ANDHRA MAHILA SABHA SCHOOL OF INFORMATICS
MBA II year IV Sem March 2017
I Internal Assessment
Performance Management
Time: 1hr Marks: 15
Signature of the Invigilator: H.T. No:
___________________________________________________________________
Note: Answer all questions
I. Choose the correct answer (10x1/2=5marks)
1. Performance Planning is required for ----------------------------- ( d )
(a) Individuals (b) Strategic business unit (c) Teams (d) All of the above
2. --------------------- is defined as a set of knowledge skills and behaviours which are
needed in various managerial situations. ( c )
(a) Characteristics (b) Competencies (c) Capabilities (d) Comparison
3. The most popular and commonly used approach of performance management ( d )
(a) Trait approach (b) Behaviour approach (c) Skill approach (d) Result approach
4. Improving ---------------- of the organisation is the primary goal of performance
management. (a )
(a) Performance (b) Productivity (c) Profits (d) Both (a) and (b)
5. Under self-managed approach------------ are given freedom /authority with an aim
to increase their performance. ( d)
(a) Synthesis (b) Diagnosis (c) Observation (d) Employees
6. -------------------- is a critical analysis of the value of something and conclusion
reached there of, ( b )
(a) Synthesis (b) Diagnosis (c) Observation (d) Evaluation
7. According to attribution theory, the external forces include all except (b )
(a) Organizational Culture (b) Intelligence (c) Supervisors (d) Weather
8. ----------------- leads to the use of qualitative evaluation techniques rather than
quantitative techniques for employees performance. ( c )
(a) 360 degree appraisal (b) Qualitative appraisal
(c) Rating less appraisal (d) Self appraisal
9. ----------- includes analysing the various components of employee performance.( a )
(a) Performance analysis (b) Qualitative appraisal
(c) Supervisors (d) Self appraisal
10. The acronym KPA stands for, ( b)
(a) Key Process areas (b) Key Performance areas (c) Key Planning areas (d) None.
II. Fill in the blanks: 10*1/2=5
1. Performance management is a ---Continuous ------------------- process of
identifying, measuring and developing the performance of the workforce.
2. An important object of performance management is to -----Motivate-----------the
employees by rewarding the according to their work performance.
3. Performance Management ----Facilities------------------- high performance work
culture.
4. --------performance Appraisal------- is the process of assessing the progress of
employees.
5. Performance review is also known as appraisal meeting orAppraisal
Discussion------------------------
6. When compared to other selection tools, bias are -----Highly objective-----------
and avoid personal psychometric test.
7. During Self appraisal process, generally the employees identify their strength and
ignore to focus towards ----Weakness---------------- and--------------
Failure-----------------
8. ---------Assessment Centre---------------- is an organized process wherein different
assessment tools are used to assess the performance of employees.
9. In present day organizations --psychometric---------- test are commonly used for
recreating and selecting candidates.
10. ----------------- is the process of assessing the progress of employees.
III. Answer the following: 5*1=5
1. Performance Management
2. Performance Mapping
3. Performance Appraisal
4. MBO
5. Psychometric test