Southwest Louisiana WORKFORCE Resource Guide

A step-by-step guide to prepare you for a job in support of area industry

Learn Gain

Succeed!

Southwest Louisiana
WORKFORCE
Resource Guide
A step-by-step guide to prepare you
Begin for a job in support of area industry

[Link]
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Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

Southwest Louisiana
WORKFORCE
Resource Guide
A step-by-step guide to prepare you
for a job in support of area industry

Calcasieu
Business & Career
Solutions Center

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry
Southwest Louisiana
WORKFORCE
Resource Guide
A step-by-step guide to prepare you
for a job in support of area industry

TABLE OF CONTENTS
STEP 1: Get your high school diploma................................................................. 7
STEP 2: Make sure you have basic life skills. ......................................................11
STEP 3: Select a craft, skill or profession...........................................................15
STEP 4: Get the certification or associate degree. ..............................................21
STEP 5: Build a resum & sharpen your interview skills.......................................25
STEP 6: Apply for the job................................................................................29
Interested in getting trained on skills not directly associated with industry?........................ 32
I have made mistakes in the past & have a criminal record. How can I still get a job?.......... 33

APPENDIX A: Contact information for entities listed in the Resource Guide.............35

APPENDIX B: Current record of costs & fees associated with training curriculums. ...39
APPENDIX C: Guidance on preparing a resume.................................................43
APPENDIX D: 2013 Southwest Louisiana plant pre-application. .........................51
APPENDIX E: What is the process for obtaining a TWIC?......................................53
APPENDIX F: Scholarships & Support Services...................................................61
APPENDIX G: Location maps.........................................................................65

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

IMPORTANT
You will notice several data sets, facts and figures throughout this document,
please note that these figures were compiled in Fall 2013 and are subject
to change. Please refer to Appendix A of this Resource Guide to confirm the
accuracy of these numbers with our listed service providers.

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

NEW JOBS are coming to Southwest Louisiana, and it is

important that residents who want to work and get promoted in todays
workforce get the required training and credentials NOW.

This Southwest Louisiana WORKFORCE Resource Guide

includes step-by-step instructions for job seekers wanting a well-paying job to support
our fast growing industries. It includes step-by-step instructions to help job seekers get
from point A to point B and provides contact information and guidance on where to
go, who to call and what to say. Some positions are for the industrial manufacturing
facilities and some of them are for the contracting companies that provide
construction and maintenance support to the facilities.

Our communitys service sector will also experience a workforce demand increase.
For those who are seeking work in the service level industry, steps one and two of
this Resource Guide may be followed. Additionally, the Calcasieu Business and Career
Solutions Center can assist you in connecting with employers who are hiring in the
service sector.

Lets get
started!

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

STEP 1: Get your high school diploma

Nearly all industry or skilled jobs require a high school diploma.
; If you havent finished high school, you need to pass the state-
administered high school equivalency exam. This section of the
Resource Guide tells you what this exam involves, who can take
it, how to prepare and where to take it. This section also includes
local resources for adult literacy programs.

STEP 2: Make sure you have basic life skills

Getting to work on time, dressing for the workplace and knowing
; how to act around your co-workers, supervisors and managers are
just some of the basic skills that will not only assist you in getting
a job, but more importantly help you keep your job. This section of
the Resource Guide includes a list of organizations and resources
in the Southwest Louisiana community where you can go to
sharpen these skills.

STEP 3: Select a craft, skill or profession

To get a job with industry, you must have a craft, skill or
; profession. This section of the Resource Guide focuses on helping
you choose a craft or skill. It includes detailed information on each
craft or skill listed in the guide, from the types of skills you need
for each job, what you can expect to do and where you can expect
to work as a carpenter, industrial electrician, etc., and the average
hourly wages and annual salaries for each.

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

STEP 4: Get the certification or associate

DIPLOMA degree for your craft or skill
; Now that you have chosen your craft or skill, you must acquire
the proper certification or training. All of the jobs listed in the
Resource Guide require some type of formal training, certification
or associate degree. This section includes information about
training centers in Southwest Louisiana that offer certifications
and associate degrees in these areas as well as contact
information for individuals who can assist you.
This section also includes information on acquiring industry-
required credentials, such as the Safety Council of SWLAs
basic safety orientation and training, a Transportation Worker
Identification Credential (TWIC) and contact information for
these resources.

; STEP 5: Build a resum and sharpen your

interview skills
One of the most important and intimidating steps in the job
search process is writing a good resum that gets the attention
you want and need from a potential employer. Whether you are
handing a resum over in person or emailing an electronic copy,
the words you use and the formatting you choose will make a big
difference in whether or not you get that interview.
Interview skills are also very important. Some ideas for improving
your skills include, research the company before the interview,
think of potential questions and answers, practice with a friend
beforehand and write a thank you note after the interview. This
section of the Resource Guide identifies organizations in the
community that offer these preparation courses.

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

STEP 6: Apply for the job

Once you have mastered steps one through five, its time to
apply for the job! The Calcasieu Parish Business and Career
; Solutions Center offers a range of useful career and employment
services and can help you apply for available industry jobs in
Southwest Louisiana. This section of the Resource Guide provides
contact information for this center, a sample application and
other resources.

Ready for
success?

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Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

STEP 1: Get your high school diploma

Nearly all industry or skilled jobs require a high school diploma.
If you havent finished high school, you need to pass the state-
administered high school equivalency exam. This section of the
resource guide tells you what this exam involves, who can take it,
how to prepare and where to take it. This section also includes
local resources for adult literacy programs.

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

STEP 1: Get your high school diploma

Nearly all industry or skilled jobs require a high school diploma. If you havent finished high school,
you need to pass the state-administered high school equivalency exam. This section of the resource
guide tells you what this exam involves, who can take it, how to prepare and where to take it. This
section also includes local resources for adult literacy programs.

FREQUENTLY ASKED QUESTIONS

What does the HiSET measure?
The HiSET exam measures the academic knowledge and
proficiency equivalent to those of a high school graduate. The GED
It covers five content areas:
1. Language Arts Reading has been replaced
2. Language Arts Writing with the HiSET.
3. Mathematics
4. Social Studies
5. Science

How much does it cost to take the HiSET exam in Louisiana?

Battery (all five subtests):
You must pay a total fee of $90 ($50 ETS exam battery fee, $30 test center fee and $10
state administration fee).
NOTE FOR BATTERY PURCHASERS:
When you purchase all five subtests at one time in a battery, the purchase expires after
12 months. Because of this, we recommend waiting until as close to January as you feel
comfortable to make your purchase. This will allow you to take full advantage of your
battery and maximize the amount of time you have to take the exam and retake subtests.
Individual Subtest:
If you only need to take an individual subtest initially, the total price is $21 per test
($15 ETS fee and $6 test center fee). If you must retake an individual subtest, you must pay
a total fee of $21 per retest ($15 ETS fee and $6 test center fee).

Where is the Calcasieu Parish Testing Center?

Call the Literacy Council of Southwest Louisiana for information on a testing center near you.
- See contact information in Appendix A

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

Eligibility Requirements
Individuals who are at least 19 years of age or olderare eligible to take the test without enrolling in
Adult Education or passing a qualifying test.

Individuals who are 17 and 18years old must:

Provide documentation of withdrawal from K12 system;
Enrollin classes ata WRULiteracy Provider (in the Lake Charles region, this provider is the
Literacy Council of SWLA, see contact information in Appendix A); and
Pass the Official High School Equivalency Practice Test.

Individuals who are 16and 17 years of age must meet the above criteriain addition toone of the
criteria below:
Pregnant or parenting;
Incarcerated or adjudicated;
Institutionalized or living in a residential facility;
Have chronic physical or mental illness; or
Family or economic hardship.

Individuals 15 years or younger are not allowed to take the high school equivalency test or enroll in
classes at a WorkReady U Literacy Provider.

Individuals may earn a High School Equivalency diploma by passingan examthat verifies that they
have gained the knowledge equivalent to accepted high school standards. The testson the exam
coverEnglish language arts/reading, English language arts/writing, math, science and social studies.

Can I take the HiSET exam on paper or computer?

The HiSET exam is available in both computer- and paper-delivered formats in Louisiana. However,
both formats are not available at every test center. Make sure you verify that the format you prefer
is available at your selected test center before scheduling your testing appointment.

How do I schedule a testing appointment?

Contact the Literacy Council of Southwest Louisiana.
- See contact information in Appendix A

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

STEP BY STEP
; Step 1: Prepare for the high school equivalency/
HiSET exam
The Literacy Council of Southwest Louisiana offers adult education and literacy
services in Lake Charles, DeRidder, Grand Lake and Jennings. Classes are available
from the low-literacy skill level through diploma prep level. In addition, English as
a second language classes are available.

