Format & Sample Question Paper for ETE, Decembe

Programme

Subject

: .

Online Examination Instruction :

Examination consists of both Subjective & Objective questions.

Question paper has three sections "A" "B" and "C". "A" section comprises of fou
each; attempt any two in maximum 300 words each. Section B comprises of a case
marks each, and section "C" comprises of 50 MCQs of 1 marks each.

All questions in Section B and C are compulsory and students are required to at
Maximum marks alloted to each examination :70
No negative marking for wrong answers

Section : A
It is comprises of four subjective questions of 5 marks each; attempt any two
2x5=10 marks
Q:1 What is staffing ?

OR
Q:2 What is budgetary Control ?

OR
Q:3 Differentiate the term Centralization and Decentralization

OR
Q:4 What do you mean by induction programme?

Section : B
CASE STUDY

To apply theoretical and practical tools/techniques to solve real life problems r

intuitions and research: It has a case study followed by 5 MCQs of two marks eac
5x

Mr "A", the chairman of S K Pharma Company had set up its plant at Mysore (Karnataka state)
corporate office at state capital, Bangalore. The plant is manufacturing and marketing drugs, me
company has met severe competition from large pharma companies with foreign collaboration.
marketing, has been with the company, for the last two years . He has ambitious plans for captu
Karnataka, Kerala and south Andhra Pradesh.

As the company is medium-sized, Mr Nayak has kept his marketing department and team lean an
were given aggressive targets and were pushed to reach their respective targets. The represent
very hard to complete their respective targets. However, there was no formal appraisal and rewa

Mr "A", the chairman of S K Pharma Company had set up its plant at Mysore (Karnataka state)
corporate office at state capital, Bangalore. The plant is manufacturing and marketing drugs, me
company has met severe competition from large pharma companies with foreign collaboration.
marketing, has been with the company, for the last two years . He has ambitious plans for captu
Karnataka, Kerala and south Andhra Pradesh.

As the company is medium-sized, Mr Nayak has kept his marketing department and team lean an
were given aggressive targets and were pushed to reach their respective targets. The represent
very hard to complete their respective targets. However, there was no formal appraisal and rewa

During the last year, more than 25 medical representatives had left the company due to unsatisf
promotion policy and poor HR practices. Those who left the company were excellent workers. M
turnover. He was overconfident that he would be able to hire freshers since S K Pharma had en
employer, who paid the highest salary in the industry with many attractive perks/ privileges. Mr
candidates who were not happy with their remunerations in other companies.

Mr Nayak had never communicated to the medical representatives about their performance or re
outstanding performance.

Option:1

Q.1 What is not the product line of S K Pharma company? Drugs

Q.2

The manufacturing plant of S K Pharma is located at

Bangalore
______

Q.3 How old is S K Pharma Company?

Less than 5
years old

Q.4 Who is the Vice-president Marketing of S K Pharma?

Q.5 Who were the real competitors of S K Pharma?

Large pharma
companies with
foreign
collaboration

Section : C

 Objective of section to gauge recall and depth of applied knowledge of the student. It

Option:1

Q.1 Which is not the management function of HRM?

Directing

In the changing role of HRM, which statement is not

Q.2
true?

From job
analysis to
competency
assessment

_______ is a document which is basically descriptive

in nature and contains vital information about the job
Q.3
Job specification
and factual statement of the duties and
responsibilities of a specific job

Q.4 Which is not an external source of recruitment?

Promotees from
within the
present
employees

Procurement
and
Q.5 Human resource management does not look for ____ development of
human factor for
the organization

Q.6

Which of the following is not a stage of the process

of HR planning?

Developing
manpower

Q.7 Which is true regarding job analysis?

It is a process of
data
dissemination

Q.8 Manpower planning is also known as ______

Organizational
planning

Q.9

New concepts like TMM, Kaizen, QWL and

empowerment came into prominence during _____

Q.10 Performance based rewards do not include _____

1930s

Social security
benefits

Q.11

Which of the following is not a stage in the process of

Initial contact
selection?

