Migrant Workers' Rights in Malaysia
Migrant Workers' Rights in Malaysia
Malaysia has been experiencing close to full employment since 1990, yet population
growth in Malaysia is relatively low, estimated at 1.74% in 2008. Total population
stands at approximately 25.27 million, and is steadily aging with an estimated 13.2%
over 50 years of age in the year 2000.1 The size of the work force is estimated at
10.94 million in 2007. Many Malaysians are no longer willing to perform jobs that
they consider as 3-D (dirty, difficult and dangerous), creating demand for migrants in
sectors like plantations/agriculture, construction, manufacturing, and some service
occupations. The number of documented migrant workers now in the country is 2.1
million persons, meaning that 25% to 30% of the work force is composed of migrants.
When combining the unknown yet significant number of undocumented migrant
workers, observers from NGOs, migrant support organizations, and the Malaysian
Trades Union Congress (MTUC) estimate that there are between 1 to 2 million
undocumented migrant workers, meaning that as many as 1 in 3 of the workers in the
country are migrants.
Migrant workers currently come from more than 12 countries in Asia, with the
majority coming from Indonesia. Other major source countries include Nepal,
Bangladesh, India, Pakistan, Vietnam, Cambodia, Thailand, and the Philippines. All
observers believe that migrant workers will continue to play an essential role in many
sectors of the Malaysian economy, including manufacturing, for the foreseeable
future.
Major issues of terms and conditions of work are regulated by the Employment Act
and the Workman Compensation’s Act, overseen by the Labour Department. Issues
regarding relations between employers and workers are covered by the Industrial
Relations Act, while labor unions are regulated by the Trade Union Act. These laws
are all overseen and implemented by the Ministry of Human Resources. A new Anti-
Trafficking Act came into effect in 2008 and contains language that is in line with the
standards set out in the UN Palermo Protocol (effectively criminalizing trafficking for
forced labor) but implementation so far has focused primarily on cases of trafficking
for sexual exploitation.
However, there is no Foreign Workers Act or other similar law that unifies regulation
of migrant worker issues in one law. A comprehensive law is being drafted by the
Malaysian Government but the draft has not been shared outside of government
circles nor has a timetable been set for the law to be considered by the Cabinet, and
ultimately, the Parliament. While there are disagreements on what the content of such
a law should be, the concept of writing a comprehensive law has broad support among
NGOs, trade unions, and employers groups. A previous attempt to develop such a law
was not successful. The result is migrant workers affairs are regulated through a series
of immigration laws and regulations, supplemented by policies from the Ministry of
Home Affairs (MHA) which issues work permits, and labor laws overseen by the
Ministry of Human Resources (MHR).
Documented migrant workers who have entered Malaysia to work are required to
work only for the employer who brought them into the country. Work permits are
good for one year, and can be renewed annually for up to three years.2 A migrant
worker’s employment can be terminated, and the worker’s work permit cancelled, by
the employer at any time – and without the permit, the migrant worker becomes
immediately subject to arrest and deportation. A migrant worker must also undergo
mandatory health checks while in Malaysia and if the worker is found with one of the
communicable diseases on the government’s exclusion list (such as TB, HIV/AIDS,
etc.), s/he is automatically excludable and will be deported.3 Work permit renewals
must be done by the employer, usually starting three months before the work permit is
to expire – but according to cases received by Tenaganita and other migrant worker
advocates, there have been many documented cases where employers allow work
permits of lapse as a way to terminate workers, or discriminate against individual
workers who are seen as playing a leadership/organizing role among their peers.
Undocumented workers who are arrested by the authorities and/or the People’s
Volunteer Corps (Relawan Rakyat Malaysia, commonly known by its Malay
acronym, RELA) are sent to detention camps. The Malaysian Government has set up
Special Courts in the detention camps – but these courts have been strongly
condemned by the Malaysia Bar Council as facilitating a court process where migrant
2
For skilled workers, further extensions are possible – and employers can appeal for additional
extensions if the can satisfy the authorities about the skills of the worker(s) in question.
3
The Ministry of Health (MOH) does not conduct the health checks directly, but has subcontracted
management of the process to a private firm, Fomema Corporation ([Link]).
