Rp4440 Maintenance
Rp4440 Maintenance
U.S.A.
Copyright 2004 Hewlett-Packard Development Company, L.P..
Legal Notices
Copyright Notices. Copyright 2004 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
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Contents
1. About This Document
Whats in This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HP Encourages Your Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3. External Connectors
Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Serial Bus (USB) Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VGA Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Management Processor LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional Ports on Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents
Core I/O Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Management Processor (MP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing the Management Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Management Processor LAN Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Management Processor Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Booting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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5. Utilities
Boot Console Handler (BCH). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
BCH Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Management Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Accessing the Management Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Management Processor Command Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
MP Welcome Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Management Processor Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Reset BMC Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Configure Serial Port Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Certificate Generate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Console Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Command Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Connect to Service Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Display FRUID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Disconnect Remote or LAN Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Front Panel Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
MP Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Display System ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Inactivity Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Configure LAN Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
LAN Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Return to Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Modem Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Modem Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Configure Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Reset BMC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Reset System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Set Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Create Local Session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Display Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Firmware Revision Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Contents
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transfer Of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Virtual Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Who . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exit from MP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Management Processor Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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6. Troubleshooting
Troubleshooting Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating System Will Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating System Will Not Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Using Online Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Support Tools Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Event Monitoring Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Management Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Using Offline Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Offline Diagnostic Environment (ODE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disk and I/O Path Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Using LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QuickFind Diagnostic Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I/O Baseboard LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Extender Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents
System Memory DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing System Memory DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Memory DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Processors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hot-Swap Chassis Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a Hot-Swap Chassis Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a Hot-Swap Chassis Fan Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I/O Baseboard Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the I/O Baseboard Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the I/O baseboard Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and Replacing PCI/PCI-X Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a PCI/PCI-X Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OLX Dividers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing an OLX Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing an OLX Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Voltage Regulator Modules (VRM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a Voltage Regulator Module (VRM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a Voltage Regulator Module (VRM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hot-Plug Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a Hot-Plug Disk Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a Hot-Plug Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI Backplane Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Midplane Riser Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Midplane Riser Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Midplane Riser Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hot-Swap Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Supply Load Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a Hot-Swap Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a Hot-Swap Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Distribution Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Power Distribution Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Power Distribution Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a DVD Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DVD I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a DVD I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
135
135
135
140
140
143
144
144
145
146
150
151
153
154
154
157
160
161
165
169
172
172
173
174
175
176
176
176
179
180
181
182
182
185
186
186
187
187
189
190
191
192
193
193
194
196
Contents
Replacing a DVD I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Display Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Display Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QuickFind Diagnostic Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the QuickFind Diagnostic Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the QuickFind Diagnostic Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
196
197
199
199
200
202
202
A. Parts Information
Field Replaceable Parts (FRU) List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
B. Specifications
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Dimensions and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Component Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Contents
Figures
Figure 2-1. Front View with Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 2-2. Accessing the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 2-3. Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 2-4. Hot-Swap Disk Drive LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 2-5. DVDROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 2-6. QuickFind Diagnostic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 2-7. I/O Baseboard LEDs, Buttons, and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 2-8. Rack Mount and Rackless Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 2-9. Power Supply Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 2-10. MP LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 2-11. Core I/O LAN Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 3-1. Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 3-2. USB Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 3-3. Video Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 3-4. Serial Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 3-5. Management Processor Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 3-6. LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 3-7. SCSI Port, Ultra 3, 68-Pin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 4-1. Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 4-2. Hot-Swap Power Supply in P 0 Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 4-3. Metal Cover in Unused P 1 Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 4-4. Disk Drive Installation in Slots 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 4-5. Disk Drive Installation in Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 4-6. Volume Filler Installation in Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 4-7. Removing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 4-8. Processor Cable Placed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 4-9. Processor Cable Placed Incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 4-10. Installing Processor on Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 4-11. 16 DIMM Extender Board Minimum Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 4-12. 32 DIMM Extender Board Minimum Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 4-13. Inserting DIMM into Extender Board Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 4-14. Slot ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 4-15. OLX Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 4-16. Inserting PCI/PCI-X Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 4-17. Slider Gate Bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 4-18. PCI-X Card Latch Opening Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 4-19. PCI-X Card Latch Closing Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 4-20. Removing the SCSI Jumper Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 4-21. Installing the Duplex Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 4-22. Installing SCSI Cable B to the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Figure 4-23. Installing SCSI Cable B to the SCSI Adapter Board . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Figure 6-1. Front Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Figure 6-2. QuickFind Diagnostic Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Figures
Figure 6-3. I/O Baseboard LEDs, Buttons, and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 6-4. 32 DIMM Memory Extender Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 6-5. 16 DIMM Memory Extender Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-1. Accessing 25MM Torx Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-2. Rackless hp 9000 rp4440 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-3. Removing and Replacing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-4. Removing and Replacing the Front Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-5. Removing and Replacing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-6. Battery Location on I/O Baseboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-7. Memory Extender Board Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-8. Memory Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-9. 16 DIMM Extender Board Slot IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-10. 32 DIMM Extender Board Slot IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-11. Inserting DIMM into Extender Board Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-12. Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-13. Settings for PA RISC/IPF Dipswitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-14. Removing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-15. Processor Cable Placed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-16. Processor Cable Placed Incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-17. Installing Processor on Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-18. Hot-Swap I/O Chassis Fans Removal and Replacement. . . . . . . . . . . . . . . . . . . . . . .
Figure 7-19. Hot-Swap Power Supply Chassis Fan Removal and Replacement. . . . . . . . . . . . . . .
Figure 7-20. I/O Board Locking Lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-21. I/O Baseboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-22. S5102 Dipswitch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-23. PCI Cards Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-24. PCI-X Card Latch Opening Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-25. OLX Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-26. PCI/PCI-X Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-27. PCI-X Card Latch Closing Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-28. Slider Gate Bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-29. OLX Divider Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-30. OLX Slider Gate Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-31. VRM Board Remove and Replace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-32. Disk Drive Installation in Slots 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-33. Disk Drive Installation in Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-34. Volume Filler Installation in Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-35. SCSI Backplane Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-36. Midplane Riser Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-37. Hot-Swap Power Supply Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-38. Power Distribution Board Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-39. DVD Drive Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 7-40. DVD I/O Board Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
116
118
119
122
123
124
126
128
131
133
133
138
138
139
141
142
145
147
147
149
151
152
156
157
159
161
163
164
166
167
168
170
171
174
177
177
178
180
184
188
190
193
195
Figures
Figure 7-41. Display Board Removal and Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Figure 7-42. QuickFind Diagnostic Board Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . 201
11
Figures
12
Chapter 2, Controls, Ports, and Indicators. Use this chapter to learn about the front panel controls,
rear panel ports and connectors, and all system LED locations and functions.
Chapter 3, External Connectors. Use this chapter to learn about all external connectors, plugs, and
their pinouts.
Chapter 4, Installing Additional Components and Configuring. Use this chapter to learn how to
install additional hot-swap power supplies, hot-swap disk drives, memory DIMMs, processors, and PCI-X
cards. Also, learn how to configure your management processor and boot your HP Server.
Chapter 5, Utilities. Use this chapter to learn how to navigate in the BCH and management processor
environments.
Chapter 6, Troubleshooting. Use this chapter to learn how to perform minimal troubleshooting of
your system
Chapter 7, Removing and Replacing Components. Use this chapter to learn how to remove and
replace all Field Replaceable Units (FRUs) in your system.
Appendix A, Parts Information. Use this appendix to see a list of all FRUs.
Appendix B, Specifications. Use this appendix to learn the basic mechanical specifications of your
HP Server.
Appendix C, System I/O Board Switches and Jumpers. Use this appendix as a reference to system
I/O board indicators, connectors, and jumpers.
Typographical Conventions
This document uses the following conventions.
Title
KeyCap
The name of a keyboard key. Note that Return and Enter both refer to the same key.
Emphasis
Bold
Text that is strongly emphasized, such as the summary text in bulleted paragraphs.
Chapter 1
13
UserInput
Command
Related Documents
The HP Server Documentation CD-ROM has been provided with your server. It contains a complete
documentation set for the server, including localized versions of key documents. Included on the CD-ROM are
the Site Preparation and Operations and Maintenance guides, which contain in-depth troubleshooting,
installation, and repair information.
The CD will autorun when you insert it into a Windows workstation, or, point your browser at the [Link]
file located under the Start directory of the CD. All users, including UNIX/Linux, can access a complete
manual set by viewing the directory manuals. The manuals are in Adobe Acrobat Reader (pdf) format.
In addition, the latest versions of all these documents, and any product updates to these documents, are
posted under the appropriate server at [Link]
For online access to technical support information, self-solve tools, online assistance, community forums of IT
experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go to
[Link]
14
Chapter 1
Introduction
This chapter describes the controls, ports, and indicators found on the front panel, rear panel, and internal
locations of the hp 9000 rp4440 Server. The HP Server comes in either rack mount or rackless configurations.
Front Panel
The front panel of the hp 9000 rp4440 Server provides the controls and indicators commonly used for
operation.
Figure 2-1
Control Panel
Chapter 2
15
Figure 2-2
Figure 2-3
Control Panel
System LED
Power LED
Power Button
TOC/NMI Button
Disk LED
Thermal LED
Locator
Button/LED
Table 2-1
LED/
Button
Flash Rate
Color
Description
System
Running
Steady
Green
System
Booting
Flashing at
0.5Hz
Green
16
Chapter 2
Table 2-1
LED/
Button
State
Flash Rate
Color
Description
System
Attention
Flashing at
1 Hz
Yellow
System
Fault
Flashing at
2 Hz
Red
System
Off
Off
N/A
Power
On
Steady
Green
Power
On
Steady
Yellow
Power
Off
Off
Off
Flashing at
rate of disk
activity
Green
Disk LED
Thermal
LED
OK
Steady
Green
Green: Thermal OK
Thermal
LED
Warning
Flashing at
1 Hz
Yellow
Flashing at
1 Hz
Blue
Locator
LED/Button
Chapter 2
17
Button/Switch
Description
Power Button
The power switch turns the HP Server AC power on or off.a If sleep states
are available, it also transitions between power-on and sleep states. Sleep
states are NOS dependent and only available if your NOS supports power
management based on the ACPI (Advanced Configuration and Power
Interface) standard.
NMI Button
(Paper clip may be used to
depress button.)
Press the nonmaskable interrupt (NMI) switch before restarting the system
after a hung condition occurs. NMI provides crash dump capture capability.
Obtain a system hardware status dump to use in root cause analysis and
debugging.b
a. Turning off the power button does NOT turn off internal DC power supplies. These DC potentials
are still present until you remove the AC power cords from the rear of the power supply units.
Ensure that you remove the AC power cords from your HP Server before removing or replacing
hardware components (unless they are hot-plug or hot-swap components).
b. The same function is available by using the Management Processor command: CM>TC
Drive Status LED - The drive status LED is tri-color and may display green, amber, or yellow at any
given time. These colors indicate a normal, warning, or failure condition.
Drive Activity LED - The drive activity LED is green and indicates disk drive activity. This LED is
controlled by the disk drive directly and turns on when a drive is accessed.
18
Chapter 2
Figure 2-4
Status LED
Activity LED
Table 2-3
LED
Description
Activity LED
Flashing green
Status LED
Solid Amber
Drive fault.
Amber
Green
Blank
DVDROM/DVD-R/DVD-RW Drives
The HP Server is delivered with one DVD-ROM drive (DVD-R and DVD-RW optional). Each of these devices
has one activity LED.
Figure 2-5
DVDROM Drive
Eject Button
Table 2-4
Chapter 2
Emergency Eject
LED
Activity LED
Activity LED
Description
Flashing green
19
Figure 2-6
Processor
Subsystem
I/O VRM
CPU VRM
Fan
Memory 0
Memory 1
Memory 2
Memory 3
Memory 4
Memory 5
Memory 6
Memory 7
Power Supply
Memory Config Error
Processor Config Error
Missing Component
System Temperature
Check Event Log
20
Chapter 2
Table 2-5
Item
Processor
LED 0
LED 1
LED 2
LED 3
Details
Socket 0
Socket 1
Socket 2
Socket3
Subsystem
CPU
board
Memory
board
I/O board
n/a
I/O VRM
12 volt
5 volt
3 volt
n/a
CPU VRM
n/a
n/a
n/a
n/a
n/a
Fan Module
n/a
Memory
Bank X
(0-7)
DIMM xA
DIMM
xB
DIMM xC
DIMM
xD
Check
Power
Supply
n/a
n/a
n/a
Memory
Config
Error
n/a
n/a
n/a
Processor
Config
Error
n/a
n/a
n/a
Missing
Component
n/a
n/a
n/a
System
Temp
n/a
n/a
n/a
Chapter 2
21
Table 2-5
Item
Check
Event Log
LED 1
n/a
LED 2
n/a
LED 3
Details
An event has occurred that requires
attention.
Figure 2-7
3.3VSB
Power
LED
BMC
Reset
Button
PCI Attention
LED
6X
PCI Attention
Button
(Doorbell) 6X
5V VRM
LED
MP Soft
Reset
Button
MP Self-Test
LED
22
Chapter 2
Table 2-6
LED/Button
Status
Condition
12V VRM
Power LED
Green
On
5V VRM Power
LED
Green
On
5V VRM is functioning.
