Second Year Elective Courses List
Second Year Elective Courses List
• Equity Research
Taxation
• DBMS
• Explain the basic concepts in databases and the benefits of
databases to organizations.
• Describe the components and functions of DBMS.
• Design databases using E-R data models.
• Transform database schema into normalized designs.
• Normalization and various form of normalization.
• Query databases using SQL & Pl/SQL.
• Perform backup & recovery
• Design and implement database applications.
• Troubleshooting, performance tuning of database.
• Get hands on experience working on a simple project on Oracle 11g.
• ERP
• Definition of ERP
• Evolution of ERP evolution
• Reasons for Growth of ERP market
• ERP adoption Model
• Critical Success Factors for ERP implementation
• Advantages of ERP
• Why ERP implementations fail?
• Building Business Models
• ERP project life cycle
• Pre-implementation stage, post implementation stage
• Need Analysis
• Feasibility Analysis
• Gap analysis
• Introduction to Architecture
• Client-Server Computing Architecture
• Evolution of Business Processes, Organizational Structure & IT
Architecture
• BIDM
• Introduction to BI Foundation Concepts
• Architecture of BI systems
• Data Warehousing & Data Mining and Techniques
• OLAP , Business Intelligence System & Software
• Data Mining techniques : Decision tress, Neural Networks, Nearest
Neighbors and Clustering, Market Basket Analysis
• Knowledge Based Systems:
• Hands on sessions on XL Miner and MS Excel
• Data Visualisation- Dashboards etc
• Data Visualisation Tools - XCelsius
• TELECOM MANAGEMENT IN BUSINESS
• Quality Assurance in telecom
• Telecom service costing
• Project management in telecom
• Role of telecommunication service provider, growth markets and
technologies, functional specialization
• Predicting future trends in telecom, comprehensive analysis of
current situation
• Brand management and marketing in telecom
• Innovating telecom technology and implementing it to suit Indian
market condition
• Operation and marketing of modern telecom organization
• E-business
• Difference business dimensions such as customer perspective
• Competitiveness of Indian telecom sector
• Role of telecom service provider
• E-Business Strategy
• History of Web Analytics-Challenges, Traditional Web Analytics,
Strategic Approach for Web Analytics
• Data Collection-Clickstream Data, Outcomes Data, Research
Data, Competitive Data
• Customer Centricity-Lab Usability Testing, Heuristic Evaluation,
Site Visits, Surveys
• Understanding/Solving Business Questions-Following 10/90
Rule, Hiring Web Analysts
• Capturing Data- Selecting optimal web analytics tool
• Understanding the Basics- Foundational Metrics, Understanding
Standard Reports, Website Content
• How Search Engines work? What is SEO?
• Performing Internal Site Search Analysis
• Email Marketing- Multichannel Marketing, Tracking and Analysis
• Benchmarks and goals in driving action, Dashboard, Applying
Six Sigma to Web Analytics
• Competitive Intelligence Analysis
• Statistical Significance, Segmentation, Connect Analysis and
Reports, Conversion Rate
• Key Skills for Web Analytics Manager/ Leader
• Google Analytics
• Digital Marketing, Viral Marketing, Blogging for Profit
• Podcasting, Vodcasting, Video Sharing Sites, Social Networks
• Product and Brand Management
• About Product Management
• Marketing Planning
• Developing Product Strategy
• Introduction to Brand Management
• Birth & Evolution of a Brand
• Branding Principles
• Brand challenges & opportunities
• Establishing Brand Mantras & Internal Branding
• Luxury brands
• Basics about Brand Equity
• Customer Based Brand Equity & its measurement
• Different measures of Brand Equity
• Brand Positioning
• Choosing Brand Elements
• Leveraging secondary Brand Associations
• Designing and Implementing Branding Strategies
• Brand –Product Matrix & Brand Hierarchy
• New Products and Brand Extensions
• Advertising & Sales Promotions
• Introduction to Advertising
• Role of Advertising Agencies
• Source Message and Channel Factors
• Establishing Objectives and Budgeting for Promotions
• Attention & Interpretation
• Attitudes
• Feelings and Appeals
• Planning, Development and Implementation of Creative
Strategy
• Media Planning Strategy
• Evaluation of Broadcast Media
• Sales Promotions
• Evaluating Social, Ethical and Economic Aspects of Advertising &
Promotions
• Customer Relationship Management
• Introduction to CRM
• Framework of CRM and its Evolution
• Role of CRM IN Business Strategy
• CRM Cycle
• Building Customer Relationships-Loyalty Ladder
• CRM and Marketing – Cost of Acquiring Customers, CLV
