SANTA

CRUZ
BICYCLES
Grease Gun Procedure

Copyright Santa Cruz Bicycles 2017

 TABLE OF CONTENTS
SAFETY INSTRUCTIONS................................................................................ 3
ADDING GREASE TO THE LOWER LINK.................................................... 3
INTRODUCTION...........................................................................................................................3
TOOLS AND SUPPLIES...............................................................................................................3
GREASE GUN PROCEDURE.......................................................................... 4
LOWER LINK..................................................................................................................................4
MAINTENANCE SCHEDULE.......................................................................... 8
CLEANING......................................................................................................................................8
WARRANTY........................................................................................................ 9
LIFETIME FRAME AND FORK WARRANTY............................................................................9
LIFETIME BEARING WARRANTY..............................................................................................9
FILE A WARRANTY CLAIM.........................................................................................................9
LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS...............................................................9
ENGLISH

2
SAFETY INSTRUCTIONS
WARNING

Special tools and knowledge are necessary for the service of your bicycle. For your safety, only an authorized
dealer should install, adjust, or service the frame or the components. Special tools and parts may be required to
complete this service. Make sure to set up a maintenance schedule with your dealer to keep your bicycle safe
and performing its best. Consult your dealer if you have any questions or concerns about proper setup and
riding your bike. Stop riding immediately and consult your dealer if you suspect any problems with your bicycle.

For current service instructions, part numbers, and technical information, visit [Link],
Please contact your local Santa Cruz Bicycles® distributor or dealer for questions and orders. Information
contained in this publication is subject to change at any time without prior notice. The appearance of your
product appearance may differ from the images contained in this publication.

Adhere to all torque and sizing specifications for press fits and thread fits. Over-tightening can damage
threads or cause parts to fail. Using the wrong size part can cause parts to fail and may cause a crash,
which can result in serious injury and/or death.

You must register your bicycle in order to make a warranty claim (see the instructions on the Warranty page).

Always wear safety glasses and personal protective equipment, such as latex or nitrile gloves when
servicing Santa Cruz Bicycles products.

ADDING GREASE TO THE LOWER LINK

INTRODUCTION
We recommend bearing adjustment every 50-100 hours of riding, depending on your riding style and
riding conditions. This service applies to MY17 and MY18 Nomad, Bronson, 5010, and Hightower models.

TOOLS AND SUPPLIES

• Safety glasses
• Latex or nitrile gloves
• Grease gun
• Santa Cruz grease or light-viscosity waterproof grease
• 9/16 inch spanner or adjustable wrench
• Slip joint pliers
• Shop rag

ENGLISH

3
 GREASE GUN PROCEDURE
LOWER LINK
1. While using a 9/16 inch spanner or
adjustable wrench to hold the grease gun
nut, use pliers to loosen the knurled cap.

2. Turn the knurled cap counter-clockwise by

hand until it stops.

3. Thread the container of Santa Cruz grease

onto the grease gun.
ENGLISH

4
4. Squeeze the grease gun into a rag until
you see a consistent flow of grease.

5. Use a 6 mm hex wrench to turn the

shock mounting bolt counter-clockwise
to remove it. Remove the shock from the
upper link by hand.

Set a rag beneath the shock to protect

your frame.

ENGLISH

5
 6. Rotate the frame to expose the grease
port of the lower link.

7. With the knurled end loose, firmly press

the grease gun onto the lower link fitting.
Hand-tighten the knurled cap to secure
the grease gun.

8. Squeeze the grease gun until you feel a

change in pressure.
ENGLISH

6
9. Unscrew the knurled cap and remove the
grease gun from the fitting.

10. Use a 6 mm hex wrench to reinstall the

shock bolt and torque to 15.8 N.m
(140 in-lb).

Inspect the bicycle for safe operation

before riding it. Consult your dealer for
more information.

ENGLISH

7
 MAINTENANCE SCHEDULE
Bicycle service requires special knowledge and tools and should be
performed by a professional bicycle mechanic. This user manual is to be used
in conjunction with the manuals supplied by the component manufacturers.
If you did not receive the manual provided by the component manufacturer,
download the materials off the Internet or contact your local dealer. Consult
your local dealer to create a maintenance plan and refer to this Maintenance
Schedule as a guide for frequent inspection, service, and replacement
of parts.

BEFORE EVERY RIDE WEEKLY MONTHLY EVERY 3 MONTHS ANNUALLY

Check the frame and fork for Check that all bolts are Check the shifter and brake Inspect the drivetrain for wear Annual servicing at your
signs of stress: scratches, tightened to proper torque cables for wear dealer: overhaul service
cracks, dents, deformation specifications. Make sure and inspection of frame,
or discoloration. Inspect the to include pedals and any suspension, and all other
chainstay guard and ensure accessories or luggage components. Repair, service,
it is correctly and securely carriers. and/or replace parts
attached as needed

Check that the wheels Check the rims and spokes Check that the bottom Inspect the crank arms Clean and lubricate all parts
are true for damage bracket is tightened to proper and pedals as recommended by your
torque specifications component manufacturer’s
instructions or consult
your dealer
Check the tire pressure Clean the bicycle Check that the headset is Top off grease ports in frame Check for service instructions
adjusted correctly lower links, if applicable and intervals for your frame at
[Link]

