What are the positive connotations of being a good listener?
Being a good listener provides positive avenues for emotional,
psychological growth. It is also a plus in terms of conflict resolution and
people management. A person who is a good listener can gain more
respect as the people around him knows that when they come to that
person, he /she listens to them effectively. Gaining of trust is another
positive connotation of a good listener. People readily trust a person who
listens to them and not necessarily gives out advices. In most situations,
frustrated people are just venting out and they need someone to vent
their annoyance. A good listener will be there all the way until the person
is free of his/her frustration. Being a good listener enables you to gather
information from a person that could be of use either in business or
personal growth. This also helps build rapport with co-workers, family and
friends. Most of the people we interact know that being attentive to what
the speaker doesnt say is as important as being attentive to what he does
say. A good listener can readily see nonverbal cues from the person they
are talking to. This can help gather data regarding the other person as not
all can fully disclose what they feel. By knowing and observing nonverbal
cues, the active listener can gauge what the person needs or what
intervention can be offered to help resolve a situation. Respect plays a big
role in many situations. Most especially in the workplace as getting the
respect of the workers in their management can lead to a very productive
work force. Being an active or good listener will get you respect as it
depicts you showing interest to the other person.
What initiatives should be taken by the top management to increase satisfaction levels among employees?
Being a good listener provides positive avenues for emotional, psychological
growth. It is also a plus in terms of conflict resolution and people management. A
person who is a good listener can gain more respect as the people around him
knows that when they come to that person, he /she listens to them effectively.
Gaining of trust is another positive connotation of a good listener. People readily
trust a person who listens to them and not necessarily gives out advices. In most
situations, frustrated people are just venting out and they need someone to vent
their annoyance. A good listener will be there all the way until the person is free
of his/her frustration. Being a good listener enables you to gather information
from a person that could be of use either in business or personal growth. This
also helps build rapport with co-workers, family and friends. Most of the people
we interact know that being attentive to what the speaker doesnt say is as
important as being attentive to what he does say. A good listener can readily see
nonverbal cues from the person they are talking to. This can help gather data
regarding the other person as not all can fully disclose what they feel. By
knowing and observing nonverbal cues, the active listener can gauge what the
person needs or what intervention can be offered to help resolve a situation.
Respect plays a big role in many situations. Most especially in the workplace as
getting the respect of the workers in their management can lead to a very
productive work force. Being an active or good listener will get you respect as it
depicts you showing interest to the other person.
Job Redesign
Restructuring the elements including tasks, duties and responsibilities of a specific job in order to
make it more encouraging and inspiring for the employees or workers is known as job redesigning.
The process includes revising, analyzing, altering, reforming and reshuffling the job-related content
and dimensions to increase the variety of assignments and functions to motivate employees and
make them feel as an important asset of the organization. The main objective of conducting job
redesigning is to place the right person at the right job and get the maximum output while increasing
their level of satisfaction.
Rust-Out
Rust-out is the term occupational psychologists give to symptoms arising from jobs that
leave people feeling apathetic, disinterested and dull. Effectively its the opposite of burnout
yet some of the effects may appear remarkably similar. Productivity slows, mistakes increase
and quality suffers at least this is in jobs where such things can be seen or measured.
Other jobs are mind-numbing, simple and repetitive and it may be harder to spot rust-out
except perhaps from increased sickness and absence.
Conflict management
The practice of recognizing and dealing with disputes in a rational, balanced and effective way.
Conflict management implemented within a business environment usually involves effective
communication, problem resolving abilities and good negotiating skills to restore the focus to the
company's overall goals.
Question 1: What are the advantages/ disadvantages of practicing Assertion at the Work Place?
Lack of assertiveness in the workplace is a major contributor to poor performance, even though it is
one of the skills that is regularly taught in negotiation training courses.
Unfortunately assertiveness has a bit of a bad rap. Within families and at school people are made to
feel guilty for speaking up for what they want and need. We are actually taught to be non-assertive to be passive.
Assertion often gets confused with and labelled as aggression. Don't make this mistake! Aggression is
attacking and destructive, and the needs of the person being attacked are lost in the interaction.
Contrasted with this is passivity. Passive people lose sight of their own needs, and often times
become resentful.
Answer 2 : The question is incomplete but as per my experience I already know the
question. This situation is regarding theft If I will be in Mona's place I will be little more
honest to say the truth
Question 3: While delegating work, how important do you think it isto consult
subordinates?
Answer:
In delegating work, it is not that important to consult your subordinates. As their
supervisor, you are very much aware of their capabilities and if they can do the task that
you will be delegating them. Consulting them can be done if in case this is an assignment
that they have never done or seen before. Consultation can happen but not too often as
this will also negatively impact their view of you as a superior. The most important thing
to do is to inform them of the project or task and explain the details and the manner on
how you want the task to be completed. The real deal on this is that as a superior,
delegating tasks that are beyond the scope of your subordinate is getting yourself out of
a task. It should never happen as this is considered to be unethical.