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Karima A. Brown: Professional Profile

Karima Brown has a criminal justice associate degree from Community College of Baltimore County and over 5 years of retail and customer service experience including positions at Nordstrom Rack, HomeGoods, Forever 21, and Marshalls. She has strong computer, communication, and organizational skills and enjoys mentoring youth in her past roles at Baltimore City Recreation & Parks and State of Maryland DNR. Karima is looking to leverage her education and experience in criminal justice.

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10 views2 pages

Karima A. Brown: Professional Profile

Karima Brown has a criminal justice associate degree from Community College of Baltimore County and over 5 years of retail and customer service experience including positions at Nordstrom Rack, HomeGoods, Forever 21, and Marshalls. She has strong computer, communication, and organizational skills and enjoys mentoring youth in her past roles at Baltimore City Recreation & Parks and State of Maryland DNR. Karima is looking to leverage her education and experience in criminal justice.

Uploaded by

api-350376087
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Karima A.

Brown
902 E. 41st street. Baltimore, MD, 21218. 410-299-7289. Karimaaaliyah@[Link]
EDUCATION

COMMUNITY COLLEGE OF BALTIMORE CO. Graduation Date: May 10, 2019


Criminal justice Baltimore county, MD
Associate of Applied Science GPA: 3.0

PROFESSIONAL EXPERIENCE

NORDSTROM RACK 09/2016- Present


Markdown associate Towson,MD
Utilizing markdown equipment to markdown prices in all departments
Using expertise customer service to help customers make the best selections and assure they
enjoyed their experience
Take on all task from all departments
HOMEGOODS 11/2015- 09/2016 Sales associate
Towson,MD
Provided customers assistance with cash transactions and other inquiries
Respond to questions and concerns about service and escalate calls appropriately
Notified manager of product counterfeit to prevent any loss
Consistently Improved stores and personal sale goals
Set up promotional displays and retagged merchandise for sales revenue

STATE OF MARYLAND- DNR 06/2016-08/2016


Crew Chief. Kingsville,MD
Supervised youth to help build strong character
Restored wildlife habitat
Improved state and local parks/nature centers

FOREVER 21 09/2015- 06/2016


Sales associate. Towson,MD
Assisted customers with alternate sizes and accessory choices
Cashiering with accuracy
Engaged with customers over telephone
Handled customers complaints and issues with high professional courtesy
Handled customer returns and merchandise exchanges effectively

BALTIMORE CITY RECREATION & PARK Summer 2015


Camp counselor. Baltimore,MD
Mentored youth to establish a great bond
Helped coordinate activities, events and field trips with director
Maintained a safe and healthy environment for children in all respects
Created tasks and scheduled meals

CAMDEN YARDS 04/2014-09/ 2015


Stand attendant. Baltimore,MD
Assisted in food service duties such as receiving customers orders and completing transactions
Cashiered with cash handling accuracy
Consulted with customers to evaluate needs and determine best options
Maintained sales area by organizing merchandise, restocking shelves, and keeping counter area
clean

MARSHALLS 02/ 2014- 04/2014


Cashier. Baltimore,MD
Received and processed cash/credit payments
Understood the basics and tactics of loss prevention and how to prevent it
Promoted TJX rewards and services with customers
Organized returns and found merchandise by departments and prepared carts for floor associates
COMPUTER SKILLS
MS Word, Powerpoint, Excel and Windows. Adobe Photoshop.

CORE QUALIFICATIONS
Strong organizational and interpersonal skills
Good Listener and very patient
Hardworking and dedicated with all of my interests
Fast learner with a positive, energetic attitude
Conflict resolution expert
High written and oral communication skills
Computer literate
Enjoys working under pressure and working with others
Very Initative when it comes to get the job done

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