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ML440
Revision 1.0

End User Guide

NEC NEC Corporation of America

April 2011
NDA-31193, Revision 1
 Liability Disclaimer

NEC Corporation of America reserves the right to change the

specifications, functions, or features, at any time, without notice.
NEC Corporation of America has prepared this document for the
exclusive use of its employees and customers. The information
contained herein is the property of NEC Corporation of America and
shall not be reproduced without prior written approval from NEC
Corporation of America.

© 2011 NEC Corporation of America

Windows® and Microsoft® are

registered trademarks of Microsoft Corporation.

All other brand or product names are or may be trademarks or

registered trademarks of, and are used to identify products or services
of, their respective owners.
 i

Contents

Introduction 1-1

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Manual Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Getting Started 2-1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Powering on the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Attaching the Belt Clip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Keys and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Reading the Display and Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Main Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Contacts Screen (Local Contacts) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Central Directory Screen (Global Contacts) . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Calls Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Connectivity Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Alarm Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Using Common Features 3-1

Making, Receiving, and Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

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Changing the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Earpiece and Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Using the Call Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Using the Contact List and Central Directory . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Functions Common to Both Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Local Contact List Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Assigning Contacts to a Speed Dial Number . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Voice Mail Waiting Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Using an Optional Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Locking the Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Changing the PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Using Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Setting the Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Important Information 4-1

AC Adapter and Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Rechargeable Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Weak or Hard to Hear Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Noise or Static on the Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Resetting Handsets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

FCC Part 15 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Industry Canada (I.C.) Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

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Figures
Figure Title Page

2-1 Remove Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

2-2 Align Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2-3 Replace Battery Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2-4 Spare Battery Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
2-5 Keys and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2-6 Four-Way Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
2-7 Soft Key Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
2-8 Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2-9 Main Menu Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
3-1 Installing a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

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Tables
Table Title Page

1-1 Terms and Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

2-1 Key Names and Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2-2 Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2-3 Charger LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2-4 Handset LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2-5 STATUS LED Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2-6 Contacts and Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2-7 Contact List More Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2-8 Calls Screen Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
2-9 Call List More Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
2-10 Connectivity Screen Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
2-11 Settings Screen Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
2-12 Audio Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
2-13 Alarm Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
3-1 Make, Receive, Transfer Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3-2 Call Lists Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3-3 Contact List Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3-4 Common Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
4-1 Adapter/Battery Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4-2 Troubleshooting Handset Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4-3 Static or Noise Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

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 1-1

1
Introduction

About This Document

This document explains how to use the ML440 handsets; for information
on system configuration and base installation, see the ML440 and AP20
System Installation Guide.
The following topics are included in this chapter:
Chapter Topics • About This Document
• Important Safety Instructions
• Manual Conventions
• Terms

Important Safety Instructions

Save these instructions.

IMPORTANT
To reduce the risk of fire, electric shock, or injury to persons, follow the
basic safety precautions listed below when using your handset:
• This unit is not waterproof. Do not expose this unit to rain or
moisture.
• Do not use this product near water, for example, near a bath tub,
wash bowl, kitchen sink or laundry tub, in a wet basement or near a
swimming pool.
• Use only the power cord and batteries indicated in this manual.
• Do not dispose of batteries in a fire. They may explode. Check with
local codes for possible special disposal instructions.
• Do not place the handset in any charging cradle without the battery
installed and the battery cover securely in place.
Risk of explosion if battery is replaced by an incorrect type! Dispose of used
batteries according to the instructions. Do not open or mutilate the battery.
Disconnect the battery before shipping this product.
CAUTION

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 1-2 Introduction

Manual Conventions
This document uses several different type styles to help you distinguish
between different parts of the system.
• Bold underlined text indicates a key on the unit itself or a button on
a configuration screen.
• Reverse out indicates a soft key on the handset.
• Italics indicate text on the display, such as menu options, prompts,
and confirmation messages.
• ALL CAPS BOLD TYPE indicates a status light on the handset or
base.

Terms
This document uses the terms and abbreviations listed in Table 1-1.

Table 1-1 Terms and Definitions

Term Definition
The main part of the system that connects to the VoIP network and
Base manages calls. All handsets must be registered to a base before
use.
The cradle that stores and charges the handset; it also contains a
Charger
spare battery charger.
During a call The station is currently on a call or has activated a dial tone.
Handset The cordless handset that you use to dial and talk to callers.
In standby The handset is inactive or idle.