Services include one-on-one tutoring and pre-HiSET prep classes, distance

education, workplace skills, workshops for students interested in post-secondary
education and financial basics (a joint initiative between the Council and Iberia
Bank to teach adults the basics of money and finances). These classes focus
on small group instruction for adults who need to improve reading or reading
comprehension, writing, spelling, basic math in order to prepare for the HiSET
exam.
- See contact information in Appendix A for the Literacy Council of SWLA;
call them to learn more about class times and schedules.

; Step 2: Take the high school equivalency/HiSET exam

Contact the Literacy Council of Southwest Louisiana for prep course and testing
center information.
- See contact information in Appendix A

The GED
has been replaced
with the HiSET.

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Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

STEP 2: Make sure you have basic life skills

Getting to work on time, dressing for the workplace and
knowing how to act around your co-workers, supervisors and
managers are just some of the basic skills that will not only assist
you in getting a job, but more importantly help you keep your job.
This section of the Resource Guide includes a list of organizations
and resources in the Southwest Louisiana community where you
can go to sharpen these skills.

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

STEP 2: Make sure you have basic life skills

STEP BY STEP
Step 1: Take a life skills course
;
Contact the Calcasieu Business and Career Solutions Center or the Interview for Life
program and sign up for a life skills course available near you.
Calcasieu Business and Career Solutions Center
The Center is a partnership of local community organizations and employers
providing a comprehensive range of useful career and employment services,
job training and up-to-date information, which will empower individuals to
become self-sufficient and improve their overall quality of life.
- See contact information in Appendix A

Interview for Life: Career and Life Coaching/Interview Preparation

United Way Community Partner
Are you ready for the interview of your life? If your future depended on
one interview, are you ready? And how would you prepare yourself? The
Interview for Life program offers career and life skills training focused on
preparing people for working in a professional environment. The curriculum
is designed to boost confidence, help set personal and career goals, introduce
the interview process and prepare students for professionalism in the business
world.
- See contact information in Appendix A

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

Step 2: Take a basic computer course

;
Most jobs listed in this Resource Guide will require some basic computer skills either
through the application process or in day-to-day work. Contact the Literacy Council of
Southwest Louisiana and sign-up for a basic computer course.
Calcasieu Business and Career Solutions Center
The Center offers a basic computer course. Call the Center to learn more
about class schedules.
- See contact information in Appendix A

Calcasieu Parish Public Library

The library offers basic to intermediate computer classes every month.
Classes are free and generally last two hours.
- See contact information in Appendix A

Literacy Council of Southwest Louisiana

The basic computer course includes computer terminology and computer
basics, such as handling the mouse, starting and exiting programs, operating
systems, simple computer functions and basic Microsoft Word concepts
and skills. Self-directed computer instruction is also available.
- See contact information in Appendix A;call them to learn more
about class times and schedules.

IMPORTANT!
In order to be considered
for most jobs with industry, you
must be willing to take a drug test and
once hired, wear protective safety
garments and equipment (Nomex and PPE),
which would require the removal of
excess facial hair and piercings.

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Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

STEP 3: Select a craft, skill or profession

To get a job with industry, you must have a craft, skill or profession.
This section of the Resource Guide focuses on helping you choose
a craft or skill. It includes detailed information on each craft or skill
listed in the guide, from the types of skills you need for each job,
what you can expect to do and where you can expect to work as a
carpenter, industrial electrician, etc., and the average hourly wages
and annual salaries for each.

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

STEP 3: Select a craft, skill or profession

Below is a partial list of crafts and skills needed throughout industry along with descriptions and
estimated average hourly and annual wages for each. Review this list and see which craft or skill
most interests you! Once you choose a craft or skill, the next section of the Resource Guide will
provide information on how to gain the certification or degree required.
NOTE: The hourly and annual wages listed below are estimates generated from the Louisiana Workforce
Commission 2012 Occupational Employment and Wages data for the Lake Charles Regional Labor Market, the
Calcasieu Business and Career Solution Center, the U.S. Bureau of Labor Statistics and other industry sources.

Carpenter
Do you like building, traveling and being outdoors? Commercial and industrial carpenters construct,
erect, install, and repair structures and fixtures. These carpenters are involved in many different
kinds of construction, from buildings to highways and bridges to power plants. Carpenters need
manual dexterity, good eye-hand coordination, physical fitness and a good sense of balance.
Carpenters can also learn their craft by starting as a helper and learning more skills on the job.
Average wage range: $16-$20; Average annual salary: $34,000

Chemical Plant Operator/System Operator/Process Technician

These positions are one in the same for most companies.
In addition to having a broad understanding of chemical processes, the chemical operator of
today must possess advanced knowledge of mechanical and electrical processes, and have a solid
background in math, science and computer skills. He or she must also be team oriented and able
to communicate effectively with all levels of plant management. These operators and technicians
often work overtime and shift work.
Average wage range: $9-$35; Average annual salary: $45,000-$70,000

Commercial Truck Driver

Do you like traveling and being on the open road? Are you okay with being away from home for
extended periods of time? Employment for heavy and tractor-trailer truck drivers is projected to
grow 21 percent from 2010 to 2020, faster than the average for all occupations. As the economy
grows, the demand for goods will increase, and more truck drivers will be needed to keep supply
chains moving. Most tractor-trailer drivers are long-haul drivers and operate trucks with a capacity
of at least 26,001 pounds per gross vehicle weight (GVW). They deliver goods over intercity routes,
sometimes spanning several states. Heavy and tractor-trailer truck drivers usually have a high
school diploma and two years of related work experience. They must have a Commercial Drivers
License (CDL).
Average wage range: $14-$22; Average annual salary $30,000
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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

Most of the jobs listed in

this Resource Guide will require
shift work and irregular work
schedules, such as night and
weekend shifts.
Concrete Finisher
Do you like working with your hands and being part of the construction process? Overall
employment of cement masons is projected to grow 34 percent from 2010 to 2020, much faster
than the average for all occupations. A concrete finisher, also known as a cement mason, is a
tradesman who works with concrete. The job entails placing, finishing, protecting and repairing
concrete in engineering and construction projects. Concrete work is fast paced and strenuous and
often involves kneeling, bending, and reaching. Because many jobs are outdoors, work generally
stops in wet weather. Although most cement masons learn informally on the job, some learn their
trade through a formal apprenticeship. There is a concrete finisher NCCER certification offered.
Average wage range: $14-$14; Average annual salary: $27,000

Drafting and Design Technology

Are you creative? A forward thinker? Drafters use software to convert the designs of engineers
and architects into technical drawings and plans. Workers in production and construction use
these plans to build everything from microchips to skyscrapers. Like other workers who primarily
use computers to do their work, drafters usually work indoors and full time, although overtime is
not uncommon. Developments in new technology are causing entry-level requirements to rise.
An associate degree is the typical level of education needed to enter the occupation. In addition,
drafters need skills from academic programs so that they may move into the work of designing
directly for professionals such as engineers or architects.
Average wage range: $17-$25; Average annual salary: $44,000

Industrial Electrician
Do you like the flexibility of working both indoors and outdoors? Electricians work indoors and out,
in nearly every type of facility. Almost all electricians work full time, which may include evenings
and weekends. Industrial electricians install, troubleshoot and repair wiring, electrical equipment
and other electrical devices used in the industrial environment, such as motors (AC and DC drives),
transformers, control systems, industrial instruments, programmable logic controllers and lighting
systems. Areas of study also include all applicable codes and standards, blueprint reading and wiring
diagram interpretations. Most industrial electricians have an associate degree or a certification.
Most states require licensure. Employment of electricians is projected to grow 23 percent from
2010 to 2020, faster than the average for all occupations. Overtime and shift work is also typical in
this profession.
Average wage range: $20-$25; Average annual salary: $43,000
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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

InstrumentationTechnician
Are you a problem solver with a knack for small details? Instrumentation may be the perfect craft
profession for you. Instrument fitters and technicians perform key installation and maintenance
functions across several industries and are trained in piping, tubing, fasteners and metallurgy.
Instrumentation technicians and fitters have to be familiar with electrical systems, craft-specific
drawings, and must be experts in the hand and power tools specific to their trade. Individuals
must have manual dexterity, hand-eye coordination, physical fitness and a good sense of
balance. Instrumentation technicians also need to have the ability to solve complex problems
using reasoning and advanced math. Advancements in industrial technology has meant more
certifications and training needed in todays industries. Also, there are NCCER certifications and
associate degrees offered in our area for instrumentation technicians. Overtime and shift work is
also typical in this profession.
Average hourly wage: $22; Average annual salary: $46,000

