Driving Process Efficiency through SAP Business
Workflow at Stanley - 1803
John Hoover, Stanley Works
Rajkishore Una, GyanSys Inc.
[ CHAVONE JACOBS
ASUG INSTALLATION MEMBER
MEMBER SINCE: 2003
[ ALLAN FISHER
ASUG INSTALLATION MEMBER
MEMBER SINCE: 2008
[ COREY PEARSON
ASUG INSTALLATION MEMBER
MEMBER SINCE: 2008
[ Abstract
This presentation covers how Stanley is currently
implementing the SAP Business Workflow tool for
different core business processes in a procure-to-pay and
order-to-cash scenario. Some of the topics include
threshold and approval matrix, agent determination, and
evaluation paths in HR organization structure for
notification and work items. It also addresses challenges
faced, tips and tricks, and lessons learned during the
implementation.
Real Experience. Real Advantage.
[ Abstract (contd)
Key Learning Points:
Workflow Automation to Solve Business Cases
Integration with MM release strategy for purchase
requisition and orders
Integration with SD sales orders and discounts
Integration with HR for employee mini-master and
organizational structure
Real Experience. Real Advantage.
[ Agenda
1. Speaker Background
2. Workflow Overview & Benefits
3. Workflow Scenarios
4. HR Integration
5. Key Learning
6. Tips & Tricks
7. Questions?
Real Experience. Real Advantage.
[ Speaker Background
John Hoover Sr. PM Stanley Works
Six Full Life Cycle SAP Projects
12 years of SAP Project Management experience
19 Years of IT experience
Security
Data Center Operations
Hosting
Rajkishore Una GyanSys
15 years of SAP implementation experience
Real Experience. Real Advantage.
[ About Stanley Works
Stanley Works S&P 500
$4 billon annual revenue
15,000+ employees worldwide
50,000 products (VC+)
Core Business Divisions
Construction and DYI
Industrial
Security
Real Experience. Real Advantage.
[ Stanley Security Solutions
Real Experience. Real Advantage.
- Brands
[ Stanley SAP Initiatives
Executing production processes within multiple 4.7 R/3 Modules for
Security & Industrial Solutions businesses:
MM, SD, PP, CS, FI, CO, HR, PS
Currently implementing 2 separate businesses onto 4.7 platform.
Final Roll-out in 2010.
International presence in UK on ECC 5.0
Real Experience. Real Advantage.
[ About GyanSys
Global headquarters located in Indianapolis
Offshore delivery center is based in Bangalore, India
Growth rate of over 100% for each of the last 3 years
Certified SAP Services Partner
Provides cost effective innovative solutions using
onshore, offshore and near-shore delivery models
Specializes in PLM, FSCM, CRM, SCM, HCM, SRM and
other business suites on BI & Portal
Ongoing partnership with SAP on Product testing and
Education
Real Experience. Real Advantage.
[ Why Workflow
1. Workflow vs. Email!
2. Workflow enhances the quality of process
execution and tracking.
3. Embedded decision criteria and actionable items.
4. Real-time task management and prioritization.
Real Experience. Real Advantage.
10
[ Why Workflow
Tasks are performed consistently and diligently by the
users.
A mechanism that automates business processes.
Ensures adherence to that process
Transparency of users and process
Process data available at your finger tips
Reporting exposes bottlenecks and inefficiencies
Real Experience. Real Advantage.
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[ Workflow Overview
Triggering Mechanism
Events (publish and subscribe
mechanism)
Status Management
Change Documents
User Exits and others
Manual Triggering
Various Function Modules
Real Experience. Real Advantage.
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[ Workflow overview
PUSH vs. PULL methodology
tasks
Reports
Jobs
Manual status
checking
Phone calls
1. Defines who does what, when and in which order
within a process
2. Allows parallel processing of the same type of steps
3. Background processing steps
4. Easy email integration and reminders
5. Reacts to events in the system
6. Deadlines and Escalation
Real Experience. Real Advantage.
13
[ Workflow Components
Workflow
Real Experience. Real Advantage.
Task
Object
Method
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[ Workflow @ Stanley
Cycle Counting & Physical Inventory Approvals
Customer Credit
Product Returns
Marketing & Samples Order Approvals
Electronic Purchase Request to Procurement
Discount threshold approval
Real Experience. Real Advantage.
