Chapter 8
JOB ANALYSIS
Job Analysis (JA) is the process of obtaining information about jobs
Immediate Goal of JA: analyze the job not the employee
Ultimate Goal of JA: To improve organizational performance and productivity
Purpose of JA
1. Job Descriptions
2. Job Specifications
The JA Process
Method Sources of Data Conducted by
Questionnaires Employees HR
Interviews Supervisors Outside Consultant
Observations Managers Manager/Supervisor
Logs/Diaries Job Analysts
Types of Job Requirements
1. Job Description the tasks, duties and responsibilities (TDRs) of a job
2. Job Specification knowledge, skills and abilities (KSAs) of the person who will
perform the job
Job Analysis Responsibilities
HR Managers
Coordinates job analysis Completes job analysis
Write job descriptions Review job descriptions
Periodically reviews job descriptions Requests new analyses
Reviews managerial input Uses job analysis info
Seek assistance from outside experts Give assistance to outside experts
Determining Job Requirements
Nature of Job Requirements Basis
Job Analysis Determining job requirements
Job Description Employee orientation, instruction,
disciplinary action
Job Specification Recruitment, Selection, Development
HRM Functions
1. Recruitment: determine recruitment qualifications
2. Selection: provide duties and specifications
3. Performance Appraisal Value: determining training need and develop instructional
Programs
4. Training