Chapter 3: Learning, Perception and
Attribution
Learning
- May be defined as a relatively permanent change in
behavior or knowledge due to experience.
- with change there is learning.
As change in behavior happens due to any or
both of the following:
A. Learning
B. Other causes
a) Drugs
b) Injury
c) Disease
d) Maturation
Behavioral change starts with the mind when it accepts
new knowledge.
Sometimes, the mind order the body to show
some signs of behavior that is different from the
previous one.
Sometimes, the mind is just plain contented with
the new knowledge and do not make attempts to
order the body to show some outward
manifestations of behavior change.
Theories of Learning
A. Classical Conditioning
May be defined as a type of learning in which
stimulus acquires the capacity to evoke a
response that was originally evoke by another
stimulus.
Stimulus - something that incites action
Involves adjustment to events (or stimulus,
wether conditioned or otherwise0 over which
the concerned person has no control.
B. Operant Conditioning
May be defined as a type of learning where
people learn to repeat behaviors that bring
them pleasurable outcomes and to avoid
behavior that lead to uncomfortable outcomes.
Involves adjustment to situations in which the
actions of the person determines what
happens.
C. Social Learning
May be defined as the process of observing the
behavior of others, recognizing its
consequences, and altering behavior as a
result.
How social learning is achieved:
By observing what happens to other
people
By being told about something
Through direct experience
Perception
- May be defined as the process by which people select,
organize, interpret, retrieve and respond to information
from their environment.
Factors influencing perception:
1. The perceiver
2. The target
3. The situation
The Perceiver
- The person who perceives the target.
Perception of he target is influenced by factors that are
unique to him.
1. His past experience
2. His needs or motives
3.
4.
His personality
His values
The Target
-- The person, object or event that is perceived by
another person.
Following factors which are typical characteristics of
target:
1. Contrast
2. Intensity
3. Figure-ground separation
4. Size
5. Motion
6. Repetition or Novelty
The Situation
- Perception is also affected by surrounding
environment.
Situational Factors that affect perception:
1. Time
2. Work
3. Setting
4. Social setting
Attribution
- Is the process by which people ascribe causes to the
behavior they perceive.
Common Attribution Errors
1. Fundamental Attribution Errors
- Refer to the tendency to underestimate the
influence of external factors and overestimate the
influence of internal or personal factors in the
behaviors of others.
2. Self-Serving Bias
- Is that type of attribution error whereby people
tend to attribute their achievements to their good
inner qualities, whereas they attribute their failures
to adverse factors within the environment.
Factors that influence attribution
Distinctiveness
- The consideration given to how consistent a
persons behavior is across different situations.
Consensus
- This refers to the likelihood that all those facing
the same situation will have similar responses.
Consistency
- This refers to the measure of wether an individual
responds the same way across time.
SHORTCUTS USED IN FORMING IMPRESSIONS OF
OTHERS
Impression
- We form impression of others
- Those impressions constitute a database in our minds
that we later use as aides in making decision
concerning others.
The shortcut refers to the following
Selective perception - Happens when when a
person selectively interprets what he sees on the
basis of his interest, background, experience, and
attitudes.
Halo effect - May be defined as evaluations of a
person's characteristics that are affected by
comparisons with other people recently
encountered who rank higher or lower on the same
characteristics.
Contrast effect - Is attributing one's own
thoughts, feelings, or motives to another. It is likely
to occur in the interpretation stage of perception.
Stereotyping - Refers to judging someone on the
basis of one's perception of the group to which that
person belongs.