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ET-IPG Board Restart Troubleshooting Guide

1. The document describes an error on an ET-IPG board caused by a timing issue between memory and the network processor. 2. A previous technical report improved the timing delays but further analysis of the faulty board is needed to adjust the timing further. 3. If the problem reoccurs, the board should be collected, replaced, and sent to Ericsson for further analysis by their product lifecycle management team to find the root cause.

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61 views2 pages

ET-IPG Board Restart Troubleshooting Guide

1. The document describes an error on an ET-IPG board caused by a timing issue between memory and the network processor. 2. A previous technical report improved the timing delays but further analysis of the faulty board is needed to adjust the timing further. 3. If the problem reoccurs, the board should be collected, replaced, and sent to Ericsson for further analysis by their product lifecycle management team to find the root cause.

Uploaded by

3GSERO
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

2.

Time : 17-03-13, 07:29:45


Error code : 0xB0AD0006 (Reported via CELLO:ERI IF)
Process : Cs_boardManager_proc
Queued signals : 1
Owned signals : 9
Restart type : Processor
OS Run Mode : BASIC
PMD identity : -
Restart rank : Cold with test

Error Information:
Board manager restart.
Restart ordered by system manager

El error culpa directamente al HW de la tarjeta. Problemas en la parte ip de


la tarjeta

Board Restart: ET-IPG Error code: 0xB0AD0006 Process: 86


%
Cs_boardManager_proc Usage Count: 2

Data collection for ET-IPG restart Error code: 0xB0AD0006 Process: Cs_boardManager_proc

Network: WCDMA

Service: W-RAN

Node: CPP RNC

Board Restart: Board manager restart. Restart ordered by system manager


Process Restart: ET-IPG
Error code: 0xB0AD0006 (Reported via CELLO:ERI IF)
Process: Cs_boardManager_proc
Restart type: Processor
ERROR NUMBER 0xB0AD0006 WITH EXTRA DATA 0x00A60ABC WAS REPORTED BY
PROCESS Cs_boardManager_proc
TYPE PRI-10
BLOCK osemain
ReadErrorLog: ET-IPG
Ipet_scish_proc scish_session.c:5233 ERROR:SciShSession applaudit req on non tagged session, true is
returned
Refer to TR HO87223 for details
Root cause not found

There is some timing issue between memory and network processor


(NPU) cause the NPU HW alarms and ET-IPG board restarts.

The timing issue already improve in the TR HM97390. The delay value is
experimentally determined on the basis of the worst board we had at that moment. It is
required to analyze the faulty board to adjust the timing issue further.
SOLUTION:

CONDITIONS:

1. ET-IPG restarts without board alarms


2. ReadErrorLog: ET-IPG

Ipet_scish_proc scish_session.c:5234 ERROR:SciShSession


applaudit req on non tagged session, true is returned

3. This procedure is to send the faulty board to PLM for further


analysis

PROCEDURE:

If the problem happens again please do the following steps:


1. collect dcgm/dcgi
2. change the ET-IPG board with good one
3. Send the board in the following address with new TR no
Ericsson AB
Ulf Wallgren
SE KI30 06401
Frgatan 6.
SE-164 80 Stockholm
Sweden
SCS1198264, SCS1049250
PLM needed board for further investigation. After that event the board is working fine. So customer does not
want to send the board.

They will wait until it occur again.

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