Scribd
Upload
7 views4 pages

Outpatient Surgery Process Flow Analysis

The document is a process flow analysis of the outpatient surgery process at ABC Hospital. It details 30 steps in the process from patient check-in through pre-operation procedures. Key information captured includes the step number, activity description, clock time, elapsed time, flow type (wait, transport, value-added process etc.), and performance metrics like non-value added time and value-added process time. The total time for the process from patient arrival to beginning of surgery was 114 minutes.

Uploaded by

Abdel Nasser Adam
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
7 views4 pages

Outpatient Surgery Process Flow Analysis

The document is a process flow analysis of the outpatient surgery process at ABC Hospital. It details 30 steps in the process from patient check-in through pre-operation procedures. Key information captured includes the step number, activity description, clock time, elapsed time, flow type (wait, transport, value-added process etc.), and performance metrics like non-value added time and value-added process time. The total time for the process from patient arrival to beginning of surgery was 114 minutes.

Uploaded by

Abdel Nasser Adam
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd

Check One:

Company Name:
Process Name:
Process Location:

Step Nbr

Flow
Type

Activity Description

Clock
Time

Elapsed
Time

Prepared By:
Date:

Flow of Information

Video Taped:

Tranport
Distance

UOM
Total Summary

Flow of Customer
Flow of Unit
Flow of Worker

Transport
Wait Time
Time

Yes/No
NVA
Process
Time

Inspect
Time

VA
Process
Time

UOM
0

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

All Rights Reserved, Juran Institute, Inc.

Template

Process Flow Analysis

25
26
27
28
29
30

All Rights Reserved, Juran Institute, Inc.

Template

Process Flow Analysis

Check One:

Company Name: ABC Hospital


Process Name:
Outpatient Surgery
Process Location: ABC Hospital Surgical Services

Step Nbr

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

Flow
Type

W
T
NVA
T
NVA
T
W
T
VA
T
I
VA
W
VA
W
VA
W
VA
VA
W
VA
VA
VA
W

Activity Description

Total Summary
Walk In
Wait in admitting waiting room
Walk to admitting desk
Admitting Check In
Wlk to PreOp Check In
Check In PreOp
Walk to Holding Waiting Area
Wait in Holding Waiting Room
To bathroom on way to holding
Bathroom
To Holding area bed G
Tech perform vital signs and property list
Change clothes
Wait on stretcher
Nurse assess and consent forms
Wait
Nurse start IV
Wait
Anesthesiologist Assessment
RN Labs and prep
Wait
Anesthesiologist Admin RX
Circulating Nurse in to Assess
Surgeon arrive and assess
Wait

All Rights Reserved, Juran Institute, Inc.

Clock
Time

Elapsed
Time

5:44
5:44
5:52
5:53
5:57
6:01
6:02
6:03
6:12
6:13
6:14
6:15
6:19
6:21
6:23
6:30
6:33
6:38
6:52
7:04
7:05
7:08
7:14
7:16
7:29

Minutes
114
0
8
1
4
4
1
1
9
1
1
1
4
2
2
7
3
5
14
12
1
3
6
2
13
9

Sample

Flow of Customer
Flow of Unit
Flow of Worker

Prepared By:
Date:

Jane Doe (BB)


Sept. 1, 2007

Flow of Information

Video Taped:

Yes

Tranport
Distance

Feet
607

Transport
Wait Time
Time

48

NVA
Process
Time

Inspect
Time

VA
Process
Time

49

8
8

1
4

483

25

1
9
28

1
1

63

1
4
2
2
7
3
5
14
12
1
3
6
2
13
9

Process Flow Analysis

25
26
27
28
29
30

Begin procedure

All Rights Reserved, Juran Institute, Inc.

7:38

Sample

Process Flow Analysis

You might also like