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2
Getting Started
This chapter covers how to prepare the handset for use, basic handset
operation, and menus.
Chapter Topics • Features
• Charging the Battery
• Basic Operation
• Using the Menus

Features
ML440 handsets possess the following features:
• Roaming
• Seamless handover between bases
• Programmable feature keys
• Multi-line capability
• Call transfer, conference, call forwarding, and call park
• User-friendly interface with context sensitive soft keys
• Shared central directory with 200 entries
• Personal contacts list with up to 100 entries
• Call log that records the last 50 calls, incoming and outgoing
• Nine speed dial keys (numbers 2 through 9 on the twelve-key dial pad

Charging the Battery

Follow the steps below to charge the battery.
Step 1 Unpack the handset, battery, and battery cover. If the battery cover is
already on the handset, press in on the notch and slide the cover down
and off (Figure 2-1).

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2-2 Getting Started

Figure 2-1 Remove Battery Cover

Step 2 Align the battery so that the contacts face the bottom of the handset and
the flat side faces up (Figure 2-2).

Figure 2-2 Align Battery

Step 3 Insert the bottom of the battery first, then lay the battery down and push it
gently until it snaps into place.
Step 4 Replace the cover and slide it up into place (Figure 2-3).

Figure 2-3 Replace Battery Cover

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 Getting Started 2-3

Step 5 Connect the charger AC adapter to the charger’s AC jack.

Step 6 Plug the other end of the adapter into a standard 120V AC power outlet.
Step 7 Place the handset in the charger with the display facing forward. The
display on the handset should light up and the charger LED should turn
on. If it doesn't, reseat the handset or try plugging the AC adapter into a
different outlet.
Step 8 Place the spare battery in the back section of the charger. (Pull the
battery latch back to insert the battery (Figure 2-4).

Figure 2-4 Spare Battery Placement

Charge each battery completely (approximately 10 hours) before use.

NOTE

Powering on the Handset

To power up the handset, press and release the End key. (To power
down the handset, press and hold the End key.)

Attaching the Belt Clip

Line up the holes on each side of the handset. Insert the belt clip into
the holes on each side of the handset. Press down until it clicks.
To remove the belt clip, pull either side of the belt clip to release the
tabs from the holes.

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 2-4 Getting Started

Basic Operation

Keys and Their Functions

Figure 2-5 provides a diagram of the various keys and their functions.
Table 2-1lists the key name along with a brief description of its function.

Figure 2-5 Keys and Their Functions

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 Getting Started 2-5

Table 2-1 Key Names and Descriptions

Key Name (Icon) What it Does

• In standby: start a telephone call.
Talk • During a call: switch to a waiting call.

• Switch a call to the speakerphone (and back).

Speaker
• During a call: hang up.
End • In the menu or any list: go back one screen.
Select • In the menu or any list: select the highlighted item.

Menu • Open or close the menu.

Soft Keys The soft keys automatically change their function based on what
you are doing. See “Using Soft Keys” on page 2-6".

Function keys 1 through 4 The four function keys are programmed at the PBX: contact your
(F1 through F4) system administrator for details.
Four-way key:
- Up - Move the cursor up one line.
- Down - Move the cursor down one line.
- Right - Move the cursor to the right.
- Left - Move the cursor to the left.
Side Keys:
Mute • During a call: mute the microphone.

• During a call: increase the call volume.

Plus

Minus • During a call: decrease the call volume.

Using the Four-Way Key

The four-way key (Figure 2-6) can be used in the following ways:
• Press the top of the key to move the cursor Up.
• Press the bottom of the key to move the cursor Down.
• Press the Right side of the key to move the cursor to the right.
• Press the Left side of the key to move the cursor to the left.
• Press the center key to Select the currently highlighted item.

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Figure 2-6 Four-Way Key

Using Soft Keys

Soft keys are controlled by the software. They will automatically change
their function depending on what you are currently doing.
The description of the soft key’s current function appears in the bottom
of the display directly above the corresponding key. If the description for
a soft key is blank, that key does not currently have a function. Figure
2-7 is an example of soft key’s description.

Figure 2-7 Soft Key Description

Sometimes, the current function of a soft key can duplicate the function
of a regular key. If this happens, you can press either key.

Entering Text on the Handset

To enter text in the handset (for example, entering a name in the
contact list), press the number key that corresponds to the letter you
want to enter. Refer to Figure 2-8 for an example.
• Press the key once to enter the first letter on the number key.
• Press the key twice to enter the second letter, and three times to
enter the third.
• Press the key a fourth time to enter the number on the key.
• The list of letters for each key appears in the lower right corner of the
display so you can see what letter you are about to enter.

