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Car Consumer Behavior Questionnaire

This document contains a 27-question survey about car consumer behavior. It collects demographic information like gender, age, income level, and asks questions to understand factors influencing car purchase decisions, brand loyalty, how cars are viewed as a status symbol or fashion item, budget, preferred vehicle type, and payment methods.
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0% found this document useful (0 votes)
36 views6 pages

Car Consumer Behavior Questionnaire

This document contains a 27-question survey about car consumer behavior. It collects demographic information like gender, age, income level, and asks questions to understand factors influencing car purchase decisions, brand loyalty, how cars are viewed as a status symbol or fashion item, budget, preferred vehicle type, and payment methods.
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Questionnaire for Car Consumer Behavior

1. What is your Gender?


Male
Female

2. How old are you?


20-22
23-25
26-27
28-30

3. What is your marital status?


Single
Married
Engaged
Divorced
Others

4. What is your monthly income?


Below 20000 Rs.
20k-50k Rs.
50k-80k Rs.
80k-100k Rs.
100k-150 Rs.
More than 150k Rs.

5. What is your current occupation?


Student
Employed part time
Employed full time
Unemployment
Retired
Others
6. What is current educational level?
Under high /technical/professional school
College/university
Post graduate
Above postgraduate

7. You are form which city


______________________________

8. Do you own a car? (If there are more than two cars, please record the first one)
Yes, registered under my name/my family name
Yes, registered under my company’s name
No, I don’t have a car currently Skip to Q15

9. which of the following procedures did you participate in the process of purchase and brand
choice? (More than one answer )*
Purchase decision of a new car
Decision of the budget
Initial choices of brands and models
Contact car dealers
Collecting information about the brands and models
Visit dealers
Test drive
Price barging
Final decision on maker and model

10. Who used the car most?


Myself
My husband/wife
My parents
Other family members
Other people in the company or friends
Others
11. How long did you collect pre-purchase information? *
Less than 2 weeks
2 weeks-1 month
1 month-3 month
3 month-6 month
more than 6 month

12. How many times did you contacted/visited the dealers?


Under 2 times
3 to 5 times
6 to 8 times
More than 8 times

13. What about your satisfaction about your current car? *


Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied

14. What is the usage of your car per day?


less than 5 Kms
5-15 Kms
15-25 Kms
More than 25 Kms

15. Suppose you are going to buy a car for your private use. Among the following factors, which
one matches you most.
Very Not Very
Neutral Important
unimportant important Important
Brand
Price
Safety
Speed
Performance
Technology
Color
Size
Equipment and Interior
Exterior Design
Interior Design
Resale value

16. Choose follow purchasing sources which you will use for purchasing the car. (More than one
choice)
Brochure
Dealer sales staff
Car magazines
Friends and family members
Newspaper advertising
TV advertising or Internet
Car shows

17. Who will influence you when you buy or want to buy a car? *
Friends/family
Brand representative (celebrity)
Make my own choice
Seller
Advertisement

18. To what extent do you discuss with your family and friends about purchasing a car?
Never
Sometimes
Regularly
Often
19. Do you prefer to buy a new car or second-hand car? *
new
Second hand

20. To what extent do you see the car only as transport tool*
Strongly disagree
Disagree
Neutral
Agree
Strongly agree

21. Do you see the car as a fashion item?


Strongly disagree
Disagree
Neutral
Agree
Strongly agree

22. How much you want to spend for purchasing your car? (excluding any other fees, such as
tax, insurance, plate fee
below 3 Lacs
3 Lacs- 6 Lacs
6 Lacs- 10 Lacs
10 Lacs- 15 Lacs
15 Lacs- 25 Lacs
More Than 25 Lacs

23. According to the following choice, which kind of car do you prefer? *
Micro car
Super mini/ Subcompact car
Small family car/ Compact car
Large family car/mid-size car
Full-size car/ Large car
Sport cars and grand car
Convertible
Off-roaders
Others

24. To what extent, you *


Not at all
A little loyal
quite a bit loyal
very loyal

25. To what extent, do you think purchasing a car can raise your social status? *
Strongly disagree
Disagree
Neutral
Agree
Strongly agree