Insulator
Insulation workers install and replace the materials used to insulate buildings and their mechanical
systems to help control and maintain temperature. Insulators typically work in residential and
industrial settings. They spend most of the workday standing, bending or kneeling, often in
confined spaces. Most floor, ceiling and wall insulation workers learn their trade informally on the
job. Most mechanical insulators complete a formal apprenticeship program. There is an industrial
insulation NCCER certification offered in Louisiana.
Average wage range: $10-$16 ; Average annual salary: $28,000

Machinist
Machinists and tool and die makers set up and operate a variety of computer-controlled or
mechanically-controlled machine tools to produce precision metal parts, instruments and tools.
Machinists often train in apprenticeship programs, vocational schools, community and technical
colleges or informally on the job. Good math, problem-solving and computer skills are important.
Associate degrees are offered in this area. Overtime and shift work is also typical in this profession.
Average wage range: $9-$25; Average annual salary: $39,000

The average
salaries included in this
section are average numbers. It is
likely you could make significantly
more money in area industry
with the appropriate training
and experience.
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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

Millwright
The demand for well-trained millwrights has never been greater. If you are mechanically inclined,
enjoy the challenge of working in a fast-paced industrial environment and are an excellent problem
solver, consider becoming a millwright. Millwrights install, dismantle, repair, reassemble and move
machinery in factories, power plants and construction sites. Associate degrees are offered in this
area. Overtime and shift work is also typical in this profession.
Average wage range: $25-$23; Average annual salary: $58,000

Mobile CraneOperator/Heavy Equipment Operator

Dont you wish your entire career could involve a screen and a joystick? Mobile crane operators
use state-of-the-art heavy machinery to move massive materials. A series of joysticks, levers and
pedals allow the operator to use his or her knowledge of load calculations to place materials around
a construction site. If you have a good sense of balance, ability to judge distance, eye-hand-foot
coordination and are comfortable with technology and basic math skills, consider becoming a
mobile crane or heavy equipment operator. There is a mobile crane operator/heavy equipment
operator NCCER certification offered.
Average wage range: $13-$22; Average annual salary: $37,000

Pipefitter/Fabricator
Are you a little bit of a perfectionist? Do you enjoy reading blueprints and making something
useful? Consider training to become a pipefitter. Pipefitters/fabricators plan and install detailed pipe
systems for commercial and industrial projects. These pipes may carry water, chemicals or gases
to the crucial building systems. Pipefitters/fabricators use many tools to cut and bend pipes to
exact specifications. The ability to solve complex problems using reasoning and advanced math is
important. Pipefitters/fabricators should also be familiar with general mechanics and how various
materials fit together. Most learn through formal apprenticeships. Overtime and shift work is also
typical in this profession. There is a pipefitter/fabricator NCCER certification offered.
Average wage range: $21-$25; Average annual salary $43,000

Plumber
Are you always tinkering with objects? Do people ask for your help with fixing mechanical things?
Consider plumbing. Plumbers do much more than fix sinks and toilets in residential homes. They
design and install piping systems that distribute water and remove waste from buildings and
connect to washers, sinks, heating and cooling systems. Plumbers have to be knowledgeable in
water distribution, blueprint reading, local ordinances and regulations, mathematics, mechanical
drawing, physics, welding and soldering. Most learn through formal apprenticeships.
Average wage range: $21-$25; Average annual salary $43,000
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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

Scaffold Builder
Employment of construction laborers and helpers, such as scaffold builders, is expected to grow 25
percent from 2010 to 2020, faster than the average for all occupations. Scaffold builders position
and dismantle wooden structures, such as concrete forms, scaffolds, tunnel and sewer supports and
build temporary frame shelters, according to sketches, blueprints or company standards. They are
able to work within precise limits or standards of accuracy, make decisions based on measurable
criteria, apply basic mathematics and solve problems. They can plan work and select proper tools,
compare and see differences in the size, shape and form of lines, figures and objects. Lastly, they
can work at heights without fear. There is a scaffolding NCCER certification offered.
Average wage range: $10-$15 ; Average annual salary: $28,000

Welder
Do you love playing with a little bit of fire? Welders join objects together by applying heat or
pressure. Skilled welders have a thorough knowledge of welding principles and metals. They use
blueprints and drawings to build anything from ships to cars to bridges. Welders are also crucial
in maintaining power plants of all types and have the opportunity to travel throughout the year.
Some welding positions require general certifications, or certifications in specific skills such as
inspection or robotic welding. It has become mandatory to have the American Welding Society
(AWS) certification. Note: Color-blindness may prohibit your ability to weld in some jobs or
circumstances.
Average wage range: $17-$26; Average annual salary: $44,000

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

DIPLOMA

STEP 4: Get the certification or associate

degree for your craft or skill
Now that you have chosen your craft or skill, you must acquire
the proper certification or training. All of the jobs listed in the
Resource Guide require some type of formal training, certification or
associate degree. This section includes information about training
centers in Southwest Louisiana that offer certifications and associate
degrees in these areas as well as contact information for individuals
who can assist you.
This section also includes information on acquiring industry-required
credentials, such as the Safety Council of SWLAs basic safety orientation
and training, a Transportation Worker Identification Credential (TWIC)
and contact information for these resources.

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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

STEP BY STEP
; Step 1: Choose a craft from the list below
Record which training center offers your chosen craft (see chart below).
Contact information and information regarding costs for training in these areas
can be found in Appendices A&B.

CRAFTS ABC SOWELA SLCC Apprenticeship
Acadian Programs
Carpentry ;
Chemical Plant/System Operator/Process Technician ;
Commercial Truck Driving ;
Concrete Finisher ;
Drafting & Design Technology ; ;
Industrial Electrician ; ; ;
Instrumentation Technician ; ;
Insulation ;
Machinist ;
Millwright ; ;
Mobile Crane Operator/Heavy Equipment Operator ;
Pipefitter/Fabricator ; ;
Plumber ; ;
Scaffold Building ;
Welder ; ;

Training programs
range from a few hours to
2-3 years. Do not wait until
the last minute ...
get trained now!
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 Southwest Louisiana WORKFORCE Resource Guide
A step-by-step guide to prepare you for a job in support of area industry

; Step 2: Take a basic industrial worker safety course

The Safety Council of Southwest Louisiana offers a general industrial craft safety course. It is a
good certification to have, and in most cases, it is required by employers. It is called the Basic
Plus Orientation and it is a 5.5-hour course.
- See contact information and information regarding costs for this training in
Appendices A & B.
- NOTE: Many employers require employees to purchase their own personal protection
equipment (PPE), such as steel toe boots, flame-resistant clothing or Nomex, hard hat,
etc. Information on where you can purchase these materials will be provided upon hire.

Step 3: Get a NCCER certification for your craft, if it is offered

;
Industry employers will rely heavily on the National Center for Construction Education and
Research (NCCER) certifications in hiring. NCCER training is currently available through the
Calcasieu Parish School Board, ABC and SOWELA. ABC offers testing services for program
completers and experienced workers to validate their level of NCCER certification. Currently,
NCCER offers the following craft certifications:

Concrete Finisher NCCER Level 1 and Level 2

Heavy Equipment Operator NCCER Level and Level 2
Mobile Crane Operator NCCER Certification (endorsement on top of Heavy
Equipment Operator)
Pipefitting NCCER Certification Level 1, Level 2, Level 3, and Level 4
Scaffolding NCCER Certification Level 1

- Go to Appendix A for contact information for SOWELA and ABC Pelican. Call them for
class schedules and times.

After being certified,

you must be willing to enter
the workforce as a helper
or laborer to get plant
experience.
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 Southwest Louisiana WORKFORCE Resource Guide
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; Step 4: Register for a Transportation Worker

Identification Credential (TWIC)
The Transportation Worker Identification Credential (TWIC) is a U.S. Department of Homeland
Security Transportation Security Administration and U.S. Coast Guard initiative.

The TWIC program provides a tamper-resistant biometric credential to maritime workers

requiring unescorted access to secure areas of port facilities, outer continental shelf facilities
and vessels regulated under the Maritime Transportation Security Act (MTSA) and all U.S.
Coast Guard credentialed merchant mariners.

NOTE: TWIC cards are not necessary for employment at all companies. Contact the
Calcasieu Business and Career Solutions Center to determine whether or not your craft or
skill requires a TWIC card.
- See contact information for the Center in Appendix A
- Go to Appendix E to review the enrollment process as well as a detailed list of necessary
documentation.

