FINAL EXAMINATION
PROGRAMME
Postgraduate Diploma in Business Management (PGDBM)
MODULE Project Management
INTAKE July 2013
DATE 9 May 2014
TIME 09h00 12h00
DURATION 3 hours
TOTAL MARKS 100
EXAMINER Mr P McLaren
MODERATOR Mr L Kaplan
INSTRUCTIONS TO THE CANDIDATE
1. Questions must be attempted in the answer book provided.
2. All queries should be directed to the invigilator; do not communicate or attempt to communicate with any
other candidate.
3. You have THREE HOURS to complete this paper. You are not allowed to leave the examination room within
the first hour and in the last 15 minutes of this examination.
4. This is a CLOSED BOOK examination.
5. Read ALL instructions carefully.
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Answer ALL questions.
QUESTION 1 (20 Marks)
Read the extract below and answer the questions that follow.
Nicolette Larson was loading the dishwasher with her husband, Kevin, and telling him about the first meeting of the
Manchester United Tournament Organization Committee. Nicolette, a self-confessed soccer mom, had been elected
tournament director and was responsible for organizing the clubs first summer tournament.
Manchester United Soccer Club (MUSC) located in Manchester, New Hampshire was formed in 1992 as a way of
bringing recreational players to a higher level of competition and preparing them for the State Olympic Development
Program and/or high school teams. The club currently has 24 boys and girls (ranging in age from under 9 to 16) on
teams affiliated with the Hampshire Soccer Association and the Granite State Girls Soccer League. The clubs board of
directors decided in the fall to sponsor a summer invitational soccer tournament to generate revenue. Given the boom in
youth soccer, hosting summer tournaments has become a popular method for raising funds. MUSC teams regularly
compete in three to four tournaments each summer at different locales in New England. These tournaments have been
reported to generate between $50,000and $70,000 for the host club.
MUSC needs additional revenue to refurbish and expand the number of soccer fields at the Rock Rimmon soccer
complex. Funds would also be used to augment the clubs scholarship program, which provides financial aid to players
who cannot afford the $450 annual club dues.
Nicolette gave her husband a blow-by-blow account of what transpired during the first tournament committee meeting
that night. She started the meeting by having everyone introduce themselves and by proclaiming how excited she was
that the club was going to sponsor its own tournament. She then suggested that the committee brainstorm what needed
to be done to pull off the event; she would record their ideas on a flipchart.
What emerged was a free-for-all of ideas and suggestions. One member immediately stressed the importance of having
qualified referees and spent several minutes describing in detail how his sons team was robbed in a poorly officiated
championship game. This was followed by other stories of injustice on the soccer field. Another member suggested that
they needed to quickly contact the local colleges to see if they could use their fields. The committee spent more than 30
minutes talking about how they should screen teams and how much they should charge as an entry fee. An argument
broke out over whether they should reward the winning teams in each age bracket with medals or trophies. Many
members felt that medals were too cheap, while others thought the trophies would be too expensive. Someone
suggested that they seek local corporate sponsors to help fund the tournament. The proposed sale of tournament T-
shirts and sweatshirts was followed by a general critique of the different shirts parents had acquired at different
tournaments. One member advocated that they recruit an artist he knew to develop a unique silk-screen design for the
tournament. The meeting adjourned 30 minutes late with only half of the members remaining until the end. Nicolette
drove home with seven sheets of ideas and a headache.
As Kevin poured a glass of water for the two aspirin Nicolette was about to take, he tried to comfort her by saying that
organizing this tournament would be a big project not unlike the projects he works on at his engineering and design firm.
He offered to sit down with her the next night and help her plan the project. He suggested that the first thing they
needed to do was to develop a WBS for the project.
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1.0 The project team has identified the following potential risks to their project:-
Referees failing to show up at designated games.
Fighting between teams.
Pivotal errors committed by a referee that determines the outcome of a game.
Inadequate parking.
Not enough teams sign up for different age brackets.
Serious injury
Develop a Risk management plan focusing on quantifying risk, developing a response and risk control.
QUESTION 2 (30 Marks)
eThekwini Municipality is requesting provincial funding for a park-and-ride project. One of the requirements in the
request application is a network plan for the design phases of the project. The Chief Engineer instructs you to develop a
project network plan to meet this requirement based on the activity time estimates in days and their dependencies as
shown in table below:
Immediate Most Expected
Activity Optimistic Pessimistic
Predecessor Likely Time
A --------- 4 7 10
B --------- 2 5 8
C A, B 2 5 8
D C 16 19 28
E C 6 9 24
F E 1 7 13
G C 4 10 28
H D, F, G 2 5 14
I F, G 5 8 17
J H 2 5 8
K I, J 18 24 42
2.1 Calculate the expected duration and construct an AON network for the activities of this contract. (15 marks)
2.2 Determine the critical path for the project by calculating the slack for each activity. (15 marks)
QUESTION 3 (20 Marks)
The implementation of Six Sigma projects follows a prescribed methodology consisting of five different phases.
Identify and discuss the phases and list the deliverables for each phase.
QUESTION 4 (15 Marks)
A project is a temporary endeavour undertaken to create a unique product, service or result. The success of a project is
dependent on the ability of the project manager to give direction with regards to the application of the Project
Management knowledge areas.