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 Getting Started 2-7

• The handset uses capital letters as the first character and lower case
letters after that. To switch between upper case characters, lower
case characters, and numbers, press #.
• To enter a symbol, press 1 to cycle through the available symbols or
press Symbol and select the symbol you want to enter.
• If two letters in a row use the same number key, enter the first letter.
Wait for the cursor to move to the next position, then enter the
second letter.
• Press Select or Save when you're finished.
• If you make a mistake while entering a name, move the cursor to
right of the incorrect character and press Clear .The handset deletes
the character to the left of the cursor (like the backspace key on a
keyboard).
Save
Figure 2-8 Entering Text

Reading the Display and Status LEDs

Display Icons and Their Meaning

Since the icons appear based on what you are doing with handset, you
will never see all of the icons at one time. Table 2-2 lists the icons and
their meaning.

Table 2-2 Icons

Icon Meaning
The ringer is turned off. This handset will not ring when a call comes
in.

The keys are locked. See “Locking the Keypad” on page 3-6".

The microphone is muted, and the caller can’t hear you.

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2-8 Getting Started

Icon Meaning
Battery Status

The battery is fully charged.

The battery is more than half charged.

The battery is about half charged.

The battery is getting low.

The battery is very low. Change the battery or put the handset in the
charger

The battery is charging.

Rotating icons
Signal Status
The signal from the base is very weak.

The signal from the base is weak.

The signal from the base is good.

The signal from the base is strong.

The signal from the base is excellent.

LED States and Their Meaning

Table 2-3 lists the charger LEDs and provides a brief description of their
meaning.
Table 2-4 lists the handset LEDs and provides a brief description of their
meaning.

Table 2-3 Charger LEDs

Charger LEDs Meaning

-On: the handset is properly seated in the charger.
HANDSET STATUS
-Off: the handset is not in the charger or is not properly seated.
-On: the spare battery is charging.
BATTERY STATUS
-Off: the spare battery is completely charged.

Table 2-4 Handset LEDs

Handset LEDs Meaning

-Slow Flashing (Red) - Voice Mail Message Waiting.
STATUS
- Fast Flashing (Red) - Handset is ringing.

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 Getting Started 2-9

Handset LEDs Meaning

F1 (in function key 1)
F2 (in function key 2) These four LEDs are controlled by the PBX: contact your system
administrator for information on the available LED states and what
F3 (in function key 3) each one means.
F4 (in function key 4)

Configuring the STATUS LED on the Handset

The STATUS LED at the top of the handset has three available colors:
red, green and yellow; green and yellow are configurable by the user.
You can specify what color the STATUS LED turns when you miss a call,
have a new voice message, or need to recharge the battery. Follow the
steps below the configure the STATUS LED.
Step 1 Press Menu to open the main menu screen.
Step 2 Select the General Settings icon, then select LED signal.
Step 3 Select Green LED, then choose what you want the green LED to mean.
Step 4 Press End to go back one menu level, then repeat the same selection
with the Yellow LED.
Step 5 For future reference, use Table 2-5 to record your settings. For example,
if you set the LED to turn yellow when you miss a call, place an X under
Missed call on the YELLOW LED row.

Table 2-5 STATUS LED Settings

LED Color Missed Call Voice Mail Low Battery None (Off)
GREEN
YELLOW

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Using the Menus

Main Menu Screen

• To open the menu, press Menu. The handset displays the main menu
screen (Figure 2-9).
• Use the four-way key to move the cursor and highlight items. When
you highlight each item, the handset shows the current setting for
that item in the display.
• To select the highlighted item, press Select.
• To go back one level in the menu, press End.
• If you don't press any keys for 1 minute, the handset exits the menu.

Figure 2-9 Main Menu Screen

Contacts Screen (Local Contacts)

The main Contacts screen shows the list of contacts stored locally on
this handset. When you highlight a contact, you can use one of the soft
keys described in Table 2-6.

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 Getting Started 2-11

Table 2-6 Contacts and Soft Keys

Soft Key Operation

Dial the phone number showing on the display. (Press Right to

scroll through each phone number saved for this contact.)

Edit Edit the selected contact’s information.

See more options for the contact list.

To see options for the contact list, press More . These options are
described in Table 2-7.

Table 2-7 Contact List More Options

Add a contact to the list. You can enter the following information:

• Name
• Up to four phone numbers (Work, Mobile, Home, and Other); you
Add contact must enter at least one phone number.
• Ringtone
If the contact list is empty, this is the only available option.

