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Westin Hotel

Westin Hotel Description

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0% found this document useful (0 votes)
242 views25 pages

Westin Hotel

Westin Hotel Description

Uploaded by

Ani Bh's
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • Introduction
  • Highlights
  • Hotel Details
  • Services
  • Infrastructure
  • Hotel Policies

INDEX

[Link]. Topic Page No.

1 Introduction 2-3

2 Highlights 4-5

3 Hotel Details 6-7

4 Services 8-16

5 Infrastructure 17-19

6 Hotel Policies 20-25

1
INTRODUCTION

Situated in Koregaon Park along the Mula Mutha River, The Westin Pune features 6

food and beverages venue, an outdoor swimming pool and a fitness centre. It provides free

parking on-site. Lohegaon Airport is conveniently 4 km away.

Offering views of the garden, the spacious air-conditioned rooms are equipped with a

personal safe, ironing facilities and a flat-screen TV with DVD player. En suite bathrooms

come with a hairdryer, bathtub, bathrobes and free toiletries.

The Westin Pune operates a 24-hour front desk that can assist with luggage storage, laundry

and car rental services. Guests may also approach the tour desk for sightseeing and travel

arrangements, or indulge in a pampering massage at the spa. Meeting/banqueting facilities

and a business centre is provided.

The stylish Indian Restaurant Kangan boasts an open-concept tandoor kitchen and serves

delectable North-West Frontier cuisine. The Italian restaurant Prego Restaurant offers

authentic delights. A pastry shop Daily Treats with a sandwich bar is also available. Seasonal

Tastes, the all-day dining venue, offers a buffet spread along with innovative and interactive

live [Link] can also enjoy meals in private with room service.

2
The property is just 3 km from the famous landmark of Aga Khan's Palace. The Tribal

Museum is 4 km away, while Shivajinagar Railway Station is within a 7 km radius. Pune

Airport is 3 km from The Westin Pune Koregaon Park.

This property also has one of the best-rated locations in Pune! Guests are happier about it

compared to other properties in the area.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

This property is also rated for the best value in Pune! Guests are getting more for their money

when compared to other properties in this city.

3
HIGHLIGHTS

Dining experience at The Westin Pune Koregaon Park is as award winning as the recognition

that the restaurants have gained over the years. A fine bouquet of Italian, Asian, International,

North West Frontier and Awadhi cuisine from India, the dining venues offer its guests a

gustation to suit their palate.

The three specialty restaurants, a deli shop, a lounge and a party destination together behold a

myriad of cultural and culinary treasure.

Seasonal Tastes offers all day dining choices from breakfast to midnight buffet as well as the

Sunday Bubbalicious Brunch.

Kangan, the chic Indian restaurant is famously known for its North West Frontier dining

apart from the culinary promotions it hosts from across India.

The House Of Medici at The Westin Pune Koregaon Park perfectly amalgamates the

exuberant and majestic ambience, resonating the aura of renaissance architectural design with

a contemporary flare. It features world class cuisine paired with an array of tantalizing

cocktails. Signature Heavenly Spa by Westin allows its guests to renew their spirits by

restoring the body and expanding the mind. A haven for rejuvenation and invigorating calm

the intimate setting offers six treatments rooms including a couple spa suite. The treatment

suite, Escape offers more space for your own personal retreat, or for you and a friend to share

a treasured moment. Follow this spectacular experience with spa cuisine to elevate your every

sense. Achieve serenity via steam, shower, relaxation area, music and refreshments, all in the

privacy of your treatment alcove.

4
Using only the finest botanical ingredients, the spa menu features an elaborate selection of

massage therapies, facials, body scrubs and body wraps as well as signature packages

designed for couples. The experience begins with a special pre-treatment ritual. For

nourishment pre or post-treatment, on offer is a healthy herbal tea or dark chocolate as well

as renewing elixirs made with the best natural ingredients.

Scheduling of appointments 24 hours in advance to ensure preferred treatment or therapist is

available is highly encouraged. Bookings made on the day of service and walk-in

appointments are always welcome, based upon availability.

