VOLUME 24

ISSUE 2
of Achievements in Materials October
and Manufacturing Engineering 2007

Quality estimation methods used

in product life cycle
M. Dudek-Burlikowska*, D. Szewieczek
Division of Materials Processing Technology, Management and Computer Techniques
in Materials Science, Institute of Engineering Materials and Biomaterials,
Silesian University of Technology, ul. Konarskiego 18a, 44-100 Gliwice, Poland
* Corresponding author: E-mail address: [Link]-burlikowska@[Link]
Received 28.03.2007; published in revised form 01.10.2007

Industrial management and organisation

Abstract
Purpose: A new approach to quality control in production company with usage of quality research methods has
been presented.
Design/methodology/approach: The possibility of usage of quality research methods are connected with
continuous quality improvement of pre-production, production and after-production spheres of organization.
Interdependence of the quality research methods and product life cycle has been taken into account.
Findings: At the present time the enterprises should integrate quality management and quality control with
product life cycle, quality methods, the factors forming quality products requirements. Such kind of strategy will
enable to achieve success for these companies.
Research limitations/implications: Described quality methods can be employed in companies in the whole
product life cycle.
Practical implications: Model of quality research and estimation methods based on product life cycle can be
used in companies for continuous quality improvement. Usage of this model can improve functionality of all
process in company and reduce spoilage and cost.
Originality/value: Model of quality research and estimation methods based on product life cycle method
has been presented. This model is a propose of new strategy of effectivities and efficiencies activities of
preproduction, production, after-production sphere.
Keywords: Quality management; Quality research methods; Product life cycle

1. Introduction
1. Introduction
It seems that quality control of produced articles in the whole
cycle of its existence is absolute necessity. This is result of
synergetic influence of many factors, and in this: possibility of
Every final product is made in the consequence of realization profit enlargement, possibility of decrease the quantity of defects
of production process. This manufacturing process is a result of and spoilages, consolidation of position on market, improvement
conversion of raw materials, materials, semi-finished products of organization image [5].
into final product, which it is marketable offer a producer [1,2]. In this paper selected problems, connected with quality
However around competition on market cause, that organizations monitoring and quality control using quality estimation method in
both look for ways of assurance of high product quality and also whole life cycle of final product have been presented.
the lowering of production cost, as well as settlement of every Also the model of quality research and estimation method
process in company. So the key to success very often analysis of based on product life cycle possible to used in Polish companies
production process of organization based on quality [3,4]. have been given.

© Copyright by International OCSCO World Press. All rights reserved. 2007 Short paper 203
 Journal of Achievements in Materials and Manufacturing Engineering Volume 24 Issue 2 October 2007

2. P
Product
2.  roductlifelife
cycle based
cycle on quality
based on
quality
criterion. criterion

Fulfillment of customer’s requirements is closely connected

with delivering them the products of the highest quality. In order
to preserve and increase quality level of products, the producers
should take measure this quality, control it and try to improve it.
Such activities should take place on every stage of existence of
the product and technology; from the moment of market
researches and projecting, and until its removal market [1, 6]. The
correct quality control, which makes it possible to create
satisfying products for customers, has take into account many
factors. These factors were shown schematically on figure 1 [7].
The synergetic influence of presented factors shapes the final
level of product quality. However this influence is not equal on Fig. 2. The acts in product life cycle [7,9,10]
every stage of product life cycle. Depending on considered phase
of product life cycle or technology life cycle the different factors
have dominant impact on quality, and this the function of 3. M
3.  Model ofquality
odel of quality research
research and
company changes in process of product quality forming [5, 7, 8].
The organization can take leading function in this process, as it estimation methods based on product
and estimation methods
based on product life cycle
has during designing, production and delivery of products to life cycle.
customer, or it can play only helping function realized on stages
of use, exploitations and of the removal product [7]. One of the important aspects of realization of proquality work
tasks is a proper choice of quality estimation methods, is used in
three sphere of company: pre-production, production, after-
production, and so on every stage of creating of the final product
[1,6, 11, 12].
In the planning phase and designing phase the organization
use, such quality tools as the benchmarking, brains storm,
Analytical Choice of Constructional Materials (ADMK), Quality
Function Deployment (Customer Voice – QFD), Failure Mode
and Effect Analysis (FMEA), the statistical tolerances, techniques
of reliability, regression, modeling and simulation [5, 7, 13, 14].
Benchmarking is the process of identifying, understanding, and
adapting outstanding practices from organizations anywhere in
the world to help your organization improve its performance [15,
16]. Brainstorming can be an effective way to generate lots of
ideas on a specific issue and then determine which idea – or ideas
– is the best solution. Brainstorming is most effective with groups
of 12-15 people and should be performed in a relaxed
environment. If participants feel free to relax and joke around,
Fig. 1. The factors forming quality products requirements [7]
they'll stretch their minds further and therefore produce more
creative ideas [7]. ADMK is the quality method which helps to
The quality management system in organization should decide which materials are possible to be used in company in
control the quality of every phase of product life cycle. economical aspects [9, 11]. Quality Function Deployment is used
These phases can include: market research and product to translate customer requirements into engineering specifications.
development, process research, planning, and development, It is a connection between customers, design engineers,
purchasing, production, packaging, and storage, marketing, sales, competitors and organization [17]. Resuming in the planning and
distribution, and delivery, product installation, service, and designing stage, above mentioned methods should be used in
support, product disposal or recycling (fig.2). However not all of transforming customer requirements in technical requirements and
mentioned activities take place in every company. It depends on also describe preferences and also should be use for problems and
area of activity and complexity of offered services [7,9,10]. lacks estimation – prevention works.

204 Short paper M. Dudek-Burlikowska, D. Szewieczek

 Industrial management and organisation

In the production phases the organization should use analysis of product modernity can permit the industrial company
Statistical Process Control, and also FMEA, QFD and quality to identify of repeated negative effects which they should be
tools and also Poka-Yoke rules, Deming’s rules, 5S. Statistical corrected [7,9,10, 16, 17].
Process Control (SPC) is a method of monitoring, controlling and, All this acts in company has to be connected by the people –
improving a process through statistical analysis. In this method collective activities and very useful, flexible transfer of
company should create and maintain the flow charts, estimate information. Above presented considerations permitted on
capability index of production and capability index of machine. proposal of model of quality research and estimation methods
Poka-yoke means "fail-safing" or "mistake-proofing", it is a based on product life cycle. This model can be use by the
method of preventing defects by putting limits on how an organizations (fig.3).
operation can be performed in order to force the correct
completion of the operation [1,5, 7, 16, 17].

6. Conclusions
4. Conclusions
In Polish companies, quality of products is a result of many
connected processes. Those processes are depended on the factors
forming quality products requirements. At present time the
organizations put “prevention strategy“ which replaced “detecting
strategy“. This approach has influence on optimisation of
production process and reduction of costs and spoilage.
According to Quality Management System and Quality Control
organization should use quality methods in the whole product life
cycle. Such activities make it possible to apply the proposed
model in continuous quality improvement.

References
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