Implementing Cisco Unified Communications Manager Part 1
(CIPT1)
Course Length: 5 Days
Course Content: Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0
prepares you for implementing a Cisco Unified Communications Manager solution at a
single-site environment. This course focuses primarily on Cisco Unified Communications
Manager Version 8.0, which is the call routing and signaling component for the Cisco Unified
Communications solution.
Course Objectives: Upon completion of this course, the student should be able to:
Describe Cisco Unified Communications Manager, including its functions,
architecture, deployment and redundancy options, and how to install or upgrade
Perform Cisco Unified Communications Manager initial configuration and user
management
Configure Cisco Unified Communications Manager to support on-cluster calling
Implement PSTN access in Cisco Unified Communications Manager and to build a dial
plan in a single-site Cisco Unified Communications Manager deployment
Implement Cisco Unified Communications Manager media resources
Implement Cisco Unified Communications Manager features and applications
Prerequisites:
Working knowledge of fundamental terms and concepts of computer networking,
including LANs, WANs, and IP switching and routing
Ability to configure and operate Cisco routers and switches and to enable VLANs and
DHCP
Basics of digital interfaces, PSTN, and VoIP
Fundamental knowledge of converged voice and data networks
Ability to configure Cisco IOS gateways with traditional and VoIP call legs
Course Outline:
Module 1: Introduction to Cisco Unified Communications Manager
o Lesson 1: Understanding Cisco Unified Communications Manager Architecture
Cisco Unified Communications Overview
Cisco Unified Communications Manager Overview
World Wide Technology, Inc. | 60 Weldon Parkway | Maryland Heights, MO 63043
Cisco Unified Communications Manager Hardware Requirements
Cisco Unified Communications Manager Operating System
Cisco Unified Communications Manager Database
Cisco Unified Communications Manager Licensing Model Overview
o Lesson 2: Understanding Cisco Unified Communications Manager Deployment
and Redundancy Options
Cisco Unified Communications Manager Deployment Options Overview
Cisco Unified Communications Manager Single-Site Deployment
Cisco Unified Communications Manager Multisite Deployment with
Centralized Call Processing
Cisco Unified Communications Manager Multisite Deployment with
Distributed Call Processing
Cisco Unified Communications Manager Multisite Deployment with
Clustering over the WAN
Cisco Unified Communications Manager Deployment on Virtualized
Servers
Cisco Unified Communications Manager Call-Processing Redundancy
Module 2: Administering Cisco Unified Communications Manager
o Lesson 1: Managing Services and Initial Configuration of Cisco Unified
Communications Manager
Cisco Unified Communications Manager Initial Configuration Overview
Cisco Unified Communications Manager Network Configuration Options
Overview
Cisco Unified Communications Manager NTP and DHCP Considerations
DNS Considerations
World Wide Technology, Inc. | 60 Weldon Parkway | Maryland Heights, MO 63043
Cisco Unified Communications Manager Network and Feature Services
Cisco Unified Communications Manager Enterprise Parameters and
Enterprise Phone Configuration
Cisco Unified Communications Manager Service Parameters
o Lesson 2: Managing User Accounts in Cisco Unified Communications Manager
Cisco Unified Communications Manager User Accounts Overview
Managing User Accounts Using the Administration GUI
Cisco Unified Communications Manager BAT Overview
Managing User Accounts Using Cisco Unified Communications Manager
BAT
LDAP Overview
Module 3: Single-Site On-Net Calling
o Lesson 1: Understanding Endpoints in Cisco Unified Communications Manager
Cisco Unified Communications Manager Endpoints Overview
Cisco IP Phone Boot Sequence
H.323 Endpoint Support in Cisco Unified Communications Manager
SIP Third-Party IP Phone Support in Cisco Unified Communications
Manager
o Lesson 2: Implementing IP Phones
Endpoint Configuration Tools and Elements Overview
IP Phone Autoregistration
Configuring Autoregistration
World Wide Technology, Inc. | 60 Weldon Parkway | Maryland Heights, MO 63043
Cisco Unified Communications Manager BAT and Auto-Register Phone
Tool
Using Cisco Unified Communications Manager BAT for Adding Phones
to Cisco Unified Communications Manager