If you must cancel or reschedule, please provide a minimum of four hours' notice. As a

courtesy to other guests, appointments will be automatically cancelled ten minutes after

scheduled time and charged in full. Reservations guaranteed for you, require full payment

with less than a four-hour notification of cancellation or rescheduling; or for a no-show,

missed appointment, or late arrival. Please be known that a late arrival for an appointment

may require a shortened length of the treatment, with full charges applied, to avoid

inconvenience for other guests.

Cellular phone and pager use is prohibited within the spa premises.

Spa hosts are trained in the correct usage of all our facilities and equipments. Kindly inquire

with them in case of any particular support you might require. Usage of spa services is

restricted to individuals who agree to abide by the rules and regulations in place. All guests

must agree to sign the waiver form provided by the spa host.

5
HOTEL DETAILS

6
Meetings are an opportunity to connect with colleagues and explore new ideas. When you

hold your meetings at Westin, we help to avoid any distractions, so your group can focus on

the business at hand for an effective and successful session.

The spacious 1,470 square metres of meeting space with eight meeting rooms will transform

your meeting or conference into a remarkable experience. All meeting rooms feature the

latest audiovisual technology as well as wireless high speed Internet Access. Westin Clutter-

Free Meetings help planners stay organized and productive with an open room design,

socially conscious amenities and delicious SuperFoodsRx menu choices to keep minds sharp

and well nourished. Streamlined stations provide notepads, pens and beverages to keep

everyone's individual work area neat and clear. Feel good about Westin meetings with

energy-saving "Green" features, such as energy-efficient light bulbs, double-sized meeting

pads and water pitchers to replace water bottles, reducing waste.

Whether you are hosting 25 friends or a 1,000 attendee conference, our meeting specialists

will assist you with every detail. As part of the Starwood family of hotels and resorts, Westin

offers a variety of innovative tools to help you book meetings with ease.

7
SERVICES

At The Westin Pune Koregaon Park, we endeavor that you leave feeling better than when you

arrived and we strive to develop experiences with our customized menus, the Heavenly Bed

and wellness butlers that help you be at your best in body, mind and spirit. Indulge in any of

our special offer packages and return refreshed and renewed

EASTER WEEKEND

Experience an exciting Easter at The Westin Pune Koregaon Park

 Complimentary breakfast at Seasonal Tastes

 1 Major meal

 20% off on Brunch

 Easter amenities, chocolates, eggs

 Complimentary transportation to the closest church in the city

Deluxe Room:

(185 rooms)

441 Square Feet / 41 Square Meters

Deluxe Guest Rooms comprise 41 square metres of personal space featuring a fresh celadon-

centred palette and views overlooking the green city and Mula Mutha River. The décor is

designed to soothe with wall-to-wall carpet and upholstery in subtle, earthy tones, plus

refreshing artwork and carefully chosen lighting that can be adjusted to suit your mood. The

8
pure-white Westin Heavenly Bed with 250-thread-count sheets and a fluffy polyfill duvet,

along with five dreamy pillows, makes every night a dream experience.

The room's furnishings include an inviting light green couch perfect for reading, a coffee

table, and a 40" LCD TV, as well as a moveable work desk with table lamp, dual-line

telephone, and wireless or cable internet services for your business needs. A refreshment

centre offers coffee and tea-making facilities so that guests can enjoy a warm beverage in the

comfort and privacy of their own guest room.

The luxurious bathroom, separated by a glass wall with motorised curtain for added privacy,

features a rainforest shower plus a stand-alone bathtub, along with bathrobes and slippers to

climb into after a long soak. The vanity station is also equipped with a self-lit shaving mirror,

and Heavenly® Bath amenities make every bath experience a renewing one.

9
Westin Executive Club Rooms:

(75 rooms)

441-592 Square Feet / 41-55 Square Meters

Westin Executive Club Rooms offer relaxing space on the hotel's fourth floor, with pleasing

views of the green city and meandering Mula Mutha River. Adjust the lighting however you

wish in this stylish space featuring wall-to-wall carpeting, refreshing artwork, and upholstery

in the natural hues of beige and soothing celadon. The Westin Heavenly Bed beckons with its

pure white ensemble of soft, 250-thread-count sheets, a fluffy polyfill duvet, and five dreamy

pillows.

