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Travel Experiences and Complaints Report

1. Caroline and her cousin got lost trying to find the Vienna Palace while visiting Austria. They had trouble understanding signs and maps without internet on their phones. 2. They met a lost Brazilian guy and tried talking to a native but couldn't understand him. They decided to take a train on their own. After two minutes, they realized they were on the wrong line. 3. They eventually found the right station and were able to locate the palace after a short walk. All worked out in the end.

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Caroline Weiss
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0% found this document useful (0 votes)
44 views3 pages

Travel Experiences and Complaints Report

1. Caroline and her cousin got lost trying to find the Vienna Palace while visiting Austria. They had trouble understanding signs and maps without internet on their phones. 2. They met a lost Brazilian guy and tried talking to a native but couldn't understand him. They decided to take a train on their own. After two minutes, they realized they were on the wrong line. 3. They eventually found the right station and were able to locate the palace after a short walk. All worked out in the end.

Uploaded by

Caroline Weiss
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

Writing task 1

Caroline Weiss
Teacher: Henry
Group: Adv 2
Date: 15/09/201
!t "as "inter in Austria at 200#$ ! "as "ith %y cousin
and "e "ere loo&in' (or"ard to visit The )iena *alace$ We
"ere a little lost +ecause it "as very tric& to understand all
the si'ns, %aps and in(or%ation$
When "e arrived on an under'round station called
-arlsplat "e "ent directly to the %ap to try to .'ure out
"here "e "ere and the ri'ht station to 'o$ We sa" a station
called /useu%s0uartier and that %ade us rela1 a little +it$
We "ere "ith no internet on our cell phones to con.r% our
discovery$ We ran into a 2ra3ilian 'uy, +ut he see%ed to +e
%ore lost than us$ A(ter"ards "e tried to tal& "ith a native,
+ut no success, "as i%possi+le to understand "hat he "as
tal&in'$
We decided to 'o on +y ourselves and then "e
e%+ar&ed on a train$ T"o %inutes a(ter, studyin' the hand4
%ap ! sa" that "e "ere on the "ron' line$ We 'ot very
(rustrated, +ut suddenly ! re%e%+ered one thin'5 The )iena
*alace "as called 6chloss 6ch7n+runn$ ! searched on the
%ap and (ound a station called 6ch7n+runn and decided to
dise%+ar& on it$
!n the end, all "ent ri'ht +ecause it "as the ri'ht
place, and a(ter t"o %inutes +y (oot "e could %a&e to the
*alace$
Writing task 3
Caroline Weiss
Teacher: Henry
Group: Adv 2
Date: 28/11/201
To: Henry, Travel A'ent
9ro%: Caroline Weiss, Travel Consultant
Date: 28 :ove%+er
6u+;ect: Atlantica <od'in' = 2>3ios/?@
This report lon's to settle this lod'in' in our port(olio,
and eventually in our travelAs pac&a'es$ As re0uested, !
visited last "ee& a little one, +ut very char%in' lod'in'
situated on 2>3ios = ?io de @aneiro$ This place is run +y a
9rench couple$
The lod'in' counts "ith # roo%s (or couples, and
converti+le (or three persons +y includin' an e1tra +ed5 2
roo%s (or .ve or si1 persons$ The roo%s counts "ith air
conditionin', sellin' (an, T), private +athroo% and (urniture
(or clothes$ Cleanin' is a "ea& point$
9acilities are co%posed (or a s"i%%in' pool,
convention area, +ar+ecue 'rill$ The +rea&(ast, "hich is
included in price, is served on a very co3y area and oBers a
'ood %eal = oran'e ;uice, three types o( +reads, coBee,
%il& and so (ourth$
The price is very accessi+le, a pac&a'e (or three
persons (or three days 4 on a holiday = cost ?C D0,00$ !n a
nor%al day is ?C 105,00$
Considerin' all that, itAs a 'ood place to spend
vacations and holidays, +ecause has a laid +ac&
at%osphere "hich is reco%%ended to have (a%ily and
(riends, pro+a+ly "ould +e a 'reat option to 'ive to our
clients$
Writing task 4
Caroline Weiss
Teacher: Henry
Group: Adv 2
Date: 28/11/201
Dear /ada% <ouise,
!A% "ritin' this e%ail to co%plain a+out the pour
service your co%pany 'ave %e "hen ! "as travelin' on the
cruise *rincess <ines on this su%%er$
9irst o( all, ! "as shoc&ed "hen ! entered on %y ca+in$
En the advertise%ent the ca+ins "ere descri+e as delu1e,
+ut ! ;ust (ound lots o( .lth$ /oreover, it "as so
claustropho+ic to +e in this ca+in, ! (elt as a s%all %ouse on
its ca'e$
! also (ound out that ! didnAt have a private +athroo%
as descri+ed on the ad and it "as a [Link] ite% to choose
your co%pany$
9inally ! 'ot ill +ecause o( the (ood served on your [Link]
starsG restaurants and %y hus+and, "ho is ve'etarian, had
no options to eat$
! re0uest a total re(und since %y e1perience "as
a+horrent and %ade %e loose %y .(teen, so precious, days
o( vacations$
! e1pect (or your return$
?e'ards,
Caroline Weiss

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