3.3V VRM
Power LED
Green
On
MP Heartbeat
Green
Blinking
MP Self Test
LED
Amber
On
Off
BMC Heartbeat
Green
Blinking
3.3VSB Power
LED
Green
On
MP Soft Reset
Button
N/A
Press
Chapter 2
23
Rear Panel
The HP Server rear panel includes communication ports, I/O ports, AC power connectors, two power supply
bays, attention LED indicators for the hot-plug PCI boards, and the locator LED/button. LEDs located on the
rear panel of the HP Server signal the operational status of:
Power supplies
Figure 2-8
MP LAN LEDs
24
Chapter 2
Figure 2-9
Table 2-7
Power LED-Green
Fail LED-Amber
Power
LED-Green
Predict Fail
LED-Amber
Fail
LED-Amber
Off
Off
Off
Off
Off
On
Blinking
Off
Off
On
Off
Off
Off
Off
On
On
Blinking
Off
On
Off
Blinking
Status
Chapter 2
25
Figure 2-10
MP LAN LEDs
USB Ports
Locator Button and LED
Table 2-8
LED
Condition
Status
10M amber
On
Linked at 10MBps-no
activity
10M amber
Blinking
Linked at
10MBps-activity
present
100M green
On
Linked at 100MBps-no
activity
100M green
Blinking
26
Chapter 2
Figure 2-11
1000
Activity
100
Table 2-9
LED
10
Status
Activity
Greenon
Linkedno activity
Activity
Greenoff
No link
Activity
Greenblinking
Linkedactivity present
1000
Greenon
100
Greenon
10
Greenon
Chapter 2
27
28
Chapter 2
3 External Connectors
Connector Pinouts
The following ports and connectors are found on the rear panel of the hp 9000 rp4440 Server. The SCSI Host
Bus Adapter card in slot 1 and the Gigabit Ethernet card in slot 2 are factory installed.
Figure 3-1
Rear View
HBA, Ultra 3 SCSI, 68 Pin
Local
Aux Remote
3 Serial Ports
Chapter 3
USB ports
29
External Connectors
Connector Pinouts
Table 3-1
USB Pinouts
Pin Number
Signal Description
+5VDC
MR
PR
Ground
VGA Port
Figure 3-3
Table 3-2
Pin Number
Signal Description
Pin Number
Signal Description
Red
+5VDC
Green
10
Blue
11
Not used
Not used
12
Monitor ID bit 1
13
14
15
Video ID bit 2
30
Chapter 3
External Connectors
Connector Pinouts
Serial Ports
Figure 3-4
9
8
Table 3-3
Pin Number
Receive data
Transmit data
Ground
Request to send
Clear to send
Ring indicator
Chapter 3
31
External Connectors
Connector Pinouts
Table 3-4
Pin Number
Signal Description
TXP
TXN
RXP
Not used
Not used
RXN
Not used
Not used
32
Yellow
Chapter 3
External Connectors
Connector Pinouts
Figure 3-6
LAN Port
Table 3-5
Pin Number
Signal Description
RXP
RXN
TXP
Not used
Not used
TXN
Not used
Not used
Chapter 3
33
External Connectors
Connector Pinouts
SCSI Port, Ultra 3, 68-Pin
Two Ultra 3, 68-pin SCSI connectors are located on the host bus adapter (HBA) located in PCI slot 1. The
upper connector supports SCSI channel A and the lower connector supports SCSI channel B.
Figure 3-7
Table 3-6
Pin Number
35
68
34
Pin Number
Signal Description
S1 (+DB 12)
35
S2 (+DB 13)
36
S3 (+DB 14)
37
S4 (+DB 15)
38
S5 (+DB P 1)
39
S39 (-DB P 1)
S6 (+DB 0)
40
S40 (-DB 0)
S7 (+DB 1)
41
S41 (-DB 1)
S8 (+DB 2)
42
S42 (-DB 2)
S9 (DB 3)
43
S43 (-DB 3)
10
S10 (+DB 4)
44
S44 (-DB 4)
11
S11 (+DB5)
45
S45 (-DB 5)
12
S12 (+DB 6)
46
S46 (-DB 6)
13
S13 (+DB 7)
47
S47 (-DB 7)
14
S14 (+DB P)
48
S48 (-DB P)
15
S15
49
S49
16
S16 (DIFFSENS)
50
S50
17
S17 (TERMPWR)
51
S51 (TERMPWR)
18
S18 (TERMPWR)
52
S52 (TERMPWR)
19
S19 (RESERVED)
53
S53 (RESERVED)
20
S20
54
S54
34
Chapter 3
External Connectors
Connector Pinouts
Table 3-6
Pin Number
Pin Number
Signal Description
21
S21 (+ATN)
55
S55 (-ATN)
22
S22
56
S56
23
S23 (+BSY)
57
S57 (-BSY)
24
S24 (+ACK)
58
S58 (-ACK)
25
S25 (+RST)
59
S59 (-RST)
26
S26 (+MSG)
60
S60 (-MSG)
27
S27 (+SEL)
61
S61 (-SEL)
28
S28 (+C/D)
62
S62 (-C/D)
29
S29 (+REQ)
63
S63 (-REQ)
30
S30 (+I/O)
64
S64 (-I/O)
31
S31 (+DB 8)
65
S65 (-DB 8)
32
S32 (+DB 9)
66
S66 (-DB 9)
33
67
34
68
Chapter 3
35
External Connectors
Connector Pinouts
36
Chapter 3
CAUTION
A hot-plug device may require interaction with the operating system before the device can be
safely installed into the server. Verify that the operating system supports installing disk drives
while the operating system is running. If the operating system does not support this feature,
shut down the operating system before attempting this procedure. Failure to observe this
caution will result in system failure.
NOTE
A hot-swap device does not require interaction with the operating system before the device is
removed from or installed into the server.
The AC power to the server does not have to be off to install a hot-swap power supply.
Figure 4-1
Front View
Hot-plug disk
drive Slot 2
Hot-plug disk
drive Slot 1
DVD Drive
Control
Chapter 4
37
CAUTION
The empty hot-swap PSU slot P 1 must remain closed, with the supplied metal cover, when a
second power supply is not used. Your server may be damaged due to overheating if the cover
does not remain in place.
WARNING
CAUTION
If the system is powered down, install the hot-swap PSU into the server before attaching the
new power cord at the rear of the system. Failure to observe this caution will result in damage
to the server.
38
Chapter 4
Figure 4-2
Chapter 4
39
Figure 4-3
40
Chapter 4
NOTE
For cooling purposes, always leave the volume filler in slot 2 if you do not use a
second disk drive.
Step 2. Slide the hot-plug hard disk into slot 2 until it is seated.
Step 3. Close the drive-ejector handle by pushing it down until it clicks.
Step 4. The hot-plug disk drive is now correctly installed.
Chapter 4
41
Figure 4-4
Slot 2-SCSI ID 1
Slot 1-SCSI ID 0
Figure 4-5
42
Chapter 4
Figure 4-6
WARNING
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to attempting the following procedures.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Chapter 4
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
43
Installing Processors
CAUTION
Ensure that the cache size is identical for all processors. Failure to observe this caution will
result in system failure.
Ensure that all processors are rated for use at the same speed. Failure to observe this caution
will result in performance degradation.
Table 4-1
Processor
CPU 0
CPU 1
CPU 2
CPU 3
Tools Required
To install processors in your HP Server, you must use the IPF CPU Install Kit, 5069-4551.
This toolkit consists of:
44
Chapter 4
CAUTION
Figure 4-7
Do not modify the settings of the DIP switches located on the processor extender board. These
switches are for factory use. Failure to observe this caution will result in system failure.
CPU 1
CPU 0
CPU 3 (under)
CPU 2 (under)
Installing a Processor on the Extender Board
To install a processor on the extender board, perform the following steps:
WARNING
Hazardous voltages are present inside the HP Server. Always remove the AC power
cords from the server and associated assemblies while working inside the unit.
Serious injury may result if this warning is not observed.
Prior to installing a processor into your system, read the following instructions carefully and refer to
Figure 4-10, Installing Processor on Extender Board for a complete understanding of this process.
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the front bezel. See Front Bezel on page 124.
Step 3. Remove the front cover. See Removing the Front Cover on page 127.
Step 4. Press the latch on each extraction lever located on each side of the processor extender board.
Chapter 4
45
46
CAUTION
Test the alignment of the assembly to the socket by gently moving the assembly back
and forth with the palm of your handyou should feel little or no sideplay. However,
because the assembly is not yet tightened, it may tilt slightly towards the center of
the extender boardthis is acceptable.
CAUTION
Before locking the processor assembly into its socket, ensure that the power cable is
not pinched between the heatsink and sheet metal frame of the extender board. Also,
ensure that the two power cable ends attached to the CPU assembly do not come
unplugged from their sockets when you move the cable into place under the heatsink.
See Figure 4-8, Processor Cable Placed Correctly and Figure 4-9, Processor Cable
Placed Incorrectly.
Chapter 4
Heatsink
Cable is placed correctly
and is under the heatsink
Protective plastic sleeve
Sheet metal frame
Heatsink
Cable is placed
incorrectly and is
pinched between the
heatsink and the
extender board frame
Protective plastic sleeve
Sheet metal frame
Step 9. Lock the assembly to the socket by rotating the cam on the socket 180 degrees clockwise, using a
2.5 mm driver (Allen wrench).
CAUTION
When rotating the locking cam, hold the palm of your hand on top of the assembly
and exert light pressure. This ensures that the assembly stays flush and level to the
socket while it is being tightened.
Step 10. Plug in the processor cable to its socket on the extender board.
Step 11. Place the sequencer frame over the processor.
Chapter 4
47
CAUTION
Do not tighten the other 4 shoulder screws until you have first hand-tightened the 2
knurled thumbscrews.
Step 13. Using the supplied Torx T15 driver, tighten the 4 remaining T15 shoulder screws until they just
bottom out. Follow the tightening sequence shown in Figure 4-10, Installing Processor on
Extender Board.
CAUTION
Do not overtighten the 4 shoulder screwsthey may shear off if overtightened. Stop
tightening the shoulder screws when you feel them just bottom out.
Step 14. Using the supplied Torx T15 driver, finish tightening the 2 thumbscrews.
CAUTION
48
Chapter 4
Figure 4-10
2-knurled
thumbscrews
Torx-T15
Use supplied
wrench (A7231-04046)
for tightening
shoulder screws
and thumbscrews
2.5MM Allen
slots*
slots*
*Slots shown are at
CPU socket #1 for
clarity.
Processor shown is
being mounted on
socket #0 per CPU
load order.
Chapter 4
49
Installing Memory
Your hp 9000 rp4440 Server comes with a sixteen DIMM memory extender board that is minimally
configured with 1GB of memory (four 256Mb DIMMs loaded in quad 0-(slots 0A,0B,0C,and 0D). See
Figure 4-11, 16 DIMM Extender Board Minimum Configuration.
An optional thirty-two DIMM memory extender board is available to replace the sixteen DIMM memory
extender board and must also be minimally configured with 1GB in quad 0. See Figure 4-12, 32 DIMM
Extender Board Minimum Configuration.
You may insert additional DIMMs into both sixteen and thirty-two DIMM boards. When adding DIMMs, you
must use a minimum of four like-sized DIMMs in the next available quad.
Supported DIMM Sizes
Supported DIMM sizes are 256MB, 512MB, 1GB, 2GB. Dissimilar DIMM sizes may be used across the entire
extender board but all four DIMMs in each quad must match. For cooling purposes, DIMM fillers must be
used in unused slots.
DIMM Slot Fillers
Both the sixteen and thirty-two DIMM extender boards have DIMM slot filler boards placed over all unfilled
DIMM slots. As you fill DIMM quads with additional memory you must remove the DIMM slot fillers covering
the affected slots. All remaining DIMM fillers in unused slots must remain in place to maximize internal
cooling. See Table 4-2 on page 51 and Table 4-3 on page 51.
NOTE
50
One DIMM filler board covers two adjacent DIMM slots. As a general rule, only remove DIMM
slot fillers as you add memory and you will always retain the correct configuration.
Chapter 4
Table 4-2
DIMMs Loaded
Fillers Requireda
4 DIMMs in quad 0
6 fillers total:
2 fillers in quads 1, 2, and 3
(All quads filled)
4 fillers total:
2 fillers in quads 2 and 3
(All quads filled)
2 fillers total:
2 fillers in quads 3
(All quads filled)
No fillers required
Table 4-3
DIMMs Loaded
Fillers requireda
4 DIMMs in quad 0
12 fillers total:
2 fillers in quads 1, 3, 4, 5, 6, and 7
(quad 2 remains unfilled)
8 fillers total:
2 fillers in quads 4, 5, 6, and 7
(quads 2 and 3 remain unfilled)
8 fillers total:
2 fillers in quads 4, 5, 6, and 7
(quad 3 remains unfilled)
Chapter 4
51
Table 4-3
8 fillers total:
2 fillers in quads 4, 5, 6, and 7
(All quads filled)
4 fillers total:
2 fillers in quads 5, 7
quad 6 remains unfilled
No fillers required
No fillers required
No fillers required
52
Chapter 4
Figure 4-11
DIMM Filler
Figure 4-12
DIMM Filler
Chapter 4
53
WARNING
Hazardous voltages are present inside the HP Server. Always remove the AC power
cords from the server and associated assemblies while working inside the unit.
