Process: 10.

0 Quality Assurance Process Description:

The ADSNI Quality Team facilitates a disciplined approach to ensuring the quality of its products and services. This is

Production Engineering

R&D ( Body, Engine,

accomplished through the use of tools such as thorough process documentation, supplier APQP, the product development

Sales, Marketing &

Planning, business

Quality Assurance
process, error proofing and built in quality. Through customer feedback, warranty data, and lessons learned; continuous
Functional

Manufacturing
improvement is developed throughout the lifecycle.

Maintenance
Responsibility

Purchasing

HR/GA/ IT

Material )
support
PPC
IMS

Primary owner

Secondary support

Input data / information Output data / information

- Products

Ra
- Specifications

w
- Process Controls
- Customer Expectations
Ma
- Control Plans

ter
- Raw Materials - Gages

ial
- Purchased Components - Error Proofing devices
- ISO/TS Requirements - Built in Quality
Continuous Improvement - Standard work
- Manufacturing Processes - Containment
- Training / Experience - Boundary Samples
- Procedures Robust Design Final Test - Data and Records
Robust Press shop Sub-Assembly Finished - Processes / methods
- Application of product
Design Control
Assembly & Package - PFMEA / PFD
- Economics Change ED coating Product
- Structured Problem Solving Techniques
Delivery
ts
on d
m p se
en
Co rcha
Pu

Customer Feedback, Warranty Data, Lesson Learned, Continuous Improvement, Problem Solving

Reference Documentation Resources / Material / Equipment Process Objective Measures / Metrics

- 10 series procedures and forms - Knowledge and experience - World Class Quality - Warranty Data
- AIAG requirements, processes and procedures - Recognized as our customer's best supplier - QPCR
- ISO/TS 16949 requirements - Customer satisfaction - Scorecards
- Customer Specific requirements - PPM, COPQ
- Scrap
- Informal complaints
- formal complaints
- Test results

Revised: 02-June-2017