Wake up to a sumptuous rainforest shower, or soak at day’s end in the bathroom’s stand-

alone bathtub. The glassed-in bathroom with vanity station is also equipped with a self-lit

shaving mirror, Westin Heavenly® Bath amenities, and bathrobes and slippers for a spa-like

feeling.

The Westin Executive Club Room features a moveable work desk along with a table lamp for

your optimal comfort during productive times, and a dual-line telephone plus wireless and

cable Internet services add to the convenience. This plan includes a comfortable couch, a

coffee table, and a 40” LCD TV for downtime, as well as a refreshment centre with coffee

and tea-making facilities. (41 square metres)

All Executive Level guests enjoy exclusive access to the Westin Executive Club Lounge,

offering tea and coffee service throughout the day along with fresh fruits and cookies. Also

served in the lounge are a morning continental breakfast, evening cocktails with canapés, and

selection of other hot and cold snacks. The attached private meeting room can seat up to eight

people, if available; use is free of charge for up to one hour per stay.

10
Stay connected with the complimentary High Speed Internet Access, both wired and wireless,

from the comfort of your room or in the Executive Club Lounge. All Executive Club floor

guests receive courtesy airport transfers to and from the hotel in a private car.

All Executive Level guests enjoy exclusive access to the Westin Executive Club Lounge,

offering tea and coffee service throughout the day along with fresh fruits and cookies. Also

served in the lounge are a morning continental breakfast, evening cocktails with canapés, and

selection of other hot and cold snacks. The attached private meeting room can seat up to eight

people, if available; use is free of charge for up to one hour per stay.

11
Stay connected with the complimentary High Speed Internet Access, both wired and wireless,

from the comfort of your room or in the Executive Club Lounge. All Executive Club floor

guests receive courtesy airport transfers to and from the hotel in a private car.

Club Suites:

(16 suites)

861-1,292 Square Feet / 80-120 Square Meters

Club Suites at The Westin Pune Koregaon Park offer ample room in which to entertain, be

productive, or simply enjoy the surroundings. Decorated in a lovely celadon and beige palette

with contemporary furnishings, these suites feature an attached terrace that allows guests to

take in the fresh air while admiring the impressive city and river view. With 250-thread-count

sheets and five plush pillows, the Heavenly® Bed promises utter relaxation.

Behind a stylish glass wall divide, our Club Terrace Suite's contemporary bathroom includes

a rainforest shower and stand-alone tub, plus bathrobes and slippers. A motorised curtain can

be drawn for added privacy. The vanity station is equipped with a self-lit shaving mirror, and

Heavenly Bath amenities make the bath experience a renewing one.

The Club Terrace Suite offers a living room with plenty of space in which to host a small

meeting, entertain, or dine at a table for four in the privacy of your guest room. Every Club

Suite's sitting area is furnished with a Bose Wave Radio, a comfortable couch with

luxuriously covered throw pillows, a coffee table and 42” LCD TV, plus a moveable work

desk with table lamp, dual-line phone line, and complimentary wireless and cable High Speed

Internet Access to help you work efficiently. A refreshment centre with coffee and tea-

making facilities allows for relaxed mornings.

12
In our three-window Club Penthouse Suite, guests will find all of our exceptional amenities

plus a well-appointed living area with a 42” TV and Bose 3-2-1 Lifestyle System, a private

dining area for leisurely meals, and an sizeable walk-in closet so that you can fully unpack

and focus on the activity at hand, whether it is work or relaxation. (120 square metres)

The Club Terrace and Club Penthouse suites entitle guests to use of the stylish Westin

Executive Club Lounge, offering all-day tea and coffee service along with fresh fruits &

cookies, morning continental breakfast, and evening cocktails with canapés, plus a selection

of hot & cold snacks. The attached private meeting room seats eight, subject to availability;

guests enjoy one hour's usage, free of charge, during each visit. Stay connected with the

complimentary High Speed Internet Access, both wired and wireless, available in your room

or in the Club Lounge.

All Club Suites include courtesy airport transfers to and from the hotel in a private car.