Serious injury may result if this warning is not observed.
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the front bezel from the chassis. See Front Bezel on page 124.
Step 3. Remove the front cover from the chassis. See Removing the Front Cover on page 127.
Step 4. Press each latch on the two extraction levers located on each side of the memory extender board.
Step 5. Pull on the extraction levers to unplug the memory extender board from the socket located on the
midplane riser board and remove the memory extender board from the chassis.
Installing DIMMs
To install DIMMs, perform the following steps:
Step 1. Align the DIMM with the socket located on the memory extender board.
Step 2. Gently and evenly push on each side of the DIMM until it seats in the socket. Ensure that the
extraction levers are in the closed position.
Step 3. Replace the front and top covers.
Step 4. Replace the front bezel.
Step 5. If rack mounted, slide the HP Server into the rack until it stops.
54
Chapter 4
Figure 4-13
Chapter 4
55
Hot-Plug PCI/PCI-X
The hp 9000 rp4440 Server supports PCI/PCI-X hot-plug technology and offers 6 PCI/PCI-X, hot-plug capable
slots.
CAUTION
A special OL-R requirement for HP-UX 11i v1 is that the card to be inserted (replaced)
must be exactly the same as the removed card. This is also known as like-for-like
replacement.
Table 4-4
HP-UX 11i v1
Yes
Yes
56
Chapter 4
Table 4-4
HP-UX 11i v1
Web Interface
PCI slots 1 and 2 are dedicated for use by the core I/O cardsSCSI HBA card in slot 1 and Gigabit
Ethernet LAN card in slot 2. Slots 1 and 2 are not hot-plug capable. Additional PCI/PCI-X expansion
cards may not be placed in slots 1 or 2.
Slot 3 and 4 is the first pair of shared slots, and slot 5 and 6 is the second pair of shared slots. The
maximum capability of each of the shared slots is PCI/PCI-X 66MHz. If a PCI/PCI-X 133 MHz card is
placed in a shared slot, then the maximum capability the PCI/PCI-X 133 MHz card will run at is
PCI/PCI-X 66MHz. If different modes (PCI vs. PCI/PCI-X) or slower speeds (33 MHz) are used, then the
slot to be used will automatically downgrade to accept the change.
Shared slots have card compatibility restrictions. If one of the shared slots is occupied then the card being
added to the second slot is limited by the configuration of the occupied slot. If the new card has a slower
capability than the current bus configuration, it will be rejected. If the new card has a faster capability
than the current bus configuration, it will only run at the bus mode and frequency of the current bus
configuration (slower).
1. If you have a 66 MHz card in slot 3, and you hot-plug insert a 33 Mhz card into slot 4, then the
operation will not succeed. The new 33 MHz card will not initialize and the slot will power down
because you cannot change bus speed during hot-plug operations.
NOTE
If the system is rebooted in the new configuration, then both cards will initialize to run
at 33 MHz. This is because the system firmware can only change the bus capability
down to the lowest common value.
2. If you have a 33 MHz card in slot 3, and you hot-plug insert a 66 Mhz card into slot 4, it will work but
the new card will run at 33 MHz. This also applies to slots 5 and 6, as they are shared (both use a
common bus).
3. If your unit is powered down, and you insert a 33 MHz card into slot 4 (that shares a 66 MHz card in
slot 3), then both cards will run at 33 MHz when the unit is powered up. This also applies to slots 5
and 6, as they are shared (both use a common bus).
Slots 7 and 8 are single slots. The maximum capability of each slot is PCI/PCI-X 133MH. Only slots 7 and
8 will allow 133 Mhz, PCI/PCI-X cards to run at full speed. These two slots are not limited by bus-mode,
frequency-related incompatibilities.
Chapter 4
57
Table 4-5
PCI 66 MHz
PCI-X 66 MHz
PCI 33
Compatibleb
Incompatible
-Frequencyc
Incompatible
-Frequencyc
PCI 66
PCI-X 66
PCI-X 133
Compatibleb
Compatibleb
Compatibleb
New card
running at
PCI 33
New card
running at
PCI 33
New card
running at
PCI 33
Compatibleb
Compatibleb
Compatibleb
New card
running at
PCI 66
New card
running at
PCI 66
Compatibleb
Compatibleb
IncompatibleBusd
New card
running at
PCI-X 66
PCI-X 133
MHzeRunning at
PCI-X 66MHz)
Incompatible
-Frequencyc
IncompatibleFrequencyc
Compatibleb
Compatibleb
New card
New card
running at
PCI-X 66
a. NOTE: The conditions described in this table apply only to shared slots (slots
3,4-bus 2 and 5,6-bus 3). Slots 7 and 8 are not shared slots.
b. Compatible: card is accepted and runs at frequency shown.
c. Incompatible-Frequency: card is rejected. The new card will not initialize and
will power down due to frequency mismatch.
d. Incompatible-Bus: Card is rejected. The new card will not initialize and will
power down due to bus mode mismatch.
e. Maximum bus mode and frequency supported on shared slots is PCI-X 66
MHz.
58
Chapter 4
Figure 4-14
Slot ID Numbering
PCI-X Bus 1
PCI-X Bus 2
PCI-X Bus 3
PCI-X Bus 4
PCI-X Bus 5
Slot ID Number
Amber attention LEDs,
6x
Green power LEDs, 6x
Core I/O
PCI-X
Chapter 4
Public I/O
PCI-X, Hot-Plug
59
CAUTION
Before adding or replacing a PCI/PCI-X card, determine if that card is critical to your systems
operation. If you replace a card that is still operating and it is a critical resource to your system,
you may cause undesired system downtime.
Online Addition-(OL-A)
Before installing a PCI/PCI-X card, ensure that the proper drivers for that PCI/PCI-X card are installed.
To add a PCI/PCI-X card into an empty slot, perform the following steps:
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the top cover from the chassis. See Removing the Top Cover on page 129.
Step 3. Turn the PCI/PCI-X card latch on the chassis ~45 degrees CW. See Figure 4-18 on page 65.
Step 4. Pull up on the manual retention latch (MRL) located on the OLX divider until it stops.
CAUTION
Do not pull up on the MRL of a powered-on, occupied slot or your system will crash.
This OL-A procedure is for powering down a powered-on, unoccupied slot only. For a
detailed procedure on how to power down an occupied slot see Online
Replacement-(OL-R).
Step 5. Turn the PCI/PCI-X card latch on the chassis another 45 degrees CW. This fully opens the
PCI/PCI-X card slot for insertion of a new card.
Step 6. If the new card is full length, open the slider gate bracket. See Figure 4-17 on page 64.
Step 7. Ensure that the MRL is already open and insert the PCI/PCI-X card to be added into the empty
slot. See Figure 4-16, Inserting PCI/PCI-X Card.
CAUTION
When inserting the PCI/PCI-X card, be careful you do not accidentally touch an
attention button on the other OLX dividersthis will initiate an undesired
shutdown of another PCI/PCI-X card/slot.
Also, ensure that you fully seat the card into the slot or undesired results may occur
after power is re-applied to the slot.
Step 8. Turn the PCI/PCI-X card latch on the chassis ~45 degrees CCW. See Figure 4-19 on page 65.
Step 9. Push the manual retention latch down until it seats against the chassis wall.
Step 10. Turn the PCI/PCI-X card latch another 45 degrees CCW to capture the PCI/PCI-X card and manual
retention latch into the closed position.
Step 11. If the new card is full length, close the slider gate bracket.
60
Chapter 4
NOTE
After pushing the attention button, you have 5 seconds to cancel the operation by
pushing the attention button again.
Chapter 4
61
Figure 4-15
OLX Divider
PCI-X card latch
closed position
Manual retention
latchclosed
62
Chapter 4
Figure 4-16
Chapter 4
63
Figure 4-17
64
Chapter 4
Figure 4-18
Figure 4-19
Chapter 4
65
CAUTION
For HP-UX 11i v1 only. You can only replace an existing card with a like card.
To remove and replace a PCI/PCI-X card into a populated slot, perform the following steps:
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the top cover from the chassis. See Installing Processors and Memory on page 43.
Step 3. Press the attention button located on the OLX divider controls the affected slotthe power LED
starts to blink. Wait until the power LED goes from blinking to steady-off.
NOTE
After pushing the attention button, you have 5 seconds to cancel the operation by
pushing the attention button again.
Step 4. Turn the PCI/PCI-X card latch~45 degrees on the chassis until the manual retention latch (MRL) is
free to pull up. See Figure 4-18 on page 65.
Step 5. Pull up on the manual retention latch located on the OLX divider until it stops. See Figure 4-15 on
page 62
Step 6. Turn the PCI/PCI-X card latch on the chassis another 45 degrees CW. This fully opens the
PCI/PCI-X card slot for removal of the card.
Step 7. If the new card is full length, open the slider gate bracket. See Figure 4-17 on page 64.
Step 8. Remove the existing PCI/PCI-X card from the slot by grasping it at the edges that are exposed by
the cutouts in the OLX dividers. See Figure 4-15 on page 62.
Step 9. Insert the new PCI/PCI-X card into the powered down slot. See Figure 4-16, Inserting PCI/PCI-X
Card.
CAUTION
When inserting the PCI/PCI-X card, be careful you do not accidentally touch an
attention button on the other OLX dividersthis will initiate an undesired
shutdown of another PCI/PCI-X card/slot.
Also, ensure that you fully seat the card into the slot or undesired results may occur
after power is re-applied to the slot.
Step 10. Turn the PCI/PCI-X card latch ~45 degrees CCW. See Figure 4-19 on page 65.
Step 11. Push the manual retention latch down until it seats against the chassis wall.
Step 12. Turn the PCI/PCI-X card latch another 45 degrees CCW to the closed position. This locks the
PCI/PCI-X card into its slot and the manual retention latch into the closed position.
Step 13. If the new card is full length, close the slider gate bracket. See Figure 4-17 on page 64.
Step 14. Press the attention buttonthe power LED will start to blink.
Step 15. Wait for the power LED to stop blinkingthe PCI/PCI-X card is now active.
Step 16. Replace the top cover.
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Table 4-6
Power LED-Green
Attention LED-Amber
Condition
Description
On
Blinking
Off
Condition
Description
On
Blinking
Off
NOTE
After pushing the attention button, ensure that you wait the full duration of the 5 second
operation cancellation window before taking further action.
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CAUTION
If your card will not power up, the power loss may be due to the existing PCI/PCI-X
expansion cards using all the available power. Check the power ratings of your existing
PCI/PCI-X cards. A known cause of power loss is the use of more than 3PCI/PCI-X RAID
cards in your system. Therefore, do not use more than 2 RAID cards in any of the slots in
your HP Server
If the PCI/PCI-X card cannot be powered off during a hot-plug removal operation, the attention button
will turn steady-on and the power LED will remain steady-on.
CAUTION
68
If your slot does not power off during a hot-plug removal operation, do not open the manual
retention latch (MRL) on the OLX divider. This action causes system failure or operating
system crashes.
Chapter 4
Safety Information
Follow the procedures listed below to ensure safe handling of components and to prevent harm to both you
and the HP Server:
Use an antistatic wrist strap and a grounding mat, such as those included in the Electrically Conductive
Field Service Grounding Kit (HP 9300-1155).
Handle accessory boards and components by the edges only. Do not touch any metal-edge connectors or
any electrical components on accessory boards.
Do not wear clothing subject to static charge build-up, such as wool or synthetic materials.
WARNING
Hazardous voltages are present inside the HP Server. Always remove AC power from
the server and associated assemblies while working inside the unit. Serious injury
may result if this warning is not observed.
CAUTION
Some restrictions apply to the mass storage devices that may be connected to your core I/O
SCSI HBA. See Core I/O Connections on page 76. If you convert your system to duplex
configuration, you may not install external SCSI devices to the SCSI HBA core I/O controller.
WARNING
Hazardous voltages are present inside the HP Server. Always remove the AC power
cords from the server and associated assemblies while working inside the unit.
Serious injury may result if this warning is not observed.
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
NOTE
If your HP Server is rackless, you need not remove the tubular stand to perform the
simplex to duplex conversion. Proceed directly to the next step.
Step 2. Remove the front bezel. See Front Bezel on page 124.
Step 3. Remove the front cover. See Removing the Front Cover on page 127.
Step 4. Remove the memory extender board. See Memory Extender Board on page 132.
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Convert to Duplex
To convert to duplex, perform the following steps:
Step 1. Remove the SCSI Jumper Cable. A SCSI jumper cable bridges the two SCSI connectors on the SCSI
backplane when the server is configured for simplex operation. This jumper must be removed in
order to install the duplex board and to connect the SCSI B cable. See Figure 4-20, Removing the
SCSI Jumper Cable.
