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Nirmala College Library User Survey

The document is a 9 question questionnaire about a user's visits to and satisfaction with a college library. It collects information on demographics, frequency of visits, reasons for use, success of last visit, possible reasons for an unsuccessful visit, service received, overall satisfaction, and suggestions for improvement. Respondents are asked to provide optional name and required gender, then respond to multiple choice and open-ended questions about library use experiences and preferences.

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raja
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6 views2 pages

Nirmala College Library User Survey

The document is a 9 question questionnaire about a user's visits to and satisfaction with a college library. It collects information on demographics, frequency of visits, reasons for use, success of last visit, possible reasons for an unsuccessful visit, service received, overall satisfaction, and suggestions for improvement. Respondents are asked to provide optional name and required gender, then respond to multiple choice and open-ended questions about library use experiences and preferences.

Uploaded by

raja
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as RTF, PDF, TXT or read online on Scribd

Questonaire

(The data will be kept strictly confidential and will be used for academic
purpose only.)
1. Name: ______________ (optional)

2. Gender :

Male

Female

3. How often do you visit the library?


Once a week

Once a month

Once in six months

Never

4. What are your main reasons for using the Library ?


For reference/research

To read magazines

To study/work

I dont use the nirmala

library

5. On your last visit did you find what you were looking for ?
Yes

No

Partly

6. Mark the reasons that explain why you did not get what you were looking
for on your last visit
Item was checked out
material on the subject
Staff could not find the material
from another library

Library had no
Staff requested material

7. Mark all the items that describe the service you received

Staff was helpful and pleasant


I did not ask for help
knowledge to help me

Staff was too busy to help me


Staff did not have the

8. Overall, how satisfied are you with library services?


Dissatisfied
Satisfied

Slightly satisfied
Very Satisfied

9. What, if anything, can be done to improve the services at the Nirmala


College Library?
_______________________________________________________________________
_______________________________________________________________________

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