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Life Insurance Policy Feedback Survey

This document contains a 15 question survey to understand consumers' perceptions of life insurance policies. It collects demographic information like name, age, gender, occupation and income. It also asks questions about assets owned, current life insurance policies, factors for choosing and purchasing policies, policy values, preferences for investing versus insurance, satisfaction with providers, ratings of service quality, and awareness of insurance companies. The survey aims to gather both quantitative and qualitative feedback from consumers on their views of and experiences with life insurance.

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Niyati Sandis
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72 views3 pages

Life Insurance Policy Feedback Survey

This document contains a 15 question survey to understand consumers' perceptions of life insurance policies. It collects demographic information like name, age, gender, occupation and income. It also asks questions about assets owned, current life insurance policies, factors for choosing and purchasing policies, policy values, preferences for investing versus insurance, satisfaction with providers, ratings of service quality, and awareness of insurance companies. The survey aims to gather both quantitative and qualitative feedback from consumers on their views of and experiences with life insurance.

Uploaded by

Niyati Sandis
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

QUESTIONNAIRE

A STUDY CONDUCTED TO UNDERSTAND THE CONSUMER’S


PERCEPTION ABOUT LIFE INSURANCE POLICIES

1. Name :
2. Age:
3. Gender:
4. Occupation:

5. Monthly income:

<5000 5001-10,000 10,000-15,000

15,001-20000 20,001-25,000 >25,000

6. Do You Own

House Two Wheeler Car

7. Do you have a Life Insurance Policy with any Life Insurance Company?

Yes No
7.a) If yes, name the Company___________________________________

b) Name the policy which you own_____________________________

8. What factors do you consider while buying a life insurance policy?

Premium Outflow Company Reputation


Service Quality Product Quality
Return on Investment

9. What factors influenced to buy Life Insurance Policy?

Personal interest Friends Family


Agents Advertisements others

10. What is the value of your life insurance?

>10,000 10,000-25,000 25,000-50,000


50,000-1,00,000 >1,00,000
11. Do you prefer to invest your money in a Insurance company or in a Bank?

Insurance Company Bank

12. Are you satisfied with your current Life Insurance Company?

Yes No

If Yes Why?___________________________________________

If No Why?___________________________________________

13. How do you rate the service offered by your Life Insurance Company?

Excellent Very Good Good


Average Poor

14. Would you like to communicate the service offered by your Life Insurance
Company to others?

Yes No

[Link] many life insurances companies do you kno


<5 5-7 8-10 >10

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