Step 2. Install the duplex board. The duplex board is installed in the SCSI connector located nearest the
disk drive cage. The duplex board is shipped with a duplex board bracket attached. When the
duplex board is properly installed, it is secured to the disk drive cage by the bracket and to the
SCSI backplane board by the SCSI connector sockets. See Figure 4-21, Installing the Duplex
Board.
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71
NOTE
In simplex mode, both hard disk drives, slot 0 and slot 1, are driven by SCSI channel
A. When the duplex board is installed, slot 1 hard disk drive is now driven by SCSI
channel B. If HP-UX was previously installed and whole disk vxfs was not used,
the system will no longer boot. Refer to the HP-UX Installation Guide for further
information.
Align the bracket tabs with the slots on the side of the disk drive cage.
Press the bracket against the disk drive cage until the bracket locks into place.
Align the connector of the duplex board with the connector on the SCSI backplane.
NOTE
When the duplex board is installed properly, the board will be secured in the duplex
board bracket. The SCSI B cable will be connected to the connector at the immediate
left of the duplex board.
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Release the SCSI B cable from its stowed position within the chassis.
Plug the SCSI cable B connector into the SCSI connector located on the backplane next to the
duplex board installed in the previous step.
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75
CAUTION
Some restrictions apply to external mass storage devices that you may want to connect to
channel B of your core I/O SCSI HBA. External connections to channel B of your SCSI HBA
controller are only supported in simplex configuration, when the internal cable between the
SCSI backplane and the SCSI HBA card is disconnected. If you convert your system to
duplex configuration (see Converting SCSI From Simplex to Duplex on page 69), you may
not connect external SCSI devices to channel B of the SCSI HBA.
LAN Connection
The LAN board provides the basic external I/O connectivity for the system.
Connections to the LAN card include one 10/100/1000 Base-T LAN RJ45 connector.
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The remote console server management port (CSM) using external modem (dial-up) access, if remote
modem access is configured
The management processor LAN port using web console or telnet, if login access through the
management processor LAN is enabled
8/none (parity)
9600 baud
None (receive)
None (transmit)
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NOTE
Adding an entry to the ARP table is typically done using the ARP command with the
appropriate option. For example, arp -s is used with Windows. Consult your
operating system documentation for more information.
Step 4. Use the ping command from the host that has the new ARP table entry. The destination address is
the IP address that is mapped to the MAC address of the management processor. The management
processor LAN port should now be configured with the appropriate IP address.
Step 5. Use the telnet command to connect to the management processor from a host on the local subnet.
Interacting with the Management Processor
To interact with the management processor, perform the following steps:
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NOTE
On initial system installation, the MP has two default user accounts. They are:
1. Administrator level user; login=Admin, password=Admin (both are case sensitive).
2. Operator level user; login=Oper, pasword=Oper (both are case sensitive).
For security reasons, it is recommended that the UC command be used during the initial logon
session (enter CM at the MP> prompt, and enter UC at the MP:CM> prompt) to modify default
passwords or to delete and create user accounts.
Step 1. Log in using your management processor user account name and password.
NOTE
The management processor will start with the MP Main Menu displayed. To follow
these steps, make sure you are at the Main Menu. If you are not at the Main Menu,
use CTRL+B to return to the Main Menu.
Step 2. Use the management processor menus and commands as needed. Main menu commands are shown
in The MP Main Menu. Commands not displayed in the MP Main Menu can be accessed in
command mode by first using the CM command at the MP prompt. A list of available commands is
presented and can be displayed by using the management processor help function (enter HE
followed by LI at the MP> prompt). You can return to the MP Main Menu by typing CTRL+B.
Step 3. Log out using the X command (enter X at the MP> prompt) after returning to the MP Main Menu.
The MP Main Menu
Main menu commands:
MP MAIN MENU:
CO: Console
VFP: Virtual Front Panel
CM: Command Menu
CL: Console Logs
SL: Show Event Logs
CSP: Connect to Service Processor
SE: Create OS Session
HE: Main Menu Help
X: Exit Connection
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NOTE
The value in the IP address field is set at the factory. The customer must provide
the actual management processor LAN IP address.
Step 3. The current lc data is displayed. When prompted to enter a parameter name, A to modify All, or
Q to Quit, enter A to select all parameters.
Step 4. The current IP address is displayed. When prompted to enter a new value or Q, enter the new IP
address.
Step 5. The current host name is displayed. When prompted to enter a new value or Q, enter the new
management processor network name.
This is the host name for the management processor LAN, The name can be up to 64 characters in
length, and can include dashes, underlines, periods, and spaces.
Step 6. The current subnet mask name is displayed. When prompted to enter a new value or Q, enter the
new subnet mask name.
Step 7. The current gateway address is displayed. When prompted to enter a new value or Q, enter the new
gateway address.
Step 8. The current web console port number is displayed. When prompted to enter a new value or Q, just
hit enter. The message -> Current Web Console Port Number has been retained will be
displayed.
Step 9. The current link state information is displayed. When prompted to enter a new value or Q, just
press enter. The message -> Current Link State has been retained will be displayed.
Step 10. A new lc listing is displayed, including the values entered in the preceding steps. Verify that the
desired values have been accepted. When prompted to enter a parameter for revision, Y to confirm,
or Q to Quit, enter Y to confirm all parameters.
Step 11. Observe the following display:
> LAN Configuration has been updated
-> Reset MP (XD command option R) for configuration to take effect.
MP Host Name: name
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Command
Description
BP
CA
CE
CL
CG
Certificate generator
CO
CSP
CT
Configure trace
DATE
Display date
DC
Default configuration
DF
Display FRUID
DI
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Table 4-7
Command
Description
FW
MP firmware upgrade
HE
ID
System information
IT
LC
LAN configuration
LOC
LS
LAN status
MA
MR
Modem reset
MS
Modem status
PC
PG
Configure paging
PR
PS
RB
RS
SA
SE
SL
Show logs
SO
SYSREV
SS
TC
TE
UC
User configuration
VT
VFP
WHO
XD
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NOTE
If the front bezel is attached and in the closed position, you will need to open the small door on
the front bezel to gain access to the power switch.
If the autoboot function is enabled, the system will boot to the installed operating system. If autoboot is not
enabled, the system will enter the boot console handler (BCH). The BCH allows you to control the servers
booting environment. For more information about the BCH review Chapter 5, Utilities.
Chapter 4
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5 Utilities
It allows you to interact with PDC to view and/or modify a set of specific system parameters.
Booting is accomplished in the standard PA RISC manner but may be transparent (depending on the state of
the autoflags [boot, search, and start]). If the autoflags are clear and you override autobooting, a boot
sequence will end up in the interactive portion of BCH where modification and/or viewing of some system
parameters is possible.
NOTE
When the autostart flag is off, autoboots will be interrupted if a configuration change occurs
which causes reduced performance; thus requiring you to intervene prior to booting to the
internal system loader (ISL).
The auto boot will halt at the BCH prompt and you may continue booting by entering boot.
BCH Commands
In the interactive portion of BCH there is a Main Menu and five submenus.
Table 5-1
BCH Commands
Submenu
Description
BOot [PRI|ALT|<path>]
DIsplay
HElp [<menu>|<ommand.>
RESET
MAin
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Main Menu
The following commands are available in the main menu:
---- Main Menu ---------------------------------------------------------------
Command
Description
-------
-----------
BOot [PRI|ALT|<path>]
COnfiguration menu
INformation menu
SERvice menu
* DeBug menu
MFG menu
DIsplay
HElp [<menu>|<command>]
RESET
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Configuration Menu
The following commands are available in the configuration menu:
Main Menu: Enter command or menu > co
Command
Description
-------
-----------
BootINfo
BootTimer [0 - 200]
Config/Deconfig processor
DEfault
FAn [HI|NORmal]
FastBoot [ON|OFF]
TIme [c:y:m:d:h:m:[s]]
BOot [PRI|ALT|<path>]
DIsplay
HElp [<command>]
RESET
MAin
0/0/1/0.0
0/0/2/0
Console path:
0/0/1/0.0
Keyboard path:
0/0/4/0.0
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Autoboot:
ON
Autosearch:
ON
Autostart:
OFF
BootTimer
Information Menu
The following commands are available from the information menu:
Main Menu: Enter command or menu > in
Command
Description
-------
-----------
ALL
BootINfo
CAche
ChipRevisions
COprocessor
FRU
FwrVersion
* IO
LanAddress
MEmory
** PRocessor
*** WArnings
BOot [PRI|ALT|<path>]
DIsplay
HElp [<command>]
RESET
MAin
----
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Boot Console Handler (BCH)
Information Menu: Enter command >
* The PCI device information displayed here will include Description, Path. VendorID, DeviceID, Slot#, and
bus#.
** Processor command displays system model string
***Warnings displayed are:
WARNING: Too many cpus for a __ system. System will not boot.
WARNING: A fatal error has occurred-system cannot boot. Review warning messages in the information
menu
Service Menu
The following commands are available from the service menu:
Main Menu: Enter command or menu > ser
Command
Description
-------
-----------
CLEARPIM
PDT [CLEAR]
ScRoll [ON|OFF]
SELftests [ON|OFF]
BOot [PRI|ALT|<path>]
DIsplay
HElp [<command>]
RESET
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MAin
The ProductNum command is for setting up the Original and/or Current Product Number. The SWID does not
get updated automatically on change of the Original Product Number but it can be generated by executing the
default command from the Configuration SubMenu.
The SCSI command is for displaying/setting the SCSI controller parameters like initiator ID and speed. These
parameters are used by the OS device drivers to program the controller(s). Note that these values are only
suggested by the device driver; the actual values programmed into the controller may be different.
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Management Processor
Management Processor
The management processor is an independent support system for the server. It provides a way for you to
connect to a server and perform administration or monitoring tasks for the server hardware.
The management processor controls power, reset, Transfer of Control (TOC) capabilities, provides console
access, displays and records system events, and can display detailed information about the various internal
subsystems. The management processor also provides a virtual front panel that can be used to monitor
system status and see the state of front panel LEDs. All MP functions are available via the LAN, local RS-232
and remote RS-232 ports.
The management processor is available whenever the system is connected to a power source, even if the
server main power switch is in the off position.
Access to the management processor can be restricted by user accounts. User accounts are
password-protected and provide a specific level of access to the server and management processor commands.
Multiple users can interact with the management processor. From the MP Main Menu users can select any of
the following options: enter management processor command mode, enter console, view event logs, view
console history, display virtual front panel, enter console session, or connect to another management
processor. Multiple users can select different options from the MP Main Menu at the same time. However,
management processor command mode and console mode are mirrored, The MP allows only one user at a
time to have write access to the shared console.
The remote RS-232C port using external modem (dial-up) access, if remote modem access is configured
The management processor LAN port using Web Console or telnet if login access through the
management processor LAN is enabled
NOTE
If the management processor is not displaying the MP Main Menu, use CTRL+B to
access the MP Main Menu and the management processor (MP) prompt.
Step 2. Use the management processor menus and commands as needed. A list of available commands can
be displayed by using the management processor help function (in the MP Main Menu, enter HE
followed by LI at the MP HELP: prompt). Log out using the X command (in the MP Main Menu,
enter X at the MP> prompt) when done.
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MP Welcome Screen
MP Welcome screen commands:
MP Login: Admin
MP password: *****
Hewlett-Packard Management Processor
(C) Copyright Hewlett-Packard Company 1999-2003. All rights reserved
System Name: xxxxxxxxx
MP MAIN MENU:
CO:Console
VFP:Virtual Front Panel
CM:Command Menu
CL:Console Log
SL:Show Event Logs
CSP:Connect to Service Processor
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Command
Description
BP
CA
CG
Certificate generator
CL
CM
Ctrl+B
CO
CSP
DATE
Date display
DC
Default configuration
DF
DI
FW
Upgrade MP firmware
HE
ID
System information
IT
LC
LAN configuration
LOC
LS
LAN Status
MR
Modem reset
MS
Modem status
PC
PG
PS
RB
Reset BMC
RS
SA
Set access
SE
Enter OS session
SL
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Table 5-2
Command
Description
SO
Security options
SS
SYSREV
TC
TE
UC
User configuration
VFP
WHO
XD
BAUD RATES: Input and output data rates are the same; 300, 1200, 2400, 4800, 9600, 38400, 115200
bit/sec.
TRANSMIT CONFIGURATION STRINGS: Disable this setting whenever the modem being used is not
compatible with the supported modem (MT5634ZBA).
IMPORTANT Do not mix HP and vt100 terminal types at the same time.
Set up the remote serial port parameters as follows:
MODEM PROTOCOL: Bell or CCITT (CCITT is a European standard; RTS/CTS signaling is used, as well
as the Ring signal. Bell is a U.S. or simple mode).
BAUD RATES: Input and output data rates are the same; 300, 1200, 2400, 4800, 9600, 38400, 115200
bit/sec.
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TRANSMIT CONFIGURATION STRINGS: Disable this setting whenever the modem being used is not
compatible with the supported modem (MT5634ZBA).