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STEP 5: Build a resum and sharpen your

interview skills
One of the most important and intimidating steps in the job
search process is writing a good resum that gets the attention
you want and need from a potential employer. Whether you are
handing a resum over in person or emailing an electronic copy,
the words you use and the formatting you choose will make a big
difference in whether or not you get that interview.
Interview skills are also very important. Some ideas for improving
your skills include, research the company before the interview,
think of potential questions and answers, practice with a friend
beforehand and write a thank you note after the interview. This
section of the Resource Guide identifies organizations in the
community that offer these preparation courses.

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STEP BY STEP
; Step 1: Develop a resum and acquire job
interview skills.
Calcasieu Business and Career Solutions Center
The Calcasieu Business and Career Solutions Center provides assistance in
resum creation and interview skills.
- See contact information in Appendix A

Calcasieu Parish Public Library System

The Calcasieu Parish Public Library System offers three online, self-guided programs
for resume building, interview skills and language improvement. The programs are
free of charge and are available online at [Link]. If you dont have
access to a computer, visit your local library and use one of their available comput-
ers. Additionally, the Calcasieu Business and Career Solutions Center has a computer
lab available for use.

- See contact information in Appendix A

1. The Cypress Resume Program

In three quick and easy steps, you can create a resum with the librarys
Cypress Resum program. Visit any of the library branch locations listed in
Appendix A for help. Additionally, did you know your library has computers
that you can use or borrow? The laptops, housed at the Central Library and
the Sulphur Regional Library are provided to Calcasieu Parish by the state
for these purposes. The library also offers the basic computer skills classes
free of charge.

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2. The Learning Express Program

Offers many test preparation tools, such as how to use Microsoft Word,
how to write a resume, etc.; more than 770 online practice tests and
interactive skills-building tutorials.

3. The Mango Languages Program

A language learning system that provides tutorials for 18 different
languages. This program is great for anyone looking to improve
his or her language and conversation skills. It is also available on
[Link].

Louisiana Workforce Commission

The Louisiana Workforce Commission has developed guidance documents on
preparing a resume, sample resumes and job interview tips. These documents
can be found in Appendix C of this Resource Guide.

The Cypress Resum,

Learning Express and Mango
Languages programs are available
24 hours a day, 7 days a week at
[Link]. All you need
is your library card. Sign up for yours
today at your local branch!

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STEP 6: Apply for the job

Once you have mastered steps one through five, its time
to apply for the job! The Calcasieu Business and Career Solutions Center
offers a range of useful career and employment services and can help
you apply for available industry jobs in Southwest Louisiana. This section
of the Resource Guide provides contact information for this center,
a sample application and other resources.

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STEP BY STEP
; Step 1: Contact the Calcasieu Business and Career
Solutions Center to help jumpstart your career
Calcasieu Business and Career Solutions Center
The Center is a state-sponsored partnership of local community organizations and
employers providing a comprehensive range of useful career and employment
services, job training, and up-to-date information, which will empower individuals to
become self-sufficient and improve their overall quality of life.
The Calcasieu Business and Career Solutions Center will ask you to fill out a plant
pre-application via an online website first. The Center recruitment team will use the
information gathered from this application to get you an interview with one of our
area employers. NOTE: At the company interview, you will have to fill out an additional
company-specific application.
- See Appendix D for a sample application.

Services available at our centers include: The Calcasieu

- Applicant screening and job Business & Career Solutions
matching services Center is your one-stop-shop
- Foreign language/ interpretation to getting a job in Southwest
services Louisiana.
- An online assessment that will provide
an individualized report of occupational interests,
aptitudes, basic skill levels
- WorkKeys that will assess reading for information, applied mathematics,
locating information and applied technology
- The public may attend Job Readiness Workshops that explains the level of work
and commitment that employers expect from employees, such as transferrable
skills, resumes, electronic applications, interviewing, etc.
- Resource materials on labor market information, interviewing and employee
evaluations, Americans with Disabilities Act, hiring practices, job descriptions, time
management and supervision/managing employees are also available in the Skills
Development Lab and Employer Services Room
- Services for veterans are also offered 32
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There is no
cost to you. Choose only
the services you need
and want!
Services to eligible youth (age 16-21) include:
- Tutoring and study skills training and instruction leading to high school
completion, including dropout prevention strategies
- Alternative secondary school offerings
- Summer employment opportunities directly linked to academic and
occupational learning
- Paid and unpaid work experience including internships and job shadowing
- Occupational skill training (craft training, truck driving, LPN, RN, etc.)
- Leadership development opportunities, which include community services and
peer-centered activities encouraging responsibility and other positive social
behaviors
- Supportive services (child care, transportation, etc.)
- Adult mentoring for a duration of at least 12 months which may occur
during and after program participation
- Comprehensive guidance and counseling including drug and alcohol abuse
counseling, as well as referrals to counseling as appropriate to the needs of
the individual youth
- Follow-up activities for no less than 12 months after completion
of participation

NOTE: Individuals
are responsible for purchasing
their own plant safety equipment,
such as Nomex, personal protective
equipment (PPE) and other workforce
items. However, there are support
services available to help cover
these costs. See Appendix F.
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Interested in getting trained on skills not directly associated with industry?

For adults who want to focus on work readiness, job training or post-secondary education, the
Literacy Council partners with SOWELA Technical Community College to provide dual enrollment
and transition assistance. Currently, the Literacy Council and SOWELA are recruiting for three dual
enrollment programs:

Program 1: Adult Basic Education to College This program is for adults who are enrolled
in the adult education program and want to transition into a college program of their choice.
Participants take a college orientation course, a technology course, language arts and
mathematics.

Program 2: Intro to Auto Tech This program is designed for adults who are interested
in future careers in the Automotive Technology field. Participants earn 10 credit hours
from courses focuses on college preparedness, safety, brakes and engine performance.

Program 3: Allied Health This program focuses on acquisition of the nurse assistant
credential and preparation for college entrance. Participants who successfully complete
the program earn up to five credit hours that may be transferred to the practical nursing
program. A strong emphasis is placed on reading, writing and mathematics.

Program Contact Info Visit

DeRidder; Phone: (337) 348-4712 [Link]
Grand Lake; Phone: (337) 598-5334
Jennings; Phone: (337) 616-9918
for information about
Lake Charles; Phone: (337) 494-7000
program offerings and
timeslots.
Please submit general inquiries via email to
info@[Link] or call 1-888-LIT-SWLA.

Stay positive.
Many people have to
apply multiple times
before being hired.

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I have made mistakes in the past and have a criminal record.

How can I still get a job?
It is important to recognize that you will initially face challenges and limitations as you will be
competing with other individuals with a solid work history.

Step 1: Begin building a solid work history.

;
Whether the initial job is employment in the service industry or the construction
industry, the job should be one paying social security taxes and income taxes and NOT
a cash-based job.

; Step 2: Call the Calcasieu Business and Career Solutions Center

for assistance.
The Calcasieu Business and Career Solutions Center has a staff member that assists
individuals with criminal backgrounds as they work to reenter the workforce. Individuals
attend a job readiness workshop every Tuesday. Walk-ins are welcome. Contact the
individual below for more information.
Contact: Gwen Guillory
Phone: (337) 721-4010 ext. 5009
Email: gguillory@[Link]
- See contact information in Appendix A

This is the first step

in a journey toward
succeeding in
todays workforce.
Get started today!
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APPENDIX A:

Contact information for entities listed in the Resource Guide

NOTE: Contacts listed below were compiled in October 2013. It is likely that phone numbers and email
addresses listed in this Resource Guide will change over time. Should you have any trouble reaching any
of the contacts listed, dial 2-1-1 and an information and referral specialist will provide the appropriate
information about the respective organization. In addition, the most up-to-date version of the SWLA
Resource Guide will be available at www. [Link] and [Link].