Q.12

Which of the following incentive plans is not for blue

Salary plan
collar employees?

Q.13

Which of the following is not part of adjudication

machinery?

Board of
concilliation

Q.14

Which of the following is not a sub part of

negotiation stage?

Identification of
problem

Q.15

Which of the following is not the cause for limited

success of collective bargaining in India?

Weak trade union

Q.16 Which is not an operative function of management?

Procurement

Q.17 Which is not the characteristic of an ideal HR policy?

HR policy should
be inflexible

Q.18

Which one is not the need and justification of HR

policies ?

Q.19 Which does not form part of HR policy?

Q.20

Which of the following is not off-the-job method of

training ?

Provide sound
basis for making
decisions

Recruitment and
selection policy

Case studies

Q.21

The concept of management by objectives was

introduced by

Q.22 Science is a body of which type of Knowledge?

Q.23

Organising process does not involve one of the

following elements

Which one of the following approach has emerged

Q.24
from the findings of Hawthorne experiments

Q.25 Appraisal based on results is based on

Who said, Management is a multiple organ that

Q.26 manages a business, manages a manager and
manages workers and work?

Q.27 management is combination of

Peter Drucker

Assimilated

Departmentatio
n

Human
behaviour
approach

Management by
objective

Peter Drucker

Art & Profession

Q.28

Which of the following is not a basic function of the

management process?

Which of the following functions or activities requires

recruiting and placing qualified personnel needed for
Q.29
the organization so that it may achieve its objectives
and goals?

Who studied the nature of specific jobs, and broke

Q.30 the tasks into basic work units with the end result
providing the one right way to perform the job?

Q.31 The Hawthorne studies:

Planning

Planning

Henry L. Gantt

Found that to
increase worker
efficiency,
management
must analyze
and minimize
the motions
required to
complete a task.

Q.32

Rapid
Which one of the following element is not a barrier to
environmental
effective planning
changes

Q.33

Which one of the following aspects of managing has

not been emphasised by Mcgregor's theories X and Y

planning

Q.34

Which one of the following is the most descriptive

charactristic of the management

Decisive

Q.35

The management of people/labor should be handled

by what department in an organization?

Q.36

_________ is the process of getting results

accomplished through others.

Accounting

Leading

Q.37 With which aspect is management audit concerned

qualities of
managers

Q.38 Which one is not a stage of control

feedforward
control

Q.39 A budget is what type of control?

Behavioral

Q.40 Which one is correct order

planning, action,
control

Q.41 Max Weber was associated with ____________

Theory of
Administrative
Management

Q.42

The total number of managerial roles under three

groups as given by Henry Mintzberg are _____

Q.43 The bridge of _________seperates people from change

Q.44

Management grid incorporates ________ major styles

of leadership

Q.45

The total levels of needs in Maslow's motivation

theory are _____

Twelve

Resistance

Five

Six

Q.46 The father of scientific management is said to be ________

F W Taylor

Q.47

The total number of principles in Adminstrative

theory are _____

Six

Q.48

Managerial skills as given by Robert Katz do not

include ____

Social skills

The stage of group development in which the team

members come together to resolve conflict , achieve
Q.49
unity, and understand the roles members play is
_____

Performing

When a manager chooses to ignore a conflict

Q.50 situation, the manager is choosing which conflict
strategy?

Compromise

Paper for ETE, December, 2015

Total Marks

Duration

70

120 Minutes

questions.

A" section comprises of four subjective questions of 5 marks

ection B comprises of a case study followed by 5 MCQs of 2
1 marks each.

students are required to attempt all.

on : A

s each; attempt any two

5=10 marks

OR
OR

ntralization

OR

on : B

ASE STUDY

solve real life problems related to Industry. Academic

5 MCQs of two marks each
5x2=10 marks

at Mysore (Karnataka state) in the year 2002 and kept the

uring and marketing drugs, medicines and glucose water. The
s with foreign collaboration. Mr K V Nayak, Vice- president
has ambitious plans for capturing a sizable share of the markets in

department and team lean and trim. The medical representatives

pective targets. The representatives as well as Mr Nayak worked
s no formal appraisal and reward system in S K Pharma.