Edit the selected contact’s phone number before you dial it. This will
Edit before call not edit the number in the contact’s list.
Edit contact Edit the selected contact’s information.
Delete contact Delete the selected contact.
Delete all contacts Erase the entire contact list.
Speed dial Assign the selected contact to a speed dial number.

Central Directory Screen (Global Contacts)

The main Central Directory screen shows the list of contacts stored
globally on the system. When you highlight a contact in the directory,
press to dial that contact.

Calls Screen
The main Calls screen shows the last 50 calls (whether incoming or
outgoing) on this handset. When you highlight a call on the list, you can
use one of the soft keys listed in Table 2-8.

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Table 2-8 Calls Screen Soft Keys

Soft Key Operation

Return the selected call.

See more details about the selected call.

See more options for the call list.

To see options for the call list, press More . These options are
described in Table 2-9.

Table 2-9 Call List More Options

View details about the call such as who it was from, the CID
View Details information if available, was it answered or missed, and the time and
date of the call.
Add the name and phone number from the selected call record as a
Save as contact new contact.

Append to contact Add the number from the selected call record to an existing contact;
the handset prompts you to select a contact and phone number slot.
Edit before call Edit the selected phone number before you dial it.
Delete item Delete the selected call record.
Delete all items Erase all records from call list.

Connectivity Screen
The operations on this screen require administrator-level access to the base.
Contact your system administrator before selecting any of these operations. See the
ML440 and AP20 System Installation Guide for more information.
NOTE
Table 2-10 and Table 2-11 provide a list of the available operations and
a brief description.

Table 2-10 Connectivity Screen Operations

Register the handset to a base. This option only functions if the

Register handset is not currently registered and displays a Deregistered
message
Clear the handset's registration information. Once the handset is
Deregister deregistered, it will not function until it is registered to a base.

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Table 2-11 Settings Screen Operation

Select the format you prefer for time and date display:
Time & Date • Time format: Select 24 hour or AM/PM
• Date format: Select one of six standard data formats
Select the handset's display language. As you highlight each
Language language, the display changes to that language. When you see the
language you want to use, press Select.
Configure what color the STATUS LED turns when you miss a call,
LED signal have a new voice message, or need to recharge the battery. See
“LED States and Their Meaning” on page 2-8" for more information.
• Automatic keylock: Lock the keypad when the handset remains
idle for a designated period of time.
Security
• Change PIN: Change the 4-digit PIN used for registration and
deregistration.
Handset name Change the name the handset displays on the standby screen.
Reset all the options on this handset to factory default values (see
Reset settings
“Resetting Handsets” on page 4-4").
The status screen displays the following information (you will have
to scroll down to see all the fields):

• The hardware version and software version of the base this

Status
handset is registered to.
• The hardware version and the software version of this handset.
• The current band DECT radio band the handset is operating in.
Choose how you want the handset to answer incoming calls:

• Normal (default): you must press Talk to answer calls.

Auto answer
• Any key: you can press any key to answer calls.
• Automatic: the handset answers all calls after 5 seconds.
Choose how the handset responds to incoming calls while it is
charging:

• Off: The handset rings normally and displays the incoming call
Silent charging screen.
• Disconnect: The handset does not respond to incoming calls at all.
• Silent: The handset does not ring, but it does display the incoming
call screen.

The audio screen is where the volume and ringer tone are set. Table 2-
12 describes the functions and how to use them.

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Table 2-12 Audio Screen Settings

Set the ringer volume. Press Up to raise the volume and Down to
Ring volume lower the volume. Press Select or when you're satisfied with
the volume setting.
Choose this handset's ring melody. As you highlight each ring
Ring melody melody, press to hear a sample. When you hear the melody
you want, press Select.
Set the volume for notification tones. Press Up to raise the volume
Alert volume and Down to lower the volume. Press Select or when you're
satisfied with the volume setting.
Choose the tone this handset uses for alerts and notifications. As
Alert tone you highlight each tone, press to hear a sample. When you
hear the tone you want, press Select.
Have the handset vibrate on an incoming call or a notification. Select
one of the following:

• Off: The handset will not vibrate at all.

Vibrator • Vibrate then ring: The handset will vibrate first, then sound the
tone or melody on the second ring.
• Vibrate only: The handset will only vibrate, not ring.
• Vibrate and ring: The handset will vibrate and ring at the same
time.
Have the keypad sound a tone when you press a key. Choose one
Key sound of two sounds (Click or Tone) or select Silent to turn off the keypad
tone off. The tone will be activated after you press Select or .