The Malaysian Government does not have a comprehensive legal and policy
framework to regulate the recruitment, admission, placement, treatment, and
repatriation of migrant workers. Oversight of migrant workers is divided among
ministries, and even within ministries, between various departments. The MHA is in
charge of approving applications to bring in migrant workers and overseeing
manpower companies, while the MHR (Labour Dept. and Industrial Relations Dept.)
are tasked with receiving and acting on complaints by migrant workers. The Police
and Immigration Department are tasked with enforcement, but have delegated
significant powers to the RELA, which is an armed (yet poorly trained and part-time)
volunteer corps that has been repeatedly accused of serious human rights abuses
against migrant workers and resident foreigners.4 RELA has the authority and power
to stop any person who they believe to be a terrorist, undocumented migrant, or other
undesirable person and arrest them without a warrant, and enter and search premises
without a warrant. RELA is greatly feared by migrant workers: RELA has been
implicated in the deaths of migrant workers5 and has been widely condemned by
groups in the international community.
Migrant advocates in the NGOs and trade unions are strongly advocating that core
responsibility for the migrant workers be shifted away from the “national security”
context, and coordination of migrant policy taken out of the MHA and placed in the
MHR. The rationale is that the MHR is in charge of regulating employment and so
they are best positioned to determine in which commercial sectors and industries there
is actually demand for migrant labor, and set out appropriate regulatory schemes to
oversee those workers. These advocates are also calling for creation of an effective
Inter-Ministerial Coordinating Body to handle policies, programs, and plans for
migrant workers – with the MHR in the chair, and the Ministries of Home Affairs,
Health and Education as members. They claim that the existing Inter-Ministerial
Committee, which operates at the Cabinet level, is neither transparent nor effective.
The demand for the MHR to be placed in charge of migrant workers matters is also
reportedly supported by the major employer federations.
4
Amnesty International refers to the RELA as “a body that has been known to act in an arbitrary and
overzealous manner” and has strongly opposed efforts by the Government of Malaysia to establish
RELA as a permanent department with greater authority and ability to source funds for its own budget.
5
In February 2007, the bodies of 5 migrant workers who drowned in a pond while fleeing a RELA raid
were found – including one body which showed clear signs of physical abuse inflicted before the
person drowned.
Labor Outsourcing Firms, Factories and Migrant Workers: Who is the Legal
Employer?
Numerous NGOs, trade unions, and other migrant rights advocates have raised critical
questions about the lack of effective oversight by the MHA over these companies.
Judging the outsourcing system is untenable, advocates at the National Consultation
on the Protection and Promotion of the Rights of Migrant Workers (August 14-15)
repeated their consistent demand that the outsourcing system be scrapped.
Points for Action: For Fair Labor Association (FLA) member companies, the
significant issue is designating who is the responsible employer for ensuring that
wages, conditions of work, and other aspects of the treatment of migrant workers
(such as accommodation, access to medical care, etc.) comply with the relevant
national labor laws, the FLA Workplace Code of Conduct, and the FLA member
company’s own code of conduct. Workers hired by such labor outsourcing companies
remain the employees of those companies and not the factories where they work.
Under this arrangement, it becomes technically possible for a factory owner to claim
that s/he is not legally responsible for the unlawful treatment accorded to migrant
workers in his/her factory because they were provided by a labor contractor.
Malaysian migrant worker policy generally requires the migrant worker to remain
employed by the employer that applied for and brought the worker into the country –
and makes migrant workers who lose their job with that employer immediately
deportable.
Where labor outsourcing is found, there are a number of options for action by the
FLA and its members. Ideally there should be a requirement from the FLA members
that all migrant workers in the factory be directly hired by the factory, i.e., no workers
allowed from labor outsourcing firms. However, in the short term some transitory
provisions might also have to be devised to ensure that documented migrant workers
(provided by labor outsourcing firms) are not fired as a result of FLA affiliated
companies’ actions.
Greater regulation of the relationship between the factory and labor outsourcing firms
is another possibility. Such regulation might be attempted through a number of
means:
• FLA member companies could insist that their suppliers compel introduction
and enforcement of standard contracts by outsourcing firms with whom they
have contracted. These contracts could be made compliant with the FLA
Workplace Code of Conduct and contain provisions that ensure compliance
with national laws and regulations.
• Other interventions could focus on easing the other control mechanisms that
outsourcing firms employ against migrant workers, such as seizure of
workers’ passports, imposing restrictions on movement and association
(sometimes with actual guards, sometimes with threats of the police or RELA)
at workers’ accommodation, and imposing other unlawful requirements on
workers.