Apprenticeship Program Contacts Calcasieu Business and Career

Contact: Richard Paulk Solutions Center
Plumbers Local 106 Apprenticeship Director Contact: Mary Conway
Phone: (337) 436-2444 Address: 2424 3rd Street
Email: local106jac@[Link] Lake Charles, LA 70601
Contact: Carlos Perez Phone: (337) 721-4010 ext.5026
Lake Charles JATC Coordinator Email: mconway@[Link]
Phone: (337) 433-7277 Fax: (337) 721-4186
Hours:
Associated Builders & Contractors (ABC) Monday, Wednesday, Friday: 8am-5pm
Pelican Southwest Chapter Thursday: 8am-12pm & 1pm-3pm
Contact: Kirby Bruchhaus The Center closes daily from 12-1 for lunch.
Southwest Area Director See location map in Appendix G
Address: 222 Walcot Road
Westlake, LA 70669
Phone: (337) 882-0204
Email: kbruchhaus@[Link]
Website: [Link]
See location map in Appendix G

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Calcasieu Parish Public Library (Main) Iowa

Address: 301 West Claude Street Address: 107 East First St.
Lake Charles, LA 70605 Iowa, LA 70647
Phone: (337) 721-7116 Phone: (337) 582-3597 or (337) 721-7101
Website: [Link] Hours: Monday-Friday: 9am-6pm

Other branch locations: Maplewood

Carnegie Memorial Library Address: 91 Center Circle
Address: 411 Pujo Street Suphur, LA 70663
Lake Charles, LA 70601 Phone: (337) 721-7104
Phone: (337) 721-7084 Hours: Monday-Friday: 1pm-5pm
Hours: Monday-Friday: 9am-6pm Moss Bluff
Address: 261 Parish Road
Central Main Library
Lake Charles, LA 70611
Address: 301 West Claude Street
Phone: (337) 721-7128
Lake Charles, LA 70605
Hours: Monday-Thursday: 9am-8pm
Phone: (337) 721-7116
Friday: 9am-6pm, Saturday: 9am-5pm
Hours: Monday-Thursday: 9am-8pm
Friday: 9am-6pm, Southwest Louisiana Genealogical
Saturday: 9am-5pm, Sunday: 2pm-6pm & Historical Library
Address: 411 Pujo St.
DeQuincy Lake Charles, LA 70601
Address: 102 West Harrison Street Phone: (337) 721-7110
DeQuincy, LA 70633 Hours: Monday-Friday: 9am-6pm,
Phone: (337) 786-4213 or (337) 721-7087 Saturday: 9am-5pm
Hours: Monday-Friday: 9am-6pm
Starks
Epps Memorial Address: 113 South Highway 109
Address: 1320 North Simmons Street Starks, LA 70661
Lake Charles, LA 70601 Phone: (337) 743-6560 or (337) 721-7107
Phone: (337) 721-7090 Hours: Monday & Tuesday: 2pm-6pm
Hours: Monday-Thursday: 9am-8pm Wednesday: 9am-6pm
Friday: 9am-6pm, Saturday: 9am-5pm
Thursday & Friday: 2pm-6pm
Fontenot Memorial
Address: 1402 Center Street Sulphur Regional Library
Vinton, LA 70668 Address: 1160 Cypress Street
Phone: (337) 721-7095 Sulphur, LA 70663
Hours: Monday-Friday: 9am-6pm Phone: (337) 721-7141
Hours: Monday-Thursday: 9am-8pm
Hayes Friday: 9am-6pm, Saturday: 9am-5pm
Address: 7709 Perier Street
Sunday: 2pm-6pm
Hayes, LA 70646
Phone: (337) 622-3605 or (337) 721-7098
Hours: Monday-Friday: 10am-6pm
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Westlake Safety Council of SWLA

Address: 937 Mulberry Street Address: 1201 Ryan Street
Westlake, LA 70669 Lake Charles, LA 70601
Phone: (337) 721-7113 Phone: (337) 436-3354
Hours: Monday-Friday: 9am-6pm Website: [Link]
See location map in Appendix G
Calcasieu Parish Transit System
Phone: (337) 721-4040 SOWELA Technical Community College
Address: 3820 Senator J. Bennett Johnston Ave.
Calcasieu Parish Police Jury Child Home Lake Charles, LA 70615
Day Care Program Phone: (337) 421-6565
Address: 2001 Moeling Street Website: [Link]
Lake Charles, LA 70601 See location map in Appendix G
(Multi-Purpose Center)
Phone: (337) 721-4030 South Louisiana Community College (SLCC) -
Acadian
Interview for Life: Career and Address: 1933 West Hutchinson Avenue
Life Coaching/Interview Preparation Crowley, LA 70526
United Way Community Partner Phone: (337) 788-7521
Contact: Nikki Fontenot Website: [Link]
Phone: (337) 802-7932
Website: [Link]
Call for class dates, times, and locations
in your area.

Literacy Council of Southwest

Louisiana
Contact: Tommeka Semien
Phone: Lake Charles office (337) 494-7000
Email: tsemien@[Link]
Address: 809 Kirby St., Suite 126
Lake Charles, LA 70601
See location map in Appendix G
Adult basic education program
Contact: Gaynell Perry
Phone: (337) 494-7000
Computer basics program
Contact: Katrise Reado
Phone: (337) 494-7000 39
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APPENDIX B:
Current record of costs and fees associated with training curriculums, etc.
NOTE: Costs listed below were gathered in October 2013. Interested parties should confirm these costs
with respective institutions.

ABC Training Costs

Financial aid may be available through sponsoring employers.

Industrial Electrician
Four Semesters. 120 hours per semester (20 weeks 6 hours per week 2 evenings per
week 6pm to 9pm) $550 per semester

Heavy Equipment Operator

Two Semesters. 120 hours per semester (20 weeks 6 hours per week 2 evenings per week
6pm to 9pm) $550 per semester

Instrumentation Technician
Two Semesters. 120 hours per semester (20 weeks 6 hours per week 2 evenings per week
6pm to 9pm) $550 per semester

Insulator
Two Semesters. 120 hours per semester (20 weeks 6 hours per week 2 evenings per week
6pm to 9pm) $550 per semester

Millwright
Two Semesters. 120 hours per semester (20 weeks 6 hours per week 2 evenings per week
6pm to pm) $550 per semester

Mobile Crane Operator

Two Semesters. 120 hours per semester (20 weeks 6 hours per week 2 evenings per week
6pm to 9pm) $550 per semester

Pipefitter/Fabricator
Two Semesters. 120 hours per semester (20 weeks 6 hours per week 2 evenings per week
6pm to 9pm) $550 per semester

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Welder
At your own pace. Semester lengths are the same as all of the above. ABC also offers
day welding classes that are Monday Thursday, 1pm to 4pm. They total 240 hours per
semester and the cost is $2,800 per semester. Welding is dependent on what level the
student wishes to achieve which may occur prior to the end of the semester. An example of
an average time frame to complete all levels below could be 5 to 6 semesters. An example
of an average time frame to complete one level could be 1 to 1 semesters.
Levels are:
Level 1 SMAW Plate Unrestricted
Level 2 SMAW Pipe Stick Unrestricted and Restricted
Level 3 GTAW Pipe TIG Unrestricted
Level 4 GTAW Pipe Restricted

NCCER Assessment Costs ABC Pelican Chapter
Crafts Assessment: $120
Craft Assessment Retakes: $120
Specialty-AOC/Pipeline: $225
Specialty-AOC/Pipeline Retakes: $225
NCCER Mobile Crane Certification (Written) Assessment: $300

Adult basic education course at the Literacy Council of Southwest Louisiana

$25 registration fee is good for one year

Apprenticeship Programs
Plumbers Local 106 Apprenticeship Program
Note: If the student is accepted as a member of Local 106, they do not pay any of the costs
associated with the apprenticeship training.

Lake Charles Electrical Apprenticeship Program

Cost per year for apprenticeship training (books and other fees included):
1st year: $411.50
2nd year: $496.00
3rd year: $339.00
4th year: $377.00
5th year: $514.00
NOTE: Starting in the fall of 2014, first year apprentices will be required to have a laptop. In
years thereafter, the organization will move to simulated interactive training due to all work
books going online. Textbooks will remain the same.
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Basic Computer Course at the Literacy Council of Southwest Louisiana

$15 registration fee per class

Calcasieu Business and Career Solutions Center

There are no costs associated with the core services provided to the public. However, there
are costs associated with an individual attending training through Workforce Investment Act,
or if the individual is given Work/Keys assessment.

