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Process Technology in Operations Management

This document summarizes a chapter about process technology from an operations management textbook. The chapter discusses different types of process technologies, including flexible manufacturing systems, dedicated systems, expert systems, local area networks, decision support systems, extranets, and electronic point-of-sale technology. It also includes a multiple choice quiz with questions about where these various process technologies are typically located on a volume-variety matrix.

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Prakash Waghmode
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291 views2 pages

Process Technology in Operations Management

This document summarizes a chapter about process technology from an operations management textbook. The chapter discusses different types of process technologies, including flexible manufacturing systems, dedicated systems, expert systems, local area networks, decision support systems, extranets, and electronic point-of-sale technology. It also includes a multiple choice quiz with questions about where these various process technologies are typically located on a volume-variety matrix.

Uploaded by

Prakash Waghmode
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

   Chapter 8: Process technology  

Chapter 8: Process technology Your Results for: "Multiple-choice questions: A" Print this page

Weblinks
Site Title: Operations Management, fifth edition Summary of Results
Multiple-choice questions: A Book Title: Operations Management, fifth edition
40% Correct of 15 Scored items:
Multiple-choice questions: B Location on Site: Student Resources > Chapter 8: Process technology > 6 Correct: 40%
Multiple-choice questions: A 9 Incorrect: 60%
Flashcards
Date/Time Submitted: January 6, 2018 at 7:17 AM (UTC/GMT)
More information about scoring
Profile

1. Process technologies differ in their flexibility capabilities and economics and will therefore be appropriate for different
parts of the volume-variety matrix. Flexible manufacturing systems are usually:

Your Answer: Mid variety, high volume


Correct Answer: Mid variety, mid volume

  No, that's not correct.

2. Another form of process technology is dedicated systems. Dedicated systems are usually placed on the volume–
variety matrix:

Your Answer: High variety , low volume


Correct Answer: Low variety, High volume

  No, that's not correct.

3. Takes some routine decision making out of human hands.

Your Answer: Extranet


Correct Answer: Expert systems

  No, that's not correct.

4. Flexibility, easy access to other users, shared databases and software.

Your Answer: Local area networks

  Yes, that's correct.

5. Speed and sophistication of decision making.

Your Answer: Internet


Correct Answer: Decision support systems

  No, that's not correct.

6. Allows applications such as electronic data interchange (EDI).

Your Answer: Local area networks


Correct Answer: Extranet

  No, that's not correct.

7. Gives real-time information on store inventory and stock movements.

Your Answer: In-flight entertainment


Correct Answer: Electronic point-of-sale technology

  No, that's not correct.


  No, that's not correct.

8. Controls movement of customers and their baggage, allocates people to seats.

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