MODEM PRESENCE: When the modem may not always be connected, set this parameter to not always
connected.
For example: A modem attached through a switch. In mode not always connected, no dial-out functions
are allowed: DIAL-BACK is disabled, and PAGING is not possible.
The MP mirrors the system console to the MP local, remote/modem, and LAN ports. One console output
stream is reflected to all of the connected console users. If several different terminal types are used
simultaneously by the users, some users may see strange results.
Example 5-1
HP-UX
Applications that care about the terminal type (install, SAM, vi, and so on) running on HP-UX use three
methods to determine the terminal type:
1. The application takes the terminal information from the OS. This value is set in the CA command and
takes effect for all MP ports.
2. The $TERM shell environment variable.
3. The application directly queries the terminal (in this case, the write enabled terminal establishes the
terminal type).
Make sure that settings #1 and #2 agree with your terminal type.
Certificate Generate
CG: Generate RSA key pair or Self Signed Certificate
This command generates a new RSA key pair and self signed certificate.
Console Log
CL: Console Logview the history of the Console output
This command displays up to 60 Kilobytes of logged console data (about 60 pages of display in text mode) sent
from the system to the Console path.
Command Mode
CM: Command Modeenter command mode
This command switches the console terminal from the MP Main Menu to mirrored command interface mode.
If the current mux authority is administrator and the new login is as an operator, the command mux will be
denied (remains in MP Main Menu mode). If a command is in progress, a message will be displayed warning
the new user of system status.
Console
CO: COnsoleleave command mode and enter console mode
This command switches the console terminal from the MP Main Menu to mirrored/redirected console mode.
All mirrored data is displayed. Type CTRL+B to return to the MP command interface.
For VT100 and HPTERM, verify that the MP setting in the CA command is correct and all mirrored consoles
are of the same terminal type for proper operation.
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Date
DATE: Displays the current date, as generated in the MP real-time clock.
Default Configuration
DC: Default Configurationreset all MP parameters to the default configuration
This command sets all MP parameters back to their default values. The user may reset all or a subset of the
following parameters:
IP configurations
Modem configuration
Paging configuration
Session configuration. For example: setting the security configuration to default erases all users and
passwords.
Display FRUID
DF: Display FRUID information
This command displays FRUID information from the BMC for FRU devices. Information provided includes
serial number; part number; model designation; name and version number; and manufacturer.
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MP Firmware Update
FW: Activates MP firmware upgrade mode
This command is available from either the LAN or local serial port. This command activates firmware
upgrade mode, which loads new firmware through the MP LAN by FTP (which must be operational). An MP
Reset is generated after the upgrade is complete.
Help
HE: Display help for menu or command
This command displays the MP hardware and firmware version identity, and the date and time of firmware
generation. If executed from the MP Main Menu, general information about the MP, and those commands
displayed in the MP Main Menu, will be displayed. If executed in command mode, this command displays a
list of command interface commands available to the user. It also displays detailed help information in
response to a topic or command at the help prompt.
Display System ID
ID: Display/modify system information
This command allows the user to display and modify the following:
SPU hostname
Inactivity Timeout
IT: Inactivity Timeout settings
The session inactivity timeout is up to 1,440 minutes - default is 60 minutes. This timeout prevents sessions
to the system from being inadvertently left open. A session can be started by the SE command. An open
session can prevent users from logging onto the MP through a port and can also prevent system applications
from initiating an outbound connection.
MP inactivity timeout is up to 1,440 minutes - default is 5 minutes. This timeout prevents a user from
inadvertently keeping the MP locked in a MP Command Interface mode preventing other users from looking
at the console output. The MP Command Interface inactivity. timeout may not be deactivated.
Flow control timeout is 0 to 60 minutes. If set to 0, no timeout is applied. This timeout prevents mirrored flow
control from blocking other ports when inactive.
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MP IP Address
MP Host Name
Subnet Mask
Gateway Address
Link State
The MP Host Name set in this command is displayed at the MP command interface prompt. Typically the
DNS name for the LAN IP is entered.
This field can be programmed to any useful name or phrase. For clarity, it is useful to enter MP-on-SYSTEM as
the MP Host name, so both names show up in the prompt (limit 19 characters, no spaces allowed.) The web
access port number is also set by this command.
LAN Status
LS: LAN Status
This command displays all parameters and the current status of the MP LAN connections. The LAN
parameters are not modified by the execution of this command.
Modem Reset
MR: Modem Reset
This command makes the MP send an AT Z command to the modem, which resets it. Any modem connections
are lost. The initialization results can be viewed via the MS command.
Modem Status
MS: Modem StatusDisplay modem status
The MS command displays the state of the modem lines connected to the remote/modem serial port. The
display can be updated by pressing Enter. The current state of the status signals DCD, CTS, DSR, RI and the
last state of the control signals DTR, RTS set by the firmware are displayed.
Power Control
PC: Power Controlturn system power on and off
For proper system shutdown, shutdown the OS before issuing this command or use the commands graceful
shutdown option.
This command allows you to switch the system power on or off. the user can have the action take place
immediately or after a specified delay.
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Notice this is roughly the equivalent to turning the system power off at the front panel switch. There is no
signal sent to the OS to bring the software down before power is turned off. To turn the system off properly.
you must ensure that the OS is in the proper shutdown state before issuing this command. Use the proper OS
commands or use the graceful shutdown option of the Remote Power Control command.
Configure Paging
PG: Paging parameter setupconfigures pagers
This command allows the user to configure the pagers and set triggering events.
A string description of the triggering event will be sent with the page.
Power Status
PS: Power statusdisplay the status of the power management module
This command displays on the console the status of the power management module.
Reset BMC
RB: Reset BMC
This command resets the BMC by toggling a GPIO pin.
Reset System
RS: Reset system through RST signal
IMPORTANT Under normal operation, shut down the OS before issuing this command.
This command causes the system (except the MP) to be reset through the RST signal.
Execution of this command irrecoverably halts all system processing and I/O activity and restarts the
computer system. The effect of this command is very similar to cycling the system power. The OS is not
notified, no dump is taken on the way down, and so on.
Set Access
SA: Set access optionsconfigures access for LAN and remote/modem ports
This command will disconnect modem, LAN, and web users if access is disabled.
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In HP-UX, use the System Administration Manager (SAM) to add modem device files for the session UARTS.
The modem type, CCITT or Bell must agree with the remote port settings for the remote session port and
always be Bell mode for the local session port.
If the system and the MP Command Interface local or remote ports have been configured with different port
speeds, the baud rate changes to the rate specified by the OS for the duration of the session.
Display Logs
SL: Display contents of the system status logs
This command displays the contents of the event logs that have been stored in nonvolatile memory.
Current boot logAll events between start of boot and boot complete
Reading the system event log turns off the attention LED. Accessing this log is the only way to turn off the
attention LED when it is flashing and alerts have not been acknowledged at the alert display level.
Events are encoded data that provide system information to the user. Some well-known names for similar
data would be Chassis Codes or Post Codes. Events are produced by intelligent hardware modules, the OS,
and system firmware. Use VFP to view the live events. Use SL to view the event log.
Navigate within the logs as follows:
Enter (<CR>) View the next block in the previously selected direction (forward or backward in time)
F First entry
L Last entry
Q Quit
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Table 5-3
Alert Levels
Severity
Definition
Informational
Warning
Critical
Fatal
Security Options
SO: Configure security options and access control (users, passwords, and so on)
This command modifies the security parameters of the MP, which include login timeouts and allowed
password faults.
If configured, when you access the MP via the modem port, the MP hangs up and dials the user back. This
does not work if Modem Presence is set to not always connected with the CA command.
If the mode is Single, the State is changed to disabled after the first login.
A disabled users login is not accepted.
System Status
SS: Displays the status of the system processors
The SS command displays the status of the system processors and which processor is the monarch.
Transfer Of Control
TC: System reset through INIT or TOC (Transfer of Control) signal
Under normal operation, shut down the OS before issuing this command.
This command causes the system to be reset through the INIT (or TOC) signal. Execution of this command
irrecoverably halts all system processing and I/O activity and restarts the computer system. It is different
from the RS command in that the processors are signaled to dump state on the way down.
Tell
TE: TEllsends a message to other terminals
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Utilities
Management Processor Command Interface
Up to 80 characters can be typed in. The message is broadcast to the other mirrored clients. Users in a session
or CSP are not shown the message.
User Configuration
UC: User Configurationcontrols user access
This command allows an administrator to add, modify, re-enable, or delete user logins. The administrator can
also enable or disable security warnings and change passwords.
Who
WHO: Displays a list of MP connected users
This command displays the login name and operating mode (Main Menu, command, and so on) of the
connected console client users, and the port on which they are connected. For the LAN and WEB console
clients the remote IP address is also displayed.
If the local console client user did not originate the MP command interface session, there is always one
default user listed for the local serial port: local user i. If the local console operator types CTRL+B, then the
login name that the local operator used is displayed instead.
Exit from MP
X: Exit from MP command interface and disconnect from the system
This command disconnects the executing user from the system. This command is available from the local
port.
Diagnostics
XD: Diagnostics and/or Reset of MP
This command allows the user to perform some simple checks to confirm the MP's health and its connectivity
status. The following tests are available:
MP Parameter Checksum
Modem self-tests
Also, the MP can be reset from this command. A MP reset can be safely performed without affecting the
operation of the server.
102
Chapter 5
Utilities
Management Processor Command Interface
LIst
HElp
: Quit help
Enter one of the commands described above: OV, LI, <command>, TOP, HE, Q
Chapter 5
103
Utilities
Management Processor Command Interface
104
Chapter 5
6 Troubleshooting
Troubleshooting Methodology
WARNING
Before removing a cover, always disconnect the AC power cords and unplug
telephone cables. Disconnect telephone cables to avoid exposure to shock hazard
from telephone ringing voltages. Disconnect the AC power cords to avoid exposure
to high energy levels that may cause burns when parts are short-circuited by metal
objects such as tools or jewelry.
CAUTION
Do not operate the HP Server for more than 10 minutes with any cover (including power
supplies and disk drives) removed. Otherwise, damage to system components may result due to
improper cooling airflow.
However, you can safely remove a cover while the HP Server is running to remove and replace
PCI hot-plug boards. For any other service activity requiring access to the system board or
power distribution board, power down the HP Server and observe all safety precautions.
To troubleshoot your system you must be familiar with the HP-UX operating system and be able to start and
stop testing processes. You should also be familiar with Support Tools Manager (STM), which runs in HP-UX,
and the Offline Diagnostics Environment (ODE).
Online troubleshooting programs are available on your HP-UX operating system. Offline troubleshooting
programs are available on the resource CD that is shipped with your HP Server. Both online and offline
troubleshooting tools are also available for downloading at [Link]
Other information that can aid in troubleshooting is contained elsewhere in this document. See Chapter 2,
Controls, Ports, and Indicators, for further information about deciphering all other LEDs in your system.
For information about troubleshooting hot-plug, PCI-X card problems, see Hot-Plug PCI/PCI-X on page 56.
Chapter 6
105
Troubleshooting
Troubleshooting Using Online Support Tools
You can use the graphical and menu interfaces intuitively and you can use the command line interface to
drive STM using scripts.
You can use diagnostics to thoroughly test a device and isolate failures down to the suspected Field
Replaceable Unit (FRU).
For complete documentation on how to access and use STM go to [Link] Under Topics menu go to
Diagnostics and look for Support Tools Manager.
106
Chapter 6
Troubleshooting
Troubleshooting Using Online Support Tools
CMC monitor
UPS monitor
FC hub monitor
FC switch monitor
Memory monitor
EMS comes with your HP-UX operating system. To bring up the event monitoring main menu, execute the
following command at the shell prompt:
/etc/opt/resmon/lbin/monconfig
Management Processor
The management processor (MP) interface provides diagnostic and configuration capabilities. By viewing the
system logs you can determine and solve problems affecting your computer. To access your MP interface and
system logs, perform the following steps:
The MP interface must be accessed from a terminal console that is attached to the MP via the
MP LAN or MP remote serial connector. The MP is always available for troubleshooting,
regardless of the state of your system, as long as there is AC power applied to your computer.
NOTE
Chapter 6
System event
Forward progress
Current boot
Previous boot
Live events
107
Troubleshooting
Troubleshooting Using Online Support Tools
Step 5. For a complete explanation of the management processor and all commands see Chapter 5,
Utilities.
System Event Logs (SEL) Logs
To access the system event logs perform the following steps:
Step 1. Access the optional management processor command prompt.
Step 2. Run the sl command. The Event Log Viewer menu will display:
SL
Event Log Viewer:
Log Name
Entries
% Full
Latest Entry
1 %
129
3 %
82
0
L - Live Events
C - Clear All Logs
Step 3. Select e to review the events. The Event Log Navigation menu will display:
Set up alert filter options on this buffer? (Y/[N])
(N)
Log Name
Entries
% Full
Latest Entry
410
47 %
108
(forward in time,
e.g. from 3 to 4)
<CR>
Chapter 6
Troubleshooting
Troubleshooting Using Online Support Tools
F
First entry
Last entry
Ctrl-B
Step 5. To decode the blinking state of System LED, review the entire SEL and look at events with alert
level 3 and above.