• Providing access for workers to freely remit earnings to their home country
(without having to pass money through the outsourcing company) is another
way FLA member companies should encourage their suppliers to consider.
Concern: Specific guidelines for treatment of migrant workers are outlined in the
Policy on Recruitment of Foreign Workers adopted in 1991. This policy sets out that
The problem is that this policy is far from effectively enforced, and a two-tier system,
with local employees receiving better pay and benefits, and migrant workers receiving
far less, exists in virtually every economic sector where migrants are employed.
Migrant workers themselves are also largely unaware of their rights, the Malaysian
labor laws and policies, and avenues for redress. Many are also confused about the
terms of their contract because they are victims of “contract substitution.” This means
that migrant workers sign a contract in their country of origin with a labor recruiter
that usually offers lucrative pay and conditions, but when they arrive in Malaysia,
they are compelled by their employer to sign a different contract, usually with much
lower wages and benefits, which is presented to them as their legal contract.
Points for Action: FLA member companies should require enterprises in their supply
chain to comply with the Policy on Recruitment of Foreign Workers. FLA member
companies should also closely examine migrant worker contracts, and their actual
terms and conditions of employment, to see whether they comply with the
requirements of the national labor laws, especially the Employment Act of 1955.
Another option that is being advocated by NGOs is the creation of standard migrant
worker contracts for each economic sector, adapted to the needs of that sector but also
compliant with the national labor laws and regulations. FLA member companies
could consider solutions through use of standard contracts that stipulate conditions
required by the FLA Workplace Code of Conduct, or other similar solutions
employing standard contracts.
Concern: Article 60 (l) of the Employment Act of 1955 provides an avenue for
migrant workers to file a complaint with the Director-General of Labour in cases
where a “foreign employee is being discriminated against in relation to a local
employee by his employer in respect of the terms and conditions of employment.”
However, most complaints are filed under Article 69 of the Employment Act, which
provides authority for the Director-General to investigate and issue orders based on
terms and conditions of contracts, wages, and provisions of the Employment Act. For
issues of unfair dismissal, complaints are filed by migrants under the Industrial
Relations Act.
The complaints are filed by migrant workers, often with the assistance of NGOs and
trade unions, with common areas of concern being non-payment of wages, late or
partial payment, excessive working hours, cheating on wages (especially related to
overtime premium pay and unauthorized deductions), refusal to provide paid leave
(annual and sick leave), lack of medical benefits or assistance, failure to provide
support and compensation in cases of occupational accidents, etc.
Malaysia has a “Special Pass” process that allows a terminated migrant worker to
temporarily remain in the country while the worker’s case is being considered, but
this process is relatively difficult to access and expensive, and needs to be reformed.
This Special Pass is issued by the Immigration Department using the authority under
Regulation 14 of the Immigration Regulations of 1963 – granting discretion to the
Immigration Department to allow an additional stay of one month for migrants for
special reasons, and providing that the pass can be extended in one month increments.
Often situations for which a Special Pass will be issued include complaints under
consideration by the Industrial Relations Department or Industrial Court (matters
under the IRA law), or before the Labour Office (Workman’s Compensation Act or
Employment Act), or in the Civil Courts when the decision of the relevant
Department is appealed.
However, the Special Pass is issued at the discretion of the Immigration Department
and there have been numerous cases when the denial of an application for the pass
effectively short-circuits a worker’s complaint to the relevant authorities. More than a
hundred cases where this has occurred have been documented by Tenaganita.
Moreover, the conditions of the Special Pass prohibit the worker from seeking
employment, making it difficult for the worker to afford the 100 RM monthly fee
charged by the Immigration Department. In cases where specific periods of time are
granted (for example, 2 or 3 months), there are numerous instances where legal
processes drag on and then for some reason the pass is not renewed – leaving the
migrant worker with a dire choice of facing deportation, or becoming undocumented
and subject to arrest at any time. A solution proposed by the Malaysian Bar Council to
set out a procedure that will allow migrant workers to stay in the country until their
complaint is resolved and to work during the period that their case is under
consideration. This solution involves the issuance of a Special Pass, followed by a
Visit Pass which permits the holder to work temporarily until the case is completed.