13
Club Presidential Suite:

(1 suite)

2,583 Square Feet / 240 Square Meters

Escape to our elegant, 240-square-metre Club Presidential Suite at The Westin Pune

Koregaon Park, a roomy retreat overlooking the city’s green treetops and attractive Mula

Mutha River, in which guests can seek respite from the day-to-day or savour a quiet evening

in this sophisticated haven.

This six-bay, top-level suite offers an ample formal living room with 42” LCD TV, a dining

room to seat eight, a private study, and an informal living area attached to a kitchen. The

décor includes soft wall-to-wall carpet and sumptuous fabrics in a fresh natural palette, for a

pleasant harmony throughout. Rooms are accented by unique artwork as well as lighting that

is adaptable to any ambience. An oversized marble bathroom with glass wall comes equipped

with a Jacuzzi for relieving soaks, while a walk-in wardrobe offers the convenience of extra

stowing space.

The master bedroom provides a sanctuary both day and night with its tastefully-appointed

relaxation area as well private workout and spa treatment rooms. After a full day, slip into the

sumptuous Heavenly® Bed with stylish pure-white bedding, 250-thread-count sheets, a plush

polyfill duvet, and five lofty pillows, ensuring restorative sleep.

Club Presidential Suite guests also enjoy access to the Westin Executive Club Lounge,

offering all-day tea and coffee service along with fresh fruits & cookies, morning continental

breakfast, and evening cocktails with canapés and selection of hot & cold snacks. An attached

private meeting room can seat eight people when available; the room may be used free of

14
charge for one hour per stay. Stay connected with the complimentary High Speed Internet

Access, wired or wireless, from the comfort of your room or in the Club Lounge.

Club Presidential Suite guests are provided with courtesy airport transfers to and from the

hotel in a luxury vehicle.

 36/3-B Koregaon Park Annexe,

Mundhwa Road, Ghorpadi

Pune, Maharashtra, 411001

India

15
16
INFRASTRUCTURE

Meetings & Events

Number of Guest Rooms: 277 | Number of Meeting Spaces: 8

Largest Meeting Space: 7,750 sq ft (720 sq m)

INSPIRATION I & II - THEATER STYLE

Our 1,470 square metres of meeting space with eight function rooms will transform your

meeting or event into something truly remarkable.

The Westin Pune Koregaon Park’s unique blend of personal and instinctive service, custom-

designed menus, and the latest meetings technology will provide everything you need for a

memorable event. Eight flexible function rooms—including 1,050 square metres of refined

special-event space—guarantee an energised and inspired meeting, conference, wedding, or

gala social function. All rooms feature the latest in audiovisual technology as well as wireless

and High Speed Internet Access. Spanning more than 3,250 square metres, our green space

comprises unique venues for appreciating nature and staging elaborate corporate and social

gatherings of up to 2,000 people.

A dedicated meeting and banquet floor houses our Business Centre as well as offering

wireless High Speed Internet Access throughout. With state-of-the-art videoconferencing

features and services available in every meeting venue, all events can be tailored to your

specific needs. Our wedding specialist is available to help as you begin crafting your perfect

day, and our experienced and professional Catering Sales Manager will ensure that each

event meets your wishes and is a success.

17
Venues

Number of Guest Rooms: 277 | Number of Meeting Spaces: 8

Largest Meeting Space: 7,750 sq ft (720 sq m)

The stunning Inspirations Hall is our largest venue, comprising 720 square metres with a

clear ceiling height of six metres throughout. The hall features sky hooks for ambient

lighting, decorations, and sound installations, as well as a drop-down screen and ceiling-

mounted LCD Projectors.

The room’s tasteful décor includes wood-paneled and fabric-covered walls in addition to

attractive furnishings. All audiovisual equipment is controlled via a console. The space is

divisible into three equal rooms of 240 square metres each, and sound-proof service doors

plus sound-proof partitions are designed to ensure uninterrupted meetings.

Featuring lovely natural lighting, the 330-square-metre pre-function area is a perfect space

for buffets or themed breaks.

Our more intimate meeting rooms include four signature venues: Refresh, Renew, Recharge,

and Revel. All of these spaces are 60 square metres and combine the latest in audiovisual

technology and video conferencing with superior services, making them ideal venues for your

business meetings and events.