For example:
Log Entry 24: 14 Feb 2003 [Link]
Alert Level 3: Warning
Keyword: Type-02 1b0800 1771520
Hot Swap Cage: SCSI cable removed
Logged by: BMC;
Chapter 6
109
Troubleshooting
Troubleshooting Using Offline Support Tools
Table 6-1
ODE Commands
Command
Description
help
help <command>
help <var>
ls
<module_name>
run <module_name>
110
Chapter 6
Troubleshooting
Troubleshooting Using LED Indicators
Table 6-2
Slot
Path
Slot 1
0/1/0
Slot 2
0/1/1
DVD
0/0/3
Table 6-3
I/O Paths
I/O Slot
Path
Slot 1
0/1/2
Slot 2
0/1/0
Slot 3
0/2/2
Slot 4
0/2/0
Slot 5
0/3/2
Slot 6
0/3/0
Slot 7
0/4/0
Slot 8
0/5/0
Chapter 6
111
Troubleshooting
Troubleshooting Using LED Indicators
Figure 6-1
Disk LED
Thermal LED
Locator
Button/LED
Table 6-4
LED/
Button
State
Flash Rate
Color
Description
System
Running
Steady
Green
System
Booting
Flashing at
0.5Hz
Green
System
Attention
Flashing at
1 Hz
Yellow
System
Fault
Flashing at
2 Hz
Red
System
Off
Off
N/A
Power
On
Steady
Green
Power
On
Steady
Yellow
Power
Off
Off
Off
Flashing at
rate of disk
activity
Green
Disk LED
Thermal
LED
OK
Steady
Green
Green: Thermal OK
Thermal
LED
Warning
Flashing at
1 Hz
Yellow
112
Chapter 6
Troubleshooting
Troubleshooting Using LED Indicators
Table 6-4
LED/
Button
Locator
LED/Button
Chapter 6
Flash Rate
Flashing at
1 Hz
Color
Blue
Description
Flashing Blue: System locator LED may be
remotely or locally activated/deactivated
113
Troubleshooting
Troubleshooting Using LED Indicators
Table 6-5
Item
LED 0
Processor
Socket 0
LED1
Socket
1
LED2
Socket
2
LED3
Details
Socket3
3
Subsystem
CPU
board
Memory
board
I/O
board
n/a
I/O VRM
12 volt
5 volt
3 volt
n/a
CPU VRM
n/a
n/a
n/a
n/a
n/a
Fan Module
n/a
Memory
Bank X (0-7)
DIMM
xA
DIMM
xB
DIMM
xC
DIMM
xD
Check
Power
Supply
n/a
n/a
n/a
Memory
Config Error
n/a
n/a
n/a
Processor
Config Error
n/a
n/a
n/a
Missing
Component
n/a
n/a
n/a
114
Chapter 6
Troubleshooting
Troubleshooting Using LED Indicators
Table 6-5
Item
LED1
LED2
LED3
Details
System
Temp
n/a
n/a
n/a
Check Event
Log
n/a
n/a
n/a
Figure 6-2
Processor
Subsystem
I/O VRM
CPU VRM
Fan
Memory 0
Memory 1
Memory 2
Memory 3
Memory 4
Memory 5
Memory 6
Memory 7
Power Supply
Memory Config Error
Processor Config Error
Missing Component
System Temperature
Check Event Log
Chapter 6
115
Troubleshooting
Troubleshooting Using LED Indicators
Figure 6-3
3.3VSB
Power
LED
BMC
Reset
Button
PCI Attention
LED
6X
PCI Attention
Button
(Doorbell) 6X
5V VRM
LED
MP Soft
Reset
Button
MP Self-Test
LED
116
Chapter 6
Troubleshooting
Troubleshooting Using LED Indicators
Table 6-6
LED/Button
Status
Condition
Green
On
5V VRM Power
LED
Green
On
5V VRM is functioning.
Green
On
MP Heartbeat
Green
Blinking
Amber
On
Off
BMC Heartbeat
Green
Blinking
3.3VSB Power
LED
Green
On
MP Soft Reset
Button
N/A
Press
Chapter 6
117
Troubleshooting
Troubleshooting Using LED Indicators
Figure 6-4
Table 6-7
LED
1.5 V LED
Status
Condition
1.25 V
Power
Green
On
Power OK
1.5 V
Power
Green
On
Power OK
118
Chapter 6
Troubleshooting
Troubleshooting Using LED Indicators
Figure 6-5
VRM LEDs
Table 6-8
LED
VRM
Status
Chapter 6
Status
On
Condition
VRM is bad
Action
Replace memory extender board
119
Troubleshooting
Troubleshooting Using LED Indicators
120
Chapter 6
Safety Information
Follow the procedures listed below to ensure safe handling of components and to prevent harm to both you
and the HP Server:
Use an antistatic wrist strap and a grounding mat, such as those included in the Electrically Conductive
Field Service Grounding Kit (HP 9300-1155).
Handle accessory boards and components by the edges only. Do not touch any metal-edge connectors or
any electrical components on accessory boards.
Do not wear clothing subject to static charge build-up, such as wool or synthetic materials.
WARNING
Hazardous voltages are present inside the HP Server. Always remove AC power
from the server and associated assemblies while working inside the unit. Serious
injury may result if this warning is not observed.
WARNING
Chapter 7
Ensure that all anti-tip features (front and rear anti-tip feet installed; adequate
ballast properly placed; and so on) are employed prior to extending the server.
121
Ensure that there is enough area (Approximately 1.5 meters [4.5 ft.]) to fully extend the server
out the front and work on it.
To extend the server from the rack, perform the following steps:
Step 1. Remove the T-25 screws that fasten the server to the rack. See Figure 7-1, Accessing 25MM Torx
Screws.
Step 2. Flip out the two pull handles at either end of the front bezel and slowly pull the unit forward by the
handles. The server is fully extended when the rail clips are locked in place. When fully extended,
the front and top covers are fully accessible.
Figure 7-1
25MM Torx
screw 2X
122
Chapter 7
WARNING
Figure 7-2
Chapter 7
123
Front Bezel
The server does not have to be turned off to remove the front bezel.
Opening the control panel door provides access to the following components:
Power switch
System LEDs
Figure 7-3
124
Chapter 7
Chapter 7
125
Figure 7-4
When the front or top cover is removed the chassis fan units increase to high speed to assist
cooling. When the top cover is replaced at the end of the operation, the chassis fans return to
normal speed.
Thumbscrews
126
Chapter 7
WARNING
Hazardous voltages are present inside the HP Server. Always remove the AC power
cords from the server and associated assemblies while working inside the unit.
Serious injury may result if this warning is not observed.
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the front bezel. See Front Bezel on page 124.
Step 3. Using a Torx T15 driver, loosen the four captive thumbscrews that hold the front cover in place.
Step 4. Raise the cover slightly, and pull the cover toward the front of the server to free the tabs from the
slots in the center of the chassis.
Chapter 7
127
Figure 7-5
Thumbscrews
128
Chapter 7
Chapter 7
129
System Battery
The system battery may be replaced by removing the top cover and accessing the I/O baseboard.
To remove and replace the system battery, perform the following steps:
CAUTION
Before changing your battery, save all boot configuration settings. These values will need to be
reset after changing your battery.
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the top cover from the chassis. See Front and Top Covers on page 126.
Step 3. Remove the I/O baseboard assembly from the chassis. See I/O Baseboard Assembly on page 154.
Step 4. Locate the system battery on the I/O baseboard. Remove the battery by lifting the retaining clip
and pull the battery from its socket.
Step 5. Install the new battery and replace the retaining clip.
NOTE
The positive terminal of the battery is designated by the + sign. The battery is
installed with the + sign facing up.
130
Chapter 7
Figure 7-6
Chapter 7
131
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing a memory extender
board.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
NOTE
If desired, the memory extender board may be removed without removing the HP
Server from the rack.
Step 2. Remove the front bezel from the chassis. See Front Bezel on page 124.
Step 3. Remove the front cover from the chassis. See Front and Top Covers on page 126.
Step 4. Press each latch on the two extraction levers located on each side of the memory extender board.
Step 5. Pull on the extraction levers to unplug the memory extender board from the socket located on the
midplane riser board and remove the memory extender board from the chassis.
132
Chapter 7
Figure 7-7
Figure 7-8
Chapter 7
133
134
Chapter 7
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing system memory DIMMs.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
NOTE
If desired, the processor extender board may be removed without removing the HP
Server from the rack.
Step 2. Remove the front bezel. See Front Bezel on page 124.
Step 3. Remove the front cover. See Front and Top Covers on page 126.
Step 4. Remove the memory extender board. See Memory Extender Board on page 132.
Step 5. Identify the DIMM to be removed and push the appropriate extraction levers found on either side of
the DIMM slot outward to the open position. The DIMM will eject from the slot.
Step 6. Remove the DIMM from the socket.
Chapter 7
135
NOTE
One DIMM filler board covers two adjacent DIMM slots. As a general rule, only remove DIMM
slot fillers as you add memory and the correct configuration will always remain.
Table 7-1
DIMMs Loaded
4 DIMMs in quad 0
6 fillers total:
2 fillers in quads 1, 2, and 3
(all quads filled)
4 fillers total:
2 fillers in quads 2 and 3
(all quads filled)
2 fillers total:
2 fillers in quads 3
(all quads filled)
No fillers required
136
Chapter 7
Table 7-2
DIMMs Loaded
4 DIMMs in quad 0
12 fillers total:
2 fillers in quads 1, 3, 4, 5, 6, and 7
(quad 2 remains unfilled)
8 fillers total:
2 fillers in quads 4, 5, 6, and 7
(quads 2 and 3 remain unfilled)
8 fillers total:
2 fillers in quads 4, 5, 6, and 7
(quad 3 remains unfilled)
8 fillers total:
2 fillers in quads 4, 5, 6, and 7
(all quads filled)
4 fillers total:
2 fillers in quads 5, 7
quad 6 remains unfilled
No fillers required
No fillers required
No fillers required
Chapter 7
137
Figure 7-9
Figure 7-10
138
Chapter 7
Figure 7-11
Chapter 7
139
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing the processor extender
board.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Failure to properly complete the steps in this procedure will result in erratic system behavior
or system failure. For assistance with this procedure contact your local HP Authorized Service
Provider.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
NOTE
If desired, the processor extender board may be removed without removing the HP
Server from the rack.
Step 2. Remove the front bezel. See Front Bezel on page 124.
Step 3. Remove the front cover. See Front and Top Covers on page 126.
Step 4. Press the latch on the extraction levers located on each side of the processor extender board.
140
Chapter 7
Figure 7-12
Chapter 7
141
Figure 7-13
Itanium
setting
142
PA RISC
setting
Chapter 7
CAUTION
Your processor extender board may be used in either Itanium (IPF) or PA RISC processor
based systems. Ensure that the PA RISC/IPF dipswitch is set to PA RISC for proper
functioning of your system. See Figure 7-13 on page 142 for the correct dipswitch settings.
Step 1. Ensure the extraction levers are positioned in the outward, unlocked position.
Step 2. Align the processor extender board with the front and rear card guides.
Step 3. Slide the processor extender board down until it begins to seat in the socket located on the
midplane riser board.
Step 4. Push the extraction levers inward to the locked position in order to fully seat the processor
extender board into the socket on the midplane riser board.
Step 5. Replace the front cover.
Step 6. Replace the front bezel.
Step 7. If rack mounted, slide the HP Server into the rack until it stops.
Chapter 7
143
Processors
Processors are located on the top and bottom surfaces of the processor extender board.
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing a processor.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
Installing Processors
CAUTION
Ensure that the cache size is identical for all processors. Failure to observe this caution will
result in system failure.
Ensure that all processors are rated for use at the same speed. Failure to observe this caution
will result in performance degradation.
Table 7-3
Processor
CPU 0
CPU 1
CPU 2
CPU 3
CAUTION
144
Do not modify the settings of the DIP switches located on the processor extender board. These
switches are for factory use. Failure to observe this caution will result in system failure.
Chapter 7
CAUTION
Figure 7-14
Do not modify the settings of the DIP switches located on the processor extender board. These
switches are for factory use. Failure to observe this caution will result in system failure.
CPU 1
CPU 0
CPU 3 (under)
CPU 2 (under)
Removing a Processor
To remove a processor on the processor extender board, perform the following steps:
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the front bezel. See Front Bezel on page 124.
Step 3. Remove the front cover. See Front and Top Covers on page 126.
Step 4. Remove the processor extender board. See Processor Extender Board on page 140.
Step 5. Unplug the processor cable from its socket on the extender board.
Chapter 7
145
Replacing a Processor
To install a processor on the extender board, perform the following steps:
Prior to installing a processor into your system, read the following instructions carefully and refer to
Figure 7-17, Installing Processor on Extender Board, for a complete understanding of this process.