Press if you want the handset to sound a tone each time you
Confirmation sound
change a setting. Press to disable this tone.

Press if you want the handset to sound a warning when you

Coverage warning approach the edge of the base’s range. Press to disable this
tone.

Press if you want the handset to sound a warning when the

Charger warning
battery is getting low. Press to disable this tone.

Alarm Screen
See “Setting the Alarm” on page 3-7" for more information on setting
alarms on the handset. Table 2-13 lists the types of alarms and provides
a brief description.

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Table 2-13 Alarm Screen Settings

Set a one-time alarm on this handset. Enter the time you want the
Alarm
alarm to sound and press .
Set an alarm to sound on specific days of the week. Enter the time
Recurrent alarm you want the alarm to sound and press Press . The handset
then prompts you to select which days you want the alarm to sound.
Select the amount of time alarms remain snoozed before ringing
Snooze time again. Choose from 1 through 10 minutes, in one minute
increments; the default is 10 minutes.

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3
Using Common Features
This chapter covers common features associated with the ML440
handset and contains the following topics.
Chapter Topics • Making, Receiving, and Transferring Calls
• Changing the Volume
• Using the Call Lists
• Using the Contact List and Central Directory
• Voice Mail Waiting Indicator
• Using an Optional Headset
• Locking the Keypad
• Changing the PIN
• Using Alarms

Making, Receiving, and Transferring Calls

Table 3-1 below lists ways to perform common actions from both the
earpiece and a speakerphone.

Table 3-1 Make, Receive, Transfer Calls

To..... From the earpiece From the speakerphone

Make a call Press Talk then dial the number. Press Speaker then dial the number.
Answer a call Press Talk. Press Speaker.
Hang up Press End.
Mute the microphone during a call Press Mute. Press again to turn the microphone back on.
• During a call, press . This automatically places the call on hold.
• Enter the extension you want to transfer the call to and press or
Talk. To cancel the transfer, press .
Transfer a call • Wait until the other extension answers and press .
• OR
• If you don't want to wait until the other extension answers, just press
immediately.

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 3-2 Using Common Features

To..... From the earpiece From the speakerphone

• During a call, press .
• Enter the extension you want to conference with and press .
Start a conference call
• Wait until the other extension answers, then press .
• Press again to start the conference.
Switch between the speakerphone
Press Speaker.
and earpiece

Putting a Call on Hold

Press . If the call remains on hold for longer than the hold time, it
rings again.
To return to a call on hold:
• For an internal call, press the function key programmed as ICM
(Intercom).
• For an external call, press the function key programmed as the line
key.
Hold time, ICM, and line keys (CAP, Trunk, Trunk Group, etc.) are programmed in the
PBX. See your system administrator for more details.
NOTE

Changing the Volume

Earpiece and Speaker Volume

Each handset has individual volume settings for the earpiece, the
speakerphone, and the headset jack: press Plus to increase the volume
of the item you are currently listening to and Minus to decrease it. The
handset saves the volume setting.

Ring Volume
You can also set the ring volume for each handset. When the handset is
in standby, press Menu, select Audio Settings then Ring Volume.
Use the Left and Right cursor key to increase or decrease the ring
volume. If you turn the ring volume all the way down, the ringer turns
off.

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Using the Call Lists

The handset saves the last 50 calls (whether incoming or outgoing) to
the call list. Table 3-2 lists actions and the steps to perform that action.

Table 3-2 Call Lists Actions

To.... Press

Press to see all calls on the lists. Use Right and Left to
select the specific call list you want to review:
Open the call list • Answered calls
• Dialed calls (numbers dialed from this handset)
• Missed calls
Press Down to scroll through the list from newest to oldest. Press
Scroll through the list Up to scroll from oldest to newest.
See details on a call Highlight the call record in the list and press .
(Answered and Dialed calls only) Highlight the call record you want
Dial a number
to dial and press Talk or .
• Highlight the call record and press .
• Select Append to a contact to add this phone number to an
existing contact.
Add a number to the contact list
OR
• select Add to contact list to create a new contact for this call
record

Delete records from the call list Press . Select Delete item to erase the selected call record;
select Delete all items to erase all records on the list.
Close the list Press End.

Using the Contact List and Central Directory

Table 3-3 lists characteristics of both the local Contact List and global
Contact List.