Check the brakes, including Check the tires for damage Check that the chain is Check tire sealant levels
brake pads and brake lines and wear tensioned correctly

Check that both wheels are Clean dust seals on Inspect suspension parts
secure suspension for wear

Check that the handlebar and Check the chainstay guard

stem are correctly positioned and bottom bracket guard (if
and inspect for signs of stress: applicable) for wear
scratches, cracks, dents,
deformities, and discoloration

Check that the suspension

settings are at your
preferences

Check that the lighting system

and reflectors are in good
working order

Check that the saddle

and seatpost are correctly
positioned and tightened

Check for smooth

shifting operation

Lubricate the chain

This list provides some guidelines, but is not to be considered a complete inspection. Following these guidelines will help maintain the performance of your
bicycle and prevent more serious problems from arising. It is important to remember that service intervals can vary depending on climate, trail conditions and
riding frequency. For service instructions for your specific components, visit the manufacturer’s website. If you detect any problems with your bike, and you are
not able to repair them, take your bike to your authorized dealer for service.

CLEANING
ENGLISH

Clean your bicycle with a soft, moist cloth and bicycle cleaner or a solution of dish soap and water. Do not
use industrial solvents or harsh chemicals that can damage the paint or moving parts. Do not use high-
8
pressure water. Every three months, clean and polish the frame finish. Some finishes do not require polish.
If you are not certain, consult your retailer.
WARRANTY
LIFETIME FRAME AND FORK WARRANTY
Santa Cruz Bicycles will repair or replace at its option any frame or rigid fork made by Santa Cruz
Bicycles it determines to be defective in materials or workmanship. The warranty will be in effect for
the lifetime of the frame or rigid fork and is available only to the original, registered owner. In order to
confirm that you are the original owner, please register using our Warranty Registration Form at the
time of purchase. Notwithstanding the foregoing, frames purchased prior to May 1, 2015 are covered
under the previously-existing warranty for five years from the original date of purchase.

LIFETIME BEARING WARRANTY

Santa Cruz Bicycles pivot bearings are warranted for life to the original owner of the bike. The return
process is simple: fill out the Warranty Bearing Replacement Form, upload a copy of your purchase
receipt, and we’ll get a new set of bearings out to you within 48 hours!

HANDLEBARS
Santa Cruz carbon handlebars are warranted against defects in materials and workmanship for a
period of five years from the original date of purchase.

NO-FAULT REPLACEMENT
Santa Cruz Bicycles will make replacement frame parts available to the original, registered owner
at a reduced charge in the event of a crash or other non-warranty situation for the life of the bike.

FILE A WARRANTY CLAIM

Something not right? Use our Warranty Claim Form to file a warranty claim. We’ll do everything we
can to get you back to riding as fast as possible.
If you have any other questions, or would like to follow up on a warranty claim, contact our Warranty
Department.

LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS

The sole remedy available under the foregoing express warranty and all implied warranties is the
repair or replacement of defective parts with those of equal or greater value, as determined by
Santa Cruz Bicycles in its sole discretion. The warranty does not cover labor costs, custom finishes,
normal wear and tear, or damage from commercial use. The warranty is void if the part is modified
from its original condition in any manner or used outside normal intended use, as determined by
Santa Cruz Bicycles in its sole discretion. The warranty for damage arising from accidents, crashes
and other impacts is limited to offered replacement at a reduced charge as set forth above.

THE FOREGOING WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY SANTA
CRUZ BICYCLES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL OTHER
EXPRESS AND IMPLIED WARRANTIES (INCLUDING WITHOUT LIMITATION THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SANTA CRUZ
BICYCLES OR ANY OF ITS OWNERS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AGENTS, OR
AFFILIATES (OR ANY OF THEIR RESPECTIVE SUCCESSORS OR ASSIGNS) BE RESPONSIBLE OR
OTHERWISE LIABLE FOR ANY DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
FROM THE PURCHASE, USE, OR OWNERSHIP OF ITS PRODUCTS, INCLUDING WITHOUT
LIMITATION DAMAGES FOR PERSONAL INJURY, PROPERTY DAMAGE, OR ECONOMIC LOSSES,
WHETHER BASED ON CONTRACT, WARRANTY, NEGLIGENCE, PRODUCT LIABILITY, OR ANY
OTHER THEORY.

Some states and countries do not allow some or all of the foregoing exclusions or limitations, so
they may not apply to you. If any portion of the foregoing warranty (or the exclusions or limitations
thereto) is deemed invalid or unenforceable pursuant to applicable law, it shall be deemed modified
so as to be valid and enforceable to the maximum extent consistent with such law. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state and
country to country.

To print the forms mentioned above and to view the most current warranty information please visit
[Link]
ENGLISH

9
 NOTES
ENGLISH

10
This page is intentionally left blank.
 Santa Cruz Bicycles
2841 Mission Street
Santa Cruz, CA. 95060
[Link]

Copyright Santa Cruz Bicycles 2017