Points for Action: FLA member companies should inform suppliers that terminating
documented migrant workers who file complaints with the Malaysian Government
authorities is not an acceptable practice. FLA companies should also consider setting
up effective outreach and monitoring processes (using the language of migrants6) to
ensure that migrant workers can file complaints with codes of conduct monitors in a
way that is confidential and ensures a timely response. Finally, FLA member
companies should consider undertaking advocacy efforts with the Malaysian
Government to ensure reform of the Special Pass system that makes the process more
6
For FLA member companies with world-wide monitoring programs, this may require setting up an
effective referral system to handle the language issue. For instance, a company sourcing from a factory
in Malaysia that employs workers from Bangladesh might have to send a Hindi language complaint
from those workers to its codes of conduct monitor in Bangladesh for translation.
The MHA also sets out a series of conditions connected to the issuance of work
permits to migrant workers. One of these conditions is an absolute prohibition on
migrant workers joining any sort of association. Employers have interpreted this
provision to mean that migrant workers are forbidden to join unions, and the MHA
has declined repeated appeals by the MTUC to make a judgment on the employers’
interpretation of this MHA policy. The employers have taken the next step to write
the restrictions on association into migrant worker contracts, which contradict these
legal guarantees of freedom of association, and the MHA has taken no steps to
prevent this. The result is the MTUC and other migrant advocates state that they
regularly see language in migrant worker contracts that forbid the worker from
forming associations or other types of labor organizations. Violation of the terms of
the contract is an offense that can be punished by termination – which then in turn
leads to revocation of the migrant’s work permit and initiation of deportation
proceedings. Needless to say, the threat of firing and deportation prompts great fear in
migrant workers who become reluctant to organize efforts among workers for mutual
support and assistance.
This is a clear violation of Article 8 of Employment Act of 1955, which states that no
provision of a service contract may restrict the employee’s right to join and participate
in the activities of a union or associate with others for the purpose of organizing a
trade union.
During the National Consultation on the Protection and Promotion of the Rights of
Migrant Workers, held in Shah Alam on August 13-14, 2008, protection of migrants’
rights to freedom of association in law was publicly reaffirmed by a Deputy
Permanent Secretary of the MHR. However, when asked whether a law or a policy is
considered legally preeminent, the MHR official declined to answer directly and said
only that MHR considered that migrant workers had the right to join unions but that
he could not speak for the MHA. According to the MTUC, Tenaganita and others, the
problem is the MHA is looking the other way when contracts with anti-union
provisions are presented to them.
Points for Action: In cases where documented migrant workers are present in
factories, the FLA member companies should review all migrant worker contracts to
ensure that there are no provisions in the contract that restrict migrant workers’ rights
to freedom of association. If such provisions are found, the FLA member company
should ensure the contract is re-done to eliminate that provision.
Concern: In early 2008, the Government completed a process of amending the TUA
1959 and the IRA 1967 in a number of ways which were vehemently opposed by the
Malaysian labor movement. One of the provisions that has relevance to migrant
workers is a change in the method for determining the legitimacy of a union’s
challenge to an employers’ refusal to recognize the union. Under the old law, officials
were required to use the register of trade union members (which the union is legally
required to keep accurate and up to date).
The new IRA has further weakened union protections by abandoning previous
practice of requiring officials to use the register of trade union members (which is
required by law) to make determinations of the legitimacy of challenges to employers’
refusal to recognize a union. Now the law requires a secret ballot of workers to be
undertaken, in which the union must achieve a majority to win. However, the law fails
to provide adequate safeguards against employer manipulation of the size of the
bargaining unit (through addition of temporary or fixed-term contract workers,
including those who are migrants) for the purposes of the election. Employer
intimidation then is used to either prevent migrant workers from voting or ensuring
they vote against the union – in either case contributing to the same goal of defeating
the union’s effort to prove its representative status to challenge to the employer’s
refusal to recognize the union.
Points for Action: FLA members should consider taking extra precautionary efforts
to ensure a free and fair election in any facility in their supply chain that faces a union
organizing effort. Specifically, monitoring in such situations should focus on
preventing intimidation of migrant workers, and recognize and mitigate the possibility
of the employer seeking to artificially inflate the number of workers empowered to
vote in a poll of workers.
