus / (Shortfall) $ $
Notes
(B - A) = Surplus / (Shortfall) $ $
Notes
Co-Insurance Co-Insurance
Existing type of hospital plan cover?
Notes
Dependant(s)
Name of Dependant:
Surplus / (Shortfall) $ $ $ $
Surplus / (Shortfall) $ $ $ $
Final expenses $ $ $ $
Others: $ $ $ $
Surplus / (Shortfall) $ $ $ $
Notes
Notes
Name of child
Purpose
(A) Target Amount $ $
Years to target (n) years years
Current savings and investments (pv) $ $
Estimated rate of return (%) (i)
(B) Future Value of Current Savings and Investments (fv) $ $
(B - A) = Surplus / (Shortfall) $ $
Notes
SECTION 11 - AFFORDABILITY
Please indicate the amount that is within your affordability to set aside for your objectives and whether the amount is a substantial
portion of your assets and income.
As a guide, the amount that you are willing to invest should not be more than 50% of your total assets or 20% of your total monthly
inflow. It is also recommended that you should also set aside 3 to 6 months of your monthly outflow for emergency purposes.
Portfolio 1
Buy
Switch
Portfolio 2
Buy
Switch
Portfolio 3
Buy
Switch
Portfolio 4
Buy
Switch
What are the risks, disadvantages and limitations of the products and recommendations?
What are the reasons for deviations? Eg Premium more than client's affordability (Refer to Section 11). Funds risk class is higher than
client's risk profile (Refer to Section 8).
Additional Notes
* For details about PIAS' Personal Data Notice and Consent Policy, please visit [Link]
I acknowledge that I have been given a clear explanation of the objectives for CKA, as well as understand and agree with the outcome
of the CKA.
Client
PASS CKA
I understand that I have PASSED CKA and I DO NOT WISH to receive any advice offered by my Adviser. I understand that by
choosing not to receive any advice, I will not be able to rely on Section 27 of Financial Advisers Act (FAA) to file a civil
claim in the event of a loss.
I understand that I have PASSED CKA and I WISH to receive advice offered to me by my Adviser. Based on the assessment of the
suitability of the investment product, I have been advised that the investment product/s that I intend to invest in is / are SUITABLE
for me, and I would like to PROCEED with the investment
Spouse / Others
PASS CKA
I understand that I have PASSED CKA and I DO NOT WISH to receive any advice offered by my Adviser. I understand that by
choosing not to receive any advice, I will not be able to rely on Section 27 of Financial Advisers Act (FAA) to file a civil claim
in the event of a loss.
I understand that I have PASSED CKA and WISH to receive advice offered to me by my Adviser. Based on the assessment of the
suitability of the investment product, I have been advised that the investment product/s that I intend to invest in is / are SUITABLE for
me, and I would like to PROCEED with the investment.
2. For the purposes of subsection (1), a licensed financial adviser does not have a reasonable basis for making recommendation to a person unless:
(a) he has, for the purposes of ascertaining that the recommendation is appropriate, having regard to the information possessed by him concerning the investment objectives,
financial situation and particular needs of the person, given such consideration to, and conducted such investigation of, the subject-matter of the recommendation as is reasonable
(b) the recommendation is based on the consideration and investigation referred to in paragraph (a).
3. Where:
(a) a licensee, in making a recommendation to a person, contravenes subsection (1);
(b) the person, in reliance on the recommendation, does a particular act, or refrains from doing a particular act;
(c) it is reasonable, having regard to the recommendation and all other relevant circumstances, for the person to do that act, or to refrain from doing that act, as the case may be, in
reliance on the recommendation; and
(d) the person suffers loss or damage as a result of doing that act, or refraining from doing that act, as the case may be,
4. In this section, a reference to the making of a recommendation is a reference to the making of a recommendation expressly or by implication.
5. This section shall not apply to any licensed financial adviser or class of licensed financial advisers in such circumstances or under such conditions as may be prescribed.
[2/2005]
[SF Bill, Clause 121]
a) The recommendation(s) prepared by my Adviser is / are based on the facts furnished by me in this form, and any incomplete or
inaccurate information provided by me may affect the suitability of the recommendation(s) made. As such, PIAS shall have no
responsibility for any errors and / or omissions
b) In the event I choose not to provide information requested, I am aware that it is my responsibility to ensure the suitability of the
product(s) selected.
c) In the event that this intended transaction is a substantial portion of my assets / income, I am aware and willing to proceed with the
transaction and bear the responsibility of this decision.
d) The Adviser has explained to me in detail the recommendation(s) made and
i) by affirming it with my signature below, I agree to proceed with the proposed recommendation(s) as indicated with tick(s) in
Client’s Choice in Section 12 (Advice and Recommendations);
or
ii) by NOT affirming it with my signature below, I disagree to proceed with the proposed recommendation(s).
e) Beneficial owner is a natural person who contributes to or exercises control over the account(s)/policy(ies). I am the beneficial owner
and have not appointed any natural person to act on my behalf.
If you are not the beneficial owner or have appointed natural person(s) to act on behalf of you, kindly complete the Enhanced Customer
Due Diligence Form.
2. I have also explained the basis for Switching / Replacement and why the Switching / Replacement is suitable for the client as stated in
section 12 (Advice and Recommendations).