A refined space, Revel converts into a bridal room in the evening, with all facilities and

services to assist the bride in preparing for the big event.

The hotel also offers an outdoor “environmental” deck overlooking the city as well as

18
expansive segments of greenery, allowing for a refreshing meeting break or lovely pre- or

post-function reception.

Spanning more than 3,250 square metres, our green space comprises unique venues for

appreciating nature and staging elaborate corporate and social gatherings of up to 2,000

people.

Event Services

Number of Guest Rooms: 277 | Number of Meeting Spaces: 8

Largest Meeting Space: 7,750 sq ft (720 sq m)

A convention services staff is prepared to aid in all of your audiovisual needs with state-of-

the-art equipment and production services. Meeting rooms feature motorised projectors

mounted from the ceiling to suit your ideal arrangement, while Wi-Fi connectivity and the

latest videoconferencing facilities ensure that your meeting will be both efficient and

impressive.

Westin Executive Club Lounge

Executive Club floor guests enjoy exclusive access to the Westin Executive Club Lounge, an

elegant space offering all-day tea and coffee service along with hors d’oeuvres. Also served

in the lounge are continental breakfast, evening cocktails with canapés from 6pm to 8pm, and

a selection of other hot and cold snacks. The attached private meeting room can seat up to

eight people if available; use is free of charge for up to two hours per stay.

Stay connected with complimentary High Speed Internet Access, both wired and wireless, in

the Executive Club Lounge. All Executive Club floor guests receive courtesy airport transfers

to and from the hotel in a private car.

19
HOTEL POLICIES

Alcohol Policy

The hotel prohibits the consumption of alcohol in public areas, besides those designated in

conjunction with local law. Alcohol will not be served to guests under the age of 21 years.

Alcohol brought from outside may only be consumed by guests in the privacy of their own

rooms. Dry days as observed by the local law shall be adhered to by the hotel. For meetings

and events, separate licences may be required for the serving of alcohol.

Baby-sitting / Child Care Policy

The hotel does not provide child minding or child care services. However:

 The hotel will assist guests in locating an independent third party service provider for the

same. The hotel will not be liable or responsible for the services rendered by the third party.

 Westin Kids Club® as operated by the hotel is a daycare facility for children between the

ages of four and twelve years. Usage of this service requires a signed child care waiver.

20
Cheque Acceptance Policy

The hotel will not accept any personal cheques unless prior approved by the management has

been arranged. Demand Drafts and Banker's Cheques are the only acceptable negotiable

instruments.

A valid PAN Card has to be presented along with any cash payments above INR 25000.

Currency Policy

Please note that all prices are quoted in Rupees (INR), do not include taxes or gratuities, and

may be subject to change.

Our foreign exchange services are only extended for in-house guests who have provided valid

passport details. For exchange of currency more than a $500 USD equivalent, a photocopy of

the guest's tourist visa and passport will be required.

Early Departure Policy

Guests will be asked to confirm their departure date upon check-in. If the rate plan permits,

guests may be able to change their departure date without penalty on the day of arrival.

Guests departing prior to the date confirmed at check-in may be charged an early departure

fee.

21
Facility Use Policy

Use of recreational facilities, such as the pool, gym, squash courts, and spa, is governed by

minimum age requirements. As a general guideline, these services can only be used or

requested by adults of 21 years and above. Please contact the hotel directly for more

information.

Gift Certificate Acceptance Policy

All services as mentioned in the gift certificate will be rendered subject to availability; prior

reservation and confirmation; presentation of the original gift certificate prior to availing of

the service; and presence of the certificate owner with valid proof of identification. Any

services provided apart from the ones mentioned on the certificate will be charged as

applicable and must be paid for prior to departure. Gift Certificates cannot be combined with

any other promotion, discount offer, or limited period benefits.

Meeting Room Policy

Prior reservations are required for any meeting or event. A contract must be signed and

accepted; thereafter, any cancellation will be subject to the applicable cancellation fees as per

the relevant policy.

