What is e-learning
Some answers and a lot of questions
Contents
1. Learning is much more than training
2. E-learning is value
3. Blend for success
4. Creating learning is not a subject expert matter
5. Learning means no longer Learning Management System
e-learning | Presentation
The illiterate of the 21st century
will not be those who cannot read
and write, but those who cannot
learn, unlearn and relearn
- Alvin Toffler, American writer
Learning is much more
than training
Education is student-centered, information
is content-centered
Education
Specialist
defined purpose
Target needs
Student
Presentation,
practice,
feedback and
assessment
Sequenced for
optimal retention
e-learning | Presentation
Information
User defined
purpose
Discipline
carachteristics
Content
Presentation
Sequenced for
optimal
reference
The design of a training has four steps:
objectives, strategy, resources and control
Objectives definition
Strategy design
Media selection
Certification design
e-learning | Presentation
E-learning features are: inmediacy,
universality and continuity
e-learning leverages Internet advantages,
allowing updating, storing, recovering,
distributing and sharing of information and
training
Can reach a wide target as is using standard
Internet technology
Learning is not over when training is finished,
but performance assistance tools can be
provided
e-learning | Presentation
If you think education is expensive,
try ignorance
Derek Bok, American lawyer and
educator, former president of
Harvard University.
E-learning is value
Knowledge transfer goes beyond company
boundaries
Internal
Employees must be
prepared with three
ingredients: Skills,
Capabilities and Attitudes
Business
agents
Knowledge expands the
enterprise boundaries,
i.e. Well trained BPs
represent a valuable
asset for a company
Market
Successful knowledge transfer becomes
business efficiency and effectiveness
e-learning is justified by business value
Accesibility
and
convenience
increase
Change
adaptability
improvement
Costs saving
Business
value
e-learning | Presentation
Training
quality
improvement
Good e-learning is efficient and saves time
to the student,
E-learning is more efficient
Training time for equivalent program used to be between 25% and 60%
shorter
There is no need of introduction, pauses, lunch time, etc.
A suitable design allows the student to skip known chapters and
doesnt have to go the slower student speed
e-learning used to have a more rigorous design process, due to the
fact that is not so teacher supported
There is no need to travel
Most savings are due to the working hours not lost.
Savings are direct to your employees or customers.
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convenient and fast
E-learning systems are effective if all that need
them can access them in the right time and with a
right service
Training is a critical factor in employee satisfaction
Training does not finish when class is over
Speed and flexibility are other value criteria. Lead
time could be drastically decreased
Training can be delivered to all target in the same time
There is no trainers capacity limit
There is no problem with students availability
Content does not get obsolet in the training time
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and highly measurable
Behavioral changes
in the customers
are difficult, but not
imposible to
measure
Customer satisfaction
is the first step to get
business results
Customer
satisfaction
Knowledg
e transfer
Education
effectiveness
measurement is key
e-learning | Presentation
Behavior
changes
Business
results
Finally, you should try
to relate behavioral
changes with business
results
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Personally, I am always ready to
learn, although I do not always
like being taught
- Winston Churchill
Blend for success
Internet is going to change classroom
training paradigm...
Classroom will not be default training
Classroom training and e-learning synergies will increase
progressively
Teacher will become a facilitator
Training manuals will become Internet o intranet guides
continously updated
Training schedules will become irrelevant
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...but there are big challenges to face
Be part of a global learning strategy integrated in HR strategy
and suitable to corporate culture
Be suitable to student needs (pretest, skills profile, expert
system, tutor)
Keep student interest and attention during all training event
Be user friendly
Relate learning to business objectives
Measure learning application and impact in business results
Provide suitable support for student difficulties
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15
Education is a structured process that
combines different strategies
Strategy
Learning from Collocation
Getting together, Meet as a
community, Develop
relationships, Live it, Do it
Learning from Collaboration
Discuss it, Practice with others,
Create virtual communities of
practice
Learning from Interaction
Examine it, try it, interact with it
Learning from Information
Read it, watch it, listen to it
Methods
Experience Based Learning
Mentoring, Role Playing, Case
Studies, Coaching
Collaborative Learning
Virtual classrooms, e-Labs, Web
conferences, e-Teams
Interactive Learning, Games
and Simulations
CBT/WBT, Multimedia, Games,
Simulations
Technology
face-to-face*
LMS
LMS
Support and Reference
Materials
Web sites, video, audio, books, ebooks
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to create a cross channel learning
experience
Concept
Tools
Learning from Collocation
Getting together, Meet as a
community, Develop
relationships, Live it, Do it
Learning from Collaboration
Discuss it, Practice with
others, Create virtual
communities of practise
Learning from Interaction
Examine it, try it, interact
with it
Learning from Information
Read it, watch it, listen to it
Customer Education Center
Behavior
7
May be done in face-to-face
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The best teacher is not the one who
knows most but the one who is most
capable of reducing knowledge to that
simple compound of the obvious and
wonderful
- H.L. Mencken, American Journalist
Learning creation is not a
subject expert matter
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Creating successful learning experiences
requires different roles
subject
matter
expert
instructional
designer
tutor
program
manager
user
experience
expert
learning
technologies
expert
multimedia
producer
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and a complete model covering the
whole process, from concept to execution
Customer Learning &
Knowledge Strategy
Learning &
Knowledge Design
Customer Knowledge
Map
Customer Readiness
Assessment
Learning & Knowledge
Plan
Curriculum Design
Content Instructional
Design
Asynchronous
Collaboration Design
Workshop Design
e-learning | Presentation
Content
Technology
Custom content building
Training solutions
catalog
LMS
LCMS
Author tools
Learning content hosting
Learning &
Knowledge Execution
Learning Audit &
Analysis
Customer Management
Knowledge Workshop
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Explicitation and exchange are essential
tools to create and spread knowledge
Knowledge management techniques
Knowledge explicitation
Expert interviews
Lessons learnt
Expert systems
Knowledge maps
Knowledge exchange
Expert locating
Mentoring
Practice communities
Education
Best practices adoption
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Technology is anything invented
after you were born
Alan Kay, American computer
scientist
Learning means no longer
Learning Management
System
Today, online experience means adapted
to the broad range of user devices
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Content strategy is the basic level of
education strategy
Images
Documents
Web content
Records
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Online courses, (serious) games or
augmented reality provide interaction
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Collaboration is social and allows not only
spreading but capturing knowledge
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closing the loop of knowledge
management
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Multiple tools are used today for online
learning
=
=
=
1
1
=
=
3
1
1
5
1
1 Twitter
2 YouTube
3 Google
Docs/Drive
4 Google
Search
5 WordPress
6 Dropbox
7 Skype
8 PowerPoint
9 Facebook
10 Wikipedia
Social network &
micro-blogging
service
Video-sharing site
Office suite and data
storage service
Web search engine
Blogging/website tool
File synchronization
Text and voice chat
tool
Presentation software
Social network
Collaborative
encyclopaedia
5
4
7
3
11 Moodle
12
13
14
15
16
17
18
2
3
1
1
19
20
Course management
system
Evernote
Note-taking tool
Slideshare
Slide sharing site
Prezi
Presentation software
Blogger/Blo Blogging tool
gspot
Google
RSS aggregator
Reader
Google+ /
Social network/video
Hangouts
meetings
Diigo
Social bookmarking/
annotation
Word
Word processing
software
Yammer
Private social
networking engine
Source: Jane Hart, Top 100 Tools for Learning 2012
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and learning measurement goes also to
real world and no longer needs a LMS
Source: [Link]
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