Table 3-3 Contact List Characteristics

Contact List (local) Central Directory

• Up to 100 entries • Up to 200 entries
• Unique to each handset • Shared by all users on the system
• Stored locally: can be edited by the end user of • Stored on the system
the handset

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3-4 Using Common Features

Functions Common to Both Lists

Table 3-4 lists the functions that are common between the contact list
and the central directory.

Table 3-4 Common Functions

To... From the contact list... From the central directory...

Open the main menu and select Open the main menu and select
Open or close the list
the Contacts icon. the Central Directory icon.
Press Down to scroll through the contact list from A to Z or Up to
Scroll through the entries
scroll from Z to A.
Jump to entries that start with a Press the number key corresponding to the letter you want to jump
certain letter to.

Dial a contact Find the contact you want, and press or Talk.

Local Contact List Functions

Adding Contacts
Follow the steps below to add contacts to the local contact list.
Step 1 Open the main menu screen and select the Contacts icon.

Step 2 Press and select Add contact. (If the contact list is empty, this is
the only available option.)
Step 3 Select Name and enter the name you want to use for this contact.
Step 4 Select one of the four phone number slots (Work, Mobile, Home, or
Other) and enter the phone number you want to use for this contact. You
must enter at least one phone number, but it doesn't matter which of the
slots you use.
Step 5 To set a special ringtone for this contact, select Ringtone and choose the
ringtone you want the handset to use when this contact calls. (To hear a
sample of the ringtone, press .)

Deleting Contacts
Follow the steps below to delete contracts from the local contact list.
Step 1 Open the main menu screen and select the Contacts icon.

Step 2 Highlight the contact you want to erase and press .

Step 3 To erase this contact only, select Delete contact; to erase all contacts
from this local list, select Delete all contacts.

Step 4 When the handset prompts you to confirm, press .

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 Using Common Features 3-5

Editing a Contact’s Phone Number Before Dialing

Follow the steps below to edit a contact’s phone number before dialing.
Step 1 Open the main menu screen and select the Contacts icon.

Step 2 Highlight the contact you want to erase and press .

Step 3 Select Edit before dial, then edit the phone number.

Step 4 When you're finished editing the number, press or Talk.

This will not change the phone number stored in the contact list.

NOTE

Assigning Contacts to a Speed Dial Number

You can assign one of eight number keys on the twelve key dial pad (2
through 9) to a contact and use it as a speed dial. Follow the steps
below to perform this procedure.
Step 1 Open the main menu screen and select the Contacts icon.

Step 2 Highlight the contact you want to assign, and press .

Step 3 Select Speed dial. The handset shows the list of speed dial numbers and
what contacts are assigned.
Step 4 Select the speed dial number you want to assign this contact to and
press . If the number you select is already assigned, press
to erase the existing assignment or press to overwrite the
assignment with the new contact.

Making a Call From a Speed Dial Number

Press and hold the number key that you assigned the contact to. The
handset automatically dials the first phone number on that contact
record.

Voice Mail Waiting Indicator

When you have new messages, the STATUS LED turns green or yellow,
according to the settings you selected in the LED signal menu (see
“Configuring the STATUS LED on the Handset” on page 2-9). After you
listen to all new messages, the STATUS LED turns off.

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 3-6 Using Common Features

Using an Optional Headset

You can use a standard 2.5 mm telephone headset with your handset.
To install a headset, remove the headset jack cover and insert the
headset plug into the jack (Figure 3-1).

Figure 3-1 Installing a Headset

Make and receive calls as usual, and plug in your headset to talk to the
caller after the call connects.
When you connect a headset, the handset automatically mutes the
earpiece and speaker. To re-activate the earpiece, just unplug the
headset. To switch to speaker handset, press Speaker.

Locking the Keypad

While the keys are locked, you will not be able to use any handset functions that
require a key press, including making and receiving calls. You can still dial
emergency numbers (911) while the keys are locked.
NOTE
Follow the steps below to lock the keypad.
Step 1 From the main menu screen, select the Settings icon.
Step 2 On the Settings screen, select Security, then select Automatic keylock.
Step 3 Select the amount of time (from 15 seconds to 5 minutes) you want the
handset to wait before it locks the keypad, or select Off to have the
handset never lock the keypad.
If the handset is idle for the amount of time you selected, it locks the
keys. To unlock the keypad, press Select followed by *. The keypad will
remain unlocked until it remains inactive for the amount time selected
above.