15
[ MM: Procurement integration
Business Case
Manual paperwork intensive effort
Multiple level and concurrent level approvals required
Workflow Solution
Automation
Efficiency
Audit and traceability
Real Experience. Real Advantage.
16
Procurement Diagram
PO Requisition
System generates
Email workflow item
to first approver
Approver
checks email
or SAP Inbox
Access work item
via email with link
to approval inbox
Approver
checks the PO
details
APPROVED
.PDF
Real Experience. Real Advantage.
System sends approved
Email and .PDF to
Purchasing Group
Multi or
Concurrent
Level Approvals
Rejected
System sends only
Rejected
Email to
Purchasing Group
[ SD: Discount & Pricing Approval
Business Case
Manual pricing, margins, and discounts
Inconsistent pricing levels
Workflow Solution
Corporate wide discount thresholds
Consistent pricing by customer tier
Controlled exceptions
Real Experience. Real Advantage.
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Pricing Workflow Diagram
Discount
Request
System generates
Email workflow item
to first approver
Approver
checks email
or SAP Inbox
Access work item
via email with link
to approval inbox
Multi or
Concurrent
Level Approvals
Approver checks
the order &
discount details
APPROVED
System sends approved
Email and releases order
Real Experience. Real Advantage.
Rejected
System sends only
Rejected
Email to Requestor
[ HR Integration
Business Case
Organizational levels
Roles
Data consistency
Ease of use to maintain
Purpose
Keep up with business personnel changes
Personnel assigned to role/position
Workflow not tied to ID/name specifics
Real Experience. Real Advantage.
20
[ HR Integration
Real Experience. Real Advantage.
21
[ New Capabilities on ECC
Responsibility Matrix
Better Messaging and Collaboration capabilities
Portal Integration with Universal Work List
Greater use of Adobe interactive forms
Part of SAP's overall BPM (Business Process
Management) Strategy
Real Experience. Real Advantage.
22
[ Implementation Tips & Tricks
Use Check Function Modules\Start Conditions
Use caching algorithms when writing custom BOR
methods
Dont create superfluous container elements
Objects - not simple variables
Real Experience. Real Advantage.
23
[ Key Workflow Transactions
Workflow Builder (SWDD)
Development Environment
Workflow Log (SWI1)
Administrative/Debugging Tool
Business Workplace (SBWP)
SAP Inbox
Business Object Builder (SWO1)
Real Experience. Real Advantage.
24
[ Website Help & References
SAP
[Link]
[Link]
[Link]
Workflow
[Link]
[Link]
OSS Notes
1115440 Issues related to File Attachment in the Workflow
work-items
1068627- Common problems in Workflow during upgrade to ECC
6.0
SAP Service Marketplace
[Link]
Real Experience. Real Advantage.
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[ Key Learning Points
False As-Is Processes
Change Management
Communication
Training
Subject line (multi system)
Support Resources:
Technical admin
Business admin
Compliance and Control assistance (SOX, DOA/R&A,
SOD)
Why use Workflow?
Real Experience. Real Advantage.
26
[ Questions
Real Experience. Real Advantage.
27
[ Speakers Contact Information
John Hoover
John Hoover, Sr. SAP Project Manager
E-mail JHoover@[Link]
Phone E-Mail: JohnHooverAZ@[Link]
Web link [Link]
Rajkishore Una
GyanSys Inc., SAP Solution Architect
E-mail [Link]@[Link]
Web link [Link]
Real Experience. Real Advantage.
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Thank you for participating.
Please remember to complete and return your
evaluation form following this session.
For ongoing education on this area of focus, visit the YearRound Community page at [Link]/yrc
Real Experience. Real Advantage.
SESSION CODE:
1803
29
[ Stanley SAP Landscape
Real Experience. Real Advantage.
30
![]
COREY PEARSON
[
ASUG INSTALLATION MEMBER
MEMBER SINCE: 2008
CHAVONE JACOBS
[
ASUG INSTALLATION MEMBER
MEMBER SINCE: 2003](/p?url=https%3A%2F%2Fscreenshots.scribd.com%2FScribd%2F252_100_85%2F194%2F278068631%2F1.jpeg&__src=https%3A%2F%2Fwww.scribd.com%2Fdocument%2F278068631%2FSAP-Workflow&__type=image)