26. To what extent, do you care other people see what car you are using when you go out? *
Strongly do not care
Care
Neutral
do not care
strongly care

27. Who would pay for your car? *


Pay by own self
Share with parents/other people
Parents pay for the car
Others

28. What kind of payment would you prefer to adapt? *


Cash account
Installment
Loan
Others

Common questions

Powered by AI

The document specifies several car types like 'Micro car,' 'Subcompact car,' and 'Sport cars' among others, underlining consumer preferences for varied car styles. Preferences could be influenced by personal lifestyle, budget, family needs, or even social status aspirations. For example, family size might necessitate large family cars, whereas personal style might direct an individual towards sport or convertible cars, reflecting personal priorities and practicality needs .

Consumer expenditure willingness is categorized into distinct spending brackets, reflecting varied financial commitments and preferences. The document presents ranges from 'Below 3 Lacs' to 'More Than 25 Lacs,' indicating consumers' economic capacity and willingness to invest in vehicles. The data imply trends where a significant group likely prefers affordable options, while others are inclined towards more expensive, potentially luxury vehicles, reflecting diverse purchasing power and priorities .

Consumers currently owning cars engage in various pre-purchase activities, with the document noting actions like visiting dealers and collecting information. The correlation is seen in the extent and duration of information collection and dealer visits, influenced by ownership experience. Those owning cars may have more established patterns in these behaviors, potentially seeking more detailed information or engaging in longer decision-making processes compared to first-time buyers .

Consumer loyalty is recognized in the document as having varying degrees, from 'Not at all' to 'Very loyal.' This suggests that loyalty could significantly affect purchasing behavior, possibly influencing repeat purchases or brand choices. Loyal consumers might overlook price and favor previously satisfactory brands, while less loyal consumers might frequently switch brands for better deals or new experiences .

Social influence plays a notable role in car purchasing decisions, as highlighted by respondents who indicate the extent to which their decisions are influenced by Friends/Family, Brand representatives (celebrities), and Advertisements. The document suggests that while some consumers make independent choices, others are swayed by discussions and opinions within their social circles, and the presence of endorsements may further impact their decisions .

The document suggests that consumers have varied perceptions about cars as fashion items, with responses ranging from 'Strongly disagree' to 'Strongly agree.' This indicates that while some consumers purchase cars purely as transportation tools, others see them as fashion statements, influencing their choice of brand, model, and specifications. The understanding of this perception can affect marketing strategies, with luxury and high-design brands potentially appealing more to those who view cars as fashion items .

The document identifies several factors critical in consumers' car purchasing decisions, such as Brand, Price, Safety, Speed, Performance, Technology, Color, Size, Equipment, and Interior/Exterior Design. These factors are ranked by consumers in levels of importance, ranging from 'Very unimportant' to 'Very Important.' Among these, practical aspects like Safety and Performance may often be prioritized over design and technology, depending on individual consumer values and needs .

The document discusses payment preferences like 'Cash,' 'Installment,' and 'Loan,' highlighting how financial resources influence these choices. Limited immediate financial resources may lead consumers to prefer installment or loan options, whereas those with substantial savings or higher income levels might opt for outright cash payment to avoid interest or finance charges, indicating a direct impact of personal finances on payment decisions .

The document outlines demographic factors such as marital status and income level, which could significantly influence car ownership and purchasing decisions. Married or engaged individuals may prioritize family vehicles or larger cars, while single individuals might prefer smaller or sportier models. Similarly, higher income levels allow for a broader choice spectrum, from budget to luxury vehicles, with increased spending flexibility and preferences for features and models that align with their lifestyle or status aspirations .

The document highlights distinct consumer priorities like safety and performance, ranking them from 'Very unimportant' to 'Very Important.' These priorities significantly shape decision-making, where consumers prioritize these factors over others like color or size, particularly when choosing family or long-haul vehicles. This suggests that safety and performance are critical for a substantial segment of consumers, potentially guiding them towards specific brands or models lauded for these attributes .

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