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 Using Common Features 3-7

Changing the PIN

Changing the PIN will prevent the handset from deregistering correctly (not
registering correctly).
NOTE
Follow the steps below to change the PIN. You will have to enter the PIN
to reset the handset back to factory default settings.
Step 1 From the main menu screen, select the Settings icon.
Step 2 On the Settings screen, select Security.
Step 3 Select Change PIN. The handset prompts you to enter the current PIN
(Default 0000).
Step 4 Enter the four digits of the current PIN and press Select. The handset
prompts you to enter the new PIN.
Step 5 Enter the four digits you want to use as the new PIN and press Select.

Using Alarms
You can set two alarms on your handset: a one-time alarm and a
recurring alarm.

Setting the Alarm

Follow the steps below to set the alarm.
Step 1 From the main menu screen, select the Alarms icon.
Step 2 For a one-time alarm, select Alarm; for a repeating alarm, select
Recurrent alarm.
Step 3 Set the time you want the alarm to sound.
—Enter the time using the twelve-key dial pad, or use Up and Down to
select the time.
—Select AM or PM.
—Press when you're finished.

Step 4 For a recurrent alarm, the handset prompts you to select the days of the
week you want the alarm to sound.

—To select a day, highlight the day and press ; selected days
show a check mark beside the name.

—To clear a day, highlight the day and press .

—When you're finished, press .

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3-8 Using Common Features

Step 5 Select Snooze time to change how long the handset waits when you
snooze an alarm. Choose from 1 minute through 10 minutes, in one-
minute increments. (The default is 10 minutes.)

Step 6 When the alarm rings, press to silence the alarm; press
if you want the alarm to ring again after 10 minutes. (To change the
length of time the handset waits, select Snooze time and choose from 1
minute through 10 minutes, in one-minute increments.)
Step 7 One-time alarms automatically turn themselves off after ringing.
Recurring alarms will ring again on the next selected day. To turn off an
alarm, select the alarm and press .

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4
Important Information
This chapter contains important information regarding adapter and
battery settings, compliance information, and warranty information.
The following topics are included in this chapter:
Chapter Topics • AC Adapter and Battery Information
• Troubleshooting
• Compliance Information

AC Adapter and Battery Information

Table 4-1 provides adapter and battery information.

Table 4-1 Adapter/Battery Information

AC Adapter
Part number
Input voltage 120V AC, 60 Hz
Output voltage 8V AC @ 300mA
Battery Pack
Part number
Capacity 500mAh, 2.4V DC

• Use only the supplied AC adapters. Be sure to use the proper adapter
for the base and any chargers.
• Do not place the power cord where it creates a trip hazard or where it
could become chafed and create a fire or electrical hazard.
• Do not place the base in direct sunlight or subject it to high
temperatures.
• Fully charged, the battery should provide about 8 hours of talk time
and about 7 days of standby time. For best results, return the handset
to the charger after each call to keep it fully charged.
• When the battery gets too low, the handset shows a low battery alert.
If you hear a strange beep during a call, check the display: if you see
the low battery alert, finish your conversation as quickly as possible
and return the handset to the charger. If the handset is in standby,
none of the keys will operate.

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 4-2 Important Information

• With normal use, the battery should last about one year. Replace the
battery when the talk time becomes short even when the battery is
charged.

Rechargeable Battery Information

outof explosion if battery is replaced by an incorrect type! Dispose of used
Risk
batteries according to the instructions. Do not open or mutilate the battery.
Disconnect the battery before shipping this product.
CAUTION

• This equipment contains a rechargeable Lithium-Ion (Li-Ion) battery.

• The battery is not user-serviceable. Do not attempt to open the
battery cell. In case of exposure to the cell contents, wash the
affected area thoroughly and seek medical attention.
• Do not expose the battery to temperatures in excess of 140º F (60º
C).
• Do not short-circuit the battery.
• Exercise care when handling the battery around conducting materials
such as rings, bracelets, and buttons: conducting materials can short
the battery, and the battery or conductor can overheat and cause
burns.
• When charging this equipment, only use the charger designed to
charge the battery pack as specified in the owner's manual: using any
other charger may damage the product or cause the battery pack to
explode.
• Before placing the handset in the charger, make sure the battery is
installed and the battery cover is securely in place.
• Do not place the batteries in your regular trash. All batteries must be
recycled or disposed of in an environmentally sound manner. Contact
your local waste management officials for information and regulations
on the proper collection, recycling, and disposal of batteries.
Rechargeable batteries must be recycled or disposed of properly.