Concern: Migrant worker advocates report that it is common practice for employers
(whether labor recruitment companies or factories where the migrant works) to seize
migrant workers’ passports upon arrival in Malaysia. This practice is illegal under the
Passports Act of 1955, yet according to migrant rights advocates, the Malaysian
Government has never formally sanctioned employers who seize and hold migrant
In March 2007 the Government launched the i-Kad (also informally known as a
“jalan-Kad,” or walking/street card), which is an identification card issued by the
Immigration Department that has a photo and contains biometric information of the
holder. This card is being issued to foreign students, expatriates, and documented
migrant workers, and is supposed to allow for workers to travel in Malaysia safely,
without fear of arrest, since the card identifies them as being legally in the country.
However, there have been significant delays in the issuance of the i-Kad. The
Immigration Department is now targeting to have i-Kads issued to all documented
migrant workers by the end of 2008 in conjunction with the renewal of migrants’
work permits. Migrant advocates are raising concerns that employers may also hold
migrant workers’ i-Kads once those are issued. Despite requirements that the payment
for the i-Kad be borne by the employer, the cost is invariably paid for by the worker
through deductions in their salary.
Points for Action: FLA members should insist that enterprises producing their
products not seize migrant workers’ passports and ensure that all migrant workers
receive their i-Kads when they go for work permit renewal. Monitoring by FLA
member companies should be done to ensure employers allow migrant workers to
hold their own documentation since all non-Malaysians are subject to immediate
arrest by authorities or RELA if they are found without documents.
Concern: Housing conditions are matters in Malaysia that have been largely de-
centralized to the purview of local councils, creating significant difficulties for
effective enforcement of standards for migrant worker accommodation. Despite its
mandate for preservation of public health, NGO and trade union leaders state that the
Ministry of Public Health has done little to address overcrowding and lack of hygiene
in migrant worker accommodation. Migrant workers are required to undergo
mandatory health testing within the first month of arrival in Malaysia, and again when
renewing the work permit after year one and after year two.
Points for Action: FLA member companies should engage the Government of
Malaysia, and the Malaysia Employers Federation (MEF), to revise and promulgate
guidelines that establish clear standards for migrant worker housing. A voluntary
national agreement on guidelines could then be reinforced by FLA member
companies making it compulsory for their suppliers to comply with those guidelines.
Active monitoring would then be required to ensure continued compliance.
7
Tenaganita could cite only one case where a violation of the Passports Act has been taken to court.
This occurred in Penang and the judge’s decision ordered the employer to return the passports, citing
the Passport Act, but declined to take punitive action. Tenaganita is working with the Malaysian Bar
Council to file more test cases against violations of the Passport Act. Malaysia-based diplomats in
Embassies of countries that send migrant workers to Malaysia have been strongly supportive of greater
efforts to prevent the seizure of their nationals’ passports.
Finally, it is worth noting that the situation on migration within the region covered by
the Association of Southeast Asian Nations (ASEAN) is increasingly dynamic, and
Malaysia’s treatment of migrant workers is coming under increasing scrutiny. In
January 2007, the ASEAN leaders adopted the ASEAN Declaration on the Promotion
and Protection of the Rights of Migrant Workers, which sets out for the first time
duties and obligations of labor sending and receiving states in the grouping to protect
migrant workers. Even more importantly, in July 2007, the ASEAN Foreign Ministers
adopted an implementation track mechanism – the ASEAN Committee to Implement
(ACI) the Declaration on the Protection and Promotion of the Rights of Migrant
Workers, composed of a Government focal point from each member nation. The ACI
has been tasked with developing an “Instrument” to be agreed between the ten
ASEAN members on management and protection of migrant workers. This
“Instrument” is called for in the Vientiane Action Program, ASEAN’s current core
activity planning document for the period of 2004-2010. ASEAN has committed to
economic integration of the economies of its ten member countries by 2015 – so this
effort on migrant workers is the leading edge effort to address the labor market
realities which will be engendered by ASEAN economic integration.
Civil society in ASEAN has mobilized to address this challenge as well. In 2005, the
ASEAN Secretary-General tasked the Working Group for an ASEAN Human Rights
Mechanism to take up the challenge of helping develop the above-mentioned
“Instrument” on migrant workers. The Working Group in turn turned this matter over
to its Singapore focal point, which established the Task Force on ASEAN Migrant
Workers. The Task Force is a network of regional trade union organizations and
human rights/migrant workers support NGOs that has conducted national
consultations in seven ASEAN nations (Cambodia, Indonesia, Malaysia, Lao PDR,
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