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the front bezel. See Front Bezel on page 124.
Step 3. Remove the front cover. See Front and Top Covers on page 126.
Step 4. Remove the processor extender board and place on anti-static mat. See Processor Extender Board
on page 140.
Step 5. Ensure the cam on the processor socket lock is in the unlocked, counterclockwise position.
Step 6. Carefully lower the processor, without the sequencer clamp, onto the processor socket. Align the
pins on the bottom of the heatsink to the slots in the retention frame on the extender board.
146
CAUTION
Test the alignment of the assembly to the socket by gently moving the assembly back
and forth with the palm of your handyou should feel little or no sideplay. However,
because the assembly is not yet tightened, it may tilt slightly towards the center of
the extender boardthis is acceptable.
CAUTION
Before locking the processor assembly into its socket, ensure that the power cable is
not pinched between the heatsink and sheet metal frame of the extender board. Also,
ensure that the two power cable ends attached to the CPU assembly do not come
unplugged from their sockets when you move the cable into place under the heatsink.
See Figure 7-15 on page 147and Figure 7-16 on page 147.
Chapter 7
Heatsink
Cable is placed correctly
and is under the heatsink
Protective plastic sleeve
Sheet metal frame
Heatsink
Cable is placed
incorrectly and is
pinched between the
heatsink and the
extender board frame
Protective plastic sleeve
Sheet metal frame
Step 7. Lock the assembly to the socket by rotating the cam on the socket 180 degrees clockwise, using a
2.5 mm driver (Allen wrench).
CAUTION
When rotating the locking cam, hold the palm of your hand on top of the assembly
and exert light pressure. This ensures that the assembly stays flush and level to the
socket while it is being tightened.
Step 8. Plug in the processor cable to its socket on the extender board.
Step 9. Place the sequencer frame over the processor.
Step 10. Using your fingers, hand-tighten the 2 knurled thumbscrews on the sequencer frame just until the
screw stops turning.
Chapter 7
147
CAUTION
Do not tighten the other 4 shoulder screws until you have first hand-tightened the 2
knurled thumbscrews.
Step 11. Using the supplied Torx T15 driver, tighten the 4 remaining T15 shoulder screws until they just
bottom out. Follow the tightening sequence shown in Figure 7-17, Installing Processor on
Extender Board.
CAUTION
Do not overtighten the 4 shoulder screwsthey may shear off if overtightened. Stop
tightening the shoulder screws when you feel them just bottom out.
Step 12. Using the supplied Torx T15 driver, finish tightening the 2 thumbscrews.
CAUTION
148
Chapter 7
Figure 7-17
2-knurled
thumbscrews
Torx-T15
Use supplied
wrench (A7231-04046)
for tightening
shoulder screws
and thumbscrews
2.5MM Allen
slots*
slots*
*slots shown are at
CPU socket #1 for
clarity.
Processor shown is
being mounted on
socket #0 per CPU
load order.
Chapter 7
149
CAUTION
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
NOTE
A hot-swap device does not require interaction with the operating system before the device is
removed from or installed into the server.
The AC power to the server does not have to be off to remove or replace a hot-swap chassis fan
unit.
150
Chapter 7
NOTE
Chapter 7
When one fan unit is removed from the server, the remaining fan units operate at
full speed for two minutes. After two minutes a soft-shutdown will occur.
151
Figure 7-19
152
Chapter 7
CAUTION
If the fan unit handle does not close completely it is misaligned. Remove the fan unit
and check that the alignment icons are oriented correctly.
Step 3. Check the QuickFind diagnostic board LED indicating the replaced fan unit.
Chapter 7
153
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing the I/O baseboard
assembly.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Failure to properly complete the steps in this procedure will result in erratic system behavior
or system failure. For assistance with this procedure contact your local HP Authorized Service
Provider.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
CAUTION
Before removing your I/O baseboard assembly, save all boot configuration settings. These
values will need to be reset after replacing your I/O baseboard assembly.
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the top cover. See Front and Top Covers on page 126.
Step 3. Remove the three chassis fan units. See Hot-Swap Chassis Fan Unit on page 150.
Step 4. Unplug all external cabling attached to ports at the rear of the I/O baseboard.
Step 5. Unplug the SCSI cables attached to the HBA board in PCI slot 1.
CAUTION
When unplugging the SCSI cables, note the labeling on the SCSI A and SCSI B
channel cables. When re-plugging in these cables, you must match each cable with
its appropriate socket on the SCSI HBA. If the cables are mismatched your system
may not reboot. Both cables and sockets are clearly marked with the correct channel.
Step 6. Lift up on the locking lever attached to the side of the Power Supply cage to unplug the I/O
baseboard from the socket on the midplane riser board. See Figure 7-20, I/O Board Locking Lever.
Step 7. Slide the I/O baseboard assembly all the way to the rear until removed from chassis.
154
Chapter 7
Chapter 7
NOTE
The I/O baseboard assembly is large, so be careful when lifting it out of the server
chassis.
NOTE
If you are going to replace the I/O board with a new board, remove the cover from the
VGA port at the rear of the I/O board and save it to put on VGA port of the new
board. This VGA graphics port is not supported on your hp 9000 rp4440 Server.
155
Figure 7-20
CLOSE
156
Chapter 7
Figure 7-21
I/O Baseboard
The I/O baseboard is large, so use care when sliding it into the server chassis.
CAUTION
Ensure the I/O board locking lever is in the up position or the I/O board will hang
up before engaging the midplane riser board socket.
Also, ensure that all fan modules are removed from the chassis prior to sliding in the
I/O baseboard or both the fans and the I/O baseboard may be damaged.
CAUTION
Before installing your replacement I/O board, check dipswitch S5102 on located on
top of the I/O board. Dipswitch position bit 1 must be in the OFF position to disable
the on-board Radeon graphics chip. If you do not disable the Radeon graphics chip it
will appear as unknown-unclaimed when performing the ioscan command. See
Figure 7-22 on page 159.
Remember to replace the VGA port cover on the new board that you saved when
removing the old I/O board. This VGA graphics port is not supported on your hp 9000
rp4440 Server.
Chapter 7
157
CAUTION
When re-plugging the SCSI cables, note the labeling on the SCSI A and SCSI B
channel cables. You must match each cable with its appropriate socket on the SCSI
HBA. If the cables are mismatched your system may not reboot. Both cables and
sockets are clearly marked with the correct channel.
Step 5. Plug in the internal SCSI cable(s) to the HBA board in PCI slot 1.
Step 6. Replace the top cover.
Step 7. Replace the front bezel.
158
Chapter 7
Figure 7-22
S5102 Dipswitch
ON
S5103
S5102
Chapter 7
Bit 1-OFF
159
WARNING
Ensure that the system is powered-down and all power sources have been
disconnected from the server prior to removing or replacing a PCI/PCI-X card.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
This is not a hot-plug operation. Power must be turned off to the entire system prior
to removing and replacing PCI/PCI-X cards in your HP Server.
CAUTION
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
NOTE
PCI/PCI-X slots are numbered from 1 through 8, reading left-to-right when looking at the rear
of your HP Server. PCI slots 1 and 2 are dedicated for use by the core I/O cards. The core I/O
functions are shared between two cards; an SCSI HBA card which must be located in slot 1,
and a Gigabit Ethernet LAN which must be located in slot 2. (See Figure 7-23.)
NOTE
If you are installing the Graphics Kit A6150B, use slots 3-8. However, DO NOT install the
included USB card. Your HP Server currently supports USB and the ports are already located
on the rear of your HP Server.
If you are installing the RAID card A7143A, you must install it into slot 8. If you install this
card in any other slot it will interfere with the manual retention latch (MRL) on the OLX
divider in the next higher slot. Because of this interference you are restricted to only two RAID
cards in your system-slot 1 and slot 8.
160
Chapter 7
Figure 7-23
PCI-X Bus 1
PCI-X Bus 2
PCI-X Bus 3
PCI-X Bus 4
PCI-X Bus 5
Slot ID Number
Amber attention LEDs,
6x
Green power LEDs, 6x
Core I/O
Public I/O
Hot-Plug
CAUTION
Record the slot location of all PCI cards as they are removed. Depending on the operating
system, replacing the PCI cards in a different location might require system reconfiguration
and could cause boot failure.
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the top cover. See Front and Top Covers on page 126.
Chapter 7
161
162
Chapter 7
Figure 7-24
Chapter 7
163
Figure 7-25
OLX Divider
PCI-X card latch
closed position
Manual retention
latchclosed
164
Chapter 7
Chapter 7
165
Figure 7-26
166
Chapter 7
Figure 7-27
Chapter 7
167
Figure 7-28
CLOSED
OPEN
168
Chapter 7
OLX Dividers
OLX dividers are located on the I/O baseboard, between the PCI cards. Six OLX dividers provide short circuit
protection to the hot-plug PCI accessory boards by preventing inadvertent contact between boards during the
replacement or addition of a board.
Additionally, each OLX divider has two light pipes that transfer illumination from one green power LED and
one amber attention LED, mounted on the I/O board, to the top of the divider. The light pipes allow the LED
status to be easily viewed when the top cover is removed.
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing a PCI card divider.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
Chapter 7
169
CAUTION
Figure 7-29
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
Manual retention
latch
Locking
tabs
170
Chapter 7
Figure 7-30
CLOSED
Chapter 7
OPEN
171
NOTE
An alternative method of removing OLX dividers individually is to remove all OLX dividers at
once by removing the rack they are mounted in from the I/O baseboard, then removing or
replacing the individual OLX divider, and then replacing the rack back on the I/O baseboard.
The OLX divider rack is attached to the I/O baseboard with 4 Torx T15 fasteners.
Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the front bezel. See Front Bezel on page 124.
Step 3. Remove the top cover. See Front and Top Covers on page 126.
Step 4. Pull up on the manual retention latch to unlock it from the chassis wall. See Figure 7-29, OLX
Divider Removal and Replacement.
Step 5. Slide open the latch on the slider gate bracket to unlock the rear edge of the PCI divider. See
Figure 7-30, OLX Slider Gate Bracket.
Step 6. At this point, if you are removing the entire OLX divider rack, remove the 4 T15 fasteners
attaching the rack to the I/O baseboard.
Step 7. Using your fingers, push the two tabs that attach the OLX divider to the I/O baseboard and pull the
OLX divider up sharply to disengage it from the I/O baseboard.
CAUTION
When extracting the OLX divider, ensure that you release the locking tabs
completely or you may damage them. If you damage the tabs, the OLX divider will
not seat properly when you reinsert it,
172
Chapter 7
3.3 Volts
5.0 Volts
12.0 Volts
CAUTION
VRMs must be inserted into the slot with the corresponding voltage. Ensure VRMs are located
in the proper slot by checking the voltage label on the I/O baseboard. See Figure 7-31, VRM
Board Remove and Replace.
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing a VRM.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Chapter 7
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
173
Figure 7-31
5V VRM
174
Chapter 7
CAUTION
Ensure that the VRM and slot voltages match up and also check that the heatsink on
the VRM faces the PCI card rack after installation. If the VRM is inserted backwards
the system will halt during the boot process.
Chapter 7
175
CAUTION
A hot-plug device may require interaction with the operating system before the device can be
safely removed from or installed into the server. Verify that the operating system supports
removing/replacing disk drives while the operating system is running. If the operating system
does not support this feature, shut down the operating system before attempting this
procedure. Failure to observe this caution will result in system failure.
NOTE
The replacement disk drive must be the same product ID as the disk drive that is being
replaced.
HP often uses different manufacturers for disks that have the same product number. The
replacement disk drive will have the same capacity and block size as the defective disk because
they have the same product number.
NOTE
For cooling purposes, always leave the volume filler in slot 2 if you do not use a second disk
drive.
Step 1. Grasp the tab at the bottom of the latch on the selected disk drive.
Step 2. Push the button inside the latch and pull the latch out and up; the disk will unlock.
Step 3. Pull gently until the hot-plug disk drive slides out of the chassis.
176
Chapter 7
Figure 7-32
Slot 2-SCSI ID 1
Slot 1-SCSI ID 0
Figure 7-33
Chapter 7
177
Figure 7-34
178
Chapter 7
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing the SCSI backplane.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Failure to properly complete the steps in this procedure will result in erratic system behavior
or system failure. For assistance with this procedure contact your local HP Authorized Service
Provider.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
Chapter 7
179
Figure 7-35
180
Chapter 7
Chapter 7
181
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing the midplane riser
backplane.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Failure to properly complete the steps in this procedure will result in erratic system behavior
or system failure. For assistance with this procedure contact your local HP Authorized Service
Provider.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
NOTE
182
At this point, all cables and connectors should be unplugged from the midplane riser
board.
Chapter 7
Chapter 7
183
Figure 7-36
3
2
5
1-5
Attaching
screw
1
Midplane
riser board
4
184
Chapter 7
Chapter 7
185
CAUTION
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
NOTE
A hot-swap device does not require interaction with the operating system before the device is
removed from or installed into the server.
The AC power to the server does not have to be off to remove or replace a hot-swap power
supply.
