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Volunteer Management Insights and Challenges

This document discusses the roles of volunteers in an organization and some challenges related to volunteer management. It covers several topics: 1. The organization uses volunteers for different roles at various levels, from more advanced positions requiring more training to simpler roles for volunteers with less information. Both types of volunteers can be successful. 2. New volunteers help by freeing up paid staff to focus on more important roles, while volunteers take on smaller but important tasks. 3. Common complaints from volunteers include difficulties interacting with some other volunteers or staff members. Volunteers often feel most needed when they play a large role in successful programs or receive recognition. 4. Leadership is increasingly pleased with volunteer efforts but sees challenges around roles volunteers want
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0% found this document useful (0 votes)
10 views4 pages

Volunteer Management Insights and Challenges

This document discusses the roles of volunteers in an organization and some challenges related to volunteer management. It covers several topics: 1. The organization uses volunteers for different roles at various levels, from more advanced positions requiring more training to simpler roles for volunteers with less information. Both types of volunteers can be successful. 2. New volunteers help by freeing up paid staff to focus on more important roles, while volunteers take on smaller but important tasks. 3. Common complaints from volunteers include difficulties interacting with some other volunteers or staff members. Volunteers often feel most needed when they play a large role in successful programs or receive recognition. 4. Leadership is increasingly pleased with volunteer efforts but sees challenges around roles volunteers want
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Running Head: ASSIGNMENT TWO 1

Assignment Two
Ian S. Banwell
2012-04-MSP-664-MS100: Volunteer Management
Thomas !ison State "ollege
The Nominee Phase
Running Head: ASSIGNMENT TWO 2
I# $our organi%ation !oes &urrentl$ use 'olunteers( #or what roles are the$ &onsi!ering) *hat
'alue !o the$ thin+ 'olunteers will ,ring to the mission)
-es( 'er$ !issimilar roles. at two main !is/arate le'els in!ee!( !i&tate that u//er le'el
'olunteers o#ten are su&&ess#ul in the role gi'en the ,igger an! more essential !egree o# training
or o#ten interest( while the other tier o# lower le'el 'olunteers remain su&&ess#ul( $et onl$ to the
!egree the$ are a,le to meet with other 'aria,les( !emonstrate the &orre&t le'el o# interest an!
#ull$ im/lement what are limite! instru&tions( themsel'es.
In a analogous sense( these two t$/es o# 'olunteers( when we &an !is&ern the !i##ering
roles in ea&h le'el at an e0a&ting /a&e &on&erning ea&h( /arti&ular t$/e or 'ariet$ o# 'olunteer(
we see a 1uite similar !egree o# su&&ess #or ea&h t$/e or le'el o# the 'olunteer roles( e0&e/t #or
the #ew #ortunate lower roles o# 'olunteers /ri'$ to a limite! !egree o# in#ormation an! training
,e$on! all o# the other lower le'el 'olunteers.
The 'olunteers that share the great s/irit o# the /la&e seemingl$ #are the ,est( ,ut o#
&ourse intelle&t( ta&t an! !isa,ilit$ le'els &ertainl$ #a&tor( too.
New Volunteer
I# $our organi%ation !oes &urrentl$ use 'olunteers( #or what roles are the$ &onsi!ering) *hat
'alue !o the$ thin+ 'olunteers will ,ring to the mission)
In that 'olunteers( ,oth utili%e! throughout the inner an! outer wor+ings o# the &enter
an! in the &enter2s &ommunit$ outrea&h /rogram( /er#orm the 'ast ma3orit$ o# the other tas+s
that &hie# em/lo$ees might otherwise s/en! time su&&ess#ull$( or not so su&&ess#ull$(
#ul#illing( together with the mu&h more im/ortant thera/$ or other more im/ortant roles.
whi&h the$ are #ree to wor+ har! at onl$ ,$ using the 'olunteers themsel'es( 'alue is
&ertainl$ !eri'e! with in&or/orating 'olunteers.
Running Head: ASSIGNMENT TWO 3
*hat !o new 'olunteers !o /arti&ularl$ well in $our organi%ation)
4n the to/ le'el a 5o&us 660( or other im/lementation e'aluation results s&ale( woul!
in!i&ate( the s/iritual ,on! ,etween !isa,le! &lient( an! /ro,a,l$ #or the most /art !isa,le!
'olunteer( the /ositi'e an! rein#or&ing thera/$ a!!e! to in a most /ositi'e #ashion su&&ee!ing to
the !egree that 'olunteers su&&ee! here ,etter. /erha/s( than an$ other manner. 7owe'er( that
/ointe! out( it is o,'iousl$ the a,ilit$ o# the 'olunteers at ,oth the to/ an! lower le'els( #reeing
u/ time #or /ai! &ounselors an! others to /er#orm largesse roles( that allows one to gras/ their
a&tions !oing small( $et im/ortant( tas+s( enough to in!i&ate these /arameters as the most
/er#orme! an! ,est( as the grou/ o# 'olunteers( an! in!i'i!uall$. res/e&ti'el$.
Emotional
Involvement
*hat are t$/i&al &om/laints $our organi%ation hears #rom 'olunteers)
4n a growing le'el( $et somehow re&entl$ !iminishe!( the normal gri/es regar!ing
how some things were not su&&ess#ul. while ma$ were. o# &ourse. There are &om/laints
regar!ing how intera&tion with man$ o# the 'olunteers an! &ertain /ai! sta## ha'e im/ro'e!
among some !i##i&ulties with &ertain other mem,ers o# the 'olunteer sta## ne'er reall$ hitting
it o## with man$ 'olunteers.
*hen !o 'olunteers #eel most nee!e!)
Most /ro,a,l$. li+e man$ other entities to in&lu!e &or/orations an! non-/ro#its( when
the$ are either a large /la$er in su&&ess#ul 'olunteer en!ea'ors or re&ogni%e!.
Established Volunteering
Running Head: ASSIGNMENT TWO 4
Is the organi%ation8s lea!ershi/ /lease! with the &urrent le'el o# in'ol'ement o# 'olunteers)
The entire sta##( &ommunit$ an! some state an! #e!eral re/resentati'es( ha'e ,een
in&reasingl$ aware o#( an! /lease!( in what are the 'olunteer e##orts. a#ter all( o# somewhat
!isa,le! to worse o## in!i'i!uals.
*hat &hallenges !oes the organi%ation8s lea!ershi/ see regar!ing their use o# 'olunteers)
Mostl$ in#ighting &on&erning who &an /er#orm the largest roles. a 'er$ health$ an!
growing state #or esta,lishe! 'olunteers. Mostl$ the e##e&t &ontinues( $et ,egins to #a!e in
some !egree o# later stages o# a real( esta,lishe! s/irit o# 'olunteerism( itsel#.
Retiring / Exiting
*hat is the a'erage tenure o# a 'olunteer)
*ho +nows( this is( an! remains( a 'enture 3ust ,egun within 2009 /lanning geare!
towar!s 3ust #ul#illing a role with( in &om/arison( some smaller minimalist le'el o#
im/lementation e'aluation with more a s/irit o# a&tion( with no real ten $ear time /erio! #or
e'aluation( $et.
*hat are t$/i&al signs that a 'olunteer will ,e e0iting the organi%ation shortl$ :with!rawing
relationall$ #rom others( et&.;)
Some !egree o# se/aration #rom the &enter( misse! o//ortunities an! an attitu!e awa$ #rom
the 'olunteerism that got them in'ol'e!( while others will /ursue what will &ontinue.

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