• Customer Service/Sales Profile Models
• Transition from Product Focus to Customer Focus
• Understanding Customer Needs and Wants
• CRM Application in Business
• Gathering Customer Intelligence
• Essential Variables of SLAs
• CRM and Sales Strategies
• Database Management
• CRM in B2C Environment
• CRM in B2B Environment
• Customer Equity and Customer Selection
• Customer Contact Centre
• Future of CRM
• Rural Marketing
• Consumer Behaviour
• Strategic Implication of Consumer Behavior
• Consumer Research
• Individual Determinants of Consumer Behavior
• External Determinants of Consumer behavior
• Consumer and subcultures
• Consumers and Cultures
• Diffusion of Innovation
• Marketing of Services
• Introduction to Services
• Consumer Behavior and Service Encounter
• Major Characteristics of Services
• Elements of Marketing Mix for Services
• Managing Service Delivery Process
• Improving Service Quality and Productivity
• Creating Loyalty for Services
• Service Failure and Recovery Strategies
• Managing Demand and Supply Challenges in Services
• Concept of Service Guarantee
• Special Emphasis of Financial Services
• Human resource planning
• Introduction to HR Planning
• Business strategy & models and strategic HRP
• HRP and HRM linkage
• HR planning model
• Environmental Influences
• Labor force trends and HR planning
• Analyzing internal and external factors influencing HP planning
• Forecasting Approaches & Techniques
• Internal supply analysis techniques
• Sources of external supply data
• Forecasting labor supply and labor demand
• Succession Management
• Theories and model
• Replacement planning vs. succession management
• Mergers and Acquisition
• HR due diligence
• Organizational culture issues
• Labor relation issues
• Impact on HR functions
• Downsizing and Restructuring
• Restructuring and reorganizing
• Downsizing
• Outsourcing
• Performance Management
• Conceptual Framework of Performance Management
• What is Performance?
• Factors affecting performance
• History and review of performance management literature
• Difference between performance appraisal & performance
management
• Objectives of performance appraisal
• Methods of doing appraisal
• Errors in performance appraisal
• Competency and performance
• Role of KPA/KPI
• 360 Degree appraisal or Multi rater assessment
• Assessment and Development Centers
• Building a high performance culture
• Performance Counseling- mentoring and counseling
• Role of training in Performance consulting
• Link between Performance and Compensation
• Concept of Compensation Management
• Link between compensation and motivation
• Reward Strategy
• Equal pay
• Job evaluation
• Competency , Skill and related pay
• Incentives
• Compensation Strategies
• Team Rewards and Employee Benefits
• Profit Sharing, Gain sharing, ESOP’s
• Non-financial rewards and recognition scheme’s
• Employee Benefits, allowances and pension schemes
• Reward management for special groups (Executive
compensation)
• Legal framework of compensation management
• Training and Development
• Overview of Training and Development ,Concept, Purpose,
Principles of Training
• Role of Training in employee Development
• Training as a strategic tool for Competitive advantage,
Organizational climate for Training and Development, Learning, Concept of
Learning, Principles of Adult Learning
• Role of Managers in employee learning
• Training and Development Methods
• Concept of Training methods, Approaches to Training
• Choosing the appropriate training method, designing Training
methods
• Types of Training
• Concept of TNI, Process of TNI, Effective TNI
• Designing & Conducting Training Programs
• Aligning Training to individual and organizational development
• Role of Management Trainer, Trainer as change agent, Skills of
an effective trainer
• Concept and need for evaluation
• Principles of evaluation, Stages and types of evaluation
,Process of evaluation
• Techniques of measuring training effectiveness, Training
Transfer Case Study
• Linking Training to Bottom line results – Cost Benefit analysis
• Challenges to training effectiveness
• Understand the fundamental concepts in the study of
knowledge and its creation, acquisition, dissemination, use and re-use,
and management.
• Role and use of knowledge in organizations and institutions,
and the typical obstacles that KM aims to overcome.
• Understand how to apply and integrate appropriate
components and functions of various knowledge management systems.
• Critically evaluate current trends in knowledge management
and their manifestation in business and industry.