Identify the TEN (10) knowledge areas of Project Management and define the objective of each.
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QUESTION 5 (15 Marks)
5.1 Differentiate between time-constrained and resource-constrained resource scheduling. (10 marks)
5.2 List the steps involved in resource planning. (5 marks)
END OF PAPER
DATA SHEET
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a = optimistic time
m = most likely time
b = pessimistic time
t = expected time
ES = earliest start time
EF = earliest finish time
LS = latest start time
LF = latest finish time
Z = the number of standard deviations the due date or target lies from the mean or expected date.
1. ES = Max {EF of all immediate predecessors}
2. EF = ES + activity time
3. LF = Min {LS of all immediate following activities}
4. LS = LF - Activity time
5. Slack = LS ES or LF EF
6. t = (a + 4m +b)/6
7. Variance of activity completion time = [(b- a)/6]2
8. Project variance = Sum of variances of activities on critical path
9. Project standard deviation = square root of project variance
10. Z = (due date expected date of completion)/project standard deviation.
11. Probability = Normal Table value for the corresponding Z value.
Z 0.00 0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 0.09
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0.0 0.0000 0.0040 0.0080 0.0120 0.0160 0.0199 0.0239 0.0279 0.0319 0.0359
0.1 0.0398 0.0438 0.0478 0.0517 0.0557 0.0596 0.0636 0.0675 0.0714 0.0753
0.2 0.0793 0.0832 0.0871 0.0910 0.0948 0.0987 0.1026 0.1064 0.1103 0.1141
0.3 0.1179 0.1217 0.1255 0.1293 0.1331 0.1368 0.1406 0.1443 0.1480 0.1517
0.4 0.1554 0.1591 0.1628 0.1664 0.1700 0.1736 0.1772 0.1808 0.1844 0.1879
0.5 0.1915 0.1950 0.1985 0.2019 0.2054 0.2088 0.2123 0.2157 0.2190 0.2224
0.6 0.2257 0.2291 0.2324 0.2357 0.2389 0.2422 0.2454 0.2486 0.2517 0.2549
0.7 0.2580 0.2611 0.2642 0.2673 0.2704 0.2734 0.2764 0.2794 0.2823 0.2852
0.8 0.2881 0.2910 0.2939 0.2967 0.2995 0.3023 0.3051 0.3078 0.3106 0.3133
0.9 0.3159 0.3186 0.3212 0.3238 0.3264 0.3289 0.3315 0.3340 0.3365 0.3389
1.0 0.3413 0.3438 0.3461 0.3485 0.3508 0.3531 0.3554 0.3577 0.3599 0.3621
1.1 0.3643 0.3665 0.3686 0.3708 0.3729 0.3749 0.3770 0.3790 0.3810 0.3830
1.2 0.3849 0.3869 0.3888 0.3907 0.3925 0.3944 0.3962 0.3980 0.3997 0.4015
1.3 0.4032 0.4049 0.4066 0.4082 0.4099 0.4115 0.4131 0.4147 0.4162 0.4177
1.4 0.4192 0.4207 0.4222 0.4236 0.4251 0.4265 0.4279 0.4292 0.4306 0.4319
1.5 0.4332 0.4345 0.4357 0.4370 0.4382 0.4394 0.4406 0.4418 0.4429 0.4441
1.6 0.4452 0.4463 0.4474 0.4484 0.4495 0.4505 0.4515 0.4525 0.4535 0.4545
1.7 0.4554 0.4564 0.4573 0.4582 0.4591 0.4599 0.4608 0.4616 0.4625 0.4633
1.8 0.4641 0.4649 0.4656 0.4664 0.4671 0.4678 0.4686 0.4693 0.4699 0.4706
1.9 0.4713 0.4719 0.4726 0.4732 0.4738 0.4744 0.4750 0.4756 0.4761 0.4767
2.0 0.4772 0.4778 0.4783 0.4788 0.4793 0.4798 0.4803 0.4808 0.4812 0.4817
2.1 0.4821 0.4826 0.4830 0.4834 0.4838 0.4842 0.4846 0.4850 0.4854 0.4857
2.2 0.4861 0.4864 0.4868 0.4871 0.4875 0.4878 0.4881 0.4884 0.4887 0.4890
2.3 0.4893 0.4896 0.4898 0.4901 0.4904 0.4906 0.4909 0.4911 0.4913 0.4916
2.4 0.4918 0.4920 0.4922 0.4925 0.4927 0.4929 0.4931 0.4932 0.4934 0.4936
2.5 0.4938 0.4940 0.4941 0.4943 0.4945 0.4946 0.4948 0.4949 0.4951 0.4952
2.6 0.4953 0.4955 0.4956 0.4957 0.4959 0.4960 0.4961 0.4962 0.4963 0.4964
2.7 0.4965 0.4966 0.4967 0.4968 0.4969 0.4970 0.4971 0.4972 0.4973 0.4974
2.8 0.4974 0.4975 0.4976 0.4977 0.4977 0.4978 0.4979 0.4979 0.4980 0.4981
2.9 0.4981 0.4982 0.4982 0.4983 0.4984 0.4984 0.4985 0.4985 0.4986 0.4986
3.0 0.4987 0.4987 0.4987 0.4988 0.4988 0.4989 0.4989 0.4989 0.4990 0.4990
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