Manually Adding Phones to Cisco Unified Communications Manager
Module 4: Single-Site Off-Net Calling
o Lesson 1: Implementing PSTN Gateways in Cisco Unified Communications
Manager
Gateway Review
MGCP Gateway Implementation
H.323 Gateway Implementation
SIP Gateway Implementation
o Lesson 2: Configuring Cisco Unified Communications Manager Call-Routing
Components
Dial Plan Components
Endpoint Addressing
Cisco Unified Communications Manager Call-Routing Overview
Cisco Unified Communications Manager Digit Analysis
Special Call-Routing Features
Cisco Unified Communications Manager Path Selection
Cisco Unified Communications Manager Path-Selection Configuration
o Lesson 3: Using Partitions and CSSs to Implement Calling Privileges for On-Net
Calls
Calling Privileges Overview
World Wide Technology, Inc. | 60 Weldon Parkway | Maryland Heights, MO 63043
Partitions and CSSs
Example of Partitions and CSSs
Partition and CSS Considerations
o Lesson 4: Implementing Cisco Unified Communications Manager Digit
Manipulation
Cisco Unified Communications Manager Digit Manipulation Overview
Cisco Unified Communications Manager Digit-Manipulation Flow
Cisco Unified Communications Manager Digit-Manipulation
Configuration Elements Overview
Cisco Unified Communications Manager External Phone Number Masks
Cisco Unified Communications Manager Translation Patterns
Cisco Unified Communications Manager Transformation Masks
Cisco Unified Communications Manager Digit Stripping and Digit
Prefixes
Cisco Unified Communications Manager Significant Digits
Cisco Unified Communications Manager Global Transformations
Cisco Unified Communications Manager Incoming Number Settings
o Lesson 5: Implementing Gateway Selection and PSTN Access Features
Calling-Privileges Applications Overview
Implementing Time Schedules and Time Periods
Implementing Gateway Selection and CoS
Implementing 911 and Vanity Numbers
Implementing Carrier Selection Based on Time of Day
World Wide Technology, Inc. | 60 Weldon Parkway | Maryland Heights, MO 63043
CMC and FAC
Implementing CMC and FAC
o Lesson 6: Implementing Call Coverage in Cisco Unified Communications
Manager
Cisco Unified Communications Manager Call-Coverage Support
Shared Lines
Call Hunting
Call-Hunting Scenarios
Call-Hunting Configuration
Module 5: Media Resources
o Lesson 1: Implementing Media Resources in Cisco Unified Communications
Manager
Media Resources Overview
Cisco Unified Communications Manager Media Resources Support
Conference Bridge Overview
Conference Bridge Media Resource Configuration
Meet-Me Conference Configuration
MOH Overview
MOH Configuration
Annunciator Overview and Configuration
Media Resources Access-Control Overview
Media Resources Access-Control Configuration
World Wide Technology, Inc. | 60 Weldon Parkway | Maryland Heights, MO 63043
Module 6: Feature and Application Implementation
o Lesson 1: Configuring Cisco IP Phone Services
Cisco IP Phone Services Overview
Cisco IP Phone Services Redundancy
Cisco IP Phone Services Configuration
Cisco IP Phone Services Subscriptions
o Lesson 2: Configuring Cisco Unified Communications Manager Native Presence
Cisco Unified Communications Manager Native Presence Overview
Cisco Unified Communications Manager Native Presence Operation
Cisco Unified Communications Manager Native Presence Access Control
Cisco Unified Communications Manager Native Presence
Implementation
o Lesson 3: Configuring Cisco Unified Mobility
Cisco Unified Mobility Overview
Cisco Unified Mobility Call Flows
Cisco Unified Mobility Implementation Requirements
Cisco Unified Mobility Considerations
Cisco Unified Mobility Configuration
Labs:
Lab 2-1: Configuring Cisco Unified Communications Manager Initial Settings
Lab 2-2: Managing User Accounts in Cisco Unified Communications Manager
Lab 3-1: Implementing IP Phones
Lab 4-1: Implementing PSTN Gateways
Lab 4-2: Configuring Cisco Unified Communications Manager Call-Routing
Components
World Wide Technology, Inc. | 60 Weldon Parkway | Maryland Heights, MO 63043
Lab 4-3: Implementing Digit Manipulation
Lab 4-4: Implementing Calling Privileges in Cisco Unified Communications
Manager
Lab 4-5: Implementing Call Coverage in Cisco Unified Communications
Manager
Lab 5-1: Implementing Media Resources
Lab 6-1: Configuring Cisco Unified Communications Manager Native
Presence
Lab 6-2: Configuring Cisco Unified Mobility
World Wide Technology, Inc. | 60 Weldon Parkway | Maryland Heights, MO 63043