• Mentoring, Coaching and Counseling
• Concept of MCC and differences between the three, Process &
phases of MCC, Selecting the right tool
• Challenges to effective MCC
• Leadership Development
• The nature of Leadership
• Systems Approach to Leadership with alignment with skills and
techniques
• Leadership Effectiveness
• Leadership Effectiveness
• Overview of major Research Approaches
• Managerial Work and leadership
• Activity patterns in managerial work
• Content of managerial work
• Demands, Constraints and Choices
• Perspectives on Effective leadership behavior
• Ohio Sate leadership Studies
• Michigan leadership Studies
• Leadership behavior taxonomies
• Theories of leadership
• Contingency theories
• Charismatic and transformational Leadership
• Participative Leadership, Delegation and Empowerment
• Participation, Delegation, Empowerment
• Power and Influence
• Power and its various forms, Consequences of Power
• Power and Influencing behavior
• Leadership in teams
• Nature of teams, Guidelines for team building
• Procedures for Facilitating team learning, Creating & sustaining
Team Culture
• Leading Change in Organizations
• Change Processes, Influencing Organizational Culture
• Developing a Vision
• Implementing Change
• Strategic leadership
• Constraints on Executive decision, Effects of Leadership
Succession
• Developing leadership Skills
• Designing Effective training
• Special techniques for leadership training
• Learning from experience
• Developmental activities
• A systems perspective of Leadership Development
• Ethical leadership and Diversity
• Ethical Leadership, Gender and leadership, leadership in
Different Cultures
• managing Diversity
• Cross Cultural Management
• Culture in the Global Organizational context
• The Impact of culture on organizations
• Global Strategy and culture
• What is cross culture management
• Are organizations becoming more similar
• Introduction to culture, Overview Definition, Values
and culture, Stereotypes
• The Meaning of culture, Layers of culture, Contexts of
culture, Comparing culture
• Culture and its various Conceptual Frameworks
• Models of National Culture
• Cross cultural Communication
• Need and benefits of Cross cultural Communication
• Contextual model of intercultural communication
• High and Low context communication
• Pitfalls of stereotyping and Projections as short cuts to
intercultural communication
• Cross cultural communication styles
• Negotiating across cultures
• Cross cultural challenges to negotiations
• Effective Negotiation styles
• Managing multicultural teams
• Emerging Issues in Cross Cultural Management
• Multicultural Teams
• Global Careers
• Industrial Relations and Labour Laws( in workshop mode )
• Global Logistics Networks
• Overview of Transportation options and strategies and its impact
on supply chain effectiveness.
• Planning and control process for goods movements.
• Selection and assessment of carriers
• Pricing strategies,
• Outsourcing transport services.
• Impact of emerging global market on today’s business
environment,
• Evolving practices of global supply chains,
• International terms of sales, and documentation issues,
• Global third party service providers.
• Interface of marketing strategies and logistics,
• Development of new or alternate distribution channels.
• Packaging related issues.
• Impact of e-commerce on Supply Chains,
• e-commerce strategies for B2B and B2C sectors.
• Benchmarking metrics for Supply Chain Management
• Project Management
• Introduction to Project Management
• Project Integration Management
• Project Scope Management
• Project Time Management
• Project Cost Management
• Project Quality Management
• Project Human Resource Management
• Project Communications Management
• Project Risk Management
• Project Procurement Management
• Business Analytics for Managerial Decision Making
• The course has applied orientation which will help students in
developing both quantitative and qualitative skills and for growing
business research aptitude , developing hands-on research
techniques thus enhancing potential for suitable placement.
• It is essential that the student has a good understanding of
concepts in the core course of Quantitative Technique &
Marketing Research
• Introduction to SPSS
• Measurement Concepts and Sampling – Focus Shall be on learning
to test for reliability
• Applying Research Tools using SPSS - Focus shall be on complete
research oriented interpretation of output generated through SPSS
• Descriptive Statistics
• Correlation and Regression
• Inferential Statistics: Testing of Hypothesis
• Chi Square Test & Analysis of Variance
• Factor Analysis: Data Reduction and Scale reliability
• B2 B Sales & Solution Sales
• Business selling –unique features
• Managing business sales - unique features
• Business sales planning: Segmentation of markets
• Organizational demand analysis
• Planning Industrial Product Strategy
• Managing Procurement of business goods:
• Pricing strategy for business market
• Managing communication strategies
• Product selling vs. Solution Selling?
• Advantages of Product Selling
• Advantages of Solution Selling
• Characteristics of a Product Selling Company
• Characteristics of a Solution Selling Company
• Example of a Product Selling IT company (e.g. Microsoft)
• Supply Chain Management
• Retail Management and Selling
• Selling to the New Age Customer
• E-marketing environment
• E- Business
• E-Commerce
• Ethical & legal issues
• Global marketing issues
• Understanding high tech customers
• Product (online offer)
• Pricing (on line value)
• The internet for distribution
• Email Marketing
• Online Advertising
• Affiliate Marketing
• Search Engine Marketing
• Distribution channels and supply chain management in
high-tech markets
• STP strategies for Online Marketing
• Mobile Access Devices