Safety Council of Southwest Louisiana Basic Plus Orientation

Between $43-$52

South Louisiana Community College (SLCC) Acadian Training Costs

Commercial Truck Driving
Class Clock Hours: 240 hours; Cost Per Student: $6,500
Drafting and Design Technology
Associate Degree: 75 credit hours or 5 semesters; Cost Per Student: $8,155.80
(including books and supplies)

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SOWELA Training Costs

Carpentry
Short term class clock hours for certificate program: 440; Cost Per Student: $1,930
Chemical Plant/System Operator/Process Technology
Two year 67 credit hour Associate of Applied Science Degree program; Cost Per Student:
$7,483 plus books and equipment
Concrete Finisher
Short term class clock hours for certificate program: : 325; Cost Per Student: $1,580
Drafting and Design Technology
Two year 60 credit hour Associate of Applied Science Degree program; Cost Per Student:
$6,525 tuition plus books and supplies
Electrician
Short term class clock hours for certificate program: 330 or 50 semester credit hours;
Cost Per Student: $1,630
Industrial Instrumentation
Two year 60 credit hour Associate of Applied Science Degree program; Cost Per Student:
$6,525 tuition plus books and supplies
Machinist
Short term class clock hours for certificate program: 912; Cost Per Student: $2,997
Millwright
Short term class clock hours for certificate program: 752.5; Cost Per Student: $2,729
Pipefitter
Short term class clock hours for certificate program: 315; Cost Per Student: $1,500
Scaffold Builder
Short term class clock hours for certificate program: 145; Cost Per Student: $1,184
Welder
Short term class clock hours for certificate program: : 600; Cost Per Student: $2,830

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APPENDIX C:

Louisiana Workforce Commission

Guidance on Preparing a Resume


 
   

 
  


   
  


     



    

  
  





        
   
 
 
 

 
    

  




        
     
   
 

 

   
    

 
      



  

   
      
  
 
 

 
   

      
     

  

 
    
      
 
    

  

   
   
 


  
    
    


      
   
  
 
 
     
 
     
  

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Rsum formats

1
Chronological rsum. 
 
 

  
 


 



2
Functional rsum. 


 




  


3
Combination rsum.
  

 

 


 

 

Cyber rsums!


 


 




 


 
 
plain text hypertext

Plain text rsums





 


Hypertext rsums


  


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Mini Resume Mini Resume

Employers often ask for this information at a job Employers often ask for this information at a job
interview. Fill in this resume' ahead of time and take it interview. Fill in this resume' ahead of time and take it
with you as a reference. Add additional sheets if with you as a reference. Add additional sheets if
necessary. necessary.
[Link]
Social Security Number:
[Link]
Social Security Number:

Driver's License Number:

Job Interview Tips
Emergency Contact
Job Interview Tips
Driver's License Number:
Emergency Contact
(Name) (Phone No.) (Name) (Phone No.)
EDUCATION EDUCATION
Before the Interview: Before the Interview:
Highest Grade Completed ______ Year Graduated ________ Highest Grade Completed ______ Year Graduated ________
Learn all you can about the company. Learn all you can about the company.
School ________________________________________________
School ________________________________________________
Have specific job or jobs in mind. Have specific job or jobs in mind.
Address _______________________________________________
Address _______________________________________________
Complete Mini Resume'.
Honors ________________________________________________
Complete Mini Resume'.
Honors ________________________________________________
Mentally review your qualifications for job.
Higher Education # of years _______
Mentally review your qualifications for job.
Higher Education # of years _______
Practice answering questions about yourself.
School ________________________________________________
Practice answering questions about yourself.
School ________________________________________________
Ask for location, directions, start time, and
Address _______________________________________________
Ask for location, directions, start time, and
Address _______________________________________________
expected duration of interview, as well as expected duration of interview, as well as
parking
Course/Subject guidelines. Degree Date _____________
_________________ Course/Subject _________________
parking guidelines. Degree Date _____________
Drive by location of building the day before.
Honors ________________________________________________
Honors ________________________________________________
Drive by location of building the day before.

Activities (clubs, offices, sports,name,
Ask interviewers etc.) _______________________
title, and company. (clubs,
Activities Ask offices,
interviewers name,
sports, etc.) title, and company.
_______________________
_______________________________________________________
During Tests: _______________________________________________________
During Tests:

Listen PREVIOUS EMPLOYMENT

to instructions. Listen to instructions.
PREVIOUS EMPLOYMENT

Read each question thoroughly.

(Summer and part-time jobs, too)
Read each question thoroughly.
(Summer and part-time jobs, too)

______________________________________________
Employer Write legibly. Write legibly.
Employer ______________________________________________
Don't dwell too long on one question.
Address _______________________________________________ Don't dwell too long on one question.
Address _______________________________________________
_______________________________________________
Job Title If unsure, stay with your first answer. If unsure, stay with your first answer.
Job Title _______________________________________________
During the Interview:
From: ____________ To: ____________ Salary: $ _____________
During the Interview:
From: ____________ To: ____________ Salary: $ _____________

Employer ______________________________________________
Go alone. Go alone.
Employer ______________________________________________
_______________________________________________
Address Be clean and well groomed. Address_______________________________________________
Be clean and well groomed.
Dress appropriately, neatly, and conservatively.
Job Title _______________________________________________ Job Title_______________________________________________
Dress appropriately, neatly, and conservatively.
From: Be prompt.
____________ To: ____________ Salary: $ _____________ Be prompt.
From: ____________ To: ____________ Salary: $ _____________
Do not smoke or chew gum.
REFERENCES Do not smoke or chew gum.
REFERENCES
Answer questionsbefore
(Get permission directly and
using truthfully
names) Answer questions directly and truthfully
(Get permission before using names)
Name Use good manners.
_________________________________________________ Use good manners.
Use proper grammar and good diction.
Name _________________________________________________
Use proper grammar and good diction.
Address _______________________________________________
Be Be enthusiastic.
Address _______________________________________________
Telephone enthusiastic.
number (_______)_______-______________________
Listen, maintain eye contact, and ask questions. Listen, maintain eye contact, and ask questions.
Telephone number (_______)_______-______________________
Name _________________________________________________
Thank the interviewer.
Address _______________________________________________
Thank the interviewer.
Name _________________________________________________

Address _______________________________________________
Telephone number (_______)_______-______________________
Telephone number (_______)_______-______________________

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APPENDIX D:
Below is a sample SWLA plant pre-application. The Calcasieu Business and Career Solutions Center
will ask you to fill out this application via an online website first. Note: The online application will
be available shortly. The Center recruitment team will use the information gathered from this
application to get you an interview with one of our area employers.
NOTE: At the company interview, you will have to fill out an additional company-specific application.

2013 Southwest Louisiana Plant Pre-Application

Operations

Jane Deaux
P.O. Box 123
Iowa, La 70647
337-123-4567
[Link]@[Link]
123-45-6789

01/02/1970
Caucasian
N/A

Jane Deaux 10/16/13

McNeese U.
H&HP
May, 1992 5
currently enrolled in P Tech program
none

Chemtura Biolab Inc.

Westlake, La.
Shipper/Packer 17.25/hour
catch samples, ship out finished product,
drive fork lift
; 08/13 currently employed
looking for better opportunity

Online
application
coming soon!
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2013 Southwest Louisiana Plant Pre-Application

Calcasieu Parish School Board

Jane Deaux
Lake Chalres, La.
Teacher/Coach 49,500/year
Taught high school level courses and coached N/A
volleyball
08/11 06/13
career change for better opportunity

Allen Parish School Board Currently operate various types of equipment, read gauges,
Oberlin, La.
catch samples, load sacks, and follow established safety guidelines
Teacher/Coach 44,000/year
Taught Social Studies and coached volleyball

06/10 08/11
Better opportunity in Calcasieu Parish

Evangeline Parish School Board

Ville Platte, La.
Teacher/Coach 42,000/year
Taught various subjects and coached volleyball

08/08 06/10
relocated after marriage

Jefferson Davis Parish School Board

Jennings, La.
Teacher/Coach 44,000/year
Taught Social Studies and coached volleyball

08/07 08/08
Better opportunity in Evangeline Parish

IMPORTANT!
In order to be considered
for most jobs with industry, you
must be willing to take a drug test and
remove facial hair and piercings that
may prevent the proper use of plant
safety equipment, such as
goggles, hardhats, etc.

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APPENDIX E:
What is the process for obtaining a TWIC?

;
Step 1: Gather documents
Applicants are required to bring identity documents to the enrollment center.
See list of documents on the following pages.

; Step 2: Enroll
Appointments to visit an enrollment center can only be made via phone by
calling 1 (855) 347-8371 anytime Monday through Friday from 7am - 9pm CST.
Lake Charles UES Enrollment Center
Physical Address: 1 Lakeshore Drive, Suite 105, Lake Charles, LA 70601-4273
Phone: (337) 491-0807
Hours: Monday-Friday (8:30am - 4:30pm)
NOTE: The Lake Charles Enrollment Center is located at the Capital One Tower Building. There
is truck parking available in the Lake Charles Civic Center parking lot located across the street to
the south. There is also parking available on the north on Ann Street.