CAUTION
The empty hot-swap PSU slot P 1 must remain closed with the supplied metal cover when a
second PSU is not used. Your server may be damaged due to overheating if the cover does not
remain in place.
WARNING
CAUTION
If the system is powered down, install the hot-swap PSU into the server before attaching the
new power cord at the rear of the system. Failure to observe this caution will result in damage
to the server.
186
Chapter 7
CAUTION
Be careful when removing the hot-swap power supply. It is heavier than it appears.
Step 1. If rack mounted, slide the HP Server back out of the rack until it stops. See Accessing a Rack
Mounted Server on page 121.
Step 2. Remove the cable management arm from the rackslide nearest the PSUs. The cable management
arm does not have to be completely removed but moved just enough to allow access to the PSUs.
Step 3. Remove the power cord plug from the power receptacle.
Step 4. Loosen the captive thumbscrew located at the top left of the PSU.
Step 5. Grasp the handle and pull the PSU out of the server.
Chapter 7
187
Figure 7-37
188
Chapter 7
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing the power distribution
board.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Failure to properly complete the steps in this procedure will result in erratic system behavior
or system failure. For assistance with this procedure contact your local HP Authorized Service
Provider.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
Chapter 7
189
Figure 7-38
190
Chapter 7
Chapter 7
191
DVD Drive
The DVD drive is located on the front of the HP Server.
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing a DVD drive.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Failure to properly complete the steps in this procedure will result in erratic system behavior
or system failure. For assistance with this procedure contact your local HP Authorized Service
Provider.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
192
Chapter 7
Figure 7-39
Chapter 7
193
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing a DVD I/O board.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Failure to properly complete the steps in this procedure will result in erratic system behavior
or system failure. For assistance with this procedure contact your local HP Authorized Service
Provider.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
194
Chapter 7
Figure 7-40
Cover
DVD I/O
board
Chapter 7
195
196
Chapter 7
Display Board
The display board is located behind the control panel and under the front cover. The display board contains
the servers on/off switch and three LEDs that indicate server status.
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing the display board.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Failure to properly complete the steps in this procedure will result in erratic system behavior
or system failure. For assistance with this procedure contact your local HP Authorized Service
Provider.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
Chapter 7
197
Figure 7-41
198
Chapter 7
Chapter 7
199
WARNING
Ensure that the system is powered down and all power sources have been
disconnected from the server prior to removing or replacing the QuickFind
diagnostic board.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTION
Failure to properly complete the steps in this procedure will result in erratic system behavior
or system failure. For assistance with this procedure contact your local HP Authorized Service
Provider.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
200
Chapter 7
Figure 7-42
Cover
QuickFind
diagnostic board
Chapter 7
201
202
Chapter 7
A Parts Information
NOTE
The item numbers listed below are used with the part illustrations in order to identify the
nomenclature of the part. Part numbers are found by using the part nomenclature from this
list to select the correct part from the HP Partsurfer. If a system board needs to be replaced,
remove processors, DIMMs, and adapter boards and transfer these to the new board. Ensure
all jumper and switch settings on the old board are transferred to the new board.
Table A-1
Item No.
Description
Part Number
Replacement
Part
Number
Exchange
Cable
A6961-63006
A6961-63006
None
A6961-63005
A6961-63005
None
A6961-63004
A6961-63004
None
A6961-63003
A6961-63003
None
A6961-63011
A6961-63011
None
A6961-63008
A6961-63008
None
A6961-63002
A6961-63002
None
PCA Boards
A6961-60007
A6961-67007
A6961-69007
A6961-60001
A6961-67001
A6961-69001
A6961-60004
A6961-67004
A6961-69004
A7124-04001
A7124-67001
A7124-69001
A6961-60005
A6961-67005
None
A6961-04057
A6961-67057
None
A6961-60006
A6961-67006
None
A6961-60008
A6961-67008
None
Appendix A
203
Parts Information
Field Replaceable Parts (FRU) List
Table A-1
Item No.
Description
Part Number
Replacement
Part
Number
Exchange
A6961-60009
A6961-67009
None
A6961-60015
A6961-67015
None
A6961-60013
A6961-67013
None
1818-8797
256MB DIMM
A6967-67001
None
1818-8795
512MB DIMM
A6968-67001
None
1818-8833
1GB DIMM
A6969-67001
A6969-69001
1818-8799
2GB DIMM
A6835-67001
A6835-69001
5065-5286EO
A6848--69001
A7163-04001
0950-4381EO
A9761-69001
A9898-64001
0950-4385EO
A7080-69001
A7163-04001
DVD-R/CD-R Drive
A7163-67001
None
A7007-04001
DVD-R/CD-RW Drive
A7007-67001
None
Fans
A6961-04001
I/O Fan
A6961-04055
None
A6961-04028
A6961-04028
None
Processor Module
A7125-04001
A7125-67002
A7125-69002
A7126-04001
A7126-67002
A7126-69002
Miscellaneous
0950-4428
Power Supply
A6961-67016
None
0950-4419
A6961-67017
None
0950-4418
A6961-67018
None
0950-4417
A6961-67019
None
A6961-04047
A6961-67020
None
A6961-40021
A6961-67021
None
1420-0386
System battery
1420-0386
None
204
Appendix A
Parts Information
Field Replaceable Parts (FRU) List
Table A-1
Item No.
Description
Part Number
Replacement
Part
Number
Exchange
Rack solutions
5069-3305
A6977-67001
None
5069-3306
A6977-67002
None
A7124-04004
Bezel-Rack Mount
A7124-67003
None
A6825-67101
None
A6829-60101
A6829-67001
None
Appendix A
205
Parts Information
Field Replaceable Parts (FRU) List
206
Appendix A
B Specifications
This appendix provides the power requirements, operating conditions (environmental requirements), physical
requirements, and hardware specifications of your hp 9000 rp4440 Server. The following tables provide the
specifications required for normal operation of your HP Server.
NOTE
The specifications and requirements for the power supply and environment can vary if you
install a mass storage device in the server that has more stringent environmental limits than
required for the HP Server. Ensure that the operating environment for any mass storage
devices you intend to install are compatible with the server environmental requirements.
Hardware Specifications
Table B-1
Micro-processors
Hardware Specifications
PA-RISC (up to 4 processors modules):
800 MHz, 900 MHz, and 1GHz supported
Memory
Video
SCSI
Integrated Ultra-3 SCSI dual channel controller; 80 MB/s transfer rate with two
68-pin connectors.
Integrated HP
RAID Controller
Optional.
LAN
PCI Slots
Core I/O
DVD-ROM
Mass Storage
External Storage
Power Supply
Appendix B
207
Specifications
Dimensions and Weights
Component Dimensions
Table B-2
Value
Height
Width
Depth
Weight
208
Appendix B
PCI-X Slot 8
DS0805
DS0806
S0801
DS1922
PCI-X Slot 7
DS1810
DS1808
S1802
DS1921
PCI-X Slot 6
DS1811
DS1813
S1803
DS2917
DHPC JTAG
P2314
J2001
Left Fan
PCI-X Slot 5
DS2807
DS2809
S2801
DS2918
PCI-X Slot 4
DS2808
DS2806
S2802
DS3916
PCI-X Slot 3
DS3808
DS3809
S3802
PCI-X Slot 2
P4506
PCI-X Slot 1
BMC
DUART
Locator Button
U5202
Light Sensor
DS5501
12 Volts
P5603
3.3 Volts
S5102
S5103
ON
RANGE
P5708
5 Volts
MFG
P5705
J5604
P5401
CONS
MUX
DS5815
BMC HB
MP HB
DS5816
DS5809
J6502
BMC JTAG
P6406
DS6113
P5704
J6002
Middle Fan
U5701
J6305
Battery
S4903
DS5808
P5301
J6921
VGA
J6607
J6004
J7003
JD7901
REMOTE/
CONSOLE
I2C2
I2C1
DS8816
S8202
BMC RESET
J7001
Right Fan
J7002
VIDEO
BIOS
U7702
P7502
P7503
J7605
MP JTAG
J8906
AUX
P8204
P8412
J9006
ACPI
EVENTS
MANUAL PON
P8304
LPC BUS
J9905
LOCAL
J8611
J9503
Appendix C
DS9906
J9602
J9803
S9906
P9505
MP HRESET
S9501
U9303
BMC IPMB
MP SRESET
209
Table C-1
LED Indicators
Ref Des
Function
Connectors
Ref Des
Function
Jumpers
Ref Des
Function
DS0907
Slot 8 Attn
P2314
DHPC JTAFG
P5704
AC Range-Off
DS0805
Slot 8 Attn
P4506
BMC DUART
P5705
Console Mux-Off
DS0806
Slot 8 Power
P5301
P5708
Mfg/Schmoo-Off
DS1922
Slot 7 Attn
P5603
P8412
Manual PowerOn-Off
DS1810
Slot 7 Attn
J6607
5V VRM Module
S5102
Pos 1
VGA Enable
On-rx4640
Off-rp4440
DS1808
Slot 7 Power
J6305
S5102
Pos 2
N/A
DS1921
Slot 6 Attn
P5401
RiLoe Connector
S5102
Pos 3
N/A
DS1811
Slot 6 Attn
J5604
Scan Connector
S5102
Pos 4
N/A
DS1813
Slot 6 Power
P6406
BMC JTAG
S5103
Pos 1
DS2917
Slot 5 Attn
P6407
S5103
Pos 2
DS2807
Slot 5 Attn
J7605
MP JTAG
S5103
Pos 3
DS2809
Slot 5 Power
P7502
S5103
Pos 4
DS2918
Slot 4 Attn
P7503
210
Hondo Enable
Off-rx4640
On-rp4440
Appendix C
Table C-1
LED Indicators
Ref Des
Function
Connectors
Ref Des
Function
DS2808
Slot 4 Attn
P8204
ACPI Events
DS2806
Slot 4 Power
P8304
DS3916
Slot 3 Attn
J9503
DS3808
Slot 3 Attn
J98611
DS3809
Slot 3 Power
J9602
DS5501
12V Power
P9505
DS5808
3.3V Power
J9803
DS6113
3.3VSB Power
J2001
DS5809
5V Power
J6002
DS5815
BMC Heartbeat
J7001
DS5816
MP Heartbeat
J6004
DS8816
MP ROM Error
J7003
DS9906
MP Selftest
J7002
J9006
Low-Speed Backplane
Signals
J5910
J6921
JD7901
DB-9 Remote/Console
RS-232
J8906
J9905
J6502
Appendix C
Jumpers
Ref Des
Function
211
212
Appendix C
Index
A
antistatic wrist strap, 121
B
Battery, system
remove and replace, 130
Booting
HP Server, 83
C
Chassis fan
remove and replace, 150
Core I/O
connections, 76
Covers, front and top
remove and replace, 126
D
Dimensions
hp Integrity rx4640, 208
DIMMs
remove and replace, 135
slot fillers, 136
Disk drives, Hot-Plug
installing, 41
Display board
remove and replace, 197
dump capture, 18
DVD drive
remove and replace, 192
DVD I/O board
remove and replace, 194
E
Event Monitoring Service, EMS, 107
F
Field Replacable Unit, FRU
list of, 203
Front Bezel
remove and replace, 124
G
Gigabit Ethernet card LAN LEDs, 26
H
Hot-Plug
OL-A, 56
OL-R, 56
PCI-X, 56
Hot-Plug disk drives
LEDs, 18
remove and replace, 176
Hot-Swap power supplies
remove and replace, 186
I
I/O, core, 76
IP address
default, 79
L
LEDs
Control Panel, 16
DVD, activity, 19
locations and functions, 15
Power supply status, 25
M
Management processor
accessing, 77, 91
commands, 92
configuring for LAN, 79
LEDs, 25
network access, 78
terminal access to, 77
Memory DIMMs
installing, 50
Memory extender board
remove and replace, 132
Midplane riser board
remove and replace, 182
N
NMI Button, 18
O
Offline Diagnostic Environment, ODE, 110
P
PCI card dividers
remove and replace, 169
PCI cards
installing, 56
PCI-X, 56
Pinouts
Connector, 29
LAN, 33
SCSI Port, 34
Power Button, Main, 18
Power distribution board
remove and replace, 189
Power supplies
installing, 37
Processor
installing, 44, 144
remove and replace, 144
Processor extender board
remove and replace, 140
Processors
installing, 45, 145, 146
load order, 44
213
Index
Q
QuickFind diagnostic board
remove and replace, 200
QuickFind Diagnostic Panel
LEDs, 20
R
Reflection 1, 78
S
SCSI
backplane board
remove and replace, 179
duplex, converting to, 69
simplex to duplex, 69
simplex, converting from, 69
Service Tools, 121
SL, 108
Specifications
dimensions and weights, 208
Hardware, 207
Support Tools Manager, 106
System I/O board
LEDs, 22
remove and replace, 154
T
Troubleshooting
Online Support Tools, 106
system I/O board, 116
U
Universal Serial Bus, 30
V
Voltage regulator modules, VRM
remove and replace, 173
214