 For a cancellation of less than 30 days prior to commencement of the function, a charge of

100% of the expected bill will be incurred. For a cancellation between 30 and 60 days prior to

the event, a 50% charge is incurred, and for a cancellation made within 60 to 90 days prior to

the event, a 25% charge is incurred.

22
 If an event is scheduled within 30 days, a payment must be received within four days of

signing of the contract. However, a grace period of 48 hours for cancellation is allowed. Any

cancellation thereafter will levy 100% of the expected bill.

Damages if any to hotel property arising out of the use of the venue will be charged as per

hotel policy.

Occupancy Policy

The number of guests occupying the room will be same as that at the time of registration. In

the event of changes to the number of guests, the hotel must be notified. If applicable, any

addition or reduction of charge due to this change will be applied by the hotel.

Admittance Policy

The hotel reserves the right to deny admittance on its premises. This includes the right to

decline guest or vehicle entry, staging of events and functions, inbound material, as well as

other items or materials in light of security considerations, local law, and hotel policy.

Parking Policy

Valet parking is available free of charge for all in-house and visiting guests. Parking is at

owners' risk. Overnight parking is available only for in-house guests after stipulated security

checks. The hotel is not liable in the case of theft of or damage to any parked vehicle(s).

Pet Policy

The hotel does not allow pets on the premises.

23
Privacy Policy

For guest security reasons, all rooms will be serviced once every 24 hours for occupation and

usage. Duplicate keys to the guest room will not be issued without the presence of the

registered guest, and only after presentation of valid photo ID.

Group Reservation Policy

For confirmation of group and convention reservations, an advance deposit for the minimum

guaranteed attendees for an event or the minimum room nights must be paid at least 15 days

prior to the event or first arrival. Please see "Terms & Details" when acknowledging/signing

the letter of agreement.

Restaurant Policy

We recommend prior reservations be made at all restaurants and bars to ensure timely

seating. The hotel reserves authority to grant admission to all restaurants and bars.

24
Security Policy

The Westin Pune Koregaon Park will follow necessary protocols to help ensure our guests'

security:

 All guest and visiting guest cars will be stopped and screened, including a check of the boot

space as well as an under-carriage inspection. Please refer to our parking policy for more on

parking and valet-related rules.

 Under certain high-alert circumstances, physical frisking and patting down may be employed

by hotel security.

 No unauthorised visitors will be allowed on guest floors. No visitors are allowed on guest

room floors beyond 9pm.

 Commercial escorts are not allowed at the hotel, and legal action may be taken in such cases.

 The hotel reserves the right to place a lien on guest baggage in the event of non-payment for

services availed.

 Under high alert circumstances, the hotel may deploy canine units strictly as a security

measure, if necessary.

Smoking Policy

Smoking is allowed in designated smoking areas and identified smoking floors only. Sale of

tobacco to minors under the age of 18 is not permitted.

25

1 
 
INDEX 
 
Sr.No. 
Topic 
Page No. 
1 
Introduction 
2-3 
2 
Highlights 
4-5 
3 
Hotel Details 
6-7 
4 
Services 
8-16 
5
2 
 
INTRODUCTION 
 
Situated in Koregaon Park along the Mula Mutha River, The Westin Pune features 6 
food and beverages ven
3 
 
The property is just 3 km from the famous landmark of Aga Khan's Palace. The Tribal 
Museum is 4 km away, while Shivajin
4 
 
HIGHLIGHTS 
Dining experience at The Westin Pune Koregaon Park is as award winning as the recognition 
that the restaura
5 
 
Using only the finest botanical ingredients, the spa menu features an elaborate selection of 
massage therapies, facials
6 
 
HOTEL DETAILS
7 
 
 
 
Meetings are an opportunity to connect with colleagues and explore new ideas. When you 
hold your meetings at Westin
8 
 
SERVICES 
 
At The Westin Pune Koregaon Park, we endeavor that you leave feeling better than when you 
arrived and we st
9 
 
pure-white Westin Heavenly Bed with 250-thread-count sheets and a fluffy polyfill duvet, 
along with five dreamy pillows
10 
 
Westin Executive Club Rooms: 
 (75 rooms) 
441-592 Square Feet / 41-55 Square Meters 
Westin Executive Club Rooms offer

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