Applicants must visit an enrollment center where they will:

- Complete a TWIC Disclosure and Certification Form
- Pay the enrollment fee (The enrollment fee for the TWIC program is $129.75.
Workers with current, comparable background checks will pay a reduced fee
of $105.25.)
- Provide biographic information and a complete set of fingerprints
- Sit for a digital photograph

;
Step 3: Pick up TWIC
Applicants will be notified by email or phone, as specified during enrollment, when
their TWIC is available at the enrollment center
Applicants must return to the center at which they enrolled to pick up their
TWIC (unless they specify another enrollment center at the time of enrollment)
TWICs will be issued to workers 6 8 weeks after enrollment
Applicants can check the status of their card and schedule a pick-up appointment by
going to [Link]/workflows?workflow=service-status

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Documentation Needed if you were born INSIDE the United States

If you are a citizen of the United States (or its outlying possessions) and you were born inside
the United States (or its outlying possessions), you must provide one document from column
A OR two documents from column B. At least one of them must be a government-issued
photo ID, such as a state-issued drivers license, military ID card or state identification card.

COLUMN A COLUMN B
Unexpired U.S. passport book or passport card Unexpired drivers license issued by a State or
outlying possession of the United States
Unexpired Merchant Mariner Document
Unexpired ID card issued by a State or outlying
Unexpired Free and Secure Trade (FAST) Card possession of the United States. Must include a
State or State agency seal or logo (such as a state
Unexpired NEXUS Card port authority ID or State University ID)
Unexpired Secure Electronic Network for Travelers Original or certified copy of birth certificate issued
Rapid Inspection (SENTRI) Card by a State, county, municipal authority, or outlying
possession of the United States bearing an official
Unexpired United States Enhanced Drivers License seal
(EDL)
Voters registration card
Unexpired Enhanced Tribal Card (ETC)
U.S. military ID card or U.S. retired military ID
U.S. military dependents card
Expired U.S. passport (within 12 months of
expiration)
Native American tribal document (with photo)
U.S. social security card
U.S. military discharge papers (DD-214)
Department of Transportation (DOT) medical card
U.S. civil marriage certificate
Unexpired Merchant Mariner License (MML)
bearing an official raised seal, or a certified copy
Unexpired Department of Homeland Security
(DHS) / Transportation Security Administration
(TSA) Transportation Worker Identification
Credential (TWIC)
Unexpired Merchant Mariner Credential (MMC)

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Documentation Needed if you were born OUTSIDE the United States

If you are a citizen of the United States (or its outlying possessions) but you were born
outside the United States (or its outlying possessions), you must provide one document
from column A OR two documents from column B. If you present two documents from
column B, at least one of them must be a government-issued photo ID, such as a state-issued
drivers license, military ID card or state identification card. One of the documents
you provide must demonstrate that you are a citizen of the United States.

COLUMN A COLUMN B
Unexpired U.S. passport book or passport card U.S. Certificate of Citizenry (N-560 or 561)
--demonstrates U.S. citizenship --demonstrates U.S. citizenship
Unexpired Merchant Mariner Document U.S. Certificate of Naturalization (N-550 or 570)
--demonstrates U.S. citizenship if indicated on the --demonstrates U.S. citizenship
MMD
U.S. Citizen Identification Card (I-179 or I-197)
Unexpired Free and Secure Trade (FAST) Card --demonstrates U.S. citizenship
--demonstrates U.S. citizenship
Expired U.S. passport (within 12 months of
Unexpired NEXUS Card --demonstrates U.S. expiration) --demonstrates U.S. citizenship
citizenship
Consular Report of Birth Abroad (FS-240)
Unexpired Secure Electronic Network for Travelers --demonstrates U.S. citizenship
Rapid Inspection (SENTRI) Card --demonstrates U.S.
citizenship Certification of Report of Birth Abroad (DS-1350
or FS-545) --demonstrates U.S. citizenship
Unexpired United States Enhanced Drivers License
(EDL) --demonstrates U.S. citizenship Unexpired drivers license issued by a State or
outlying possession of the United States
Unexpired Enhanced Tribal Card (ETC)
--demonstrates U.S. citizenship Unexpired ID card issued by a State or outlying
possession of the United States. Must include a
State or State agency seal or logo (such as a state
port authority ID or State University ID)
Voters registration card
U.S. military ID card or U.S. retired military ID
U.S. military dependents card
Native American tribal document (with photo)
U.S. social security card
U.S. military discharge papers (DD-214)
Department of Transportation (DOT) medical card
U.S. civil marriage certificate
Unexpired Merchant Mariner License (MML)
bearing an official raised seal, or a certified copy
Unexpired Department of Homeland Security
(DHS) / Transportation Security Administration
(TSA) Transportation Worker Identification
Credential (TWIC)
Unexpired Merchant Mariner Credential (MMC)

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What are the eligibility requirements?

An individual must be a U.S. citizen or fall into an eligible immigration category and can not have
been convicted of certain crimes. In addition, individuals cannot be connected to terrorist activity
or lack mental capacity.
What if I do not meet the eligibility requirements?
Applicants who are denied a TWIC will be sent a letter explaining the reason for denial and
instructed on how to apply for an appeal or waiver.
What can disqualify me from getting a TWIC?
An individual who lacks lawful presence and certain immigration status in the United States, has a
connection to terrorist activity, has been determined to lack mental capacity or was convicted of
certain crimes will be ineligible for a TWIC.
What are the disqualifying offenses? What are the waiver policies for each type of offense?
Parts A and B provide a comprehensive list of disqualifying offenses and the waiver policies for
each.

Part A Permanent Disqualifying Offenses

Conviction for one of the following felonies is disqualifying regardless of when it occurred, and the
applicant is not eligible for a waiver.
1 Espionage or conspiracy to commit espionage.
2 Sedition, or conspiracy to commit sedition.
3 Treason, or conspiracy to commit treason.
4 A federal crime of terrorism as defined in 18 U.S.C. 2332b(g), or comparable State law, or
conspiracy to commit such crime. Conviction for one of the following felonies is disqualifying
regardless of when it occurred, and the applicant may apply for a waiver.
5 A crime involving a transportation security incident. A transportation security incident is a
security incident resulting in a significant loss of life, environmental damage, transportation
system disruption, or economic disruption in a particular area, as defined in 46 U.S.C. 70101.
The term economic disruption does not include a work stoppage or other employee-related
action not related to terrorism and resulting from an employer-employee dispute.
6 Improper transportation of a hazardous material under 49 U.S.C. 5124, or a State law
that is comparable.
7 Unlawful possession, use, sale, distribution, manufacture, purchase, receipt, transfer, shipping,
transporting, import, export, storage of, or dealing in an explosive or explosive device. An
explosive or explosive device includes an explosive or explosive material as defined in
18 U.S.C. 232(5), 841(c) through 841(f), and 844(j); and a destructive device, as defined in
18 U.S.C. 921(a)(4) and 26 U.S.C. 5845(f).
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8 Murder.
9 Making any threat, or maliciously conveying false information knowing the same to be false,
concerning the deliverance, placement, or detonation of an explosive or other lethal device in
or against a place of public use, a state or government facility, a public transportations system,
or an infrastructure facility.
10 Violations of the Racketeer Influenced and Corrupt Organizations Act, 18 U.S.C. 1961, et seq.,
or a comparable State law, where one of the predicate acts found by a jury or admitted by the
defendant, consists of one of the crimes listed in Column A.
11 Attempt to commit the crimes in Part A, items 1 - 4.
12 Conspiracy or attempt to commit the crimes in Part A, items 5 - 10.

