Contact
Information
Add new
Update Old
contacts in
COLD CALLING PROCESS DataBase
DataBase
Dial Number
Not working/out
Response No Response
of order
Update DB, try Wrong
Right Person Keep trying
in 3months Number
Ask for Real
Not working/out of No Response,
Working Introduction name & add to
order Update DB
DB
Follow from Call after sometime
Follow up the Response,
Response/NR Not Interested Interested follow up from
same process. Follow Mid leg
Legs Introduction
Reason/Any
Do you have any
Bad
Present Need?
experience?
Using other
No Yes/Explain Doing it self No, Thanks! Yes, I have!
service provider
What if We solve What if we offer you
Would you like to be We can reduce Future Need? Can we meet?
better services at
contacted in future the issue your cost/time
better rates
No, Thanks!, Follow No, Thanks!, Follow No, Thanks!, Follow Note Down & Let
No, Thanks! Yes/Later/I'll think Left Leg of "No"
Ok/Yes How? No, Thanks! Yes. Yes, We can
Left Leg of "No" Left Leg of "No" me know
Interested, Follow Would you like to Get the contact
Get the other Follow "Can we Take Notes & get
Ok/can try/lets see be contacted in details & Follow
details, cut the call Right Leg Process meet" Leg at Right in touch in 24hrs
future? up
Follow the Right
leg from No, Thanks! Ok/Yes
"Interested"
Get contact detail
& cut the call