DILO Ridealong
Form
Rep Name Date of call
Rep Tenure (years)
Account Name Person Met?
Prospect or Client? Role of Person
Opportunity Size Meeting Number
Pre Call Planning (Did the rep…) Yes No
Use/create a documented Call Plan?
Prepare a Call Plan with specific objectives and outcomes?
Review the Call Plan with their manager beforehand?
Prepare questions for the meeting and develop a compelling agenda?
Possess insightful information on the key decision maker and the business?
Capture/articulate the customer’s value proposition and/or business challenge?
Call Execution (did the rep….) Yes No
Use the approved sales process relative to the sales campaign stage?
Set a tight agenda for the meeting and how time would be spent?
Ask the prospect what they would like to accomplish?
Prepare the economic buyer for the meeting?
Ask key situational questions for information missing from the Call Plan?
Recap current problems identified from prior calls?
Identify current problems with current method?
Explore the impact of problems with or challenges to the client’s business?
Use open-ended questions throughout the discovery process?
Identify the pain for multiple stakeholders?
Move from implicit to explicit needs?
Quantify future potential impact to the business?
Convey credibility throughout the call?
Close for next steps?
What are next steps?
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DILO Ridealong
Form
Describe the Account Executives Relationship w/the contact:
Any buyer steps, evaluation or exit criteria exhibited?
What job aids, resources, forms, etc were used?
Notes:
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DILO Ridealong
Form