NOTE

Troubleshooting
If you have any trouble with your handset, try the steps listed in Table
4-2.

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 Important Information 4-3

Table 4-2 Troubleshooting Handset Issues

If.... Try....
A handset can’t make or receive calls Moving the handset closer to the base
A handset can make calls, but it won’t ring Make sure the ringer is turned on
• Charging the battery for 15-20 hours
A handset is not working
• Checking the battery connection
A handset displays Searching Moving the handset closer to the base

Weak or Hard to Hear Audio

If a caller's voice sounds weak or soft, the signal might be blocked by
large metal objects or walls; you might also be too far from the base, or
the handset's battery may be weak.
• Try moving around while you're on a call or moving closer to the base
to see if the sound gets louder.
• Make sure the handset's battery is fully charged.
• Try adjusting the earpiece volume.

Noise or Static on the Line

Interference is the most common cause of noise or static on a cordless
handset. Here are some common sources of interference:
• electrical appliances, especially microwave ovens
• computer equipment, especially wireless LAN equipment and DSL
modems
• radio-based wireless devices, such as room monitors, wireless
controllers, or wireless headsets or speakers
• florescent light fixtures (especially if they give off a buzzing noise)
• other services that use your handset line, like alarm systems,
intercom systems, or broadband Internet service
Table 4-3 lists steps for eliminating noise on the line.

Table 4-3 Static or Noise Reduction

If the static is on 1 handset or in 1 If the static is on all handsets or in all

location locations
Check nearby for one of the common interference Check near the base for the source of
sources interference
Try moving the handset away from a suspected
source, or try moving the suspected source to it’s Trying moving the base away from a suspected
source, or turn off the source if possible.
not between the handset and the base.

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 4-4 Important Information

If the static is on 1 handset or in 1 If the static is on all handsets or in all

location locations
There is always more noise at the edges of the
base’s range. If the handset displays Searching,
try moving closer to the base.

Resetting Handsets
You can reset all the handset options back to the default values; any
customized settings (language, ring tones, volume, etc.), will be lost.
(Resetting a handset will not deregister the handset from its base.)
Follow the steps below to reset the handset.
Step 1 On the handset, press Menu.
Step 2 From the main menu screen, select the Settings icon.
Step 3 On the Settings screen, select Reset settings.

Step 4 When the handset asks you to confirm, press to continue the reset;
press or to cancel.

Step 5 When the handset asks you to enter the PIN, enter the 4-digit code used
to access this handset. (Default 0000)
Step 6 The handset reboots and restores all user settings to their default value.

Compliance Information

FCC Part 15 Information

Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules,
which establishes limits to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates and can radiate radio frequency energy; if not installed and
used in accordance with the instructions, it may cause harmful
interference to radio communications. However, even in proper
installations, there is no guarantee that interference will not occur. If
you suspect this equipment is causing harmful interference to a radio or
television receiver, try to correct the interference through the following
steps:
Step 1 Turn the equipment off and on to confirm interference.
Step 2 Increase the separation between this equipment and the receiver.
Step 3 Connect this equipment to an outlet on a different circuit from that to
which the receiver is connected.

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 Important Information 4-5

Step 4 Reorient or relocate the antenna on the receiver.

Step 5 Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for

compliance could void your authority to operate this equipment.

IMPORTANT

RF Exposure Information
This product complies with FCC radiation exposure limits under the
following conditions:
• The base must be placed to allow a minimum of 20 cm (8 inches)
between the antenna and all persons during normal operation.
• The base must not be co-located or operated in conjunction with any
other antenna or transmitter.
• The handset is designed for body-worn operation and meets FCC RF
exposure guidelines when used with any belt clip, carrying case, or
other accessory supplied with this product.
• All necessary accessories are included in the package; any additional
or optional accessories are not required for compliance with the
guidelines.
• Third party accessories (unless approved by the manufacturer) should
be avoided as these might not comply with FCC RF exposure
guidelines.

Industry Canada (I.C.) Notice

The term IC before the radio certification number only signifies that
Industry Canada technical specifications were met. Operation is subject
to the following two conditions: (1) this device may not cause
interference, & (2) this device must accept any interference, including
interference that may cause undesired operation of the device. "Privacy
of communications may not be ensured when using this telephone".

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For additional information or support on this NEC Corporation of America
product, contact your NEC Corporation of America representative.
NEC NEC Corporation of America
ML440 End User Guide
NDA-31193, Revision 1