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Enhancing Organizational Skills through Training

This document discusses the role of training and development in organizations. It outlines that training and development provides opportunities like workshops, seminars, mentoring and coaching to help employees improve skills and abilities. This allows employees to perform their roles better and helps organizations achieve objectives. The document also discusses tools for training like communication, computer, management and safety skills. It notes benefits such as increased job satisfaction, motivation, production and quality. Training and development plays an important role in equipping employees and advancing organizations.

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Sayed Nasir Kashani
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7 views4 pages

Enhancing Organizational Skills through Training

This document discusses the role of training and development in organizations. It outlines that training and development provides opportunities like workshops, seminars, mentoring and coaching to help employees improve skills and abilities. This allows employees to perform their roles better and helps organizations achieve objectives. The document also discusses tools for training like communication, computer, management and safety skills. It notes benefits such as increased job satisfaction, motivation, production and quality. Training and development plays an important role in equipping employees and advancing organizations.

Uploaded by

Sayed Nasir Kashani
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

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Role of Training and Development in an Organization

Article  in  SSRN Electronic Journal · June 2013


DOI: 10.2139/ssrn.2480345

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Abdul Rehman
Anhui University
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Role of Training and Development in an Organization 1

Role of Training and Development in an Organization

By

Abdul Rehman

School of Economics and Management Sciences Anhui Agricultural University


Hefei, China

Abstract

This paper reviews the role of training and development in an organization. Training and
development provides the environment for workshops, seminars, mentoring, coaching
and all other learning opportunities to employees in an organization. Training and
development provides all tools and motivate the employees to perform their role.

1. Role of Training and Development

Training and development provide a good framework which develop the employee’s
personal and organizational skills and abilities. It’s the wish of every employee that they
want to be a competitive and valuable in the organization. This is done only through
training and development.

Today training is considering an important and most effective tool which helps the
employees to raising the quality of the workforce. Training and development helps to
achieve the organizational objectives. Training provides a unique service to the
employees in and gain a benefit from organization itself.

1.1 Engaging Training and Development

Most of the organizations engage the training and development in order to make the small
gap between employee’s actual work and expectations which is identified by
performance appraisals. Many other reasons are including desired performance levels of
internal benchmark, testing the management performance.

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Role of Training and Development in an Organization 2

In an organization there are two types of training; internal training and external training.
Internal training is organized by the department of human resources using the senior staff
or authority of an organization. External training on the other hand organized outside of
the organization by consultants. Training is the most essential for all and every employee
of the organization for building their career and preparing for new challenges.

1.2 Training and Development Tools

Following are some important tools for employees training and development:

1. Communication Skills: Communication skills are the first tool for employees
training and development. The whole staff of an organization should be able to
very good in speaking and written verbal communication.
2. Computer Skills: Computer skills are very important for conducting office tasks.
Due to technology advancement, these skills are very necessary.
3. Diversity and Ethics: Diversity includes different views and explanation about
the people of an organization and how handles it. In different organizations there
are different divergent ethics like period of work etc.
4. Management skills and qualities: Management skills quality requires the
concept of quality and basic training of employees in an organization.
5. Safety: Safety is the most important tool of training and development. Working
with chemicals and heavy equipments, safety of each staff in an organization in
their own hands.

1.3 Training and Development Benefits

Benefits of training and development in an organization are as follows:

1. Increasing the job satisfaction of employees.


2. Better relationship between employees and customers.
3. Increasing the motivation of employees.
4. Increasing the capacity for adopting fresh technology.
5. Enhance the quality and image of organization.

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Role of Training and Development in an Organization 3

6. Providing better safety.


7. Increasing the production Process.

Conclusion

Training and development plays an important role in an organization. Training and


development provides the environment for workshops, seminars, mentoring, coaching
and all other learning opportunities to employees in an organization. Internal training is
organized by the department of human resources using the senior staff or authority of an
organization. External training on the other hand organized outside of the organization by
consultants.

References

1) Patrick J. Montana and Bruce H. Charnov (2000). "Training and Development".


Management. Barron's Educational Series. p. 225. ISBN 0-7641-1276-7.
2) Thomas N. Garavan, Pat Costine, and Noreen Heraty (1995). "Training and
Development: Concepts, Attitudes, and Issues". Training and Development in
Ireland. Cengage Learning EMEA. p. 1. ISBN 1-872853-92-7.
3) William J. Rothwell and H. C. Kazanas (2004). The Strategic Development of
Talent. Human Resource Development Press. p. 4. ISBN 0-87425-752-2.
4) William J. Rothwell (2005). Effective Succession Planning. AMACOM Div
American Mgmt. pp. xviii. ISBN 0-8144-0842-7.
5) Diane Arthur (1995). "Training and Development". Managing Human Resources
in Small & Mid-Sized Companies. AMACOM Div American Mgmt Assn.
6) Shawn A. Smith and Rebecca A. Mazin (2004). "Training and Development". The
HR Answer Book. AMACOM Div American Mgmt Assn. ISBN 0-8144-7223-0.

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Common questions

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Training and development initiatives improve employee motivation and satisfaction by providing opportunities for personal and professional growth. These opportunities increase job satisfaction as employees feel valued and supported in their career advancement, leading to higher engagement and productivity levels .

Training and development impact the overall quality and image of an organization by improving workforce competence and performance, which leads to better products and services. Consistent quality enhancements elevate the organization's reputation in the market, attracting clients and talented professionals seeking to join a reputable company .

Diversity and ethics are essential in corporate training programs because they foster an inclusive workplace environment that respects differences and promotes ethical behavior. This inclusivity and respect are critical in improving team collaboration, preventing conflicts, and upholding organizational values .

Training and development help achieve organizational objectives by enhancing employee skills and capabilities, leading to a more efficient workforce. They provide a structure for workshops, seminars, and other learning opportunities that build both personal and organizational skills. This enhancement ensures that employees can meet or exceed performance expectations identified in appraisals and internal benchmarks .

Internal training is organized by the organization’s human resources department and involves senior staff or management, emphasizing tailored skill development aligned with specific organizational goals. In contrast, external training is outsourced to consultants who provide standardized content potentially offering fresh perspectives. An organization might choose internal training to closely align with its strategic goals or external training to access specialized knowledge not available in-house .

Training and development promote better safety practices by equipping employees with knowledge on handling hazardous materials and operating equipment safely. This preparation minimizes workplace accidents and enhances the overall safety culture within the organization .

Including management skills in training programs positively affects organizational performance by developing employees' leadership and decision-making abilities. This enhancement enables managers to effectively guide teams, make strategic decisions, and handle challenges proficiently, leading to improved organizational outcomes .

Training and development enhance employee-customer relationships by equipping employees with the necessary interpersonal skills, product knowledge, and problem-solving abilities. This preparation enables employees to provide better service, address customer inquiries effectively, and build rapport, which fosters customer loyalty and satisfaction .

Technological advancements have made computer skills a crucial component of training programs, as these skills are essential for efficiently conducting modern office tasks. With continuous tech evolution, employees must be adept at using new software and tools to maintain productivity and adapt to changing work environments .

Communication skills are fundamental in the training and development process as they enable effective verbal and written communication among staff. This proficiency ensures clarity in task instructions and teamwork, which are crucial for the smooth operation of organizational processes .

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