Part B Interim Disqualifying Offenses

Conviction for one of the following felonies is disqualifying if the applicant was convicted, pled
guilty (including no contest), or found not guilty by reason of insanity within 7 years of the date of
the TWIC application; OR if the applicant was released from prison after conviction within 5 years
of the date of the application. The applicant may apply for a waiver.
1 Unlawful possession, use, sale, manufacture, purchase, distribution, receipt, transfer, shipping,
transporting, delivery, import, export of, or dealing in a firearm or other weapon. A firearm or
other weapon includes, but is not limited to, firearms as defined in 18 U.S.C. 921(a)(3) or
26 U.S.C. 5 845(a), or items contained on the U.S. Munitions Import List at 27 CFR 447.21.
2 Extortion.
3 Dishonesty, fraud, or misrepresentation, including identity fraud and money
laundering where the money laundering is related to a crime described in Columns A
or B. Welfare fraud and passing bad checks do not constitute dishonesty, fraud, or
misrepresentation for purposes of this paragraph.
4 Bribery.
5 Smuggling.
6 Immigration violations.
7 Distribution of, possession with intent to distribute, or importation of a controlled
substance.
8 Arson.
9 Kidnapping or hostage taking.
10 Rape or aggravated sexual abuse.
11 Assault with intent to kill.
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12 Robbery.
13 Fraudulent entry into a seaport as described in 18 U.S.C.1036, or a comparable State law.
14 Violations of the Racketeer Influenced and Corrupt Organizations Act, 18 U.S.C. 1961,
et seq. , or a comparable State law, other than the violations listed in Part A, item 10
15 Conspiracy or attempt to commit felonies listed in Part B.
What if a conviction is exonerated?
If a conviction is expunged or pardoned, the criminal records may reveal this. If they do not, TSA
sends the applicant a Preliminary Determination of Ineligibility letter explaining what the records
show and how the applicant can correct inaccurate records.
What if my initial disqualifying crime is no longer applicable? Can I reapply for a TWIC?
Applicants are encouraged to reapply if their initial disqualifying offense is no longer applicable.
Applicants will need to understand the nature of the initial disqualification and the corresponding
look-back periods of 5 or 7 years if applicable. Reapplying can occur as long as there are no
secondary disqualifying events.
What if I have a disqualifying crime that was expunged from my record?
The applicant should proceed with TWIC enrollment as though they do not have a disqualifying
offense, as long as the record is truly expunged. Per 49 C.F.R. 1570.3, a conviction is expunged
when the conviction is removed from the individuals criminal history record and there are no
legal disabilities or restrictions associated with the expunged conviction, other than the fact
that the conviction may be used for sentencing purposes for subsequent convictions. However,
if the applicant is a credentialed mariner or intends to apply for a mariner credential, he or she
must report convictions that were expunged on their application to obtain the MMC. Failure to
disclose expunged convictions could result in a determination that the application for the mariner
credential is fraudulent.
Can a person under indictment apply for a TWIC? Do they still have the appeal and waiver
process available to them?
An individual under indictment for a disqualifying criminal offense may not hold a TWIC until the
indictment is dismissed. If the applicant has an indictment pending, the applicant could apply for a
waiver; however, a request for a waiver does not guarantee that a waiver will be granted.
What options are available to me if I am initially determined to be ineligible
for a TWIC?
Applicants who are initially determined to be ineligible for a Transportation Worker Identification
Credential (TWIC) will be provided with TSAs justification for denial, and instruction for how to
apply for an appeal or waiver. The process is straight forward, and no legal knowledge is needed, nor
is legal representation necessary. Requests may be typed or handwritten.

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Appeal If you believe you that you should not have been determined to be ineligible for a TWIC
(i.e. you may think the decision was based on incorrect court records or incorrect information
provided at enrollment), you may request an appeal. You may request copies of the materials that
TSA used to make the determination to assist you in deciding whether a correction must be made
to your court records and/or what information must be provided to justify your appeal.
Waiver If you have a disqualifying offense, meet the description of mental incapacity, or are
an alien under temporary protected status, you may request a waiver. When completing a waiver
request, the applicant should describe why he/she no longer poses a security threat. Information
that assists TSA with this determination includes:
The circumstances surrounding the conviction.
The length of time the applicant has been out of prison if sentenced to incarceration.
The applicants work and personal history since the conviction.
Whether the applicant made restitution or completed mitigation remedies, such as probation
or community service.
References from employers, probation officers, parole officers, clergy, and others who know
the applicant and can attest to his/her responsibility and good character.
If denied due to mental incapacity, court records or official medical release documents that
relate to the applicants mental health may also be included with the waiver request.
If an alien under temporary protected status, information attesting to that.
What options are available if I am denied an appeal or waiver?
Appeals and Waivers Related to Immigration Status
If an applicants appeal or waiver is denied because he or she was unable to
prove immigration eligibility to hold a TWIC, then the applicant may re-enroll
when he or she has documents that prove immigration eligibility.
Appeals Related to Disqualifying Criminal Offenses
If an applicants appeal is denied because he or she was unable to prove that a
disqualifying criminal offense has been expunged or that the applicant has been
pardoned, then the applicant may file a waiver.
Waivers Related to Disqualifying Criminal Offenses
If an applicants waiver for a disqualifying criminal offense has been denied,
then the applicant may request a review by an Administrative Law Judge
(ALJ), a third party who reviews the information pertaining to an individuals
case. Additional information on the ALJ process is available in section 49
CFR 1515.11.

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What is the timeframe for submitting a request for an appeal or a waiver?

Applicants must send appeal and waiver requests to TSA within 60 days of receiving TSAs
Preliminary Determination of Ineligibility letter. If the applicant does not respond to TSA
within 60 calendar days, TSAs decision regarding the applicants eligibility for a TWIC
automatically becomes final, and the applicant is disqualified from holding a TWIC.

If an applicant needs more than 60 days to respond, then the applicant should send a letter
to TSA asking for an extension. Any requests for time extensions will automatically be
granted by TSA.

Where do I send appeals or waivers requests?

Fax Number: (540) 710-2763 or (540) 710-2783
Mailed via U.S. Postal service (note: Registered Mail is accepted) to:
Transportation Security Administration
TSA TWIC Processing Center
P.O. Box 8118
Fredericksburg, VA 22404-8118
Please remember to include the cover sheet (that was provided with your letter from TSA) and
all supporting documentation when faxing or mailing your material.

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Appendix F:
Scholarships and Support Services

SOWELA/Capital One Scholarship

SOWELA Technical Community College received an $80,000 grant from Capital One for
workforce development scholarships for 83 students. Students pursuing jobs as machinists,
millwrights and welders in Southwest Louisiana can enroll in the colleges 24-week workforce
development program. The scholarship will pay for one-third of 83 students tuition.

Before students are eligible for the scholarship, they will have to go through a life-skills class,
which will teach communications, time management, goal setting and decision-making.

Applicants interested in seeking a scholarship should contact Sowelas Office of Workforce

Development at (337) 421-6964

Workforce Investment Board Support Services

Contact the Workforce Investment Board at the Calcasieu Business and Career Solutions
Center for information about available funding for child care services, the purchasing of plant
safety equipment (such as Nomex, personal protective equipment (PPE) and other workforce
items that would be costly for job seekers.
- See contact information in Appendix A

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Other support services offered by the Calcasieu Parish Police Jury Office of
Community Services

NOTE: If you do not have a vehicle or reliable transportation, take advantage of the Calcasieu Parish
Public Transit System.

Calcasieu Public Transit System is a curb-to-curbside transit service sponsored by the Calcasieu
Parish Police Jury and the Louisiana Department of Transportation and Development. Citizens
desiring transit assistance by Calcasieu Transit must meet certain income qualifications. For more
information regarding eligibility, rates and scheduling, please contact Calcasieu Transit at
(337) 721-4040.

Other services offered:

Rural Services
Calcasieu Transit offers citizens residing in rural areas of Calcasieu Parish
access to health care, shopping, education, employment, public services and
recreation services on a first-come/first-serve basis. All cities and townships
outside of the City of Lake Charles are covered by the Rural Program.

Urban Services
Calcasieu Transit offers citizens residing in the City of Lake Charles access to
health care, shopping, education, employment, public services and
recreation services on a first-come/first-serve basis.

Elderly Program
The elderly of Calcasieu Parish can access all services offered by Calcasieu
Transit. Separate rates and programs do exist for the elderly.

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General Public Services

The general public population can access health care, shopping, education,
employment, public services and recreation services on a first-come/first-
serve basis.

Day Care Services

If you do not have or cant afford child care, consider the Calcasieu Parish Police Jury
Child Home Day Care Program.

For more information on services, contact:

Multi-Purpose Center
2001 Moeling Street
Lake Charles, LA 70601
(337) 721-4030

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APPENDIX G:

SOWELA LOCATION MAP

3820 Sen. J. Bennett Johnston Ave.

Lake Charles, LA 70615
(337) 421-6565

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ASSOCIATED BUILDERS & CONTRACTORS (ABC) LOCATION MAP

222 Walcot Rd
Westlake, LA 70669
(337) 882-0204

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CALCASIEU BUSINESS & CAREER SOLUTIONS CENTER

LOCATION MAP

2424 3rd St.

Lake Charles, LA 70601
(337) 721-4010

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LITERACY COUNCIL OF SOUTHWEST LOUISIANA

LOCATION MAP

809 Kirby St., Suite 126

Lake Charles, LA 70601
(337) 494-7000

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SAFETY COUNCIL OF SOUTHWEST LOUISIANA

LOCATION MAP

1201 Ryan St.

Lake Charles, LA 70601
(337) 436-3354

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SOUTH LOUISIANA COMMUNITY COLLEGE (SLCC) - ACADIAN

LOCATION MAP

1933 West Hutchinson Avenue

Crowley, LA 70526
(337) 788-7521

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NOTES

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CONTACTS

NAME ADDRESS PHONE EMAIL

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