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Customer Feedback Survey Template

This document is a customer feedback survey for a restaurant that asks customers to rate their food quality, service quality, ambiance, and provide additional feedback. It contains questions about dining frequency, recommendations, favorite items, how the customer learned of the restaurant, and space for criticisms and suggestions to help the restaurant better serve its customers.

Uploaded by

Andrew Lie
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12 views1 page

Customer Feedback Survey Template

This document is a customer feedback survey for a restaurant that asks customers to rate their food quality, service quality, ambiance, and provide additional feedback. It contains questions about dining frequency, recommendations, favorite items, how the customer learned of the restaurant, and space for criticisms and suggestions to help the restaurant better serve its customers.

Uploaded by

Andrew Lie
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

How can we

serve you better ?


Poor Average Excellence

Food Quality
 The food is fresh, prepared well and arrived hot Ο Ο Ο
 The food is a good value for the price Ο Ο Ο
 Food is presented well Ο Ο Ο

Service Quality
 Reasonable waiting time Ο Ο Ο
 Friendly and helpful waiter/ waitress and staffs Ο Ο Ο

Ambiance
 The cleanliness is good Ο Ο Ο
 The lightning and music is enjoyable Ο Ο Ο

Background Questions

How often do you dine with us ? _____________________________________________________________


Would you recommend us to a friend ? _________________________________________________________
What food/ drink item do you like best ? _______________________________________________________
How do you get to know our restaurant? _________________________________________________________
Critics and suggestions : _______________________________________________________________________
Guest Information
Name :
Email / Phone Number :
Thank You for your time and feedback

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