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Customer Service Interview Preparation Worksheet

The document provides instructions for job applicants interviewing for a position with a new import-export healthcare business. It outlines steps for applicants to take, including planning for question types, discussing desired salary and benefits, and qualifications. Applicants are asked to answer questions according to their plan, discuss with others who should be offered the job, and listen for results and ask any follow up questions. The document also includes a list for applicants to fill out with their qualifications and questions about their interview experience.

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Meow Memyself
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3 views2 pages

Customer Service Interview Preparation Worksheet

The document provides instructions for job applicants interviewing for a position with a new import-export healthcare business. It outlines steps for applicants to take, including planning for question types, discussing desired salary and benefits, and qualifications. Applicants are asked to answer questions according to their plan, discuss with others who should be offered the job, and listen for results and ask any follow up questions. The document also includes a list for applicants to fill out with their qualifications and questions about their interview experience.

Uploaded by

Meow Memyself
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Worksheet B: Applicant

Interviewer

You and your classmates are the interviewees for the post of customer
service staff for a new small import-export health care products
business
1. Get in group with other job interviewees. Plan for steps and types of question
you are going to be asked by the interviewers. Think of the salary ranges and job
benefits you desire. Also think about the qualifications that may lead to the
hiring.
2. Answer the questions according to your plan.
3. After the interviews, discuss with other interviewees to if you want the job or
who would be offered the job.
4. Listen to the announcement of the results with explanation and ask any
questions to the interviewers for what they have expected to see from you.

List of qualifications you possess

Have you been asked for this?


Or did you try to make the impression?
How was it?

1.
2.
3.
4.
5.
6.
7.
8
9.
10

What do you think about the interview?

Worksheet B: Applicant

Interviewer

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