Option:2

Option:3

Option:4

Medicines

Fruit juices

Glucose water

Belgaon

Karnataka

5 to 10 years old

10 to 15 years
old

Mr Namo Narain Mr R K Pillai

Mysore

More than 20 years old

Mr K V Nayak

Ayurvedic and
Local drugs and
Unani medicines No competitors existed at
medicines
manufaturers in all
companies
India

ction : C

knowledge of the student. It has 50 MCQs of one mark each

50x1=50 marks

Option:2

Option:3

Option:4

Organizing

Procuring

Controlling

From
decenralisation
and
empowerment
to centralised
decision making

From personnel
management to From rule maker to
HR
consultant
management

Job design

Job evaluation

Job description

Campus
Recommendatio
recruitment
ns of present
from schools
employees
and colleges

Employment agencies

Compensation
and integration Dehumanizing
of human factor in the
for the
organization
organization

Maintenance of human
factor in the organization

Identifying

Manpower audit

Assessing

It is a procedure
through which
facts are
gathered for
each job

Information
about the job is
It is a process of data
systematically
collection
discovered and
noted

Human
resource
planning

Job planning

Manpwer inventory
planning

1950s

1970s

1990s

Commission

Merit rate plan

Piece work

Screening

Advertisement

Physical / Medical
examination

Straight Piece
Rate plan

Bedaux plan

Commission plan

Labour courts

Industrial tribunaNational tribunals

Negotiation for
agreement

Preparation for
negotiation

Workers participation in
management

Diffiicult
Interference of political
Multiplicity of tr accessability of
parties
adjudication

Organizing

Compensation

Maintenance

HR policy should
HR policy should HR policy should be in
create a sense
be cosistent
writing
of security

Help in
accomplishing
organizational
goals

Facilitate meaningful and

Restrain justice and effective HR
management

Training and
development
policy

Transfer and
Production targets to be
promotion policy achieved

Simulation

Sensitivity
training

Special projects

George Odiorne

Rensis Likert

Elton Mayo

Organized

Superior

Specific

Delegation of
authority

Fixing
responsibility

Appraisal of a
subordinate

System
approach

Human
Relations
Approach

Decision theory approach

Critical incidents

Graphic sales

Grading system

Max Weber

Hanry Fayol

Koontz

Science &
technology

Art, Science &

Profession

Profession & Science

Organizing

Working

Controlling

Leading

Staffing

Directing

Frederick W.
Taylor

Elton Mayo

Douglas M. McGregor

Found that a
Found that when
worker is
workers know
inherently lazy
they are being
and will use any
watched, their
excuse not to
productivity
perform their
increases
duties.

Found better ways to

manage projects by
creating charts of when
tasks should be
completed.

Inadequate
appreciation of
planning

Organisational
inflexibility

Social responsibility

Organising

Directing

Appraisal

Amiable

Kindly

Agreeable

Information
Systems

Human
Resources

Customer Service

Working

Delegating

Ordering

quality of
managerial
actions

valuation of
managers

valuation of physical
assets

concurrent
control

quality control

feedback control

Financial

Standard

Process

action, planning,
control,
control
planning, action

Time and
motion studies

Concept of
bureacratic
management

planning, budgeting,
control, action

Human relations
movement

Ten

Eight

Six

Acceptance

Economics

Opportunity

Six

Seven

Eight

Four

Five

Seven

Max Weber

Mc Gregor

Armstrong

Eight

Ten

Fourteen

Human skills

Technical skills

Conceptual skills

Storming

Norming

Adjourning

Appeal to a
super ordinate
objective

Collaboration

Avoidance

Total Marks: 70